Almost every time I come in I have a great experience! Any employee not already assisting another…read morecustomer will ask you questions and take you where you need to go to find the best product to fit your needs. I say ALMOST every time though because sometimes when I go in there is an older white lady who does not miss on giving me a horrible attitude EVERY time I go in there. It actually makes me feel bad cause I love being able to come to this store that's only 5 mins away instead of driving 15 minutes away to get somebody who's not rude to me for no reason, but I think after today that's exactly what im gonna have to do. All I can say is I hope everybody can start to treat each other how we would want to be treated when we are in need of help or assistance. Not only is that your job but it's just human decency..

Both employees working at this location were very welcoming and helpful. Especially Dayshawn was…read moresuch a help. He started by testing the battery and alternator in the car, and then offered further assistance when we needed it today. I don't know if Oriellys offers battery changing usually but he installed my new battery for me and took the dead one away. This was such a good experience and next time I need an auto part I will shop orielly of fairwood! Dayshawn needs a raise y'all!

Awesome shop thank you guys for finding out my over heating issues for my 65 !!!…read moreyou guys Rock and was so !!! And it was so fast ! Thank you

I recommend Interstate for their honesty and helpfulness with my tire issue. Thank you Greg!read more

UPDATED REVIEW: Burien Les Schwab still rocks!…read more Found a screw in my tire but close to the sidewall, so expected to have to replace vs patch. Also had alignment wear on all four. The sales associate was outstanding throughout the whole process of 4x tire replacement (+tire stiping) and alignment checks. They even contacted the OEM to verify a recommended alignment setting that they suspected was the source of the alignment wear, then called me to bring the vehicle back to get it adjusted. I appreciated the extra mile they went to check on that, even though it meant i had to bring the vehicle back. This team has repeatedly earned my trust throughout my interactions with them. I still highly recommend them.

I have been to Les Schwab 10 times in the last 2 years because I have had nothing but issue after…read moreissue with them and the work they've done on my brakes. I paid for what they told me was new rotors, calipers, and brake pads - paid an excessive amount of money for it. Now a year later, they say I need that work again and that it has never been done. After being so frustrated with the shoddy work, I went to a different mechanic. He asked me where I got my brakes done. I told him Les Schwab. He laughed and said that they used Loctite on the bolts and he couldn't use the gun to get them off, and had to do it manually. I told him my horror stories and they said "yeah, we hear that a lot." He also confirmed my suspicions that I didn't need all of the work that Les Schwab said I did. He did actual quality work on my brakes, at a fraction of the cost Les Schwab quoted me, and I haven't had to go back every 3 months like I did with Les Schwab. Do yourself a favor- DO NOT GO TO LES SCHWAB. Find a mechanic instead. You'll save money and get quality work.

You really can't beat their customer service. I had got a new set of tires a couple years ago and…read morethe day after had a flat. There was no argument, no shifting of blame, no fuss at all. They reimbursed my tow and immediately fixed the issue. They earned a lifelong customer and I cannot recommend them enough to anyone who needs new tires. Prices are good but the level of customer service is unmatched that more expensive places lack.

I made an appointment to get my tires rotated and balanced, which should've been straightforward…read more Unfortunately, that's not how it went. When I arrived, there was already a long line and very little organization. That's not the issue-a store cannot control how many patrons show up during a day. What was in their control was the dismissive attitude of the staff. I tried to ask if anyone could help with appointments or explain the process, but I was basically told to wait in the back of the line with everyone else. When I asked again what the actual protocol was for appointments, I was told "wait one minute"... and then nothing happened. After about 10 more minutes of standing around without any follow-up or assistance, I decided to leave. On top of that, the store is currently under construction, which forces customers to wait outside in a cold, unregulated parking lot with no real direction or comfort while they figure things out inside. I've used this location before and it used to be solid, but something has clearly changed--whether it's staffing or management. The level of service and basic communication just wasn't there this time. Overall, it was a frustrating experience with poor organization and an unhelpful attitude from staff. I can't recommend this location based on what I experienced.

Joshua Breshears and Samantha Martin gave us amazing service and patience to guide us to our…read morepurchase on my new 2026 RAV 4 Woodland PHEV. Amazing staff and amazing cars Renton Toyota

DO NOT COME HERE FOR SERVICE! They will ensure you wait as long as possible for service completion…read more IF YOU HAVE A RECALL, they will not care that it takes 6 hours for a simple fix to be completed. WORST TOYOTA DEALERSHIP IN THE STATE. Should be shutdown.

So, we were given an online price quote for our car. Went in and everything was okay until a phone…read morecall was made to VW Financial Services. We had one payment left of around $2,600 and that was due to deferring car payments because of unemployment, Covid-19, etc. I had misunderstood and thought payments from deferments would continue to be made monthly until car paid of. Lol. They expected payment by August 7th for the entire amount. So, VWFS would not provide payoff quote and we would have had to get a letter from them, etc. We ended up taking car back to VW dealership and paid us $100 more than offer from CarMax. They paid car off and we walked away with proceeds after their cut. The people at CarMax were very nice and tried to work with us, but it didn't work. I checked our account with VWFS this morning. We overpaid by .73 cents, lol!

I wanted to give a shoutout to Lubin, a Sales Manager at the CarMax location in Renton, Washington…read more I was considering having a vehicle shipped to my city, but I had several questions that weren't answered in the online photos or description. When I first called, I spoke with Corey, who was unwilling to help and simply directed me back to the online listing. It left me feeling discouraged and uncertain about moving forward with the purchase. Thankfully, I called back and was connected with Lubin. He took the time to answer my questions, address my concerns, and make me feel like a valued customer. My wife and I had just purchased a 2025 Porsche Macan from CarMax in Henderson, Nevada, and Lubin's professionalism, patience, and willingness to help truly reflected the kind of customer service that keeps people coming back to CarMax. If you're buying a vehicle from the Renton location, I highly recommend asking for Lubin. CarMax is lucky to have him on the team. CarMax, please take good care of this guy. He's a great representative of your company and an even better person. Thanks again, Lubin. Cheers.

Lived very close to this location previously and was in the area. Needed to get my oil changed so I…read morepulled in. They were quick and responsive and got me scheduled very quickly. In and out in about 30 minutes. Two cars ahead of me. engine bay was cleaned as was the interior of my car. Nice bonus and left me feeling good about the overall service. No upsell and no frills.

horrible establishment. most unprofessional children I've ever had under the hood of my car…read more one of them dropped a bag of cocaine in my car while vacuuming.

I came in for an oil change and had a really smooth experience. I was finished in less than an…read morehour, and James, who helped me was kind, respectful, and didn't try to push unnecessary services. It's refreshing to find a place that's efficient and honest. I'll definitely return for future services. Thank you again!

My wheel alignment was performed as expected but the real highlight was the CSR Jesse. This guy…read morehonestly cares about customers and takes the time to explain any applicable issues they find with your vehicle (as I observed with other customers while I waited). I wish more employees cared about doing a great job like this gentleman.