A+ 10/10 definitely recommend! Owner was working the front…read moreand she was ever so helpful and kind. Chevy worked on my car and was awesome. He was friendly, professional, and informative. He didn't push services, he simply showed me each picture and answered any questions I had. My new favorite place. I will be bringing any and/or all cars I have to them. I will also heartily recommend them to anyone who will listen. Y'all are awesome, thank you.

In an era where it feels like every customer interaction is optimized solely for maximum profit,…read morethe team at Capital Auto reminded me that professional integrity and genuine kindness still exist. I came in with a specialized battery registration issue--the kind of technical hurdle that usually leads to a "luxury vehicle" surcharge or a long lecture about proprietary software. Instead, the staff handled it with total expertise and, incredibly, didn't even charge me for the reset. As someone who values efficiency and no-nonsense service, I was blown away. They understood that a quick, helpful solution is worth more than the line item on an invoice. They were fast, knowledgeable, and truly helpful during a high-stress week. If you want a shop that prioritizes people and long-term relationships over a quick buck, this is the place. They've earned my respect and my future business. Highly recommended.

Yesterday I went to each dealer in Reno-Carson to try all EV's and be sure of my next purchase…read more After spending my entire day with countless dealers looking for the best value I came to Hohl Subaru last and was helped by Billy. Billy was attentive and read the room well, I was exhausted by my visits. He was careful and courteous and didnt waste time. It was unexpected and welcome and to my suprise gave me the most competitive deal of the day. After visiting everyone else the most enjoyable experience of my day was at Hohl Subaru with Billy. I didnt end off buying the soltara we discussed and went with an ioniq but the experience was refreshing. Thank you

Attention Reno Subaru owners, we have a choice!! Just a 45…read moreminute drive to Carson City there's a dealer who wants to work for your business and your loyalty. Let's face it, taking your car into a dealership for service is rarely fun but the staff at Michael Hohl seem to really care and appreciate the opportunity to have you as a customer.

The staff at B&R are top notch! Their customer service is absolutely amazing. We blew a…read moretransmission while qorking out of state and the part was in the Carson City location. We traveled to pick it up as we were on a tight deadline. The staff went above and beyond to make it happen for us to save us from being stranded any longer. We cannot thank Pedro, Reed, Amber. And Lacey (and the salesman whose name he didnt give us) for helping us out of a complete bind. You all are amazing and restored a lot of faith in humanity. We sincerely appreciate everything you did for us. Robyn and the entire Project Outbound team.

I ordered a computer for my Dodge after 10 days. I called them they asked me for the receipt…read morenumber. wich they never give me a receipt. then they told me the computer I ordered and paid for was no good. so they decided not to send it..Never called or emailed to tell me this....

Tried to make an appointment to get two new O2 sensors replaced in my 2008Pontiac Grand Prix with…read more90,000 miles on it, Owners Manual says to replace between 60-80000 miles so it was due. However a guy named Paul wrestled with me on a quote saying he had a giant machine "LIKE A HEART MONITOR" which he wanted to charge me for! WHY? So he could reap more profit out of me? Got two quotes elsewhere to replace both O2 sensors and I never want to think about my lousy experience with Paul refusing to do the work I requested. Don't you just love fighting with mechanics and getting gouged? I don't!

I explained the problem I was experiencing with my 04 Jeep Wrangler with a mechanic at the front…read moredesk. He told me it sounds like a transmission problem. He recommended me to go to a transmission specialist repair shop. I appreciate his advice and honesty and did not just take my money.

Let me preface this with i am and older woman under-gojng medical treatments and probably…read morehyper-sensitive. That being said here is my most unhappy and disappointing experience. We purchased a battery less than six months ago from Napa in Lake County CA. My reno dealership did a diagnostic and told me it was bad. So having my invoice, battery in the car (with a 3 year warranty) I go to this store looking for help. I wanted them to test the battery and if necessary to replace it. I was told I would need to remove the battery and bring it into the store, let them test it and then I would need to take it out of the store and replace it into my car. Other auto part stores I've worked with will test the battery while still in the car. My HUGE disappointment is that the staff didn't seem to care enough to find a solution to help me out. I am saddened that their lack of care or compassion for a fellow human and the "policy" of the store takes precedent. I was looking forward to developing a professional relationship but NOT WITH THIS STORE OR THE ONE ON BENNIE. What has become of customer service? Christy Aguirre

Really helpful staff and a barn full of parts. If they don't have it in store, they'll get it for…read moreyou while you shop nearby so you can swing back by.

Gene and Teresa are wonderful! I am traveling to Carson City on vacation and got an alert on my…read morevehicle. I drive a Tesla and could not get ahold of anyone to find out how dire the situation was. Gene was able to get me in first thing the next day! He is very knowledgeable and explained everything in a way I could understand. I really appreciate their integrity and honesty in explaining my repair options! They are amazing!

This is a WONDERFUL family run business. It's so nice to have them, over corporations who don't…read morecare. Our Prius headlights were practically useless at night. While other mechanics said the lights shine direction were designed to not be changed, Gene did it! I ALWAYS get a text at some point after servicing or repairs that asks how things are going. I also have an '03 Silverado 2500 HD crew cab. Somehow, the electrical got screwed up when a battery died. No visible gauges, no power to windows, locks, or air. I could drive it carefully but had to hold the door open while driving because the blower was putting hot air inside on a warm day. I went to 3 mechanics, and not one could figure it out and wanted loads of $$$ to check things I knew were not the problem. It was horrible! Finally, I decided to just drop it off at GTM in Moundhouse and let them keep it for a couple days, as they were slammed at the moment. Gene spent several hours and figured it out. Whew! Truck runs great and it hasn't happened again. Gene takes care of our Hybrids (2), as well as my brother in law's trucks and their daughter's cars. His wife, Theresa, and he are really nice, down-to-earth people. I recommend them over any other place in Carson City.

I made a visit to unique sounds today in Carson City. I was greeted by the owner when I walked in…read more He's very polite and friendly. He made some recommendations for my wants and needs on an audio unit for my old truck. He got me in and out the same day. They did an excellent install on my new stereo. He came out to my vehicle and helped me get it all set up and gave me a demo on how it works. I highly recommend Unique Sounds for an upgrade on your stereo system.

What an incredibly pleasurable experience! Needed to replace and upgrade 2 speakers in vehicle. I…read morehighly recommend Unique Sounds & Auto. EVERYTHING about this business is professional, friendly and comfortable. OUTSTANDING business!

I thought my vehicle had a parasite power drain. The battery would keep dying. I took the vehicle…read moreto John at AAA Auto Electric Motorsport. It was easy to schedule an appointment. The vehicle was inspected/troubleshooted in no time. They got to the root of the issue, now my vehicle is up and running normal once again. Well priced/good customer service.

Had a vehicle worked on and got it home and none of the completed work actually works at all. Have…read moreto redo it myself.