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    Naylor Motor Sales

    1.0 (2 reviews)
    Closed 7:30 am - 6:00 pm

    Services - Naylor Motor Sales

    Bumper repair

    Auto frame testing

    Auto steering and suspension repair

    1 More Service

    Rear-end damage

    Naylor Motor Sales Photos

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    17 years ago

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    17 years ago

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    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    3.6
    (235 reviews)

    This is my first time renting from Enterprise and it was a wonderful experience! The employees are…read morekind, courteous and show empathy for the customer. The shuttles are smaller but they seem to have enough in rotation. Our driver "The Candyman" offered a basket of free candy and he lifted suitcases on and off the shuttle. He even did a quick song and dance move as he loaded bags! He made my day. I will definitely switch all my rentals to Enterprise based on this positive end to end experience.

    Unfortunately we did not have a good experience this visit on 12/20/25 at this Detroit Airport…read morelocation. My Husband reserved a Premium SUV almost a month in advance of our arrival date. We took the airport shuttle here and the line was super long. My Husband checked in, he has one of those great customer accounts since he frequently rents from Enterprise. Well, we saw several families waiting for their vehicles for over 30 mins. A majority of the time, an employee would come to talk to the people waiting on cars to ask if they would rather rent another class/type of vehicle. This was a RED FLAG and it happened about 4 times in 45 minutes. At an hour of waiting, a male employee comes over and asks if we would consider a Dodge Durango (which is not the suv class that we reserved). We let him know that it would not work for us, due to our party size and luggage amount. We have 3 people at and over 6 foot and 1 who is 5ft 8 inches, plus 8 pieces of luggage, backpacks, purses, etc., which is why we reserved a premium SUV. Meanwhile, 2 smaller (shorter and less people) got their premium suvs and drove off.... Another employee named Owen asked again (this is at 1hr 15mins) if we would take a Dodge Durango. Again, we declined and thanked him for offering. We then had to explain our party size and luggage amount. He said that they are checking the whole fleet including National and Alamo lots... Owen returns and asks my Husband to have a look at Jeep Wagoneer. My Husband said that it was not the class that we reserved, but it will work. Owen took a bit off of the price for the hassle and smaller vehicle class. Overall, they did not have the vehicle class that we reserved and paid for, it was snowing, it was cold, it was very bad. We waited a total of 1 hour and 45 mins to get a vehicle; even though we reserved a month in advance. I do not recommend this location during the holidays. When we brought the suv back, we prepaid for fuel and the estimated cost held on the credit card was set. We even brought the suv back with almost a half tank of fuel. The total was $40 over what the original credit card hold was. This place is a joke, scam, and most importantly unreliable.

    Naylor Motor Sales - car_dealers - Updated June 2026

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