The Doctor and Everyone there were all Very Kind and Very Helpful! And they got me in immediately…read moreto resolve my eye problem!

I had been going to this practice for several years when they purchased Adler Optometry in Chapel…read moreHill. I have always had a good experience with the optometrists but have had issues with the opticians the past two years. Last year, my prescription was changed such that all the negative powers were entered as positive and vice versa. I had only discovered the problem after picking up the glasses late one Saturday afternoon and had to have the lenses remade once they figured out what the error was. This year, I went in and found out that they no longer supply Essilor lenses and coatings which are my preference. This is because I used to work for the company that makes the equipment that Essilor uses to put coatings on their lenses so I am well aware of the quality of Essilor's lenses and coatings. I was a bit hesitant but decided to get glasses anyway since I was there. They came in about 10 days later but I received a message that they didn't pass a quality check and they were being sent back to be remade. I got the final pair about 2 weeks later. I had only worn them 3 or 4 times when I noticed a small smudge in the corner about 2 weeks after that. I tried removing it with the cloth provided, then with the cloth and water, and finally with lens cleaning spray, always with the lens cloth. Since it wasn't coming off, I took it in thinking they could get it off but they said it was a scratch. To be fair, I did not have the scratch warranty as I've had glasses for 45 years and never had an issue and having worked in the business am aware how to care for them. To me, it seemed like a defect. The optician's exact words were, "Well, you didn't purchase the warranty so there's nothing we can do. Have a good day." And then she walked away. Well, I'm walking away from this business.

Great eye doctor and staff. Optical shop is a little pricey. Get script and go to Walmartread more

From making appointments, reception, eye exam to purchase, my experience at TVO was exceptional. I…read morehave to say I was a little doubtful in the beginning due to the reviews but as a medical professional, it seem often that the negative experience are easily posted in public review than the positive experience; therefore, I gave it a try for myself and my son for eye exam. The receptionist was very thorough explaining Check -in process and the intake forms. Lisa was an amazing CPO who prepared us for the exam and answered our inquiries. She made my son feel very comfortable. Dr. O'Mara was amazing and personable. She performed comprehensive eye exam and answered all the questions. She even explained different eye exams as well as the cost. Her practice and health recommendations reflect patient-centered care and compassion. Throughout the process, "ALL" staffs explained the exams, the cost, the insurance coverage and they catered to my preferences. I would definitely come back for future routine exams, recommend this place for Optometry care.

Dr. Wick and his son Mason are a great team. Dr. Wick knows how to build a lens. Not cheap but…read moreafter spending a fortune elsewhere and having lens that were off, The Spectacle is well worth it. Thanks!

I won't go anywhere else for glasses. My husband, son, and I have all been beyond impressed by the…read morelevel of service at The Spectacle. Their ability to quickly match you with perfect frames seems almost supernatural. I love my glasses so much I've virtually stopped wearing my contacts.

As someone who has been a glasses wearer for all my life I think this is probably the best…read moreeyewear/optician I have ever been to.

This has been the chosen spot for my son's glasses, I will say for at least the last 8 years (is it…read morepossible it could be 10???). My son likes a specific type of look and frame and Oscar Oglethorpe is always able to accommodate. I remember the days when all frames were $150 (that's how long we've been customers). Just like everything else, there has been an increase in prices, but the customer service, quality, and materials have never been lacking (at least not for us). If you are one who prefers glasses and want to wear spectacles that are a conversation piece or you just simply want to stand out--Pop in to Oscar Oglethorpe--in there, you are sure to find something to fit the bill.

We moved to NC 2 years ago and realized it has been way overdo for my son to get his eyes checked…read more Before Covid sadly so I feel like a bad mom. But he has never told us he has trouble with his vision but he 'failed' his pediatrician eye test so Dr Williams and Triangle came highly recommended. She was FABULOUS and explained a bunch of things to my 15 year old who is a worry wort like me and helped ease his nerves. He thankfully didn't have anywhere near bad vision like they told us based on the PED test and could go without any help which we appreciated Dr Williams not trying to upsell anything. She said right now you are fine but if anything changes in the next year you could get glasses for driving and at school. So we loved that! We did end up getting a pair to have on hand but it wasn't needed. He found a cute pair and we are very thankful to found Dr Williams!

Dr Williams and the staff are so welcoming and helpful! Dr Williams is VeRY thorough. You'll feel…read morelike you received excellent care!

I had an excellent experience here…read more I'd been searching for a replacement for my prescription Oakley sunglasses that had served me well for about eight years. I had originally purchased these Oakley's from Optical Reflections and thought I had lost them (later found!). Although I had a good buying experience eight years prior when buying the Oakley's I thought it would be wise to do some comparison shopping. I did a lot on on-line research before going out and actually visiting several optical shops in the Chapel Hill area. I had decided that I wanted to get some Maui Jim sunglasses this time around because as an avid boater, I learned that the Maui Jim's were highly regarded by boaters for their clarity in the marine environment. I found that although some of the other local shops (that carried the Maui Jim brand) were fine, I was treated especially well at Optical Reflections. Fred, (one of the two owners) actually remembered me, which I found amazing since it had been eight years. He was very knowledgeable about all the prescription sunglasses and yet not pushy. The shop had a very large selection and I was given lots of time to try on the various models. He offered good insight when asked but didn't try to steer me toward any particular choice . . . which I found quite comfortable. It took me two visits to the shop before I was sure of what I wanted. Once I decided on the particular model the ordering process was fast, efficient and accurate. I say "accurate" because when the glasses arrived about two weeks later I was thrilled with them. As a professional photographer the visual world is important to me and therefor I'm Ok with the higher cost of a quality optical product. This purchase has turned out to be one of my most satisfying buying experiences in a long time. The excellent service provided by Fred and the outstanding end result have inspired me to write this review.

