Had my totaled car towed to Reno location on 4th. Easy process. Call to get an offer, reference #…read moreand they take care of everything else! Friendly, fast, courteous service and fair deal.

Dont buy from this JUNK yard!!! Unless you want to deal with a team who doesn't communicate between…read morethemselves. I've shopped from plenty of junk yards this the first one that I've ever had issues with. I ordered two seats driver and passenger side from a Chevy Silverado, they arrived damaged and super moldy. They said they can replace the driver seat and give me a discount. We expected it to arrive on Monday and I got a call today and said they had the passenger seat ready ( but we were expecting the driver seat) again this reflects the communication this company has between their employees. After speaking with the manager they told us the driver seat was cancelled because the shipping was too high.. and to give Reno a call because they got some trucks in with the same seats. They should have accommodated me with Reno and have them ship to Carson THATS CUSTOMER SERVICE! They missed up three times thats the least the could've done.

Over the past years, I had more challengers/ Chargers and vipers than I can count. It's always been…read morehard to find custom badging for Dodge. These guys have just about everything. So I took my 2019 Challenger Hellcat to see Scott, that made my Hellcat one of a kind. Thank you American Brother Design for all you do.

ABSOLUTELY EXCELLENT CUSTOMER SERVICE!!! I've been talking to Eric and he has been really great…read more Very professional and understanding and patient! Ordered some dress up parts for my cars engine compartment and called a few times to check shipping and once to change my order from one color red to another. Eric was extremely helpful every time. I give American Brother Designs 12/10 stars. Thanks again Eric!

The worst place in my lifetime. The reservation was 8 am and they promised me to update the status…read more They never called me back even after I called them twice. The front desk person was rude and was NOT willing to listen to customers. I paid whatever they wanted just to get out of there.

Great service at a reasonable price. Was told the estimated cost before the work was started. No…read moreincrease in cost after the work was completed. There were no surprises and the work was good quality.

These guys will rebuild your original power brake booster better than new. Most parts houses,…read moreincluding NAPA, sell really poor quality rebuilds made by the same "A-1 Cardone" company, junk by any standards. Fast service too, my brake booster was ready in 1 day and I couldn't be happier with the quality, this is a first rate rebuilder.

The clerk yelled at me that I had to be a customer to use the bathroom (I told her I would be),…read morethen yelled at me some more because I didn't see the bathroom key anywhere. Instead of getting up from watching tv she just yelled at me. The door to the bathroom was disgusting so it's probably just as well that I left. The Texaco down the street was clean and friendly.

One of the more expensive places in the area for gas…read more I don't usually stop here unless I am desperate. It is convenient when I am coming in from Reno and going to the schools. I stopped this time because it was lunch time and I needed to pick up a bite to eat on my way to work. The convenience store is OK. It was clean and staff were friendly, but they really didn't have a lot to offer in the way of fresh lunch items. There were no salads and a few pre packaged fresh sandwiches in a large cooler. Prices were a little high and the quality was just OK. I got a cranberry chicken salad on whole grain. The filling was decent and the bread was fresh but there was too much bread in ratio to the filling. I ended up peeling a lot of the crust and edges of the bread off. They have a large variety of very large drink options. I was able to find a small bottle of tea. There are better options for a quick lunch pick up and cheaper gas. For a snack item, bottle of water, using the restroom - good option.

I really like this place, I purchased a new helmet here and the price was really good…read more. they have the largest bell selection that I have ever seen!! 5 stars for that !! they have a lot of accessories too.. I also purchased a shirt for me, the wife and little girl and a good selection.. friendly owners who have been newbies in the Dayton area and have moved to Mound House to do business.. man they have flags, patches, bells oh yea I said bells earlier, but moving on billet parts, gloves, winter stuff, accessories, parts, and they can special order stuff too... just stop by and check these guys out you wont be sorry.. very helpful.

I purchased an inexpensive item online from this company and it failed three months later, I sent…read morean email and the next day was informed by Sue that my new item was being shipped direct to me from the distributor. I can't remember ever having a company take care of me as a customer with less hassle. A class act operation. Thanks again Sue.

SCAMMERS!!!! Sold me tires that the tire place would not…read moreput on. I called and drove over an hour after the woman said there were tires of the right size she would put on her vehicle. I disclosed I had a disability and it was necessary for me to get to my medical appointments safely. I purchased tires and informed the woman that if I couldn't get they mounted I would need to return. She even marked areas that we saw may be punctures. The woman recommended a place right down the street to mount the tires. The staff there would not mount them due to age 20 years old and condition. I was given a receipt for store credit. Thanks for stealing almost $500 from person with a certified disability. It's 100% against the law to sell tires in the condition and age they sold them. Nev. Admin. Code § 484D.195 - Sale and use of excessively worn tires prohibited

Found needed part within minutes! Removed in 15 minutes…read more Part not available at parts stores! Spare tire hoist 01 Ford Expedition, part made that year only. Thanks pick n pull

You don't have to swing hard to hit a home run. If you got the timing, it'll go. --US Navy wounded…read moreVeteran Yogi Berra, one of the greatest catchers in baseball history and a 13-time World Series champion, a 3-time MVP, and a Hall of Famer, who as a child started in American Legion Baseball. I so love it when a business does everything so well that I'm able to write a glowing 5-star review. I am updating my previous review because Off Road Warehouse management publicly responded here positively. So we gave them another chance. I didn't want any special treatment from this business because of my previous Yelp review. So, I waited awhile, then we went back, picked out items, presented them for payment, showed my Veteran's ID, and this time received their advertised Military / Veterans Discount. The measure of good customer service is rectifying issues to the customers satisfaction. Businesses that develop and maintain a customer service mindset are able to learn from mistakes. Off Road Warehouse management acknowledged and accepted their previous mistake and avoided blaming me the customer. It analyzed honestly and objectively what went wrong. It implemented corrective actions. It actively sought to make and keep me and my family members as customers. Staff answered all our questions and provided adequate and alacritous service Selection was adequate for the type of store it is Organized Clean Disabled-friendly Family-friendly No one here offered to commit fraud to reward us, pay us or compensate us for posting 5 star reviews of this business. Blessed are those who provide good customer service. Good customer service, which we got here, is all about bringing customers back. And about sending them away happy - happy enough to pass positive feedback about your business along to others, who may then try the product or service you offer for themselves and in their turn become customers and then repeat customers. I rate 'em 3 stars. According to Yelp ratings' definitions, that's "Ok". That to me is an acceptable rating of something that does day in and day out what it is there to do. It's NOT a negative review because doing day in and day out what it is there to do is NOT an easy thing to accomplish. I added a fourth review star for their finally complying with their boast of having a Military / Veterans Discount. I added the fifth review star because their management provided good customer service when they publicly addressed and corrected the previous issue that led to my first not-so-glowing review. The essence of good customer service is forming a relationship with customers - a relationship that a customer feels that she or he would like to continue. I'll be back. For my Customer Rule is: Always patronize again a business that has treated you okay AND supports Veterans and Active Duty with a publicly disclosed daily Military and Veterans Discount. P.S. Don't message me because in spite of several complaints to yelp, for years now I am unable to open up any messages in yelp to me :-(

ORW is fine, but they really need to work on their stock levels. It's nice to be able to order some…read morestuff local for pickup but you are waiting a week or so for 90% of what they offer, and the problem with that is that I can overnight things from Amazon for the same price or maybe less.. But man the last time we went in, the guy at the counter was so pissy and grouchy that I don't think I can even bring myself to going back, I'll hit up Summit or Amazon..