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Take 5 Oil Change

3.2 (5 reviews)
Open • 7:00 am - 7:00 pm
Updated 3 weeks ago

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3 months ago

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Victoria S.

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1 year ago

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9 months ago

Have come here before never had bad experience. This time I had Lexi she was amazing , friendly and explained everything.

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Victoria S.

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1 year ago

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11 months ago

I waited in the bay for 45 minutes and never got any service. I left and will never return.

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Monro Auto Service and Tire Centers

Monro Auto Service and Tire Centers

2.3
(24 reviews)

Went in for a $21 inspection, left with a $222 bill to replace a brake light and license plate…read morelight in order to pass. The work took all of 5 minutes to swap out the old bulbs, the labor fees are wild here. But the thing that bothered me the most was when I asked the guy "hey is it normal that I'm having to replace bulbs in my Subaru constantly? I'm not even getting a year out of each bulb"... a genuine question I was asking as I don't know how often people typically need to replace burnt out bulbs. This guy spoke to me like I was a total idiot and said "well they're just lightbulbs... and you hit bumps don't ya?" Crazy response. My bulbs are burning out fast because I hit bumps? Come on. I've never had this issue in any car I've driven so was honestly wondering if something is wrong or if that was normal. Everyone I've asked since says it doesn't seem normal in the slightest. So I'm not sure if this guy just assumed I was stupid, or if he spoke to me that way because I'm a woman or what, but I'll definitely be taking my business elsewhere and regret not reading some reviews in the first place because it seems most customers are unhappy as well

All I can say is trust the reviews written here. I unfortunately did not, and took my vehicle for…read moreservice here. Got my rear brake pads incorrectly replaced, in addition to a missing parking brake plug. Brought it to my dealership when I heard a weird squeak when driving around. They found the inners on the outer, and the outer on the inners. Called this place to only be given a corporate number to make the complaint and file for a refund. They don't care about you or your car. It's a chain business, so no one will get fired for a bad job. Just don't take your car here unless you have time for inconvenience and stupidity.

Valvoline Instant Oil Change

Valvoline Instant Oil Change

4.1
(9 reviews)

Update May 2025. After the last debacle, the regional manager sent me a free oil change coupon…read more Time for an oil change, I went to the Lockport location. They told me they could not accept the coupon for some reason. I called the number on the coupon, and was told that indeed that location was a separate franchise and didn't participate, but Clarence did. Oh boy. The continuing story looked gloomy. I went to Clarence. Tony the manager told me that Lockport is under the same ownership as his location, but he'd take care of me. Another odd twist, but whatever. The experience at the Clarence shop was phenomenal. Night and day from the previous hassles with Valvoline so far. Jordan, the bay tech, was courteous, clear, concise, reviewed recommended services without ever being pushy, did the lights safety checks, offered me to donate to Ronald McDonald house...quick and efficient, while being genuinely politely engaging. Communication among the team while services were being checked off was superb. It was immediately clear that Tony runs a tight shop, with professionalism as the foundation. I didn't get any additional recommend does services at the time, but I will definitely consider Tony's shop when I am ready to get them done. Stellar team.

my car was very past due for an oil change, absolutely loved the workers that did my oil change…read moreand filled my fluids! i 100% recommend going to this location! always fast and reliable.

Pep Boys

Pep Boys

2.7
(7 reviews)

Kyle was absolutely amazing; fantastic customer service! I came for an oil change which happened to…read morebe more work than I bargained for... I should have known since I drive a foreign luxury car. I had a coupon for a free conventional oil change which is what brought me to Pep Boys. Kyle knew that I would need full synthetic, not conventional, so he said that I he would just have me pay the difference so I could still use the coupon. He wanted to confirm that he had the proper oil for my car, so he asked me, but I didn't know as this was the first oil change I had needed. He told me it would be on the oil cap and I was embarrassed to admit I had yet to figure out how to pop the hood. He came out to show me and we discovered that the cap said to look at the manual... Two manuals later, we still did not have our answer, it just said to call Mercedes. He then called Mercedes to find out what oil I needed. Turns out that I needed full synthetic Mercedes brand oil. He then told me that if I bought the oil, he would still do the oil change for me which would be a significant savings from what the Mercedes dealership would charge me. I left with a happy car with fresh oil and highly satisfied with the great quality of customer service!

Absolutely terrible. I had an appointment at 7am and for service. I left my vehicle the night…read morebefore. The next day, the day of my appointment at 4pm when the shop had not I contacted me so I called them. I was told that they had not looked at my vehicle yet. They were busy and at that time told me I needed an appointment. I told them I had an appointment at 7am that day. I agreed to leave my car overnight again and then ensured me they would service it the next day. The next day at 4pm I still had not heard anything from the shop. I called and was told the mechanic drove it and does not detect the problem I'm describing but they still have not put it on the lift and looked at it. They have now had my vehicle for 2 days!! I picked my vehicle up and it was repaired at another shop. The mechanic states he drove my car however my vehicle was in the exact parking spot I left it in 2 days prior. The drivers seat was all the way forward since I am under 5 foot tall. There was no paper on the floor near the foot petals. So I highly doubt they drove my vehicle. My vehicle sat in their parking lot for 2 days and they never even looked at it. If they lie about driving my vehicle how can I trust them to do any service. On the way home the vibration in the steering wheel is still present which is why I brought it to them for service. I will never return. Please don't go here!!

HILLMAN AUTOMOTIVE

HILLMAN AUTOMOTIVE

4.3
(13 reviews)

The best people and service. They truly care about the customer. I've purchased tires and had…read morerepair work performed here. Everything was done perfectly. They kept me informed and thoroughly tested the repairs. I've sent other folks here, and they were impressed with the professionalism and courtesy. I won't take my car anywhere else.

Well, let's see... I first took a motorhome to Hillmans for…read morea "pre-purchase" inspection that was apparently never done, as when I had to remove the engine cover weeks later, there was an animal next, obviously old, on top of the engine block. Hillmans told me the unit was in good shape. 2 weeks later, returning from our second camping trip (local, thank goodness), we overheated. Since I had already scheduled service for a generator that kept stalling and a refrigerator that didn't get cold (thanks for the "pre-purchase inspection...), I added that to the list. After two days, I called for an update and was told the radiator needed to be replaced. Three days after that, I cancelled my scheduled camping trip due to not having a motorhome to go in. I was told the new radiator was $1500.00 but they could send the old one out for a re-core. A week after than, I again called for an update and they claimed to have not heard from the radiator shop but my generator had been repaired and the refrigerator was cold. I expressed my displeasure that Hillman had not called me and that I had to keep calling for updates. Long story short, they never called me until I called complaining and, after two weeks, I had a new radiator and a refrigerator that still wasn't cooling. The generator was untested. Ricky at Hillman told me he'd price a new reefer and get back to me. Still waiting for that call. Meanwhile, the motorhome has been leaking transmission fluid in my driveway and any other place the unit has been, the generator continues to stall and I finally got the reefer working myself. The motorhome is now at another shop, and the first question I got was "who put this radiator in? All the transmission lines are cross threaded and leaking". I paid Hillman $3,000.00 for all this work and the only thing I got was excuses and a poorly installed radiator. Lesson learned.... 10/8 - Update from the shop fixing what HIllman didn't: ""Good evening Bob, just letting you know I literally just closed the hood on your RV & it's all set for pickup tomorrow....Please give me an idea when you're going to come by and pick it up.... We will talk then about going after the place that did this terrible butcher job." and "but we definitely need to get your money back from those hacks."

Take 5 Oil Change - oilchange - Updated June 2026

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