Temps hitting high 90's and at 4pm, our AC fan stops spinning. I called Veteran Air at 9am and they…read morehad someone out the same day (it was just a few hours). Not only someone, but Kirk. Kirk was FANTASTIC! Our unit is 20 years old, we have never really had regular maintenance on it. He showed up super early (they asked if that was okay, and YES thank you). Before he arrived they sent a text with his name and photo. I absolutely love this! That extra safety is so important. Kirk looked at our unit and asked some questions. He explained all they do with the "family plan" so we signed up. I am one of those that needs to be reminded of scheduled upkeep so this is perfect. He gave us the estimate before he started and I asked for a very rough estimate of a new unit (having no idea) so we decided to go with repair and hope for the best. The repair wasn't cheap but considering all the work that needed to be done as well as it being an older unit, I feel it was a very fair price. I think we did have the best with Kirk. He was able to repair our unit and give it some much needed TLC for our AC unit and furnace. He even installed our pre-purchased thermostat! Kirk was polite and considerate. He took time to answer all of our questions and ensured us that we could reach out with any questions, I believe him. Service people can often be rushed, there is a lot of work out there, but not Kirk. He didn't waste time either, I felt like he was in and out in no time at all. By the time he left we understood all that was done and what we need to do to get some additional service from our current unit. I could not be happier with the call I made this morning. I picked the right people to call!

Received a mailer of a "pre-paid" heating/furnace tune up & a water heater sediment flush…read more My heater recently went out so I called them out. They sent another company, I didn't get any "pre-paid" service but was quoted $3,300+ to fix it. I was graciously offered a short term fix for $1,000+ and charged $89.00 for coming out. Bait & switch, I'll get my heater fixed by another company.

Amazing service, did everything perfectly as promised! 100% recommend! You won't be disappointed!read more

J Martin Indoor Air Quality provides exceptional customer service and superior quality…read moreworkmanship!!! We were referred to J Martin by a colleague of ours, and it was the BEST decision that we have made when it comes to HVAC. We are writing today to both share our past and present experience and to praise Jared Martin and his team, whose knowledge and dedication were absolutely invaluable in the service process. For years, we were constantly making repairs to our AC systems. Every summer we would be stressed out about the AC no longer functioning, so we would set the temperature higher than a comfortable level as to not strain the system and in hopes that it would not fail. But every summer something would go wrong and we would go days waiting for a temporary repair. If the upstairs AC went out, we would bring a mattress downstairs and sleep downstairs for days. Thankfully we have 2 separate systems to be able to do this. After 10 years of stretching out our old systems and constantly stressing on these components in our home that are meant to bring comfort, we were blessed to have discovered J Martin. Upon our first contact with J Martin in September of 2025, we had the pleasure of speaking with Ruby over the phone. She is such a kind and sweet person with phenomenal customer service. When we first began looking into repairing our Air conditioner, as with most people, we were a bit overwhelmed. Ruby and the other customer service staff were easy to get in contact with and they scheduled us very quickly. She was extremely transparent with coordinating our requests. She scheduled an inspection for our non-functioning downstairs system and we were blessed to have Jesus Ochoa come to our home. He is an absolute Gem of a human being. He didn't try to sell us on a new system at first, but instead he simply educated us on how the systems work and what the deficiencies in our systems were. The coolant was sub-level, our ducts were undersized and our condenser and furnace were simply old. He informed us that he could fix it and provided the cost to repair the system, but we would run into these problems again in the future (as we had been for 10 years since we purchased our home). The fact that he educated us with things we never had knowledge of helped us to make the decision to just purchase a brand-new complete system. New condenser, ducts, furnace, Merv 13 air filter, etc. When it came down to the day of our install, we felt so comfortable with the lead installer Santiago Nunez and his team Chris and Frankie. They were so courteous, professional and polite. The install went SO smooth and they patiently answered all of our questions and addressed our concerns. They did a great job of protecting our belongings during the install, including protecting our floors, carpets and clothing in our closet. Santiago, Chris and Frankie are the dream team! Last year we knew that we would eventually need to replace our Upstairs system as well sometime soon. We contacted J Martin again in June 2026 and Jesus showed up like a hero. We were already comfortable with his honesty and sincerity. He put together a system for us based on his knowledge of our home and we moved forward with a brand-new complete system. We were SO happy with the Lead installer Irvin and his crew Kevin, Oleyvo and Pablo. They were ALL extremely professional, kind and so considerate. Irvin and his crew went out of their way to make sure we were happy and they even did things pertaining to the system that they didn't even have to do!!! This new system is amazing. We got all of the components as with the previous system downstairs and in addition we got a new attic fan which helps a lot. J Martin also provides maintenance plans for AC and Heating systems as well. We purchased the plans for both of our systems and it is a valuable and necessary option for peace of mind. Shout out to Jared (Jr) for our last tune up!!! A/C repairs can be a very stressful and a scary process. Jared the Owner thoughtfully kept us informed and at ease every step of the way, and with the assistance of Jesus, Donny, Ruby, Satiago's crew and Irvin's Crew, they made the repair process an enjoyable experience. The company was never too busy to answer our questions, and promptly returned each of our phone calls. J Martin earned our trust and respect, and we will not hesitate to recommend them to our friends and family for their Heating and Air Conditioning needs. In addition, we will continue to speak highly of J Maritn because of our experience working with Jesus, Santiago, Irvin and their team. In closing, we would simply like to reiterate that J Martin team are valuable assets to their customers and company. We are confident that J Martin Indoor Air Quality will provide the same unparalleled level of service to their other customers and hope that their excellence is duly recognized.