Dr. Costabile and the folks at Optical Reflections are the best. I have a really difficult…read moreprescription and the glasses they make are always perfect. Have recommended to several friends and they've all given this crew a huge thumbs up too.

It has been 6 weeks since my eye exam. A pair was ready for pick about a week later. Double vision…read morecorrection was in the prescription. The glasses did not correct the double vision. I was told that the lab made a mistake. The glasses were sent back to be replaced. After another week or 10 days I was told my glasses were ready for pick up. Still seeing double vision. The vision was somewhat better but still experiencing double vision. Sent back again and I was assured they'd be correct. Less than a week later I got an email saying the glasses were ready. When I got there the glasses weren't. I was told I got the email as a computer glitch. Tuesday when I called I was told the glasses had come in Monday. I waited until today (Friday) to pick them up. Still didn't correct the double vision! They wanted to schedule me for another eye exam. In the 60+ years I have never had to have a second eye exam. BTW I'm not a fan of remote eye exams. The exam was conducted from a site unknown. Interaction was via video. I asked for a refund since I have zero confidence in this practice. They said I couldn't get a refund for the exam. I seem to recall somewhere in the mumbo jumbo of disclaimers that was mentioned. I have their prescription from the original exam. I will visit a dependable eye doctor and have him compare the MyEyeDr script with his results. If I could give zero stars I would. The people in the office are fine. The ability to deliver their product is atrocious!

Do not trust these people! I tried them because they were close to my home and appearance from the…read morestreet was nice. Boy was I wrong and it cost me BIG time. I scheduled my appointment and gave my insurance information. Upon again I gave my insurance information on the registration forms. The front desk told me what was covered by my plan. I went back and Dr Raess was very good. Shevwas professional and I was pleased. I was sent back out front and found out they did not stock contacts ... even my common prescription so they would have mine shipped in ... 5 to 7 days. I come back and go to settle things (they had my insurance already) and instead of the 6 months supply my insurance was suppose to cover I was billed for a year ... an extra $222. I figured I was there and would need them so I went on and paid for them ... a $257 bill paid in full that day. About a month later I get a bill for EVERYTHING because the insurance filing went wrong. For 2 months I chased insurance things down with no help from MyEyeDr because all billing is done in a 800 phone service center which I believe is offshore ... NO HELP FROM THE LOCAL OFFICE! I think I've finally got things straight and the insurance will handle the balance. Another month passes and I get another bill ... after I paid $257 upfront which was supposedly was the balance ... for another $162 because the insurance didn't cover the fitting and the amount of lenses I was told it did. I try to contact MyEyeDr but again get pushed to their 800 phone service center and again receive NO HELP. I call the local office and left messages asking for someone to return my call ... 2 DAYS later and they have yet to return my phone call. PATIENT BEWARE ... you better know what your insurance covers ... DO NOT COUNT ON THEIR FRONT OF HOUSE. Beware of the front also selling things you may not want. Lastly DO NOT EXPECT ANY ADMINISTRATIVE HELP FROM THIS COMPANY WHEN PROBLEMS ARISE ... THEY DO NOT JNOW WHAT CUSTOMER SERVICE MEANS!

I went in to buy a pair of sunglasses with a lot of questions. Leonard was so kind and…read moreknowledgeable. I was cautious about spending $300 on a pair when I had three pair less than $10 for the last 8 years. He has a no pressure sales approach and He truly educated me on why a quality pair of sunglasses are vital. Thank you so much, Sir. Love my sunglasses! I tossed all three pair in his trash before walking out the door!

My glasses broke at 5:08p on a Saturday. I called Eyemax and Leonard answered and said he was…read moreclosed but would wait for me, "just knock on the door when you get here". He fixed my glasses, now that's why shopping locally makes all the difference! Great selection-- knowledgeable-- they go above and beyond!

I would give them ten stars if I could. I called in (somewhat spastically) to get glasses for my…read moredaughter that broke them right before vacation. I was so upset. The ladies that I dealt with were so calm, ran insurance, tried every single thing they could do to make it the most budget friendly as possible. Our kids were a little busy after being at camp all day and they were so patient with them. They truly saved the day and we will be back! Thankful for you ladies! Excellent!

I needed to update 5 pairs of glasses - crazy I know. Maya was soo great to work with. She spent…read moretime explaining various options to me. And helped me decide which pairs were better for distance versus computer versus reading, and what would photograph as a speaker better versus for when I do zoom. She took extra time to make sure each frame fit my face well. And that I was able to see well as I shifted from one frame to another. The price for the lenses was much more affordable than what my traditional eye doctor's office had quoted me. This was an extra big deal especially for 5 pairs. Thank you Maya!

I've been going to Dr.McConnell for years. He's always extremely thorough and professional. I…read morecannot recommend this place too highly.

I've been a patient since 1984 back when the office was on the Pittboro traffic circle. A lot of…read moremy friends go there. The care and service has always been great