I had surgery on my shoulder and cannot wash or dry my own hair for several months! So I went on a…read moresearch for somewhere that I could have a wash and blow dry for a reasonable cost. All seemed good when I booked. But, and to me this is a big but, the stylist arrived 15 minutes late! I was her first appointment of the day, so she should have been on time. She didn't really ask about how I wanted my hair dried and styled, so I had to tell her. I specifically said I wanted it quite 'poofy' not really sleek, and also, not flipped up at the ends, but turned under. I guess she didn't understand, because I got flipped up and super sleek! I was hoping to get a week from this wash and blow-out, but I will have to get a friend to do it again in a couple of days, because this just isn't going to last and it isn't my style. Very sad, and the stylist was a really nice girl, just young and inexperienced and didn't listen to the customer.

The manager monica is incredibly disrespectful. I had a simle miscommunication over pricing with a…read morestylist and when monica came to "help" she was hostile and dismissive. I ended up having to call corporate to get the issue resolved. The other ulta employee were nice and tried to help but monica snapped at them and repremanded them infront of customers. Overall the employees did not seem to be comfortable around her.

Dr. Lowenstein is truly the best in the business! I've now had two breast augmentations with him,…read moreand I couldn't be happier with my results. The first time he gave me a beautiful, natural outcome, and when I decided to go a bit larger for my second BA with Motiva implants, I fully trusted his eye and expertise to deliver. I was torn between two sizes and left it completely in his hands, he nailed it! Beyond his incredible surgical skill, Dr. Lowenstein made what can feel like a stressful process so comfortable and reassuring. I can't imagine going through this with anyone else. His team is just as amazing. Christina, the patient coordinator, makes the scheduling and planning process absolutely seamless. I am beyond thrilled with my results and so grateful to Dr. Lowenstein and his entire team. If you're considering surgery, look no further, you're in the very best hands!

Dr. Lowenstein is an extremely skilled and compassionate surgeon. I highly recommend him to anyone…read moresuffering from migraines. My 20 year old son has suffered with debilitating pain/migraines for the past 7 years. He has been in constant daily pain that entire time, the only thing that would relieve his pain was weekly nerve blocks and even those would only reduce his pain for 1-2 days. He wasn't able to attend school in person or get a job. He has missed countless family/friend events and has missed out on so much of his childhood and teenage years. He has greatly suffered physically and mentally/emotionally for years. We found Dr. Lowenstein during a google search and he has completely changed my sons life and future. My son had nerve decompression surgery from Dr. Lowenstein for supratrochlear neuralgia. He woke up from surgery completely pain free and remains pain free for the first time in 7 years! Dr. Lowenstein is a very knowledgeable and skilled plastic surgeon who took great care during surgery to address my sons issues and alleviate his pain, he also created an incision that would heal with minimal scaring. Dr. Lowenstein's pre and post surgical care was very thorough. He is very conscientious with his patients care and well being. He took greats steps to avoid any complications or infections and my son had an extremely smooth recovery due to these efforts. The entire staff at Dr. Lowenstein's office were amazing and such a pleasure to work with! We felt supported and informed throughout the entire process. Crystal, the office manager, was the first person I interacted with when I called. She was so nice and helpful. Christina, the patient coordinator, was very empathetic and supportive to what we were going through. She was very knowledgeable about the surgery and she walked us through each step of the process, even helping us find a hotel to stay at. Christina was very helpful and organized and made me feel like we were in good hands. Jodi and Shelley were my sons nurses, they were so caring and compassionate and really made us feel at ease and well taken care of. Jodi called us several weeks before the surgery and went over everything in detail and answered all of our questions. Jodi was my sons nurse the day of surgery and she really helped calm our nerves. She kept in contact with me before and after the surgery which I really appreciated. When I was overcome with joy and tears after seeing my son pain free Jodi was there to share in my excitement. My sons anesthesiologist, Cory, was very reassuring and professional, we instantly felt comfortable and safe with him. We had Shelley during our consultation and post op appointments. Shelley genuinely shared in our joy and was so supportive. My son and I both felt like he was in great hands with everyone at Dr. Lowenstein's office and that we had made the right decision to move forward with his decompression surgery. This surgery has been life changing for our entire family and we are forever grateful to Dr. Lowenstein for his expertise and his passion to fight for those suffering from migraines and nerve pain. Dr. Lowenstein was thrilled with my sons outcome and so compassionate. I highly recommend Dr. Lowenstein and his staff to anyone suffering from migraines. Dr. Lowenstein is doing very important work and I hope that this surgery will become more well known in the medical community so that more people suffering can find relief like my son has.

Walgreens getting worse and worse. 15 minutes waiting in line, they dont get the prescription's…read moreright, It is just worse and worse and worse, Im going back to Pavilions in Montecito, this place needs some management.

