No matter how desperate you are - do NOT take your car here for an inspection…read more Owner 'Matt' agreed to squeeze us in. They barely looked at the car And it passed with flying colors. We drove around the block and parked for restrictions. While we were sitting there -less than 10 minutes after driving it away from this garage- someone pointed out our tire had a bubble! A very dangerous undrivable condition. When I went back to Matt, he said that was not an issue, and he was correct to give us the inspection sticker. Obviously it's not. I would have been better off finding someone not squeezing me in so we could drive the car today. And Response was so offensive he doesn't deserve our patronage.

This might be the first review I've left for a non restaurant business but had such a good…read moreexperience with United that I felt compelled to share. I'm not a big car buff and regular maintenance, inspections etc always lead to me being slightly unsure about what the service entails, what it should cost, wondering if I'm being overcharged etc... in the few auto shops I've been to over the years, there seems to be an unwritten "no questions" policy -- apparently we're all supposed to be auto experts. All the above is why I was so delighted by my experience with United. I was able to schedule my inspection with a quick and pleasant call. They took me in on time, conducted the whole thing in under 10 minutes and had me on my way. They were pleasant and kind and didn't seem so in a rush like other auto shops I've been to. They're family run which is nice too. Go check them out, you'll be in good hands!

Went here for a state inspection. They were very fast, reasonably priced and courteous. I called…read moreahead to confirm they had availability and they were good on the phone too (so many auto body places are not). Will go again.

Took my car in for brake service & wanted 4k for the job / plus they leave the car outside with key…read morein it running & unattended !!! Not professional.

In the past I fixed my BMW here and had a great experience. After so many years, I came back to K2…read moreand once again had a stellar experience. I have a minor incident and had to replace the front bumper and grill. Given the popularity of this auto body shop, it wasn't the easiest to get the earliest appointment. However once repairs started, they were completed promptly and the final product is similar to getting a car off the lot (freshly cleaned and washed). Quality of repairs is high, service is detailed and informed and reasonable for quality. I am more than happy to recommend to other Yelp folks and personal friends!

Brought my car in and spoke to Eric. He could not have been nicer. Bought my car back that Monday…read moreand it was ready by Noon that Wednesday. Not only did they fix the damage (that I caused) but they fixed a couple of dings and cleaned the whole inside of my car. It looked amazing. Highly recommend!!

Came in with an exhaust issue that my dealership screwed up and wasn't willing to resolve…read more These guys took a look, came up with a practical solution, and had it fixed in under 30 minutes. Very fair pricing and no upsell. Highly recommend.

Ozzie was extremely helpful to my daughter who had the Cadillac converter stolen from our reliable,…read morebut old model Honda in New York City. She would've been stranded coming home for Thanksgiving and he was answered all her questions (and my husband's )thoroughly and took care of the issue in a timely manner

Took my car in for an oil change. Picked up the car, it was street parked without the mirrors…read moretucked in--and the mirror was stolen. They offered to fix the mirror (great!), went back to pick it up a week later and the mirror was brown/gold and clearly a different color than the original mirror. So now I have two mirrors that don't match. So I ask them to fix this with two mirrors that match, another week passes and finally get the car. I thought ok they finally fixed it, we can move on & all is well. Then, this week I get a notice of an unpaid ticket in the mail and the street markings/date are while this car was at this shop. They parked it during street sweeping and didn't bother paying the ticket or telling me about it. So now I'm stuck with a ticket, a mirror that still doesn't quite match the other one, and a month of a hassle over getting..an oil change.

Any of our cars that aren't covered by dealer warranty come here. Bring them all our issues from…read moresimple spark plugs, engine lights, oil changes. They have fair prices, prompt service, friendly staff. Have ordered tires online, had them shipped here and they've installed them. Never leave feeling I've been hosed, they're never looking to tack on extra work while they have the car like dealers do. We're all glad to have a mechanic who can be trusted. Recommend!

the are knowledgeable. They are efficient and trustworthy. they are courteous and straightforward…read more if they were your banker you could trust them with your holdings. i obviously cannot recommend them highly enough.

I love this place. Been coming here for over ten years and they're always friendly, fast and fair…read more They communicate with you throughout the whole process and explain everything - there are never surprise charges. I'm so grateful I found them - a car repair shop you can TRUST!

From start to finish, the staff at Gotham City Collision answered all my questions and addressed my…read moreconcerns with calm professionalism, and worked extra effort to complete my repair in time for me to pick up my car for an out of state road trip. I am thrilled with the result, and will engage them for any future auto body work.

My car ended up at Gotham several times since it's an authorized repair shop for my insurance…read morecompany, thereby guaranteeing covered repairs as long as I own the vehicle. The first time was due to my parked car being vandalized. The last two occasions were a result of my catalytic converter being stolen. After the 1st cat theft, however, I brought my car to a different nearby insurance company repair shop, which ended up not a good experience. During the over 7 months it took to get the cat, I had to repeatedly follow up observing that shop wasn't actively checking on the part's availability with their supplier. So on the 2nd cat theft, I instead brought it to Gotham. As with my first Gotham experience, they were on top of things, quickly repairing the vehicle. Less than three months later when victim of a 3rd cat theft, Gotham rapidly inspected the car and did their best to keep the repair bill down. Nevertheless, the estimate ended up triggering the insurance company totaling my car. Sensitive to my frustrating situation, the team at Gotham was professional, courteous, attentive and accommodating - like every experience with them. Gotham thankfully made a difficult situation easier to get through. Should my next car require similar big repair work, I'd consider using them again.

I contacted this shop and got connected to their service manager Jesse. I cannot say enough about…read morethis gentleman. A mechanical savant perhaps. He picked up my Jeep, worked at it for 5 hours, battled with shoddy work left over from the prior owner, kept me in the loop all the while, and then dropped it off for me. Service like this is rare. Coincidentally, a NYC taxi kindly dented my door. Jesse found a replacement door for me in under an hour - they are a terrific body shop too. Cannot recommend highly enough and WILL be bringing my 08 Jeep Commander back to my new mechanic.

I requested a tune up, oil change, and tire rotation for my poor, neglected car. Jesse went above…read moreand beyond to make sure my car was in good condition. The price was reasonable and the work reliable. Would definitely recommend.