I'm a trouble maker and this is the one shop I always take my car into. Compared to all the other body shops, this shop is superior. Service and quality of work is 5 stars all the way read more

We had a great experience and service with National Auto Collision. I had some terrible scratches on my hood. They fixed them and now my car looks back to normal, and we are pleased with the work they did. And when I picked up my car, it was detailed. What a nice surprise and treat, to have the inside and outside cleaned. I will be recommending National Auto Collision! read more

The shop may not look high tech and fancy but don't let that discourage you. I read the reviews and wondered if they were legitimate reviews as they were mostly written by Asians and the shop was owned and operated by Asians. Were the reviewers friends of theirs? But then again were they solicited by Asians because young Asians take care of their cars and want things done right? Well I took my chances by hoping the reviews were legitimate and by seeing some of their work posted. The estimate was inline with Hinshaw's Auto Body and I have had work done at Hinshaw's three times over many years. Work was good. I decided on NAC because Hinshaw's nickeled and dimed and came out to about $200.00 more and my daughter was paying for her first accident out of her pocket as a life lesson and I was trying to keep the price down but wanted the work done right also. NAC also gives a 10% discount if you pay with cash because of credit card fees. My repair work was minor as it was the bumper skin that was replaced and no body work. So my experience with the paint matching was perfect although it did have a few dust particles here and there in the paint. Steve at NAC is an awesome guy and he definitely looks out for you. He gave me an estimate but forgot to add in one thing and said don't worry about it and said he will just throw it in at no charge. This same thing at Hinshaw's would of cost me $100.00 plus tax. But that was nothing compared to what Steve did next when I brought my car in to get repaired. When the body guys told Steve there was a sensor that was damaged, Steve brought me to the back and showed it to me as he said he would if they found any other damage when they removed the bumper. Steve asked the body guy if he can repair it. The body guy said the prongs are bent and one broke off and was skeptical. Steve insisted they try and make it work. Steve told me if they couldn't replace it that it would cost about $174.00 for a new sensor and about a $100.00 for labor but he is going to try to get it fixed for me and avoid that. I asked him how much will it cost for them to try and fix the damaged sensor. He said nothing. Are you serious? They spent like an hour plus to work on the damaged sensor and they fixed it! Any other place would of just charged me for a new sensor and labor. And thanks to the body guys for not giving up on the sensor and making it work. When the car was done and Steve walked me out to the car he immediately noticed the one thing he threw in for me at no charge when I got the estimate was not done and he told the body guys to get on it. But Steve's awesome attention to take care of you didn't end there. When I paid the invoice he rounded it down for me and said he isn't going to worry about the few $18.00 dollars. Sure the place could of made a few more dollars on me but they didn't. And because of the trust and respect they earned from me I will recommend them highly to anyone needing their service just like other happy reviewers here. These little things Steve and the body guys do for people will earn them more business. read more

I highly recommend National Auto Collision! I was backed into by an uninsured driver and had to file my first insurance claim. Steve helped make it all so easy! He kept me informed and explained everything. He coordinated with the insurance company and with Enterprise (for my rental car). He showed me pictures of the damage found when they removed my bumper so I could see why they were replacing some parts that I didn't even realize were damaged. Totally trustworthy and my car looks great. Steve made sure everything was done right, but just in case there's a lifetime warranty on the repair. Take your car here...you won't regret it! read more

Went to them based on reviews and was not disappointed! They did amazing work and kept me informed through the whole process. They helped set up the rental car for me and completed the work in a little under two weeks. The thing that really blew me away was some touch up work they did, that wasn't a part of the insurance repair. I had a spot on my trunk that was dented and starting to rust, they cleaned it up and painted it the best they could to stop the rust. They also took care of a rattling sport rod in my front suspension, it wasn't a hazard, just annoying and they replaced it for me. Will be going back if I need repairs in the future. read more

I went to five locations to get quotes and I am glad I picked National Auto Collision. Their response time was impeccable and very competitive in today's market. I had the rear bumper repaired on my 2017 Toyota Camry and you can not even tell anything has been done. It looks brand new again! Manager Steve is very knowledgeable about what needs to be done and explained their process. Very well organized shop and clean. read more

Amazing work! I was in a minor non-fault accident that caused some damage to my truck, and as a first timer needing repairs, Steve worked with both me and the opposing insurer to make sure everything was covered and that I knew exactly what was going on, as well as making sure I got a rental car for the time my truck was in the shop. Steve was super friendly and I simply knew he had everything handled and all I had to do was go on with my day-to-day while my truck was repaired to top notch work. Truck came out looking absolutely perfect and I couldn't be more satisfied. Overall, Steve and the guys at NAC definitely look out for their customers and simply by talking to them you can see this first hand. Would recommend in a heartbeat and will go here for all future fix-ups. read more

