I am leaving a 5 star rating because of one man. Mo Salah. He is honest and upfront with you. He keeps his promises. When you can trust a man's word, that's gold. He addressed all my concerns and followed up to make sure all issues were resolved. This is a dealership that focuses on used Lexus vehicles, especially lease return vehicles. Most people buying a Lexus would expect cappuccino service, and if I was buying new, I would too. But you gotta remember this is an independent used car dealer. It's not going to be perfect, but I can deal with it for the price. Not a bad way to get into a Lexus in my opinion. Yes it's true that they add on some "dealer options" to the advertised prices, but all used car dealers do that. Mo was upfront about that, and worked with me because I really did like the GX460 that I test drove. In the end, all things considered, I would go back to buy another Lexus from Mo when the time comes. read more

My car buying experience at Nash auto exceeded my expectations. Shannon and Jr provided extraordinary service. I highly recommend Nash Auto and plan to return for a second purchase in the near future. I love my Audi A6. Thank you Shannon! read more

Nash Auto - Nash Auto - Used Car Dealers Near Me - Costa Mesa, California

I saw this vehicle (Pic A) on the internet. This is there advertised price on their website. Of course I'd come in and take a look! I conducted a walk-in, walked in a little bit to find someone sitting at a desk with the card name Sam Adam Sales manger on their desk. (Pic B) We asked for the Mustang, they had someone drive it over from another lot. We go outside, take a nice look at the engine, interior, exterior. Good condition. Sam got a copy of my license, my father (owned a 2000 GT back in the day), and I both test drove it. Good vehicle. Get back. Talk the numbers. He prints out this purchase contract (Pic C) (ignore my over writing for now). Take notice the price is now suddenly $8989. Plus a theft deterrent and a popping $1000 in taxes? Leaving me with a $13,000 in finance?! That's a leap from $7690 don't you think? We asked if the price is negotiable, he said their prices are "pure price" and he could not touch the price. We left out the door. Right when you think this was bad enough, take a look out the following text messages after. And as for the "Total Taxes"? Here is a photo from the DMV VIN fee and taxes calculator: (Pic D) Hidden fees? Yes. Do they pull fast ones? Oh yeah. Flexible? After you leave the office. Recommend? No. Just no. EDIT: I'm sure the other sales men and women are very professional and open however the man I was working with is who I really have all this trouble with. If this really was the sales manger, I can only assume he represents all other salesmen as well. read more

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Thank you the everyone at Nash Auto!! They made sure I was comfortable with my purchase and I got a great deal! If you are looking for a new car check these guys out! Nash was a huge help and provided excellent customer service. Thanx again guys! read more

Nash Auto - Exactly what I wanted!! - Used Car Dealers Near Me - Costa Mesa, California

I had been car shopping for weeks and had not had the best experience with dealership until I came to Nash Auto!We were helped right away and all our questions were answered. Shannon was knowledgeable and great to work with. She helped us out right away and took us in a test drive and knew all the answers to our questions. If you're looking for a new car come to Nash Auto and ask for Shannon! read more

Nash Auto - New Car! - Used Car Dealers Near Me - Costa Mesa, California

I'm a car salesman. I've worked at plenty of dealerships doing a bit of sales and financing. I understand the whole business and trade. If you're going to work with anyone that's honest, built with integrity and trust, work with Mo. NOBODY ELSE. I've seen some pretty crazy deals in my lifetime and Mo took care of my really well with my deal. Got me financed with ZERO DOWN, 250 a month on a 2015 LEXUS!!! He always works the best deals with the big banks. When getting financed, you need a strong finance guy to work and negotiate deals with the credit unions and banks. Mo has many relationships with the credit unions so he'll get you approved and done at an extremely low rate. All dealerships have bad reviews. They also have good reviews. Coming from a car guy that skeptical about all dealers, Mo is a stand up guy that put me in front of his own interest. The cherry on top was the fact that he stayed back later past closing to help me learn all the features on the vehicle! Pricing here is unbeatable, if you're wondering how they have such good pricing, they practically buy vehicles at wholesale and sell a very small margin above purchase price. They sell many vehicles in volume rather than gross. All in all, I was in the market for 4 hours and got my car without any problems. 2 hours online shopping, came to the dealer, test drive and bought within 1 hour and everything was a smooth transaction! I couldn't have been more happier with this man! read more

