This place is a joke!!! The slowest people in the world work here and they are very very rude…read more Especially the loader, he is the absolute rudest person I've met in this business. Generally the wait time for one car is two hours. Like I said this place is a joke!!! Oh and if you complain about it they give you an empty look and say it's not their problem.

I had the best experience with Erolyn, she was very professional and so patient with me. If you…read morehappen to find a vehicle you like as for her, she will help you! Be sure to ask Erolyn Duchi, and please trust me and I don't know her personally.

I have never purchased a vehicle from them but I have spoken to one of their salespeople over a few…read moredays and he was very helpful and low key. He did not pressure me or even try to bullsh*t me. He was patient and easy to deal with and for me, that's huge! I have never bought a car at a dealership that I actually wanted or could afford because I haven't had good experiences with the sales people I have encountered. I recently received another prequalified offer and I deliberately searched for the same sales person. I messaged them about it but unfortunately they didn't respond. That'll knock off a couple of stars in your rating if you ask me! Otherwise they are pretty much just another car dealership, doing what they do! To be fair, I don't think I would ever give any dealership more than three stars. I think that would be a great rating in the grand scheme of things.

I bought my first used vehicle in a decade from Ideal. I was a little anxious already since I've…read morebeen used to the ease of brand new cars. I found a truck that I loved and I got a fair deal from Tyler so I left happy. The next morning I got in my shiny new truck to go visit my family and not only did the check engine light come on, but there was also a horrible squeaking sound coming from the engine that wasn't there when I test drove it. I felt defeated. I planned for the worst and figured this is what I get for buying used. I planned and prepared to fix it myself, but a friend talked me into calling the dealership. When I talked to Tyler there was no question. They were going to fix my truck and make it right. He stuck to his word and my truck now runs like a dream, it's sporting my flamingo decal, and I'm happy as can be! Thank you to Ideal for a wonderful purchasing experience and I highly recommend going their for your next vehicle. They'll take great care of you!

My wife and I recently purchased a used vehicle at Ideal. About ten days after making the deal we…read morefound an engine problem. We had it diagnosed at a local shop and were informed it was going to cost us a lot of money. I called Ideal and told them about the issue. Honestly, I expected them to say "as is" and hang up. Instead, they said "we got this". Three days later, problem solved. We are beyond happy with this company. We got a great vehicle at a great price, and the folks at Ideal were there when it counted. I recommend Ideal to anyone seeking a good used vehicle. Ideal stands for integrity! P.S.- Ask for Tyler. He won't steer you wrong.

They were amazing .We just bought two cars .So helpful .got us in and about .Ask to see Julia she…read moreis so sweet .

This place sells unsafe vehicles, have 2 mechanics statements the car we bought $10,000 should have…read morenever been sold shady smog, $3200 in repairs.within 3 weeks after purchase first time smog related 3 days after buying, then 5 days later please read review on Goggle goes more in depth

They are amazing. I bought a 2003 Mitsubishi SUV that was in good condition considering its age and…read morereceived a totally fair price. The dealer was professional and made the entire process hassle free. I definitely recommend.

Andy and the team was excellent in helping me get a new car! Being without a car while Working and…read moregoing to school in Chico has made it difficult for me to see my dad who's sick back at home (Stockton). Andy helped me find the perfect vehicle and negotiated a lower price to be able to help me out. I am so thankful I'm finally able to go home in a reliable vehicle!

I a disabled man who came into a little bit of money and I needed a car new enough with enough…read morespace in the back for my wheelchair. So I went to West Coast Auto sales to look at a 2016 equinox. Upon purchasing, the equinox person selling the equinox refused to even give me even the tiniest bit of discount on the car which caused me to pay every single last penny of the Kelley Blue book for the car. But the car was perfect for my disability needs and no one else had car like it in the $14,000 price range. So I would not recommend buying a car from this dealer. They will pinch you for every single penny of the Kelley Blue book value of the car

Bought a 2016 Hyundai Tucson sport from them, first the AC went out then the engine failed. Brandon…read morethe sales manager said to bad so sad your problem. My daughter bought a 2017 Ford escape at the same time from the same salesmen "Brandon" , she had problems with the AC and now the turbo is failing. Two cars same salesman and both having problems!!! Don't deal with these sleasbags!!!!!!!

I had a great experience with this dealer, especially working with Bernie. I would highly recommend…read morethem whether you're looking to purchase a car or consign one for sale. I live a couple of hours away, but Bernie was very accommodating with my schedule and made the whole process easy. I purchased a classic car from them, and everything Bernie described was exactly as represented -- honestly, the car exceeded my expectations. I'm extremely happy with both the deal and the overall experience. Thanks again, Bernie!

These guys are great. They posted an f150 king ranch over the weekend. I called them first thing…read moreMonday morning and let them know I would come down and pay cash during the week. I live in Auburn, CA and work in Sacramento. I wasn't sure what day I would be able to get down there. Tod knew I was serious about purchasing the vehicle and held it for me on my word. I was up there, check in hand, three days later. I could not be happier with the truck or the service I received at New Autos Inc. if they have a vehicle you are interested in, give them a call. You will not be disappointed.