This is the worst Nordstrom Rack with the worst customer service...they used to be so good and now they are the worst...they are rude and dismissive. They also make returning things so difficult now and that's NOT the Nordstrom way. The regular stores are so much better with their return policy. I've been a lifetime Nordstrom customer, but I won't shop at this particular store ever again...they tarnish the Nordstrom reputation immensely. read more

Hate this location . Unhelpful unprofessional team starting from the cashier ending with the manager. I do buy tons of things here . One time decided to refund 2 unworn shoes with tags. Wow they gave me the hardest time. Never will come here again. read more

Lots of items, but not a great deal of women's work wear. I also found that a lot of their clearance items to be worn/beat up, which was unfortunate. On the flip side, if you take the time to really look through the racks you can definitely find some great stuff! read more

I like this particular one among other Nordstrom's Rack I have been to and I can just about find something each time I go to this one. They have a great shoe collection as well. It's not particularly neat, but they have fast lines. read more

Parking is really annoying here, especially during the holiday season. But I found some really great things here. I wanted to buy a gift for someone, but didn't want to spend what it usually takes avoid her "oh, you got me THAT?" look. So I went to Nordstrom Rack in the pouring disgusting rain, and finally found a parking spot by putting my foot down against one of those mean-moms-in-a-minivan who are professional parking spot thieves. I ran inside and went directly to the Betsy Johnson jewelry rack. I was so pleased to find a pair of dangly pearl earrings with a round blue crystal bow on top for about $14. The matching necklace was $65. Naturally, I skipped the necklace and bought the earrings, which would have cost around $40 regular retail. I've found some really great deals at Nordstrom Rack and it's a lot more organized than other discount stores (e.g. Ross, Marshalls, TJ Maxx, etc.). read more

Everything in the mens department is either L, XL, or XXL. There was also a crazy bitch customer that didn't want to wait in line like everyone else. read more

i can't believe it's taken me this long to write a review--i've been meaning to do this for months! this has to be the best nordstrom rack i've set foot in. why? well... a few months ago, i desperately needed a work suit to wear the next day. i came to this location and got my hands on the perfect suit for the right price. however, when i got home, i was LIVID when i found out that they left a sensor on the suit (this happens ALL THE TIME at the other nordstrom rack i used to go to!). i immediately called the store to complain and spoke with the manager who told me not to fret because she was sending an employee over to take off the sensor. that's right. someone personally came to my doorstep with a sensor-removing gun and took the sensor off within thirty minutes of that phone call. and THAT is why i'm giving this store five stars. read more

I went to the store to return a purse with my receipt on hand. The cashier Ana told me ,she was gonna call someone to double check the code . A worker that checks code that "Bald', man . Told the cashier to tell me I can't return or exchange my item. For no reason.. As a professional worker he should have known ,that a costumers always have more options for returning an item . I truly think Ana, cashier is not trained properly . 8/26/19 1pm read more

I don't get it, but girls love this place. Maybe it's like buying clothes at Target. Girls are obsessed, while guys just don't get it. Either way, it's not bad with decent prices, but trust me if you're a guy, my hunch is you won't get it. read more

This is my new favorite Nord Rack. I have gotten supercute Coach sunglasses and a DKNY watch for amazing prices. I find myself trekking here often, as to its right are TJ Maxx, Marshalls, and Target. A bargain shopper's mecca. (You know I don't believe in paying full price--ever.) read more

Lots of selection, no long lines, what I like about this place is that you can check out any where on the sales floor, just look for employees with the green shirts. I did that and noticed people were still standing in line to check out. read more

Nordstrom Rack rocks. Quality of merchandise and prices are remarkable. Love this store in this location. I will recommend.

Good variety, good prices. I found a style that I like that I can find at other stores like ross, marshalls and macys.