I have a custom lowrider 2006 330i BMW with full body kit. I hit a tire in Germany and replaced my front bumper but could not complete all the repairs prior to the military shipping me and my car to Seattle. No one in the Seattle/Tacoma area seemed able to do the work until I met Steve at National Auto Collision. Not only did they complete a job they didn't start, they guarantee their work. I interacted with most of the staff and let me tell you, from the owner to the worker bees, this shop has their stuff together!!! PLUS the work rate is reasonable and these guys have connections to all kinds of other parts shops and garages. I don't trust easily. I have had lots of disappointment with auto work in the past but these guys have a customer in me for life. read more

National Auto Collision - Body Shops Near Me - Kent, Washington

I did not get any work here done (yet) but I had my car towed here to see if he can fix it and gave me all the options available. Steve told us that he can do the work and get things running but did not want to because replacing one side of an all wheel drive vehicle wouldn't be safe after awhile. He told me he would do the work but did not want to because he wants to guarantee that his work will last me a long time. So while we waited for our insurance to come up with a decision on to total the car or total loss it, Steve was more than welcome to have us keep the car there and would also junk it for us once the decision was made. He did not charge me for a storage fee and it had been 2 weeks already. I appreciate this business for the help and advice they gave me. Their work will sure be up to par with his customer service. A+ read more

This body shop owner Seung is very honest and friendly. I just have a car accident had a lot of trouble on my car, he is always friendly to help me. After this problem been solve, I will definitely introduce my friends to come here for car fix! read more

I am so glad that Yelp helped me find this place. I have lived across this country, and in each place, it is always nice to have an honest, straight-forward, reasonable auto body shop to deal with. In the Seattle area, National Auto Collision and Seung are exactly that. I was able to get an online estimate for a scrape on my GMC Acadia, and Seung provided me with an honest assessment. I decided to use him, and I am so glad that I did. He provided me with updates along the way, and when I picked up the car, it was as good as new! His quote may be reasonable, but the work was top notch! Many thanks to the fine folks at National Auto Collision! read more

After damaging my new BMW and calculating what it would cost me in insurance deductible/increased rates/and depreciation, I can't put into words how relieved I am to have found Steve at National Auto Collision. Paying out of pocket saved me a substantial amount of money. The work was flawless, and I drove my car (with new parts that needed to be ordered) out of his lot 2 DAYS later. I couldn't be happier and I'm telling everyone I know about this place. read more

These guys did such an amazing job replacing the side mirror on my car after I shattered it. They were polite and fast, and above all affordable! I went in, the guy told me where I could find a mirror, then he gave me a price to put it on. Took it back once I got the mirror and they were done in under an hour. Amazing service! read more

Steve was a professional from the minute I stepped in the door and didn't shame me for getting a quote for a botched repair I did after getting two very deep scratches into the primer on my passenger door. To make matters worse, it required a tri-coat paint that had a metallic flake look so I didn't think he could make it look right. He said he could get it to about 98% accurate, but he was wrong; it was about 99.5% matched! He was the best quote out of 7 shops I checked in the area and he finished ahead of time and even cleaned my yellowed headlights without me knowing at no charge. He communicated well with me from start to finish and I feel he can bring any paint job repair to life. read more

This is my FIRST yelp review. I've been using yelp for years, but I was never inspired or hated the establishment enough to write my own, until I came across NAC (National Auto Collision). Seung Lee (owner) and his team at NAC (National Auto Collision) has done such an amazing job with my 2005 infinity g35, I practically have a brand new car now and I want the WORLD to know! A week ago, I dropped off the car and it had bumps and scratches and it needed work on five different parts of the car. I had it estimated at two other places and they all recommended getting all five parts done, both at crazy prices! Seung recommended to go with finer work on four parts and minimize the effect on the fifth section, which was the side only visible when you open the door. He told me that price per section is higher than the competition, but I would end up spending less overall. I decided to go with Seung and I could not be happier. My car looks brand new and the fifth part of the car the other two shop recommended, I can't even tell it needs work after Seung and his crew work magic on the ONLY four parts of the car!!! He told me that his crew had painted my driver side twice just to get the color fading right (for you rookies out there, if your car gets old, your paint does too, meaning when they match exact same color, but NEW, it doesn't match the paint on you car that's been there for ten year, so they have to blend the old and new in) somehow, NAC figured out the trick and my whole car looks new. You can't tell it has been restored, but JUST NEW. I do not wish to get into a situation where i or my framily needs to restore their car, but when life throws a curveball, please call NAC. read more