Nash Auto - Used Car Dealers Near Me - Costa Mesa, California

Went in to get my car appraised. They lowballed me, nothing out of the ordinary for these types of dealers. Showed him my car max appraisal and then another "manager" came out suggesting to put my car on auction because "they have a guy" so I was already cautious at that point but thought I'd give it a try anyways. They told me to wash my car and to come back the next day at 4. He then called me and asked if I can come in earlier so the auction guy can take pictures ect so I said yes I'll leave work an hour early if that's the case. I got there and waited like 20 minutes just so they could tell me that their auction guy just left. The two managers said they'll reach out to me next day to fix this and they never did; it's been 2 weeks. Don't trust this dealership. Don't trust any dealer for that matter... read more

Sam was very helpful had a good quick experience made everything easy. if your looking for a new car go see Sam at Nashauto read more

Nash Auto - Used Car Dealers Near Me - Costa Mesa, California

UPDATE: The owner replied saying it was sold "moments before I arrived." That's interesting. We showed up prior to you opening and were the first customers in that Sat morning. Additionally, the sales person told us that morning the car was sold the night before. So, was it sold the night before or moments before we arrived..? This is why people don't trust car sales people. If you want good reviews, be honest and treat customers fairly. A call/txt the night before would have saved us the drive, time, & frustration.... ORIGINAL POST: My wife and I scheduled an appointment to see a vehicle. It was a specific one we were interested in and the drive was 1.5hrs. So, we woke up Sunday early, and made the drive. After them also being late for our appointment, they informed us that the car had sold the night before. That's fine, cars sell. But they had my number and txt me on 2 previous occasions to confirm the appointment. So they know who I was, the car I was interested in, and know of the appointment. Suddenly, everyone is playing dumb. No one knows anything. Poor customer service and a lack of respect for people's time. Can I give less than 1 Star..? read more

I'm excited to announce we have added a new addition to the Camaro Family! We are ever so Grateful to Nash Auto! A company with pure Integrity, very rare these days.Excellent customer service. Mo and Ez's professionalism was exquisite,they exuded genuine friendliness. My daughter and I left beaming in delight! I feel humbly blessed to envision her excitement buying her first Camaro. I highly recommend Nash Auto for your Automotive needs. We're very Grateful to you and Appreciate you working with us! Your kindness made my daughter the happiest young lady in the world : *) read more

Nash Auto - Nash Auto Costa Mesa, California - Used Car Dealers Near Me - Costa Mesa, California

I've bought my Toyota Camry XLE back in 2018. Brought my sister today to get her first car. Mo was very nice, kind and professional. He also gave us a few tips to help with insurance and refinance options. Thank you so much!! read more

Nash Auto - Used Car Dealers Near Me - Costa Mesa, California

I recently purchased a car at Nash Auto(10/30/22)...I want to say the experience was pleasant. I worked with Shawn and he and the rest of the staff made my purchase a great experience. Not once did I feel pressured. Shawn could not have been more supportive and honest with my purchase. I left Nash Auto with the car I wanted and a new friend. The owner could not have been more gracious. If I could give 6 stars I would!! Art- read more

My husband and I went into Nash Auto just browsing; not even think of purchasing one. Then Nash himself approached us and helped us without any pressure at all. We love that! Most car salesman can get really pushy; but, NOT Nash. We found something we like then Nash made the deal very very very easy. We stayed in our budget, got the car we wanted, drove home with smiles on our faces. Nash and his staffs will work with you to your comfortability in owning your dream car. Highly, highly recommend Nash Auto if anyone is looking for vehicle. read more

Ive been in the market for a new vehicle for several months now and had the pleasure of working with Mo. I worked in the car business for several years at one point and knew exactly what I was looking for and the questions to ask. Mo was extremely patient and transparent with all details and made our buying experience very stress free and smooth. I would highly encourage and recommend anyone whose in the market to buy to speak with him or bring their referrals here. read more

Nash Auto - Used Car Dealers Near Me - Costa Mesa, California

Nash Auto is a great family run business. Their reputation is stellar because the inventory is always top quality, and the finance/sales team are honest professionals. I recommend Nash as great place to look for your next vehicle and if you don't see the vehicle you want, call and see if they can source one for you. read more

