I had thought I made an appointment on their website for today at their Niagara Falls Blvd…read more location, but when I arrived they had no information about it. I never did get an email verification. They took me right away though! Oil change and NYS inspection. I was out of there in less than an hour even though their lot was full with cars. I even expected to hear that I would need brakes, but I passed the inspection with no issues. Good to hear since I'm driving to Rochester tomorrow. They were friendly and professional as well as efficient! I will be back!

We had a misunderstanding about pricing, but Chris called to make it better for us. They're nice…read moreenough and I think they do a good job. They send out coupons that are a really good deal.

Recently bought a car from Virginia and it was cold dead. I called up the folks over at Royal Auto,…read moreand not only did they send over a tow truck, they checked and worked on my car that same day. They found the problem, fixed it, and only focused on the problem areas that needed to be addressed. No added charges, no double talk, just straight to the point problem solving. I was so blown away and appreciated them so much that I plan on using them as my main mechanics. They get the highest of recommendations from me!

Had my car for 2 days and didn't fix it. But charged me $220 for a smoke test, and driving my car…read morearound for two hours. No communication. Left his sweater and deodorant in my car then proceeded to call my phone so much I had to block his number. Weird interaction and bad service.

I can't recommend this place enough. The most laid back, helpful, and honest mechanics you'll find.read more

I have been going to Forest automotive for about four years now, and I have nothing but positive…read morethings to say. They are incredibly honest, diligent and communicative. Highly recommend!

I came to One stop today after having gone to another auto repair shop for a repair and had been…read moretreated very badly by the staff there. I had to leave that repair shop. I went to the One stop on Brighton after this happened and they didnt have time to do the work I needed.The guy at Brighton called the One stop on Niagara Falls boulevard to ask if they could take my car today. One stop on the Boulvevard said yes, so I drove over .The guy was very helpful to me. I was in for an alignment after replacing a bad ball joint a few days earlier. My steering was way off because of the ball joint issue. One stop on the Boulevard was able to do my alignment within about 10 minutes of my arriving and I was out the door 45 mis later. I saw the guy who did the work take the car for a test drive after, made me feel better .. My steering being off was a concern to me Very good service , nice people.. Good end to a bad situation that happened somewhere else

My experience here is more than i could have imagined! I'm just a girl and have no idea what any…read morething means but Josh explained everything in detail and helped me with a quote so i could get my car inspected and pass haha i would recommend to any friends and family the customer service here is amazing ! Thank you WNY one stop !

Brought my car here on recommendation of some co workers for a muffler/cat issue. Dealt with Herman…read morewho I can't rave enough about his advice and professionalism. He gave me a recommendation to attempt to save money even at the expense of losing some work. He had great communication skills and the rest of staff was nice when I picked up my car. Plan on taking my car here for repairs if his advice falls through. Easy 5/5 stars.

Very happy with work done, excellent price, the technician did a great job, will highly recommend…read moreto family and friends. 5 Star in my book+++

We never got past a quote. Their cost was 50% higher than other shops…read more Do your homework.

My car needed a fuel pump and crankshaft sensor. Paid full price of 1440.00$…read more Mechanic told carfix he couldn't do job because of car location. Called 3x to talk to a rep. Finally,told to file for refund. Still waiting to get my refund with no reply to my request.

Great detail- however, they removed my toddler's car seat. It's a bitch to install. Also, the…read moreplace is very small on a busy street; thankfully, one of the technicians got my car out of the lot. All in all, they did a great job on my car. You know you have a messed-up back seat when your toddler says, "Uh Oh!" I suspect there was a bushel of Goldfish crackersin the back seat! Thank you, Bison Automotive!

Took my vehicle here for an inspection, will definitely be back!! Not only are they professional…read morebut so pleasant! This is the auto shop to go to! Professional, trustworthy and quick! I highly recommend!

Coppin's was able to fit me in during a crunch and did a great job helping me out - much…read moreappreciated!

Dropped off our car this morning for an inspection. Also ended up getting an oil change since we…read morewere due. The service is phenomenal. They make you feel like family. 100% will use them for all of our auto needs. Great value for what you get as well.