Seung the owner has been extremely helpful, and informative with my car repair. I have dealt with several repair shops, and none of these previous shops have given me the service that National has given me. None of the previous shops had the owner come out and meet me, and Seung even picked up my car so I would not have to worry getting back home. If service, care, and knowledge is important to you, then National Auto Collision is the place to be. Thank you Seung!!! read more

Minor damage or major, National Auto Collision is the place you want to go. Initially referred to this place by a friend, I've come to find their customer service and attention to detail outstanding, and Daniel (running the operations) is tremendously knowledgeable and friendly, as well as the rest of the staff. Ever since my first visit, I've taken all of my family's vehicles here for repair, and would be happy to refer anyone else here as well. You will not regret taking your car here as they are fair, dependable, and TIMELY on service. It's really as good as it gets. read more

This is the place to go!! They have excellent costumer service and they get your car back to you in amazing condition. not only was my car washed and vacuumed, but the price quote they gave me ended up being more then they expected! I got some of money back! how can you beat that? you can't. read more

Upon arrival at National Auto Collision we were greeted by Steve Seung. We talked about what we needed to be done to fix a dent in our car. Steve was very upfront about the repairs, and the charges. He also gave us options for the extent of repairs to be done depending on our budget. We chose for the thorough repairs and were very happy with the result. I found Steve to be very straight forward and professional about his business, and he is willing to work with his customers and treats them with respect. Thanks to National Auto Collision for an excellent job and great experience! read more

Took my 2005 Jetta to have my front bumper repainted. This place is spot on. I recommend taking your car here for body work and paint. This place listens to the customer needs. I will be using them again in the future. read more

What a great place to take your car, was recommended by a friend and so glad that I did. Saved a ton of money compared to other bodyshops. Thanks again read more

i just wanted to write about how great of a shop this is. I am that "typical asian lady driver." I hate to admit it but I am. I came in here b/c I accidentally backed into my neighbors car and my whole backside was caved in. They took a look at it and from start to finish they took care of it. Everything from driving me to the rental car place to cleaning the car inside and out when it was all done. I felt like they really took care of me and didn't take advantage of the fact that i came in as a "helpless" person. I 100% trust them and b/c i keep on having bad luck with my driving skills... I literally go to them for everything- hopefully they're not sick of me b/c they are my goto shop for all my car issues. Thank you Steve and your whole team at National Auto Collision. I HIGHLY recommend them. read more

I was looking to get my bumper fixed due to a mishap in a parking structure. Although there was little damage to the bumper is was tilted down at an odd angle. I got an online estimate from Steve at National after reading through all the reviews. I was impressed with all the comments regarding communication. Steve emailed saying he had some openings the next day so I called and made an appt. to get it looked at. When I arrived I explained that I did not want the bumper replaced but just to have the angle restored to its normal position. I left the truck and within hours had a detailed text including multiple pictures of the damage, what needed to be replaced and the projected costs. Overall the experience was very positive. I felt well informed throughout the whole process and it ended up being very reasonable. Steve and his team are very professional and quick, I had my truck back the next day. I was really impressed with the whole experience and will be taking my vehicle to them if I should ever need body work done in the future! read more

They replaced my bumper and now it is noticeably a different color than the rest of my vehicle!!! It looks HORRIBLE!!!The picture doesn't really show how different it looks in person. They posted a comment saying its the way my eyes see it!! And that the vehicle is old but I mean that is there job right?!? It looks super bad they did a awful job plain and simple.They left a message on my phone telling me I could pick it up 30 minutes before they closed on a Friday! Like most people I work so I didn't get the message in time. I had to be without my vehicle all weekend.. They are going to post a comment saying otherwise but facts a fact!! Of course they are going to deny this!! Also I had a full tank of gas when I dropped it off it was almost empty when I picked it up I have the gas receipt from the morning I took it in. When they were pulling my car around to give it to me the guy spun the tires out!! I'm sure they can check the camera and confirm!! Some people just can't stand getting negative reviews. read more

National Auto Collision - Body Shops Near Me - Kent, Washington

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My car was broken into (window smashed), and purse taken. I rely on my car heavily for work. If I miss a day, I lose money. Thankfully, they were quick and direct in replacing my window in just a couple days. So grateful for this place! read more

Called them Tuesday explaining the problem and send them the picture of the car , got appointment on Friday morning. Car was fixed in less than 2 hours and it looks absolutely amazing like nothing happened.. great service great affordable price. read more

