Absolutely love this place & the incredible work she does. I've had numerous face threading experiences and usually leave with a red, irritated, overly sensitized face but that never happens here! She's amazing, so gentle & thorough and my skin feels so soft & fuzz free. read more

My favorite place to get my eyes threaded. Been going for a few years. Only place I trust!

Amazing !!!! She does thr best job ever!! I would travel 30+ minutes for her to do my eye brows!

Greeted right away when I walked into establishment. Very clean with soothing music playing along with the radio playing. A wide range of services offered. The owner is very nice and knowledgeable about skin care, waxing, and threading. My 1st service was a Brazilian wax. It was almost painless. She took her time and did small area. The eyebrow threading was my first time and it is much more different than waxing. I heard with threading the hair does not come back as fast. The location is further but I will drive the distance for good service. read more

I drove out to Midlothian for eyebrow threading here because I couldn't find a decent looking place closer to downtown. I even called a popular spot in Carytown and they couldn't give me an idea of where to get threaded. This place is cute; doesn't look like much from the outside but the woman that was working was very sweet. I was the only customer in the middle of a week day so I didn't wait for service. She did thread rather slowly so it was painful for me, but I'm a wuss! She did an excellent job though with my small non-existent blonde brows. She simply cleaned them up to look more shaped and even filled them in for me. Super sweet! I will definitely be using this as my regular spot. read more

She's the best! I moved to chesterfield about a year ago and was super nervous to try a new eyebrow place and Nilam does a PHENOMENAL job. I love that she's the only one in there and I know I will always get quality service. read more

After having a very unpleasant bikini waxing experience last summer in Richmond (see past reviews) I usually avoid the area and get my wax done out of town.However I needed something done for valentines day asap.I got a great deal on groupon here and was even more pleased that she took me last minute a hr after calling..What a lifesaver!The shop was pleasantly decorated and extremely clean and professional.Nilam who is very sweet and made me feel comfortable uses quality products.She even has my favorite skin care products dermalogica!She gave me a fairly painless deep bikini wax while conducting me in friendly chatting that took my mind off of it.One of the best waxing experiences Ive had.If you want a pleasant experience with a lovely professional stop on by.The shop is a little hard to find,tucked away in a shopping center.However my gps led me right to it. read more

I just moved here from out of state, and I've been dreading trying to find a professional threading technician for my eyebrows. Well... I found the perfect place! Nilam is one of the sweetest ladies I've met since moving to Richmond. I showed her a picture of how my eyebrows typically look when I have them done, and she did the job perfectly. In addition to threading, she also does all types of waxing. The pricing was very very reasonable as well. I'm definitely going back! read more

Love love love Nilam!!!! I've been coming to her for my eyebrows and facials for quite some time. Nilam takes her time and makes you feel like a valued customer! The facials are by far the best I've ever received and so relaxing!! She does an excellent job with my eyebrows, and I always walk out of her spa feeling at my best! I highly recommend Nilam's Threading & Spa! read more

My go to threading spot every tre weeks. I often walk-in and have rarely had to wait for too long. She is very friendly and accommodating as needed. There are an array of other services offered but I just go for threading. read more

Went here for a Brazilian with a groupon. Based on my conversation with Nilam during the wax she has years of experience in this field and recently started her own business. Scheduling was flexible with a good range of hours. The waxing was professional and clean. She checked a few times to make sure she knew what I wanted and was pleased with the results. Prices are reasonable as well. I will definitely go back and consider other services like eyebrow threading, facials, massage. read more

Today was my first time visiting Nilam for a brow and lip threading service, needless to say she did an excellent job! I am very satisfied with her attention to detail and her need to make the customer feel comfortable. She is very friendly and gives you a mirror in the middle of the service to be sure that you are satisfied with what she is doing. Most salons don't do this. You can tell that she cares about her work which is high quality. Her prices are very affordable as well and the location is extremely convenient. I'm definitely going back to her and going to recommend her to all of my friends and family! read more

It was a very quick experience and good price! A couple hairs missed and slightly painful but a peaceful experience with calming music!

First time trying Nilam. Lovely, clean spa. I walked right in and was seated within 10 minutes. The lady did a great job. I opted for waxing over threading because I am a gigantic baby but I will try threading next time. $12.00 for an eyebrow wax. My new place. read more

I've gone here a couple of times and it's becoming a hit or miss for me. Sometimes she gets it right and sometimes there too thin. Her response when I tell her that it's to thin is "aren't u going to fill them in?" Really?! I will say that the place is small & quaint and she takes her time. Every time I go I make sure to explain what I want but maybe I'm just not explaining it right... read more

Consistent, professional and quick! It's always a bit scary trying someone new but I haven't let anyone else in Richmond touch my brows! Perfect everytime I read more

I was visiting family in Richmond when I came across Nilam Threading and Spa. I went in quick Waxing session and eyebrow clean up. I was pleasantly surprised with the amazingly gentle and painless service. The technician was very good at shaping my eyebrows and made them perfect. She seemed very sweet with all her customers. Highly recommended!! read more

Eyebrow threading was perfect. The best I've gotten yet. Will definitely return.

