1. AA Auto Care

    1. AA Auto Care

    0

    Las Vegas, NV

    AA Auto Care

    3.4 (194 reviews)
    Closed 8:00 am - 6:00 pm
    Updated 3 months ago

    Request a quote

    You can now request a quote from this business directly from Yelp

    Services - AA Auto Care

    Auto brake repair

    Auto engine repair

    AA Auto Care Photos

    You might also consider

    More like AA Auto Care

    Recommended Reviews - AA Auto Care

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Receipt.
    Nikki M.

    The good news? The issue resolved itself. The better news? I wasn't charged for the diagnostic. I really appreciate Joe and the rest of the squad for taking care of my baby. Would come back (though I hope I don't have to anytime soon.) Update: when I opened my car door someone was kind enough to leave their large McDonald's drink and the receipt in my car. My review was 5 but now 2. That's just not okay nor did I sign off on it.

    The piece they messed up with my turbo

    SCAM SCAM SCAM. Honda confirmed the issue wasn't what they claimed it was - it was the head gasket. Honda advised they must not know much about the type of car I have (2.0 T) and that's why they misdiagnosed it. They also told me that not only did the catalytic converter they put on my car was a horrible quality (and the one I had was better, but it also doesn't even fit my car correctly) but in the process of them replacing this they messed up my turbo by not putting it back on correctly and messing up a piece that goes onto the turbo after replacing the converter and now that needs to be replaced which will cost thousands. They also ruined some hoses as well. Attached are photos showing how horrible the converter looks and the piece they messed up with my turbo. First came to this place in March 2025 for a smog because it was recommended by a family member. They had good service so I decided this would be the shop I get my repairs done at. Started having issues with my car in June 2025 - car started jerking and having a hard time accelerating. Took the car in and they advised it was the transmission. Luckily my warranty covered it so I was able to get it fixed. About a month or so later I started having issues with the car again. Come to find out it was the spark plugs they did as an additional no charge service, so they fixed it and I was on my way. Started having issues with the car again and then when I bring it back 3 months later in Sep 2025 they tell me it's the fuel injectors causing the car to jerk because it was clogged, so they put in a cleaner to help it and I left. 2 days later I started having issues again with the car (now the check engine light would come on) so I brought the car back and now they tell me it's the catalytic converter. Unfortunately my warranty did not cover this, so I had to pay out of pocket for it. I picked the car up on 10/14/2025 and it had been fine until 12/2/2025 when it started jerking and the check engine light came on again. I then brought my car back on 12/4/2025 and spoke to Joe who told me I need to leave the car. Mind you, being that I'm having issues with the car again so soon after work was done by them, you'd think they'd make it a priority to look at, but no they didn't. No worries though, I decided to come back on 12/5/2025. Showed up to the shop before 8 and waited in line to be helped. Get to the counter and say I need to have my car looked at that keeps jerking and this older bald man with a beard said "there could be a lot of things causing it to jerk" which was a completely unnecessary and unprofessional comment, but I just said ok. Then I go to hand him the keys and I said I would wait for my car he got the nastiest attitude saying it was an all day thing (even so why can't I want for my car?????) I then got defensive because he refused to allow me to wait for my car which made no sense because I didn't know a customer can't wait for THEIR vehicle. He then asked me to leave after I questioned him about me staying and when I asked for the owner - he refused to give me their name (which makes me feel like he is the owner). It's just really suspicious how they want to continue keeping my car to say it needs all this work and how I'm having all these issues back to back in a 6 month period. This makes me feel like this business is doing some unethical things - I also want to point out how I got my car back in October and there was a frozen yogurt spoon/lid in my car as well as liquids that spilled on my front passenger leather seat. I didn't say anything at the time cause I just wanted to leave with my car, but now this is making me really doubt this place as a business because of the owners behavior and how they eat/drink in their customers cars. I now believe other reviews saying how they treat women here and how someone said the dealership told them they never did the work they paid for. In total this place has made $12,441 out of me but refused to service me because I wanted to wait for my car. AVOID THIS BUSINESS AT ALL COSTS. They do not deserve a dime of your money.

    See all

    5 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Stefany V.
    3265
    5465
    19308

    1 year ago

    Helpful 8
    Thanks 3
    Love this 3
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ben L.
    22
    3
    0

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 2
    Thanks 1
    Love this 0
    Oh no 1

    1 year ago

    Joe, George and the crew are Great. Good, honest, reliable, timely service. They will even give you a ride if you live nearby.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Bri R.
    0
    26
    37

    1 year ago

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 0
    Photo of Penny Z.
    24
    53
    30

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    George was great. Came in for an oil change and he got me in and out. Very patient, I had a lot of questions

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Tim M.
    2
    68
    22

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    9 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    11 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Luis A.

