I find it surprising that anyone would want to see Dr. Berkowitz after their first encounter with…read morehim. He acted like he was in a rush, despite his waiting room being empty, his medical ass't does 95% of the visit - and he doesn't even examine your skin. Then the office tries to push a specialty pharmacy - that tries to sell you brand medicines - vs. generic (and I am not talking about unusual drugs - as I have been a nurse for 45 years). he has no "bedside" manner - is not likeable - and showed no interest in me or my problem. I would NEVER go back or recommend.

I found Dr. Berkowitz on Yelp. I was able to get an appointment about 10 days out. His office is…read morepleasant, and he saw me on time. He quickly diagnosed my issue as well as an over-the-counter remedy, but stayed around to ask if I had any other questions. All-in-all, I had a great experience. Incidentally, I am uninsured. Before making an appointment, I called around to other dermatologists on the Upper West Side, and this was the most affordable for a self-pay consultation.

Dr. Jocelyn Gandelman is amazing! I've had microneedling done seven or eight times across three…read moredifferent countries, and her treatment was the only one that didn't hurt. Her bedside manner is also exceptional. When I felt dizzy after my blood draw, she didn't rush me at all--she gave me time to recover and even offered to let me return later. She is an excellent and genuinely caring doctor.

Dr. Nazarian is no longer at this practice and this is a huge drawback for me. She really was a…read moreknowledgeable and great dermatologist. I went for an appointment and signed the paperwork ahead of time. When I arrived, I had additional paperwork and if you read the fine print, it's absolutely crazy that they can share your health information and sell or use for educational purposes. You do not have a way to opt out of that. Because I wouldn't sign this, I wasn't allowed to see a doctor and was turned away. I was alright with signing basic paperwork but I didn't want my medical information and photos to be used for data or sharing purposes. Read the fine print everyone. It was very difficult to request even a hard copy to review to bring home with me. I did speak with someone I believe her name was Alexandra? She was very professional and assisted me as best as she could. It didn't change that I couldn't see the doctor when I needed medical assistance. In the past, I have gone for skin screenings here and without being notified or asked- I had a group of five students come into the room when I was laying on a table. This was feedback I provided that was upsetting and in my chart I mentioned in the past that I didn't want this without being asked first.

I am disgusted with this office. Very, Very unethical…read more I was a cash paying patient and I went over all of the payment amounts before I booked an apt. I was super specific about coming in for a blood vessel that needed laser treatment and the area that it was being treated on. They quoted me $350 for the appointment and then $350 for each last appointment and then after I gave my card to pay they sent a shady patient coordinator to give me a quote and said it would be $950 a session. Very, very unethical. I will be reporting this office. They also refused to give me my medical records from the apt.

I presented to Upper West Side Dermatology in December of 2025, and unfortunately had a very…read morenegative experience with Dr. Jack Cossman. I felt that my concerns were dismissed during what felt like a rushed appointment. Due to the dismissed concerns, I developed painful complications requiring corrective action. In what I believe to be an attempt to dilute my concerns about the result, Cossman made multiple comments about how he found me, a young patient, to be physical attractive. These comments made me feel uncomfortable, and that my provider dismissed my valid concerns as a patient. Upon making my account of our interactions available on review platforms and to medical providers, Cossman responded by filing a lawsuit against me. I believe patients have the right to know as it directly impacts who they decide would be the best fit for their care -- I wish I did more research before selecting this practice as I saw past reviews stating that other patients felt dismissed just like I did. When I called the office to request my medical records, they put me on hold for over 30 minutes, and said multiple times that they would not send me my records, which is required by HIPAA -- patients have the right to request and receive their medical records. When I pointed this out to them, they disconnected the call. I do not recommend Upper West Side Dermatology or Jack Cossman and advise all potential patients to research their potential new providers in detail before making a selection to avoid these types of issues.

We have insurance and went through our insurance for my husband to get two cysts removed. At the…read moretime of procedure he paid a $45 copay. Fine. A month later we get an email that they are charging another $45 (no reason given) and that our bill is $700! We called the billing dept and they told us this was incorrect. We get another email TODAY

God this place. I go there because it's so close to my apartment, but I always regret it. The front…read moredesk is so clueless, and they now force you to keep a credit card on file. Sorry if you have issues obtaining payment from patients, but it's really not my problem and it's not legal in New York. Might want to educate your team before they claim it's "company policy"

Really bad customer service…read more The receptionist was rude and unhelpful. Save yourself the trouble and don't bother calling, the phone seems to be intentionally left off the hook most of the time. The person at the front desk appeared uninterested in helping and came across as combative rather than professional. It honestly seemed like they hated their job. Very disappointing experience.

Worst customer service experience. After being a patient of…read morethis establishment for years, I needed to make a simple change to my appointment. Despite multiple phone calls, I was unable to reach anyone or receive a callback. As an elderly patient, I ended up going to the office in person, only to be treated poorly by a "gentleman" at the reception desk. He was dismissive and condescending, telling me that the phone lines are always busy. However, while I was there, I did not see anyone actively answering calls. He seemed uninterested in helping and lacked the professionalism and courtesy you would expect from the first person representing a medical practice. His attitude was rude, inattentive, and made me feel like my concerns did not matter. Patients deserve to be treated with respect, especially when they are simply trying to schedule or modify an appointment. This experience was disappointing and unacceptable.

