Good response and price offer…read more Good response and price offer, did a solid tailoring job making simple silk scarves from some Korean fabric. Highly recommend!

I have come here throughout the years to alter different bridesmaids or big event dresses. Every…read moresingle time that I have, it has been such a great experience! Le is so sweet and works super fast. She turned my blobby dress into one that makes me feel so confident. I am so glad that it is so close to me and working with her on what I wanted it to look like and how much to take in was a very easy process. You are either allowed to pay for it when you drop it off or when you pick it up. I opted for paying for it when I dropped it off because I knew that in the past, it was always very professional and the work was top-tier quality. Even though they are super busy during this prom and wedding season, my dress was ready for me within a week. I call that amazing! Can't wait to bring more things here in the future.

I had two suits that needed alterations and a limited time frame. They were great about my…read moredeadline and very understanding about my budget constraints. The nicest people you'll ever meet in this line of work. I go clear across town to bring them my business now.

This was my first time ever having something dry cleaned. I called and spoke with Jay about a…read moretuxedo jacket I needed dry cleaned. I let him know I had worn it for the first time on 5/26/25 for a wedding, about five hours straight. There was no damage or visible stains, but the inside of the jacket, specifically the armpit area, had a little deodorant/sweat odor from wearing it for hours. Jay reassured me they could take care of it. I had originally gone to another place first, I walked into SF Green Clean, which said they couldn't remove armpit sweat odor with dry cleaning. (To be fair, the woman I spoke with there was very sweet, so no complaints on her customer service.) That's how I ended up at Sonia's Dry Cleaners. Jay told me they'd be able to handle it, and if I wasn't satisfied after the first attempt, they'd clean it again at no extra charge. He mentioned if needed there were other chemicals they could use to get a smell out if needed/depending on the material of the jacket and that prices would vary if needed, but he looked at it and quoted me when I dropped it off for $25. I dropped it off on 5/28/25 with no rush order. When I picked it up on 6/9/25 and checked it, the odor was still present. I went back inside and spoke with Mary at the front--she was VERY kind. I pointed out the specific area I was hoping they could focus on, and she told me it would be ready by 6/12/25 and that they'd call or text me when it was done. On pickup day, I called ahead and spoke with Jay again. He was EXTREMELY kind and made it clear they truly wanted to earn my business. He even said they'd be willing to clean it a third or fourth time if necessary. That level of care and professionalism really stood out. I expected I might have to ask for a refund or run into a problem, but instead, the whole interaction was handled smoothly and respectfully. When I picked up the jacket, the smell in the armpit area was completely gone. It looked and smelled brand new, bagged and ready for the next event. It was in a clear bagged packaging and had a metal copper hanger (the copper hanger was encased in a wrapped paper like material but seeing the metal iron worried me because I've had old copper hangers rust/leave the copper residue on materials, thankfully this one didn't, but I also assume since it's wrapped that it's not meant to be hanging on it long term, but just an observation for someone who might worry like I do) I was originally leaning toward a 3-star rating because I had to return for a second cleaning and didn't receive the call/text updates I was told to expect (Mary did mention their system may have been down). But their exceptional customer service, especially the way Jay and Mary handled everything completely won me over. That extra effort earned the business 4 stars. (The dock was having to come back in due to it looking/smelling the same which was mentioned my main concern, and them not contacting me when they said it'd be ready both times) I don't know the price of more dry cleaning items but thankfully I don't do dry cleaning so often. I'll definitely be back and will update my review after my next visit. Thank you!

I LOVE Family Laundry! The website is easy to place an order. They also have text message system…read morethat: confirms the order, lets you know when the driver is close so that you know when to set your laundry outside and confirms drop off. The pickup and drop offs are in a timely manner and the employees making the trip are always nice. My clothes come back smelling great and they are nicely packed and tied in stacks. I also really appreciate that they encourage sending the ties back with your next order so that they can be reused. I value the service as it gives me time to do other things.

They keep mixing me up with another customer's laundry that has a similar address. I contacted the…read moreoffice mulitple times, but it continues to happen. Their driver is rude & disrespectful

I have been searching for a service like this for a long time. We just recently moved from…read moreWorcester, Massachusetts and they had nothing comparable to GAC there, so I was very excited when I was able to find this service in the East Bay. Pick ups and drop offs for my area are on Tuesday and Friday. I simply leave my clothes in a GAC - provided bag, and my clothes are returned on the next scheduled day perfectly cleaned and pressed. The prices are also reasonable. I trust this place with my suits and more delicate clothes. They are very helpful and when you reach out to them, they are very responsive. I would highly recommend them.