We had such a great experience with Nash Auto! After going to several different dealers and so much time spent looking for our car, Nash auto exceeded all my expectations. Truthfully we were losing hope. They were the only place that seemed to want to help and actually negotiated and worked out something around my budget. They were the ONLY place that did that. Shannon especially was amazing, she was very patient with us and we didn't feel rushed or have that feel that it was just about the numbers or sales. I wouldn't buy any car anywhere else and will be recommending my family and friends here in the future! They even went above and beyond since our car runs off of hydrogen gas and reached out after we bought our car to offer to fill it up. Talk about amazing customer service! We love our car too! read more

Had very bad experience with these guys (dealt with JR and Mo). Spent half of the beautiful day driving to their shop, talking to them and returning home rather disappointed. What a waste of precious time! The advertised price for used GS-350 F-sport was around $30K, so we decided to view it and test drive it, which we did, but weren't happy with the stopping at about 60 MPH as we heard some type of knocking during the the braking. Also, the windshield wipers were worn off and didn't clean properly. We mentioned that to JR after the test drive and he kindly offered to adjust brake rotors and replace the wipers. I believe it should have been done before showing the car to customers, but it wasn't our main concern. The main concern was the price which was all of the sudden increased ($3K+ before takes) for "anti-theft system" and "tinting" and it's not optional. They said it's already included. Well, if it is then show this price when you advertise your car! I'd like to precaution other clients if they want to buy form this shop to check the final price of the vehicle before driving to them as these guys are hiding it to attract clients. I think it's not fair! read more

What a great experience. Mo is truly a great salesman and person. He made my wife and I feel welcome as soon as we arrived. He had our vehicle ready for us to inspect. The vehicle was clean inside and out, and it didn't smell like old coffee or food. We test drove the car, did the paper work, and left within an hour and a half. Zero pressure from Mo to add additional coverage to our purchase. Definitely will purchase a vehicle from Mo again in the future. Ask for Mo if you want a great car buying experience. read more

5 stars for the Nash Auto - I bought a car from Nash Auto and had a great experience with everyone. Especially MO Salah helped me with my purchase and was incredibly patient and helpful during the entire buying process. One thing that impressed me about MO is that he has been extremely responsible by text and phone even after I had already bought the car. if you're looking for a fantastic customer experience! please go to Nash Auto in Costa Mesa. The other reason I'm giving this review 5 stars is because of the outstanding experiences I've had with Ken Elmaghraby. he assisted me with the high tech option in the vehicle. I'd also like to give a shoutout and thanks to MO Salah, who helped in getting some of the aforementioned issues resolved for me, as my experience working with him has been positive as well. read more

Nash Auto - Used Car Dealers Near Me - Costa Mesa, California

I live in LA but traveled here to buy a used 2014 Mercedes. The car's front wheel axel broke within 10 days, in a near fatal situation. I had it towed to Mercedes in LA. The Nash dealer texted me today, to ask for a five star review (haha). I told them it was actually a lemon and that they were smart to sell it "as is." They told me "if you had called us right away we could have had our mechanic look at it." ....but of course they wouldn't have paid for it. I don't understand why I would trust their mechanic to look at it, or want to pay their mechanic to fix it, when they are the ones who sold me the car that almost killed me. I obviously can't offer them a good review. Please beware and have a mechanic at the dealership look at your car before you buy from them. I did not. If I had done the proper due diligence, I likely would have been told it had a cracked axel. That was a mistake I have never made before when buying a car, and won't make again. When you are tired and decide you're just going to trust someone this is what happens - yikes. I am glad I am alive. read more

We had a great and smooth transaction with Susan for our new car. No hassle and no fuss! We were in and out in now time! Highly recommended and we thank you again! -Juan and Jeanne Escobar read more