Every time I pick up a prescription it's at least a 20 minute to 50 minute wait. How come you don't…read morehave more help? The people are always friendly and I know they must be stressed so I never say anything about waiting. I would give 5 stars if there was more help. The store itself is nice and always has everything I need.

Associate was so sweet, patient, and helpful. Exceptional customer service. Well stocked, had…read moreeverything we were looking for AND she gave us free samples and samples.

I've been in search of hand creams, lotions, serums, anything for a long time that would work with…read moreme and my myriad of skin issues. I have psoriasis, lupus, and just perpetually sensitive and dry stricken skin. Walked in and the sales associate was very kind and instantly bonded over some shared skin woes. Hilariously I had walked right up to what line I needed to be looking at. I ended up with a serum and a day to day lotion. The lotion was a normal lotion price and the serum was around what I'd have expected to see serums priced at in larger box stores. Four days into using them and no I'll effects and seem to be actually making my hands not catch on every little fabric piece or be all flaky and gross looking. Serum absorbs in fast. Lotion is thick like for nights, which is fine. Overall kind staff, good product so far, and good experience.

Great local shop on State Street with amazing handmade soaps, sunscreens, and moisturizers. I have…read morebeen using them as my goto local gift for friends and family. They also display and sell for other local artists so have a nice variety of items in their little shop. *located at 429 State Street

Really great soaps, looking forward to trying the shampoo next. Great smell and natural is what I'm…read moreabout these days and this is the business!

Carly is amazing and I loved what she did! I would recommend her to anyone thinking about permanent…read moremakeup or skin care. She is so good!

Carly is very professional and knowledgeable. She is very patient and makes you feel very…read morecomfortable. I have been a long time client. I first had my initial microblading consult back in 2016. I have been getting touch ups with her since. I've also had a few lash lifts sessions. I'm very pleased with all her work. I still get compliments on how good my eyebrows look. I have followed Carly to all her locations and I will continue to follow her where ever she goes.

Went to get toner and developer for my highlights that I just had done. Didn't know what I was…read morelooking for I asked the lady in the front to help me out for what im looking for. Instead of getting me a toner she gave me bleach which I didn't know what I was getting myself into because I'm no pro. Went home and used it and it turned my whole head of hair bright yellow...now I have to buzz it al off! Thanks a lot lady with red hair! Whoever runs this place needs to fire her ass immediately she ruined my whole summer. If you see the overweight lady with red hair at the front don't take her advice, no clue what she's talking about. Ps the store is fine it's just the lady. Thank me later all.

Im not buying here ever again. A couple months ago I went to this store during lunch break to buy a…read moreshaver that didn't work or even turned on when I wanted to use it the same day in the evening. I came the very next day to return it. Although the product was new, in box and I didn't even use it, they refused to get me a refund. I spent a while discussing with girl who works there and I showed her that even in the receipt says they accept returns with less than 60 days of having bought it. The girl went to call her supervisor and they only gave the option to choose between some other shavers. Some weeks later I found out that I could've gotten my shaver much cheaper on Amazon and with guarantee for a longer time.

I had a really good experience with customer service at the returns/order pick-up desk this morning…read more(8/2/26). The woman working was so sweet and helpful! She made the experience quick, easy, and painless! As someone who's worked in retail, I know those roles can be tough and patience can wear thin, but she was so bubbly and kind. I was already having a rough morning and truly appreciated her kindness! Also, I love that Macy's still stocks Papyrus stationary/cards (carousels of the cards are near the returns' desk) - it's so hard to find them anywhere and they have a great selection!

I went into Macy's for the first time in years to buy a good pair of sneakers. The selection was…read morenot great, but I finally settled on a pair of Nike sneakers for about $70. Unfortunately, after only wearing them for about a day and a half, the bottom of the shoe started coming apart while I was out on a walk. I had to walk home with the sole flapping around. I brought them back to Macy's two days after purchasing them, expecting a simple return for a defective product. Instead, the process was frustrating. The cashier who originally sold me the shoes was the one handling the return, but I still had to explain the situation. She then brought out another employee, who inspected the shoes and I again explained that they were purchased just two days earlier and were clearly defective. There was no apology or acknowledgment of the inconvenience. She then had to go check with someone else, and both employees disappeared into the back for several minutes before finally processing the credit. A defective product can happen, but how a company handles the situation matters. This was not a customer-friendly experience, and it certainly did not make me feel valued as a customer. This was my first time physically shopping at a department store in years since I usually shop online. Unfortunately, this experience makes me much less likely to return to Macy's. I am also still waiting to confirm that the refund was issued correctly, since the receipt appears to show a card number that does not match the card I used for the purchase. I hope that gets resolved without further hassle. Not a good way to win back customers.