Recommended by a colleague whose opinions I both trust and value, after seeing Dr Eric Herman I…read morefelt even worse about my issue than I did walking into the consult. His bedside manner is nonexistent, and It was only my first visit to the office - no hello, how are you, just what's the trouble and a loud gasp with a response that made me feel truly embarrassed. Never mind who referred you, no doctor should ever make a patient feel like they have quarter of a brain and speak to them as though they were still in kindergarten. Even with the prescriptions he happily threw at me, I will be following up with someone else. I would not recommend this doctor.

I went to Dr. Herman because he was conveniently located close to where I live on Boulevard East,…read moreand was able to get a quick appointment and be seen promptly. My primary physician was concerned about a dark scaly patch on one side of my nose and thought I should have it checked out. I wish I had taken a before photo, as it was quite unsightly, and growing! Just a few minutes with Dr. Herman (who's daughter also works in the practice) and he suggested a prescription topical ointment before going the surgery route. Just 2 weeks of bedtime application, and the patch hardened, fell off, nose healed and feels as good as new. I only have the AFTER photo to share here, but as you can imagine, I'm thrilled. So, thumbs (and noses) up to Dr. Eric Herman, his great bedside manner and lovely staff.

Dr. Doyle is an amazing dermatologist. I have seen her for filler and botox and other random…read moremaladies. She went out of her way to see me around a holiday to help me with periorbital edema, while I was pregnant. She treated this conservatively with lymphatic drainage. Her knowledge and skills are impressive. She has an eye for aesthetics and there's no one that I trust more!

Excellent, excellent, excellent. I initially went to Dr. Doyle for one skin condition. Dr. Doyle…read more(very correctly!) determined that while I do have said skin condition, it also generally goes with another non skin related condition, which she had me tested for. I do have it, and it would have flown completely under the radar for (likely) years. I wouldn't have known to take preventive measures to keep those levels in check. I also trusted her to do a procedure on me, where she gave me upfront and honest feedback on what to expect from beginning to end, what to expect in terms of pain, recovery, complications, etc. And now I have the snatched jawline at 42 that I would have loved to have had at 22. She is the most wonderfully thorough, competent and truly lovely soul one could wish to meet. A million out of ten stars. Please go see her, you are going to feel the same level of trust and confidence with her that I do.

My first time there - the doctor and staff were professional and friendly!!…read more Would recommend their services.

Dr. Glass and his staff are welcoming, intelligent and warm…read more The office is aesthetically pleasing with a mural painted by his daughter when you enter the waiting room. Beyond all that, Dr. Glass is a wonderful doctor. He has a gentle touch, and knows exactly what he is looking at and doing. I feel really lucky to have found Dr. Glass in New York City on 57th Street in 2025. He has restored my faith in the good things about going to the doctor. Above all, he is professional, caring and competent. He is ironic, with a good sense of humor which is relaxing and soothing. I give him an A+.

Was charged for the visit even though insurance covered everything but a copay (they told me it was…read morepart of my 'deductible' - it was not). Called to resolve the issue multiple times - given the run around, and then was hung up on. They sent a very expensive prescription to an unknown pharmacy that ended up covered on my insurance. As another reviewer said (and I wish I had read before I visited), they are engaging in fraud. Steer clear of this place!

These guys run very late. I arrived at 3:15pm, appointment was at 2:30pm, I didn't see Dr. Gruen…read moreuntil around 3pm. It's really unnecessary if they are going to constantly run behind. I wish I had pulled up the yelp reviews before booking. Found them on zocdoc, which didn't have comments on the lack of schedule management.

Alrighty! As of right now you get 4 stars, you'd get the extra star when I'm completely acne free…read moreand the red marks are gone. Might be too much, but hey! You gotta work for it. I scheduled by appointment, there is no wait, based on my two visits, I was always called on time. However, the only thing that's makes me feel iffy is that Sherry is pretty much done with me in about 10 mins. Same thing happened to the previous dermatologist that I was seeing. The difference was that the wait lasts over an hr, the visit is about 5 min (in and out of the room), and he barely looks at my face nor feel. At least, Sherry closely examine my face. Much more reassuring. If the medication is not covered by your health insurance, Sherry would try to work around it making it cost less. Next visit is in may. Have to schedule two weeks in advance. For those of you who are using yelp via web and not mobile, there is a tip section you're missing out on! If you ask for water, they will give you a mini bottle of water. :P

Went in yesterday just to get the patch allergy test removed, reading is tomorrow, as always a…read moreprofessional and totally efficient time. To summarize, Garland Lee, PA, has been treating my blemish over about a month and I can't say enough praise but to write here. The right treatment, superb communication, great office, staff, scheduling, billing, everything has worked out just right. Their honesty, clarity, being clear about billing, and overall thoughtful make this practice a high recommend. To be fair, minor downsides are waiting 10-20mins/visit (they're very busy, get there on time or, better, 15m ahead of time especially on the 1st visit to process the intake paperwork which recurs each time until insurance is successfully billed), not always getting the doctor, not just Dr. Sherry Shieh who's on long term medical leave her many fellow doctors make for confident treatment and knowledge. I know dermatology is either optional or deferrable, but not only did my situation show how preventive care not just emergency treatment can save pain, emotions, time, and money, but the professional standards of the doctors here have made me respect and follow their dermatological medical advice. Thank you for improving my life mentally and physically.