Nash Auto - Used Car Dealers Near Me - Costa Mesa, California

DO NOT BUY FROM THIS DEALER- please read this entire message. On Saturday I went to test drive a mini and was kindly met by Sam. We tried to make an offer, and he said told us they couldn't budge on the price. No big deal, we said we'd have a think and come back later. We went back on Sunday when they opened at 10 am and met Mo, who appeared to be wonderful and easy to work with. The wanted to buy a more expensive mini-the 2014 Mini Countryman Cooper @ $10,590. Mo said it was not available to see as it was in the shop. Mo kindly set me up with a loaner car to use until we could come back next Saturday to buy the mini we wanted. A few hours later, I got a call from Mo saying the car was being delivered back to the shop and asked if we could return. We went back at 2:00 Pm, and found a local mechanic who checked out the car for us. After an hour, the mechanic found the car had multiple issues: the car needed brake replacements, it was missing a fog light, and the windshield wiper reservoir was actually hanging below the bumper- so if we were to hit a road bump or curb, it could actually burst. The estimated work cost came to approx $500 which was not a deal breaker for us, we still wanted to buy the car, but it should have never past inspection especially with the bad brakes. We took the report back to the Nash, where we were greeted again by Sam who we met on Saturday. He reviewed the report, and said that the Nash mechanics would fix all the work themselves instead of them taking money off, so we agreed to bring the car back the following Saturday. As we were getting ready to pay, Sam then wrote down the final cost for the car on a post it note, saying the price was over $13,300. We asked for a breakdown for that cost, as when we did the cash calculator on their website, to $11,989 total. Sam then showed us there is a mandatory $999 paint protection plan. He also said that the protection plan is listed on their website, and there is a disclaimer for it on the website when you check the total, which is a total lie. Here's the total breakdown when I checked out as a cash buyer online: Customized Payment Plan Your Base Price $10,590 Payment Type Cash Incentives $0 Fees $393.75 Taxes $1,006.05 $11,989.80 Total We ended up having to walk out of the deal. Sam refused to budge on this paint protection plan we refused to pay for. As we were driving away, I saw a lady there with a corner office laughing at us as we left. It wasted our entire Sunday and ruined our whole weekend. WARNING- before Sam tried to con us, I asked if it's normal for most buyers to take their car to an offsite mechanic to get checked out- and he said no, most people just drive off the lot. Please, do yourself a favour, and if buy from this shop, be aware of this $999 paint protection plan that's NOT listed as a disclaimer in the check out price online, and get the car checked out from a local mechanic. read more

Nash Auto - Used Car Dealers Near Me - Costa Mesa, California

Great dealership, customer service was flawless from start to finish. Thanks Sam and everyone for going above and beyond to make my experience awesome. And wow the inventory, never lacking beautiful cars. read more

Nash Auto - Used Car Dealers Near Me - Costa Mesa, California

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Ashton and the team at Nash auto were great. They were super knowledgeable about the Raptor i bought and when they weren't sure they were honest and did the research to figure it out. Tammy was super helpful with additional photos and support and the team went above and beyond to get the deal done. Really appreciate it. Highly recommend them. read more

Shawn and Shannon were very courteous and helpful, and the car was a great value and find! read more

Nash Auto - Shawn, myself, and the purchased 2009 C300. - Used Car Dealers Near Me - Costa Mesa, California

I called them to check availability and price on the car. Tammy said is car plus taxes. I asked her if there were any package or fee included in the car but she said i can choose the packages but in reality I didn't know the hidden fee (low-jack- dealer package) that's is included in the car but not in the price. So I had approximately $3000 fee that you have to pay. But it never been disclosed during the negotiations. After they run your credit they might tell you that you will be charged additional $3000. Otherwise you will pay without realizing. Make sure you ask Chris to disclose everything you will pay. read more

Very nice car inventory and helpful sales reps but could not consulate a deal with them because of their misleading pricing scheme. They advertise one price but once we had "done the deal" they threw in another $1600 in add on features that I didn't ask for and didn't want. Very deceptive practice IMO. read more

I was looking for a used car for my wife and I visited Nash Auto. I had a great experience with JR and Sam. There were able to take in my trade and get me into not one but "two" vehicles that met my monthly price range. They were able to fix a couple of things to make the cars almost like new. Thanks JR and Sam. Good guys and easy to work with. When shopping for a used car, I recommend visiting Nash Auto. read more

Nash Auto - Used Car Dealers Near Me - Costa Mesa, California

Mo Salah, you are the man. He went up and beyond for me. Got me the deal I wanted. I feel like family here. He took his time and made sure to get me the best deal and best interest rate. I will return. Thanks mo read more

Nash Auto - Used Car Dealers Near Me - Costa Mesa, California

Bought a car from JR we are very happy with our purchase Friendly atmosphere they truly help pick the right car for you at the right price Thank you to all at Nash Auto read more

Nash Auto - Used Car Dealers Near Me - Costa Mesa, California

These guys are shady liars. I was promised many repairs to a car I was thinking on buying so I bought the car. Bottom line is they wiped their hands once I bought the car, leaving me a huge repair bill. GET IT ALL IN WRITING. My second review just disappeared, which was a one star also. Use extreme caution if you shop here. read more