Steve gave us excellent service and advice. Our car ultimately was totaled by the insurance company. He walked us through the process and explained the damage to our car in a straight forward manner. I highly recommend this shop! read more

This place is awesome! Probably the best customer service I've ever experienced. Steve went way beyond any expectations I had to make sure I was happy. If I ever have any more car damage I will come here without question. Highly recommend! read more

I had my BMW 328xi car fixed (a wheel damage and 4 tires replaced). He was the most transparent guy out there and had a great job done in quality + cost. I would always refer this place to my close people. read more

I scratched my wife's car and the car had other damages, so I took it in to National Auto Collision. They did an amazing job matching and blending the colors. They worked on five parts of the car and my wife's 2006 G35, which looks good as new. The owner, Seung was the best guy you can work with. He was professional, honest, and gave me a very fair price. The work and service, was as good as it gets. read more

I took my car in to National Auto Collision for collision repair and Steve and his team did a great job! I had a lot of different auto body shops to chose from but what I really appreciate is Steve's excellent customer service and communication throughout. This location was also close to my work. This is my first time doing a collision repair and Steve was good about being patient and explaining to me the process and what they would do. The repair job was to fix the front of the car and replace radiator and condenser (I hydroplaned and drove into a bank). I also had a major dent in the back passenger side door after scraping a column. Most other body shops had recommended replacing the door but National Auto Collision was able to reshape the door and re-do the paint job. They also replaced my battery and had a recommended a good mechanic to do some other smaller repairs. Thanks National Auto Collision, my car looks good as new. read more

So this is my second time using them in the past 3 years and let me tell you they do a great job each time... if not, even better! My 2012 BMW 5 series got into an accident and came with lots of problems. I dealt with Steve. He is just great!! He makes sure to stay in contact and letting me know the update of my car. Got everything with the insurance handled and covered and the process was smooth with the rental car. They got my car back not just in good condition but in excellent condition. I am so grateful!!!! The shop does go above and beyond! They really care about their customers. Thank you guys you are all so amazing! I highly recommend NAC! Professional, honest and friendly! As a woman it is important to go to a car place where they don't try to take advantage of you related to car repair etc... Ladies! Look no further! those guys won't try to rip you off or do half ass jobs. read more

Superior work, over-the top service, and more than fair prices. I will send all of my friends and family to National Auto Collision. Steve and the team did more than was required in repairing both of our cars. They go out of their way to earn these excellent reviews. read more

Wow what an amazing shop! I was impressed from start to finish. Five stars and then some.

Seung and his team did an excellent job repairing damage done to my 2015 Chevy Colorado pickup. The passenger side had some serious damage to the rear door and rear fender. It now looks as good as new. They completed the work when they said they would and stuck to their price estimate. Their price was the lowest of the 5 estimates I got. read more

OMG - I'm in LOVE! This place totally rocked my body damage! There are so many things that are great about thisplace I have to tell you, this really IS THE ONLY place you should go for any kind of body work you need done. I felt like I was treated like a princess. They offered me different pricing options on how to take care of my body damage, we made a date, they had a rental car waiting for me to use while they fixed my car and here's the biggest surprize - the followed through on their promise of when my car would be ready! How often do you get that? I mean like down to the minute! This was the BEST experience I have ever had in 40 years of dealing with mechanics, shops, etc. And to top all that off with a cherry, the guys who work there are totally awesome! They are cool, funny, kind, thoughtful and are sincere about what they do and it shows. You may want to check out other places but honey child let me tell you I promise you'll come back to them! Now go! read more

These guys did an amazing job on my car. Very honest (won't over charge) and gets the job done in the time frame promised. I have body shops 5 mins away but will go the extra 40 miles to bring my car here.  My mom's car recently got hit. We brought her car here and again, amazing service and great price. This is a place I trust and am definitely sticking here. read more

National is definitely worth it!! I found this auto shop on yelp and all the reviews were great so i decided to take my car here. i don't know a lot about cars so Steve was soo helpful and patient with all the questions i had. There was a lot of damage done to it so i was surprised and how great and brand new it looked when everything was done. Great quality work! definitely worth your buck! Highly recommend coming here if your car needs work. Ill be coming back if i ever need to again. read more

We just dropped our car off at National Auto Collision and the whole process has been as easy as it could possibly get! All the information we were given was very thorough and easy to understand. The staff seems very knowledgeable and honest with their work! I'm excited to see the results! read more

I just had my Audi Q5 repaired at this place. Great job quality + even greater customer service. Very happy with them.