I purchased my new Honda here about a month ago. I'm a new mom, who has very little time. I was…read moreable to work with the James from sales team before my arrival so that most of the details were taken care of upon my arrival, ensuring a fast and smooth purchase process upon arrival. Upon arrival Moe assisted us from start to finish, and he was so great and made the purchase very easy and speedy. There was one miscommunication upon arrival regarding pricing but the team quickly addressed the issue, so that we could move forward with completing the process. I was in and out very quickly, with the car I wanted at a great price! I will certainly be back to Tracy Honda and refer family and friends!

Quite the joke of a dealership. Came in for a service on my accord and I wanted to sit inside the…read morecivic type r to check out the car. Was quickly denied entry into the car by management. Walked over to the Toyota dealership and they eagerly showed me their $71,000 Toyota Supra. Giving the stars for Kevin at their service center for fitting me in last minute.

Dilpreet, Najeep , Alex.. All absolutely wonderful in fairness, service, humor, documentation, and…read moreso charming, just all I could ask for in a car transaction experience. There are not enough stars. Oh, and all very good looking people btw. Come check them out... and check out the cars too

I took my Jeep to have and oil change, oil pan and drain plug stripped. Told Jennifer not to touch…read moreit, They removed transmission pan bolts, and jeep started to leak oil everywhere. I went to see service manager, he was condescending, rude, liar. I went on to tell him that he was lying about the story he was telling me. I had to tow my vehicle to Manteca Jeep Cabral, where they are going beyond to help fix, the mistakes that Tracy Jeep, in Tracy California have done.

You take your car to the dealership when something is wrong. That's stressful enough. Then they…read morediagnose what is wrong and that becomes even more stressful. But then you have a liaison, like I did, his name was Mikey Shaw and that made everything easier. He was the most understanding, communicative and most helpful I could have asked to work with. Mikey has been more than helpful and communicative person during this whole process of mine. He was able to pivot options for me until it fit what worked best for me. I couldn't have understood what was going on or how to get through it if it wasn't for Mikey. I'm thankful and glad I was able to find my person at Toyota. Thank you Mikey.

Thank you for your response. At no point during our visit to…read moreyour dealership did we feel there was transparent or clear communication. While you state that all options were reviewed and voluntarily agreed to, our experience did not reflect that level of openness. Key information regarding financing and add-ons was not clearly explained upfront, and the overall process felt misleading rather than transparent. Going forward, I will not allow the dealership to communicate directly with my wife regarding any transactions or financing matters without my presence. Given how the deal was presented and finalized, this boundary is necessary due to the lack of clear and straightforward communication we experienced. This has significantly impacted our trust in your dealership. Additionally, we were told that the bank required the purchase of an extended warranty in order to receive a better interest rate. This representation felt misleading and reinforced our concerns about the sales tactics used during the transaction. Based on this experience, we are genuinely concerned about any future visits or interactions with your dealership. Our expectation is honest, direct, and transparent communication--something we did not receive.

Abe lives up to the name of his shop…read more Operating out of a simple trailer in a lot in front of a trailer park, the location certainly doesn't look like much. But, Abe's easy way of doing business more than makes up for it. We had scheduled an appointment and when we showed, he promptly took us out to see the car, a Chevy Volt, and let us take it for a test drive. Once we were back, we discussed our concerns and settled on a cash deal in about 5 minutes. Then about 20 minutes of paperwork later, we paid and we were done. Super easy and straightforward. We were off the lot with the car within about an hour after our arrival, including a 20 minute test drive. I'll definitely be checking with Abe on my next purchase. He makes it worth driving a bit further.

I'm broke down in Virginia with a car I purchased in June. The service package that the owner…read moreencouraged me to buy is AGERO. They kindly tole me that my auto insurance company covers my towing but that I can pay out of pocket and they will reimburse me

Co-bought a used Accord here, would highly recommend checking this place out. Ramil was…read moreprofessional, honest, and accommodating, and his positive energy really lit up the room. Really nothing bad to say about this dealership.

My husband and I had a very pleasant experience working with Ramil in buying our car! Would give…read morethis place a 6/5 stars if we could! He really went out of his way for us and was very polite, totally refreshing after feeing belittled by other car salesmen at other dealerships. We were able to even trade in our car and he made the whole process very easy and fast! 100% worth the 1.5 hour drive we made from Vacaville!

Amazing Team! Michael, Adam and Sam are all examples of…read moreProfessionalism, they treat you like family and will always go the extra MILE!!!. I will continue to recommend this team to everybody I talk to. Thank you Team Tracy Chevrolet.

We had an amazing experience at Tracy Chevrolet! I would highly recommend going and meeting with…read moreTom Friedman, he made sure we were taken care of and answered all of our questions. Also I want to thank Mike Neive and Cristian Lujano, they all made sure we walked out happy and satisfied with our purchase and overall experience.

Got my first Tesla 3days ago from this place and I'm so happy!!…read moreI really appreciate the helpfulness and how everything was explained clearly. Caden was the person that helped me he was very professional and straightforward. I also was happy with how fast and easy the process was to drive off in my new car. I liked how they took a picture of me with a bow on the car, It was special. Very much worth the 2 hour drive. Happy customer will be referring my friends to them!

The staff here are amazing and I can't thank them enough. Huge shout out to Caleb for making my…read moredreams come true and being SO patient with me. You guys are awesome. My only complaint is that after I bought the car I did have to spent about $900 in parts (plus several hours of my own labor) on Intercooler hoses, alternator, and belt tensioner within the first week. But after that, the truck was solid. I had an idea while I was checking out the engine bay but I didn't realize I'd have to immediately drop that much money. Overall, service is great, but if you come here please bring a handy friend or mechanic to inspect the vehicle before you purchase.

I came here after a very traumatizing accident and in need of a car for my work commute…read more Logan Huntley is the saleman who helped me and he is the man of the hour! He was incredibly well informed about every vehicle he showed me. He made the whole finacial segment seamless and painless and made sure i made the best finacial decision possible. At the end, i wanted to buy 2 cars from him! The best salesman ive ever met.

Nissan Tracy Salesperson Jessica and Her Team "I recently…read moretraded in my 2016 Nissan Pathfinder and couldn't be happier with my new 2026 Nissan Pathfinder! It's fresh from the factory and in the perfect color--exactly what I was looking for. I want to give a huge thank you to Jessica R. and her team in Tracy, CA. Even though the process took about five hours of back-and-forth, Jessica made the entire experience feel easy and stress-free. As veterans, we truly appreciated the care, respect, and 'easy' help they provided throughout the deal. It is rare to find such honest, hard-working people who are dedicated to making their customers happy. Thank you, Jessica, for your wonderful help and for making this such a joyful milestone for us. We are so grateful!"

Super friendly and helpful service staff selection of Ioniq 5 is better than Bay Area dealerships…read moreand in my opinion worth the drive out to work with them

Great experience at Hyundai service! I came in with my young child, and the team was incredibly…read morehelpful--they provided a loaner car and even helped me move my things over. My car was ready earlier than promised, which was a huge plus. Big thanks to Ricky and Jeff for the excellent service!