    Luis A.

    Helpful 6
    Thanks 2
    Love this 1
    Oh no 2
    Photo of Chelsea A.
    371
    20
    19

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Luis A.

    Luis A.

    Helpful 2
    Thanks 1
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Luis A.

    Luis A.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Cindy L.
    0
    125
    45

    2 years ago

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 0

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Amanda G.
    302
    10
    2

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 5

    Ask the Community - AA Auto Care

    I need to get in contact with someone that is in charge at this location, is there a email I can send the proof photos or phone I can call ? I took my Lexus LS460 into this location about a month ago and I had gotten work done that didnt get done

    Call the Attorney Generals office and file a formal complaint.

    Don’t See Your Question? Ask Away!

    Review Highlights - AA Auto Care

    Later on in the day George called me and informed me of more work needed for my vehicle.

    Mentioned in 27 reviews

    Read more highlights

    You might also consider

    Low Keyy Auto Repair

    Low Keyy Auto Repair

    4.5
    (15 reviews)

    I thought he was doing a good job. He said he was fixing my problems. He said he had it figured…read moreout. I bought parts and he came over and replaced all these parts. I hired him for four things. The first problem - my car smells badly of gas. He changed the gasket on the fuel pump that is under the backseat. My car still smells like gas. The check engine light was on. And my car sort of starts up slowly. He put the diagnostic tool on the car and it told him to change the thermostat. So I bought the thermostat. He replaced it. Unfortunately, The check engine light is still on, and my car still does not start up normally. It takes turning over many times to start. The third thing I hired him to do was to fix the car vibrating when you hit the brakes at higher speed. I test drove it after he finished the work, but I guess I did not bring it up to high enough speed to feel it vibrate. He basically lubricated the brakes and he said that should take care of the problem. But it did not take care of the problem and the car still vibrates. He claims that he did good work because he lubricated the brakes. But he did not fix the problem. The fourth thing I heard was change the rear camera. That works. one of the three things that I hired him to do, does work better. Now he's over here arguing with me that he did all this work. But he can't seem to understand that he didn't actually fix three of the four problems have. Basically, I paid him almost $500 to do a bunch of work that solved almost none of the problems that I was having with my car. Somehow he feels justified that he actually did some work so he feels like he earned his money. But I didnt hire him to do random work, I hired him to fix problems. He does not seem to understand that.

    Josh is great. Went to battle on a tricky suspension job for me today and didn't give up. Great…read moreprice and luckily, available when I needed him. Thanks Josh! See you next time I'm in a bind.

    Zip Zap Auto

    Zip Zap Auto

    4.3
    (734 reviews)

    I brought my Hyundai Elantra in for an A/C diagnostic because the system was blowing warm air…read more I dropped the vehicle off around 9:30 AM and was told they would "get right on it." I understand shops get busy, this location is "first come first served", and I don't expect anyone to magically make time appear or drop everything to check out the new car. I don't work there and I walked in, so I have no idea what things look like behind the scenes. The issue wasn't that they were busy, it was that the expectations set didn't reflect reality. After walking around the area for about an hour after drop-off, I returned and noticed my vehicle was still sitting in the same guest parking spot at the side of the building where I had left it. By 11:00 (after waiting over 90 minutes/nearly two hours from drop-off) with no phone call update and no apparent movement of the vehicle, I went to the front desk to ask about the status. Shortly after I asked, the vehicle was brought into the shop and I was assured the diagnostic would take "about" 30 minutes. It ended up taking closer to 50 before I got up again to ask about an update. My main frustration was not the diagnosis itself, but the communication and expectations throughout the process. Everyone I interacted with was polite and reasonable, but I was given the same optimistic timeline despite the shop evidently being backed up. If I had been told up front that it would be hours before the vehicle would be moved, let alone looked at, I would have planned my morning differently. I do want to clarify that the issue wasn't attitude or service, it was a lack of clear and realistic communication. Better coordination internally and more honest timelines for customers would make a big difference.

    Very good service, very professional, would recommend to anyone. Older gentleman with tattoos was…read morevery helpful and polite.

    AA Auto Care - autorepair - Updated July 2026

    Loading...
    Loading...
    Loading...