Our carry-out order was placed over the internet - it was not on the shelves at the time I went in, but they seemed very busy so I took a seat. At one point a very conscientious employee noticed that I'd been sitting there for quite some time and asked my name so she could check. They couldn't find my order, but one of the other employees said that he remembered preparing it. They determined that someone else might have taken it from the shelf, but they'd be happy to make it over again. It's been about 25 minutes by this time, and there is one very hungry new mom and dad waiting at the hospital. We finally drop off the food, only to get a text that the Pad Thai was made with fettuccini noodles. Certainly not the experience we paid about $30 for read more

Saturday night, appeared to be prepared with adequate volume of staff members. This is not a restaurant that is at the quality of product and service that should require an hour wait from order (money) taken to receipt of meal for two. Absolutely unacceptable in the day and time. Noodles corporate should be ashamed of this kind of reflection to their brand name. They took a five minute break prior to my order being placed to "catch up". read more

I have been coming to this restaurant for a few years but usually just picked items up to go. Lately have been eating at the restaurant. Portions are a good size. Some items are a bit pricey. Staff is quite friendly and food comes out fast. I usually get their stroganoff. The last time it was a bit dry and needed more sauce. I recommend if you want an alternative to grabbing burgers. read more

Noodles and Company - Steak Stroganoff. This was a small bowl. Was a bit dry. Needed more sauce. - Noodles Near Me - West Bend, Wisconsin

The service here was awful. The food was decent. However, it took them almost an hour to get us our food. The ambiance was bad. In the background, there was a manager screaming at her employees. read more

When I was ordering here the worker "Mattie" was very rude. She did not greet me or my friend when we ordered, and seemed like she wanted to be anywhere but here. There were issues with the card reader, it had nothing to do with my card because I went and bought groceries from Aldi after and had no issues, however the cashier was very rude and seemed to be upset at me for her card reader not working. When my food came it was a totally different meal than what I ordered, I went up and told them and then they returned with my food however it had chicken on it (I ordered mac and cheese) I would have never gotten chicken on it. It was not a busy time in the day so It seemed as though the issues could have been easily avoided. However, it was a clean space and the music helped with the atmosphere. The lighting could be a bit brighter but it was not terrible. I would like to say it was just a bad day but the past two times I have come here which has been in the span of six months has only resulted in my food being made wrong. read more

I got the edamame which has gotta be tough to screw up. It was fine. I was fascinated by their fancy-schmancy soda dispenser. The were pretty busy for early afternoon on saturday, but things moved quickly and efficiently. read more

It was old and cold, Pad Thai noodles hard - - near closing time. Had the girl remake it and it was wonderful!!!! Lots of ingredients that weren't in the first bowl, nice and hot and fresh. Thank you! Love the tomato soup too. read more

Noodles and Company - Noodles Near Me - West Bend, Wisconsin

This location takes extremely long to get your order. And then they are unable to give you everything you need to complete the order. I would recommend you go to a noodles in a different town it would be faster than going here. After missing items from my order and going back the lady smiled at me as if she did it on purpose. read more

Noodles aren't worth your time. Rude customer service. Cant get out if you go inside to pick up. Doors near handicap parking spots are blocked.if you order a salad make sure you have salad dressing my cup which is same size every one else uses was less than 1/4 full if I could give them a negative star review I would won't go there again. read more

So, Noodles has been around for a while, I probably don't need to explain the drill or what you're getting when you go here. It's a popular place. That said, when dining recently at the West Bend location, I remarked to my wife that, I don't think I've ever really had a bad meal here. Is it fine dining? No, of course not, but I think it's a pretty darn good alternative to some of the other fast food chains around. And, as those other places have risen in price, they've pretty much become competitive with Noodles in price. So, it's a good value. We also love stopping here for pick up on week nights from time to time. I also love that I can get a side soup with my meal for only $1.50...it's a really small bowl, but I'm glad I have that option when I just want a couple of tastes, instead of having to spend $4 on a normal bowl of something I just want as a side. On our most recent stop in, I tried their new Korean Beef dish. It was pretty solid. Perhaps a tad too spicy (and I usually like spicy), but good flavor and portion size. My other go-tos are Mac and Cheese, Penne Rosa, or Pad Thai, all with "grilled" chicken. The chicken leaves a bit to be desired, but for $2.50 or whatever, it's good enough. Anyway, like I said, this location of Noodles has become pretty standard, you know what you're getting by now, but what you're getting is usually pretty tasty and at a decent price. read more

