i was swayed into visiting because there was a yelp x…read morehi,skin event and i missed it but and i was curious about their offerings. the pros: i booked an appointment at random with kamree. she was very nice and professional and i left feeling great! i really love how the entire "store" is brand focused with the brand color story. the cons: this is an open air place meaning service chairs are not stationed for privacy. and there isn't an acceptable area to place purses. unless you ask to set it on a chair... which isn't ideal. also... i feel like they have a sales quota to meet because there a consistent presence of an "upsell". i was persuaded to add the " hydration " add-on. i agreed. however, because it was my first time i was given a complimentary "face sculpt"... however, because i agreed to the upsell... the complimentary service was bumped.. but i didn't realize it until i was done. lol everyone's experience will be different but the takeaways are that they are professional and acknowledgeable. in addition, i think this would be a great place for to have a party.

Dana was my esthetician for awhile, back last year. She's so sweet and seems passionate about her…read morework. I've honestly learned a lot about my skin from the results of her technique and recommendations. I've had noticeable improvements on my skin from her facials. I have a history of eczema. Used to get dry patches of skin above my eyelids from when I was younger, and it left scaring that made my skin appear like it was dehydrated or 'aging' because the skin is thin. It's practically gone now. It would also crease my eye makeup. I've also dealt with acne around my cheeks for about two years, so there was some scarring. After getting microdermabrasion after a few sessions, they've been reduced significantly. Adora is also very nice and professional. I've enjoyed my experience at Hi Skin because of their service. I would say the only downside to my experience was that I had to attend one more session (to fulfill three total sessions) before quitting my membership due to moving states. I think it's important to do research or read anything before making a commitment. It is a pricy and upscale experience, so be sure to be knowledgeable about what you are getting into. I still use the skincare line recommended by Dana, because the product itself has delivered désirable results. The facials are in the same room as other clients, so it's not exactly a private service, however, each client has their own esthetician.

All the staff was very friendly and informative. Bianca was awesome, she did a great job!…read more Definitely recommend!

I've really enjoyed coming to OVME for botox treatments. Kelli is so nice and I never get bruising…read moreor have any issues after our session. Each time I arrive I feel welcomed and they offer something to drink while I wait. Additionally, they have a membership program at this location that allows me to use the funds I've paid into my bank toward a particular treatment like botox. My tier also includes weekly b12 shots and a facial treatment. They're located in a great, easy to access area. I look forward to continuing treatment and visiting OVME to look my best.

Receptionist are rude, dismissive and incompetent. Spoke with manager regarding their confusion…read morewith appointments and booking. Manager said her receptionist cried and was so offended that I spoke to her and called her dumb. I would never call her or anyone else dumb. Its appalling to have patronized a buisness for eight years and have a mishap with a scheduled appointment and management defend and avoid the incompetence of her staff. Manager chose to focus the conversation as to what her receptionist claimed I said. Not once was I asked what happened and how or what error was that prompted me to ask to speak with a manager. So odd for a manager to emphasize the conversation on her staff being so disturbed and upset. It's so dismissive and disappointing. Esteciatan there is amazing. However customer service is not part of their buisness model. Too many amazing spas in Houston; to apologize for staff incompetence.

I just had a facial by Lewie and he was great! Very gentle touch. It was a great facial and his…read moreneck and head massage was delightful. I highly recommend him.

I found them on Groupon and called to ask a question and they told me they would honor the Groupon…read moreprice which was a steal. Dr Roberto (a real MD mind you) was so friendly and knew exactly what to do and how much to inject. I was in and out of there super fast and I am thrilled with my results.

I went to Roberto for my first Botox treatment. Whatever he injected burned badly... unbearable. I…read moredidn't know any better at the time, but later a registered nurse injector at a completely different med spa told me Botox is not supposed to burn. I researched it myself and found the same thing. I eventually got Botox again from that other med spa, and it didn't burn at all. For a long time, I was scared because I honestly didn't know what Roberto injected into my face--especially after learning that Botox is not supposed to burn. Roberto told me he's a doctor, but I don't believe him.

Josie was so helpful and gave me a great consolation and treatment!!! Will definitely be back soon!!read more

The women at this place are wonderful. It's a 10/10 experience from the moment you enter till the…read moremoment you leave. I saw Adriana for a microneedling treatment and Botox. She knew right away what I needed and how to help best treat my melasma. Skin Pharm will be my go-to place from now on. Thank you ladies!

I Am very happy with the Results with my Botox injections, Abigail is just Unique and very…read moreprofessional ! All the Staff is very kind and friendly! I recommend Utopia Med-Spa in Houston Tx Cecilia

Dr. Franklin Rose & his team are amazing and make you feel very comfortable. They have my trust &…read moreloyalty!

I really hate coming here and when my sessions are done, I plan on returning to my other laser…read moreplace. The technicians are great, it's the receptionists who you cannot see their faces as they hide behind a short desk. They do not have customer service and I despise when I have to come here. It's like a catch 22, when they are late you have to wait....but if you are a couple of minutes late they cancel your appointment. The receptionist have no engagement with you and appear robotic. I have made a complaint, and I think I was heard. Honestly, I might cancel my remaining sessions and take an L.

I found Semper Laser's MKT location while pursuing other shops in the area. I reached out to take…read moreadvantage of black friday sales and found the staff to be super patient and helpful. I have had prior treatments elsewhere so wasn't quite sure what I needed. They encouraged me to come by the shop and reviewed the areas I was considering treatment. The technician was super professional but honest about what areas were treatable and what was not. Looking forward to my first treatment!

I've been considering removing a tattoo went in only for a consultation, didn't end up doing it yet…read morebecause it is pricey but will be going back and everyone is very nice and professional

I have to say that Jess (my Tattoo Removal Artist/Tech) is spectacular- this entire process - has…read morebeen spectacular. I have ZERO complaints. I HAVE ZERO COMPLAINTS!!! (I had to say it again... ) I heavily researched ALL tattoo removal businesses & Removery was the best choice. Customer service = Awesome! Tattoo Removal process = Awesome! Explanations from Tech = Awesome! Experience overall= AWESOME! Don't go anywhere else. YOU WILL REGRET IT! Come here & recommend the entire city you live in! Nobody will have regrets. You'll never regret it! Thank you Removery for being the Badass that you are in your field! THANK YOU THABK YOU THANK YOU!