I brought my car in to get a 2nd opinion on a break line leak. They gave me the 2nd opinion, and…read moredid the repairs for a good price, and the difference is SO NOTICEABLE!!! Highly recommend!

I had a fantastic experience at Autovantage in Auburn! I arrived 10 minutes early for my…read moreoil-change appointment, and they did not make me wait - an employee on her way to the punch-clock, stopped, took my keys, and got the process started immediately. While I was away at breakfast, they performed a thorough inspection and discovered some rodent damage in my heater box. I am so glad they caught it! Service Technician Pat walked me to the vehicle and showed me proof of the infestation. They were able so sanitize the entire unit including the ducts and replace the cabin air filter right then and there. It's a huge relief knowing the air in my vehicle is clean and safe again. Professional, proactive and honest service. I'm very happy with the work and highly recommend them to anyone in Auburn looking for a shop that actually pays attention to details!

Very good service. They even fixed my grill that was about to fall off at no charge. Family run…read morebusiness and very friendly staff.

Wonderful honest and skilled shop!! No surprises ever. 8 years and they always give AAA CAREread more

Unsatisfied customer. Engine light came on…read moreIt was told to me that its the catalytic converter by a test that was done at an initial auto store. I needed a second opinion, so I went to auto analytx. They did a free inspection. I asked about the most imminent service/important part that has to be fixed. Nothing was said about the engine trouble. They said the water pump is leaking that needs attention. A pressure test had to be done. I emailed thinking it would be repaired with that $263. Nope..and my fault for not understanding the jargon. I felt taken advantage and the whole thing was a waste of time.

They have been a good shop and have helped our family get our vehicles checked up and repaired for…read moreseveral years now. A little expensive, but they have always delivered reliable work and service.

This review is strictly based on customer service, because I have not had any work done on my car…read morehere (yet), but I was very impressed with the experience I had when I called to ask about my options for the trouble I'm having with my car. The person I spoke with provided a lot of very valuable information, including recommendations for transmission shops in the area based on my situation. I don't experience that level of honesty and transparency often, especially from auto repair shops, so I think it's important to acknowledge it. I will definitely bring my car here in the future and recommend them to others!!

My daily driver is a 2010 RX 350 with 195,000 miles. Bought…read moreit as a 1 owner vehicle in 2020 Has been highly reliable The Lexus dealer gave me a list of repairs and since they did an outstanding job on my SC430, I made an appointment with Logan. They did in my opinion a thorough check up and without pressuring me, shared what's going on. They went over the top to change out the front passenger axle as it was really stuck in the transfer case Because they are people of integrity instead of a $4000 bill, they got it done for about $800! This shop is the real deal! Thank you Logan and Staci and your technicians for your perseverance in this repair. Steve

I have been going to HTS since they were off of Grass Valley Hwy. Joseph is so nice and explains…read moreeverything. His prices are very reasonable and the car is always ready when they say it will be. He only suggests what needs to be fixed if it really needs it. He doesn't try to upsell what you don't need. Being a woman, it's hard to find a mechanic you can trust. Joseph is a family man who understands honesty. He is an upstanding mechanic and trustworthy man.

Had an issue with my sunroof in my F250 King Ranch. Show up on Monday morning with no appointment…read more Rain forecast - he asked me to come back the next morning I did and by 1100 get diagnosed. The guys are straight legit. Never been more pleased.

I had a great experience with their service during my purchase. Although there was some…read moremiscommunication about the RecoverR option, they handled the issue professionally and resolved it to my satisfaction. I appreciate their effort in making things right!