I had the Sano guys contacted over the weekend and their response speed was amazing. I got…read moresomething in the books to have them come out on a Tuesday of the week when i had reached out to them 2 days before. They promptly came out and did what I asked and fixed my problems. I appreciate that. Thanks!

We had a leak in our AC, and their technician, Jim, came out to take a look. As a business owner…read moremyself, I can tell he's a great guy--very knowledgeable, extremely patient, and not pushy at all. I didn't end up hiring them to fix the leak because my AC is still under warranty, so I had the original installer handle the repair. However, I would highly recommend this company--especially Jim--to everyone, including my neighbors in OC.

Service person listened to my requests and answered my question. Preformed very professionally…read more Explained what work he did and what supplies and parts were used. I feel I got a job well done and cost was reasonable.

This is my follow up review…read more I would like to start by thanking Jimmy, the owner of the company for reaching shortly after I posted the review. Jimmy is a professional, a man of God, a pererson with integrity, and a humble heart. Quickly did he offer to make things right and I gladly gave him the opportunity. He checked my file and clarified the financing wonky loan statement by the finance company. Everything was cleared after I spoke with the goofy finance company. After I explained to him my first day experience and my zoning situation, Jimmy refunded me $419. Jimmy when beyond and with persistence to make thinks right and have a happy customer. I live and work by the same standards and he highly deserves 5 stars. Thanks Jimmy! You're a great businessman and a Godly man. You have won my future business and I will highly recommend you. Thank you & God Bless you, your company & Family!

We recently had to replace our old gas furnace and AC system. Sergie clearly explanded the pros and…read morecons of the options and we made our decision. Several of our neighbors have had great experience with Air Blue so we we're hopeful for a good experience. I'm happy to say that Sergie and his team Vadim and Sergei were top notch and enjoyable to work with. We have a 99 year old house that deserves quality craftmanship and attention to detail and that is what it received. We're fortunate to have been referred to Air Blue HVAC. They are knowledgable, happy to explain and detail oriented. The whole process of installing our new electric heat pump and basement airhandler was seamless from start to finish. We're very happy with the end result. We would highly recommend Air Blue HVAC.

Very professional! On time. Knowledgeable! Very clean and organized. Replace my whole air/heating…read moresystem with him eight years ago. He is very easy to work with. Explained everything in simple terms. Have problems with my air conditioner this week. Air Blue showed up in 1 day and fix not only the problem but also cleaning everything up, put in more effort to make sure everything in good condition. Very impressed! Will recommend to anyone! A true 10 out of 10. 5 stars for sure

I can't say enough great things about Trinity Heating & AC. My AC stopped blowing cold air and I…read morescrambled to find someone to fix it fast. The first contractor I called gave me a quote that seemed suspicious, and something about him just didn't sit right with me. So I did a little digging and came across Trinity. Their 5-star reviews on Yelp are spot on. From my first call with Chris to set up the appointment, to Jimmy showing up to diagnose the issue, I had a good vibe about this company right away. Jimmy came and wore shoe covers. Jimmy really knew his stuff. He was friendly, respectful, easy to talk to, and he quickly figured out the problem was a failed fan motor. He gave me a fair, honest estimate, and I didn't hesitate to go with it. The whole experience was smooth from start to finish. At the end of the day, trust and friendliness go a long way when you're picking a contractor. Trinity earned both from me. Five stars doesn't feel like enough, if I could give them 10 stars, I would! You guys rock!

Chris and jimmy are absolutely amazing. They know what…read morethey're doing, very knowledgeable, polite, respectful. They took care of our issue we had with the AC flawlessly and with precision. Their pricing is reasonable. Jimmy was so good at explaining in detail, taking photos in the attic before and after the job was done. We couldn't be happier with their service. You will be in good hands if you use them. Two other estimates we had received before was outrageous. So glad we called these guys next.

This company is professional and they do top quality work…read more I had my air conditioning and furnace serviced. They were on time, they did timely work, were friendly and more importantly, they were affordable. Real Time Bros is the HVAC company to use.

I scheduled an appointment days out since my AC unit was having issues. Unfortunately, my phone…read morecrapped out hours before the appointment (around 11pm). So being CONSIDERATE, I messaged these guys on Yelp from a laptop to provide them an alternate number in case they needed to reach out. The message comes back as they had an emergency schedule issue... So would I have known about this if I didn't reach out? Would I have just been waiting at home for nothing? Photos show a bunch of people that work for the company, and not ONE can come out for a set appointment? I'm giving an freebie star because I know I'm also pissed about my phone and upcoming busy schedule. But this is why I PLAN things out and have backup plans.

This will be the ONLY A/C company that I will be using. I am very happy to have found them to…read moreservice my TRANE air conditioner. After getting hosed by using the outfit that was in the Tustin COSTCO, I checked on the TRANE website to find an authorized service dealer and I contacted Next Level. I am so happy I did. Jose helped me with a very competitive offer/bid and we arranged for service the next day. Angel is a fantastic technician who goes beyond the call of duty with his repairs and general service. When I was in business I always tried to under promise and over deliver. That is how you earn and keep customers. Next Level is a prime example of this business practice. If anyone is looking to work with an authorized TRANE service/install they would be silly going elsewhere.

Jose was prompt in his response to my AC unit repair needs. He was very prompt to respond and his…read moreflexible availability is what ultimately made my choice to work with him. Upon arrival, he was quick to assess the situation and even quicker to address it. Loved his work!