Sam was very helpful and informative throughout the whole car buying process. The car we bought was beautiful and in top condition. I will for sure come back or recommend people to get their car from Sam. read more

Nash Auto - Lexus IS - Used Car Dealers Near Me - Costa Mesa, California

I honestly feel like a lot of the people leaving 1-star reviews have never bought a used car before. I recently purchased a used car from this place and had nothing but a fantastic experience. no car's internet it sticker price is going to be exactly what the out-the-door price is, and I feel like that's what a lot of angry people here think. always expect there to be a difference. I have bought cars before that we're almost double. I filled out a request online for a car I saw, and Mo responded quite quickly. he was super upfront with everything, including what the additional costs were going to be and what the out-the-door cost was actually estimated to be. the car looked great, the price looked great, so I decided to go give it a test drive. everything seemed good so I decided to go through with the purchase. the total cost was just barely different than what he told me (which... he did say was approximate). the whole experience was super pleasent, and Mo was great throughout or all. no pressure, no sales tactics, no deceit... just straight forward car buying. I wish more places were like this. read more

Shannon at Nash did an amazing job with our purchase. She made the buying process quick and simple, getting us the right car for the right price. We would not hesitate to purchase our next vehicle with her and Nash Auto. read more

Beware of this Deceptive and Sleezy Used Car Dealer! Drove over an hour to see a car they had advertised and when I arrived and told them that I'd like to buy it (for the price in the ad) they told me they had to add thousands to the price for added "paint protection" and gps type theft protection. I told them I would pay the price in their ad, but didn't want the overpriced bogus add-ons. When I questioned the deceptive advertising, they referred to a clause about dealer "options". I said "options" are just that. If they were truly options, then the buyer should have the choice to not add. If they are not optional, they should clearly be included in the advertised price. I learned many years ago that car dealers either Have Integrity or they Do Not Have Integrity. If they don't, then you likely can't trust anything they do or say. Don't be fooled by the positive reviews, read all the negative ones first and you may notice that there is a clear pattern here. Also, many have claimed that they were paid for positive reviews. So Sleeeezy! STAY FAR AWAY from Nash Auto, if you don't want to be taken advantage of! read more

I came looking for a Lexus. They had great service. I came in once and didn't get car due to my own personal things, nothing to do with the dealer or car. Mo helped me out. I am so far happy with my purchase. Picture are taken day after I got car because I was too happy and excited and wanted to just enjoy my car. read more

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I just purchased a car from Nash Auto and the experience was terrible. We had scheduled an appointment to test drive a vehicle and we showed up at our appointment time and they were closed. I drove 40 miles and no one was there. We went back to test drive the vehicle and the people who worked with us were teenagers. They were unprofessional and untrust worthy. When I was signing the contract they tried to charge me for add on items I never agreed to. There business model was very sneaky, trying to get one over on their customer. I asked them if they were going to wash the vehicle before I left and they said sorry. I checked the oil when I got home and it was dirty. I washed the vehicle myself and got the oil changed . It is a nice car but, these people are dishonest and shady and left me with an uneasy feeling. Avoid them. I am hoping that I didn't make a mistake buying the car. read more

Came in yesterday to look for a new car for my mother. I wanted something safe, reliable and it being a used car dealership, pristine condition. Ended up finding exactly what we wanted and we took home a 2015 Honda CRV with all the bells and whistles, not to mention with ridiculously low miles! She couldn't be happier about it. Mo took care of us from beginning to end diligently and made the whole experience seemingness and quick. Thank you guys for taking care of us and giving me a peace of mind that my mom is in something good as new. :) read more

Nash Auto - Happy Customer! - Used Car Dealers Near Me - Costa Mesa, California

I've been to many car dealers I've never met a car dealer or been to a car dealer to trace you like family they show their love their care very professional I thank them and I'm so happy with the car that the best value I've ever got from Mercedes for Mercedes so once you get thank you everybody over there at Nash automotive phenomenal phenomenal phenomenal people God-bless you and thank you for everythin I will recommend all my friends and family to them truly truly truly honest people they try to help you and make sure you get the right vehicle that's right for you the prices are good oh my God I think I h Do this dealership deserves at least 10 stars thank you againave a new family national automotive and Thank you Tammy thank you Sean you guys were so great great see you soon read more

Great quick service! Mo was very knowledgeable! Was able to work with my bank making things much easier read more