Great service, very knowledgeable and the workers top-notch. The alterations come out perfect and…read morejust as requested.

I want to commend Purple Tie on their response to a delivery mix-up. I just finished my first order…read morefrom them yesterday, and had to call in regarding a mistake. Elias took my call, and his customer service was absolutely A+. He really made me feel respected and cared for, and immediately handled the issue. I was very impressed by him! Seeing as this was my first order, I haven't had enough experience to say much more yet. But clothes are nicely cleaned and folded, and the one-day turnaround was great.

I dropped off 36 pieces of clothing (15 lb) for a simple wash and fold, expecting to be charged by…read morethe weight, for a total $30 for cleaning. I was shocked when I opened my app to see a $410 total charge. 12 items were drycleaned even though none of the labels say to dry clean (including cotton and linen tops/dresses). All other items had a minimum $6.99 per item charge. I have sent them an email to ask about the unexpected charges. Will share more after I hear back from them. This was my first order. I'm worried it will be my last one too. Update: they called to explain that they have a had directed my order to the "Clean & Iron" department (includes dry cleaning) instead of "Wash & Fold" because it had dresses, (cotton) sweater and blouses. Thankfully, they refunded part of the extra charges, and gave me a Purple Tie credit for the remaining extra charge (worth 15lb of laundry.) They also added notes on their end to make sure any future orders go through wash & dry by default. I'm satisfied with their follow up and customer service (although I would have preferred full refund to credit card)

Friendly people who do great work at reasonable prices with a fast turnaround. I'm so happy I found…read morethem and will definitely be back. Highly recommend!

I used to love this place. I was referred here by Rag and Bone and the JCCSF. This place has…read morechanged and, frankly, it is heartbreaking. I went in the other day and a woman was treated horribly. I stepped back and was in shock. She had three beautiful dresses and was overcharged. They were supposed to be boxed, or at least the obvious wedding dress! The conversation was ridiculous and anything but customer service. The woman left very upset. Paid her bill and was devastated. Rightfully so. I was trying not to panic at this point. I mean I have hemmed numerous things over many years here. No biggie... So, I tried on some very simple pants. Got settled. When they proceeded to tell me the hem on my gym/lounge pants was $45 dollars!!!! WTAF? I have had them resize pants for less than that. Or even replace elastic on a skirt! So many different tailored items that were way more sophisticated. I, in fact, just had the same pants hemmed in Palm Springs for 12 bucks! So, double. I was expecting double. They are nuts! I left and will never ever return. There prices and attitudes are ludicrous. I called around. The going rate $22-28. The neighborhood repeatedly recommended Martini's! 23 bucks double hemmed to perfection. Family owned 33 years and awesome turn around. Go down the street to Martini's Cleaners. Plain and Simple. And there are other family businesses that are not overcharging and walking the line! Check them all out!

When your wardrobe needs a glow up…read more Ali's Cleaners Over 30 Years of experience. Monique is the queen of design and alterations. She knows exactly how to make every outfit look amazing. Outstanding in cleaning, dry cleaning and bridal dress boxing. It is worth the prices. A must visit.

Prompt response from Monique to my request for hemming 2 curtains. The estimate was very reasonable…read moreand the job was done quickly and professionally, matching the original seams. The shop seems pretty high end with lots of wedding gowns, etc but they still took on my simple curtain job gladly. I will definitely return for all my tailoring and dry cleaning n

I Have Been To Several Alterations All Over The City Of San Francisco... I Came Here Only Once Just…read moreTo Have My 2017 NBA FINALS CHAMPIONS PATCH Stitched On & Resized My Navy Blue Champion Sweatpant... So That I Will Be Ready To Participate In My Very 1st Goldenstate 5k Race!!!! This Perfect Dry & Alterations Place Is A Good Place To Go To & The Young Lady Who Stitched Up My 2017 NBA FINALS CHAMPIONS PATCH & Resized My Navy Blue Champion Sweatpant, & Did A Gʻõôḍ Jô!!!!

She did a perfect job hemming my new lace pants. I was sent here by a neighbor who has lots of nice…read morefancy clothing sent me here