Salon is clean, the work is excellent and it's at a good price. Nothing more you can ask! :)

I found this threading place after moving to Virginia from Denver. While this place isn't as good as the place I went to in Denver, it's the best place in the richmond area. I'm not sure how they stay in business though because I've never been there when anyone else was there. I've only gotten my eyebrows threaded here but she always does a good job. It's the only place I'll go. read more

Nicest lady ever! I called on a snow day to see if she was open...she was, but she said she was about to close but would wait for me if I could tell her when I could be there. Love! My eyebrows were perfect with little direction. I came back and bought some of the lovely and very fairly priced earrings for a wedding. Highly recommend this business!! read more

Nilam is my go to for eyebrow threading. She is very friendly and accommodating. She does a great job on my eyebrows! I've been going to her for about over a year and I always leave satisfied. There is never a long wait and when there is she acknowledges you patience, which I love! She offers other services and even has a massage therapist now! Definitely recommend for eyebrow threading! read more

I went today since my brow shape has gone far too long from normal and I wanted to get it back. I went in around 3p on a Wednesday as a walk in, she was quick and very gentle when it came to threading my brows. She did amazing and it's hard for me to trust anyone with them! I'm so pleased and would be back again! read more

The lady working was super nice and professional! This was the first time I'd ever gotten my brows threaded, and it was definitely a positive experience. I'll be back! read more

First time I have every had my eyebrows threaded. I walked into the business and immediately was greeted. I was asked to wait while another client was getting their eyebrows threaded. The wait was minimal with relaxing music. I went up discussed getting my lip threading but decided on a waxing the upper lip. My eyebrows and lips were done fast and beautifully. I will defined be going back! read more

Excellent service, very professional and my eyebrows look great. I've had difficulty finding a technician that can complete my request but Nilam was great. read more

One of the best experiences I have had, my eye brows were done perfectly. The owner is such a friendly lady and great costumer service. Highly recommended!!! read more

Best eyebrow threading I've ever had. I would recommend this salon to all my friends and family. Absolutely superb!

Nilam is so so so sweet! And my eyebrows look completely fantastic... I'm a lifelong customer now!

Rude, unfriendly, nasty attitude. No customer service. Don't know the owner, Nilam's issue but a class in customer service will do good for her. read more

I traveled to Richmond the holidays and went to Nilam Threading and Spa for a quick eyebrow clean-up. After some bad experiences with threading at other salons, I was really happy with the painless threading experience here. Nilam is great at what she does and extremely sweet. She is very gentle and offers great customer service. I would love to visit her salon next time I am in Richmond. read more

Nilam is great! I have thick eyebrows and she shapes them with ease. She is sweet as well.

Nilam is the only person who I trust to do my eyebrows. I've been going to her for years and I'm so excited that she now has her very own salon! read more

This is a great alternative to hair salon waxing. Nalim talked me into having my eyebrows threaded... Thank goodness she did. They look amazing and she even taught me how to fill in my eyebrows with make up (she sells makeup and brushes as well if you want to purchase what she uses.) My brows have never looked better. I'll definitely be going back. Nalim is incredibly sweet and makes you feel very welcome. read more

I wish I lived in the area so I could get my eyebrows done at Nilam's all the time!! I'm visiting family from out of town and needed my brows done for Christmas. She did an outstanding job despite my low pain tolerance and honestly my brows have never looked this amazing before... and I've been getting my eyebrows done for 10+ years and am extremely picky so that's saying a lot. Thank you so much! I would give more than five stars if I could read more

She did the best job on me so far since I'm moved here from PA! The salon is nice and clean she is very gentle and has great costumer service! Definitely recommend her! read more

Great experience. I called at 2:45pm on a Sunday for a waxing appointment and Nilam was happy to meet me at the salon for a leg wax. She was ready with warm wax when I arrived at 3:25. She was gentle yet thorough. The salon was bright, clean, and with pleasant music. I was visiting family, and I have encouraged my family to visit Nilam, too. I will be back when I am next visiting my parents. read more

I just moved back to Richmond after three years of living away. I was delighted to see that Nilam has opened her own spa after working at another spa. Nilam was first recommended to me for threading by my dermatologist about six years ago. She does a fantastic job with threading - very skilled and meticulous. Her spa is quite nice - a bright, clean, and relaxing environment. I look forward to continuing to be a client of Nilam Threading and Spa and highly recommend it! read more

I have been taking my 14 year-old daughter to Nilam for eyebrow threading for the past 6 months. My daughter has sensitive skin, and threading was recommended over waxing. She does a wonderful job working with my daughter, and my daughter's eyebrows look shaped /groomed but very natural. Service has always been quick and professional. It is also very affordable. I highly recommend Nilam's services. read more

I have been going to Nilam for years. She started at another salon and I was more than happy to follow her when she left. When she was there she was one of the most desirable technicians and VERY difficult to get an appointment with. She is now south Richmond but I am from Houston so I will drive wherever for quality. Nilam is just that, QUALITY. She is a perfectionist and really is just gifted at her craft. From my eyebrows which I consistently receive compliments on, to my microdermabrasion and facials- I cannot fathom going anywhere else. Her prices are fair, quality is excellent, and her work impeccable! My roommate and I both went to her until my roommate moved. Now, when she visits Richmond, she makes a point to make an appointment with Nilam. All I can say is if you're unsure how you know which salon is good/ which providers are best, Nilam is definitely all of those things. Do yourself a favor and make an appointment! read more