Literally four guys goofing off while they let one girl do all the work, and there is a line of people. Usually, noodles is just rude. They never say hello as you enter which is fine, but they all look so upset that you would dare come into their restaurant. But I could deal with the rudeness because they did their job quickly. I felt bad for the girl who had to make the orders and help the customers while four guys stood around doing nothing. read more

I've been to this Noodles several times. The food is good- no frills. You order at the counter and the food is delivered to your table. They have some limited outdoor seating which is nice in summer, but right next to a busy parking lot. The food is mostly pasta. You can add proteins and they have a limited sandwich selection. The dining room is also fairly cramped and loud. The food is generally inexpensive and good. They are good about providing caloric information if that is important to you. It's fine for lunch; a step above traditional fast food restaurants. read more

Ordered takeout pan noodles with steak which is clearly on the receipt, so they heard me. It had no steak. I shouldn't have to drive somewhere twice to help you get an order right. read more

i used to really like noodles & company. now they just don't care. orders are always messed up or when you pay for something extra you don't receive it. this is the third time now getting door dash n they ARE MISSING STUFF! i get extra sauce everytime because if i don't it taste like i'm just eatting plain noodles. this is just laziness. get y'all shit together. & this is why i have to go in person cuz i'll make sure my order is right when i'm there. smh read more

Bummer. Ordered $40 worth of lunch and they forgot to give me one entree. The team member there gave me the bag and said, "You're all set." I called and they said I'd have to return to the store for them to refund my card. Couldn't go right bank immediately shoo several hours later I returned to the store... Had to drive all the way back and all I got was a refund - no freebie or discount card or anything. The manager offered to, "whip something up" but I was due HOME for dinner. Didn't want to outright ask for something but was disappointed they thought the proper resolution was just to refund my money for their mistake and not offer any kind of token make-up besides a meal-on-the-spot. read more

The Noodles on Paradise in West Bend is not worth your time. There have been multiple times where their service has been subpar. Today, not only was their soda machine down and not being fixed, THEY DIDNT PUT ANY CHICKEN IN MY PASTA AS ORDERED. Yes I should have checked it before leaving, but I didn't. They have a job, get orders right. read more

I waited 1 hour for a bowl of noodles and there were only 4 orders ahead of me, I'm so hangry rn

It's very obvious from the moment you walk in that the young staff really don't want to be there, AND maybe actually HATE you being there? The chain should onsider converting to "gluten free" options because research has already shown what a negative impact (it's not "imagined") health issues and concerns any wheat based product (termed gluten) has on overall health, weight gain, etc. AND, there are MANY very good alternate, gluten free options now available. Food served looks NOTHING like the picture representations, lucky to have a handful of the "goodies/toppings" in the description sprinkled upon layers of pasta, "greens" of whatever is cheapest, onions... (I.e. I lOVE mushrooms, the last time I "treated" my son to dinner there, I specifically ordered a dish featuring mushrooms---in total, I don't think I even got a solid mushroom-slivers and chunks of MAYBE one. Meanwhile, my son HATES mushrooms, which most dishes feature, selected one NOT focused on mushrooms, ordered his without mushrooms, ended up with his dish being COVERED in mushrooms. I think maybe it's time for US restaurants to understand how the language barrier is negatively affecting their business instead of considering it as "cheap labor"? read more

TERRIBLE - Tried to order online, wouldn't work. Tried to order on the app. Wouldn't work. Tried to automated phone order wouldn't work. We actually got to talk to a person- but they wouldn't take our order! DONT know how they are still in business. Tried to ask for a manager. Tried to ask for who owns the franchise. Couldn't get through. DO not waste your time. if there was a zero star - they would get it... I don't ever write reviews. read more

I absolutely LOVE Noodles & Co. However, yesterday we ordered a to go order for my co workers birthday. When our food arrived I opened my buttered noodles w/shrimp to find a cold dry clump of noodles with NO butter. How do you forget to put butter on buttered noodles? Needless to say, I did not have lunch yesterday. Pretty disappointed. read more

They find some way to mess up my order every time. I took 2 things off my order and they gave me plain noodles with tomatoes on it that tasted like nothing. read more