: I've always…read moretrusted Gold Rush Subaru with my car's service needs. I even travel almost two hours one way to bring my Subaru to this service center, but my recent experience was a rollercoaster, to say the least. To start, in the summer of 2023, my LCD radio screen began to develop "bubbles" across it. When I called to inquire about it, I was told it was my fault for wiping it with a wet washcloth--which I knew was completely untrue. After doing a little of my own research online, I discovered Subaru of America had issued an extended warranty for this manufacturer defect. I called back to explain this to the service advisor, and we discussed bringing my car in for a replacement. Fast-forward to April 2024. After speaking with the service advisor, he said he would call me back within a week or two when a loaner vehicle was available. However, month after month passed. I even made multiple appointments that ended up being rescheduled--sometimes due to something on my end, but more often on theirs. In the meantime, a laundry list of issues developed with my car. These included a tear in my seatbelt, the TPMS monitoring system lights flashing on and off, and, worst of all, an extreme stutter that made the car nearly undrivable. When I finally dropped the car off, I explained to the service advisor that the stutter only occurred once the car was warmed up and driven at least 10 miles. The next day, I received a text message from the service advisor stating that there was nothing wrong with the TPMS system and that the mechanic was unable to duplicate my concerns about the stutter. He also said the radio and seatbelt would be replaced under the factory defect warranty from Subaru of America. However, he insisted that my car needed the 60,000-mile servicing. When I informed him that most of the major components of the 60,000-mile service had already been completed elsewhere, he suggested spark plugs and throttle body cleaning would help my supposed stutter--if there even was one--since the mechanic "couldn't duplicate the issue." His tone was condescending, rude, and dismissive throughout the entire conversation. Not only did he dismiss my concerns and make me feel like I was imagining the issue, but he also failed to follow my instructions to properly replicate the problem. Despite my clear explanation, he drove the car just 2 miles in the two weeks it was at the shop (as proven by the total miles at pickup)--nowhere near enough to trigger the stutter. He assured me that replacing the spark plugs would fix any problem I thought I had, which turned out to be partially untrue. While the spark plugs did make a noticeable difference, the stuttering issue persisted after coasting or at certain RPMs. The service advisor refused to acknowledge or apologize for being wrong at any point. He even charged me nearly $1,000 for warranty-covered work and unnecessary repairs. To make matters worse, when I picked up the car, I noticed they had replaced my dark gray/black seatbelt with a tan-colored one that completely clashed with the interior. His lack of accountability, dismissive attitude, and blatant disregard for my concerns completely destroyed my trust in the service center and their mechanics' capabilities. Thankfully, the service center manager, Marquis, stepped in and turned things around. Marquis was incredible--genuine, honest, and deeply committed to resolving the situation. He refunded the unnecessary charges, ensured all issues were properly addressed, and kept me informed throughout the process. Although it took another two weeks (a total of one month), Marquis personally ensured my car was fixed and safe to drive again. His professionalism and integrity restored some of my faith in the dealership, and I'm incredibly grateful for his exceptional customer service. On the drive home after picking up my car for the final time, my husband mentioned how refreshing it was to have a situation involving high emotions and a significant financial investment--having spent $40,000 on this vehicle--resolved so professionally. No one had to yell, fight, or scream. Everything was handled properly, and I left the establishment feeling heard, seen, validated, and deeply grateful. While I still have concerns about trusting the service center as a whole, Marquis's dedication saved this experience from being a complete disaster. If you need service here, I highly recommend requesting Marquis's oversight.

Called around noon. I had a gross emission leak. They got me right in. Gave me clear timelines and…read moreprices. Ready to go same afternoon. Honest and Fair. Thanks guys!!

Been here a few times for smog checks. Dude is always quick and direct. No lines like the other…read morenearby smog places.

This workshop is wildly overpriced and completely unprofessional. I brought my car in for a…read morespecific issue, was quoted an absurd amount, and somehow left with the same exact problem, just a much lighter wallet. They charged me an arm and a leg for "repairs" that clearly didn't fix anything. What made it worse was the way I was treated. It felt like they assumed I wouldn't question anything because I'm a woman. Vague explanations, lots of technical jargon, and zero transparency. Just a big bill at the end. When I asked questions, I was brushed off instead of given real answers. If you value honesty, fair pricing, and actually getting your car fixed, take it somewhere else. This place seems more interested in overcharging than helping customers.

Drakester! He took my car asap as I was towed in. His…read moreprices, his service AMAZING!!! His caring customer service. My car was detailed & running like a dream! I found my go to automotive care repair! Check them Out Everyone. It's worth the Drive to beautiful Auburn The Nixster