I don't know if it is because I am Asian, but I LOVE NOODLES! I have always been crazy for noodles ever since I was a child. I could not believe it that there was a restaurant dedicated solely to noodles. I actually ate at the first Noodles and Co. in Wisconsin many years back in Madison. Many years after that, I needed a job during college and there happened to be a Noodles and Co. being constructed right next to my apartment. So, I got a job there and worked there for a year or two. After being out of the country for two years and now being in a city that has no Noodles and Co., I crave certain dishes every now and then. When I am back in Wisconsin, Noodles and Co. is definitely on my list of places to go. I've only been to the West Bend location about one or two other times, but that was a long time ago. I recently returned on one of my visits back to Wisconsin. Service: Go up to the cash register and order. You will be give a cup for drinks, if you ordered them. You can get a cookie or a home made rice krispy bar (yes they are home made, I know because I used to make them when i worked at Noodles and Co. in Milwaukee). After you have paid, you will be given a number and you can choose a table. Food: I could go through the entire menu, but I will stick to the things that I ordered during this visit. -Japanese Pan Noodles: Of course this is not an authentic Japanese dish, but the udon noodles are pretty darn good. The sauce is a soy sauce based type of sauce. It is supposed to be kind of sweet and spicy. There are carrots, shiitake mushrooms, and bamboo shoots in the dish. It is topped off with a mixture of bean sprouts and green onions. Yummy! -Thai Curry Soup: Coconut milk based. This too is a combination of sweet and spicy. This one really is a bit on the spicy side. So, for those who cannot handle much heat, beware. There are rice noodles, mushrooms, onions, and some other vegetables in the soup. I absolutely love the broth, it is a good rendition of the soup that is available at most Thai restaurants. -My dad ordered Japanese Pan Noodles as well, but he did not like them. He ordered them with beef, but did not get any beef. I had to go up to the cash register and tell them, and they brought some out. My dad said that the beef was really good. He said that the flavor was good and that it was very tender. He ate all of the beef and left most of the noodles. Of course, it was not at all a surprise to me that he did not like the noodles, as he has a very boring taste when it comes to food. Even though I worked at Noodles and Co., I will never get my fix of noodles. Whenever there is a Noodles and Co., I can guarantee that I will make an effort to stop and grab a bowl of noodles. read more

Not cleaning off tables. 9 unusable tables for 15-30 minutes or more (were not cleaned off when I left) because of dishes not being cleared from them. Service was slow, how something like this happens is mind boggling to me. Good way to lose business. read more

We have always had excellent service at this noodles. Our last visit was no exception. They now have larger plates and bowls. Don't know if this is country wide or not but it is an answer to one of my complaints about the dishes being too small. The servings have always been perfect. I just want it to all stay on the plate. My soup came with an extra plate underneath it now which is a perfect touch. I ordered a Corona and they put a lime on it. Simple but nice. It's the little things that count. read more

Had dinner here with the family on Easter holiday. Not a very good experience here. My wife got the Bangkok Curry which her biggest complaint was that it didn't have any curry in it. I had the Thai Hot Pot and the portion was way too small. Service was ok. I gave it two stars because we got the Korean bbq meatballs which were tasty. read more

Good thing the food is good. Most tables are dirty, the floor is dirty, ladies room is out of toilet paper, and most of the staff are standing around doing nothing. Restaurant is not busy at all at 4pm on a Saturday. read more

Recently, took the family to Noodles for dinner. They were sponsoring an event for the high school band. Great service and very good food. They gave us a bigger discount than our coupon called for, and ended up with free drinks. They must have been in a great mood that night. read more

Felt as if my noodles were a little undercooked. Probably was just a simple mistake but it kind of ruined my meal.

Wonderfully sweet and attentive service there today. Thank you very much to the lovely woman behind the counter who recognized that I was exasperated while juggling my 15 month old grandson (who was very hungry & loud), my elderly Mother (who was, well, an elderly Mom) and my daughter who was stressed (an amazing Mom having a rough day). In a day in age where so many folks are rude and hateful, she was a breath of fresh air and reminded me that good people still exist in this crazy world. Bless you. read more

Ordered to take out. Food was prepared quickly and was very tasty. Also, my experience taught me that Mac and cheese is a finger food, since they didn't give me any silverware... read more