I went to Nordstrom Rack and I bought a pair of sandals that I really like very much. The sandles are made by Susina. They are Susina Brayson Flatform Slide sandal. Very comfortable and stylish. They are great for the summer. I totally recommend them. They are amazing!! read more

I've never been to a Norstroms or Nordstrom Rack. It's comparable to Marshall's, but probably better quality and a little more organized. Decent prices and unique finds. My sister found a few sweaters there. The shoe selection was great! read more

Prices are reasonable. That is probably the only good thing about the store. Customer service is bad. No one cares no emotions or even a little smile. They are just here for their check. Restrooms are disgusting. I told a worker and she said they only clean once a day. The store is disorganized. I hear talks about bankruptcy at this point I see why. Too bad because this place used to be worth my visits. Oh well. read more

Soooooo much stuff to choose from here! Everything from handbags to lingerie to shoes to clothes to jewelry. Everything sold there is name brand at a cheaper price. Nordstrom rack is affiliated with Nordstroms, but is considered a cheaper version. I wouldn't say the service here is great or anything, but most people don't come here for customer service or even need it besides when checking out. The line always goes fairly quickly. This nordstrom rack is located in a huge plaza with other stores such as TJ MAXX and some fast food places like panda express. Always plenty of parking, unless you hate walking which means you'll probably have to wait quite a bit for someone else to leave. I like the location of this nordstrom rack. read more

Wish they had better stuff every time I go I never seem to find anything. I always feel like it might have been wiped out before I got there but I feel as though the stuff they have in store are so basic and the same stuff all Nordstorm Racks have. I should try to go back on random days but overall never been soo happy about this location read more

Decent selection of clothing I guess but this was honestly the most disgusting Nordstrom rack I've ever been in. The restroom was so completely disgusting...you would think you were in a 711 not a Nordstrom affiliated company. read more

Worse customer service. The Asian cashier was sooo rude. No return, go back to the Pasadena hasting branch where you purchased the item. I just bought the See by Chloe bag last week, I got the receipt and the tag, she said the item doesn't match, Wthhh!! What a BIATCH!!! As you noticed, other yelper experienced the same problem that I have. DISSAPOINTING!! read more

This location is good for clothing and shoes, but not as much home goods. There is ample and free parking being in a large shopping mall. If you have the time and energy, and good luck, you can find some good deals, especially during the twice annual sales. It also wouldn't hurt to check the adjacent discount stores since sometimes they carry overlapping products. The Nordstrom credit card is also accepted here. read more

This is my favorite store to shop at! Specially for my daughter! The children's section has really good shoes and clothes, for women as well! The prices are definitely good comparing to other stores! I rather shop here than Marshall's and Ross! read more

Awesome new store with tons of merchandise. Friendly staff but avoid ladies restrooms if you shop late in the day - messy messy.

So many things to choose from with great name brand prices at pretty reasonable prices.

Love the store. It was very clean and well organized. We even had someone ask us if we needed any help finding anything. Love that is in a great shopping center with lots of choices. The checkers were very quick and efficient. read more

Tried to use their online store, returns supposed to be easy in store...hah! 12+ in line, just 2 slow sad folks at the register. I will never return. read more

A friendly staff always makes the difference for me. I was going to give this place four stars, until I remembered the many pleasant encounters I've had with the staff at the Rack. The people here are always nice and helpful, from my experience. The clothes tend to be well-presented and properly categorized on the racks. The selection is good (and relevant). The layout is easy to navigate. I like this place. read more

I've been to several Nordstrom Racks and I really like this location because they have a children's section! (The one in LA which is closest to me does not). I'll def be going back and i love how it's in a huge plaza so I can get some other shopping done as well! read more

Soo as a newby bargain shopper and designer fanatic, I really enjoyed shopping at this nordstrom rack. However it still needed more items in their racks. Nevertheless good store. Cons: not enough true religions but a ton of Joes and Paige jeans. Purse section limited. Lingerie section also limited. Pros: a lot of designer labels such as free people, Ella moss, tart, seven jeans, juicy couture, and nordstrom label brands. I bought a juicy velour jacket for 12 bucks and free people shirt on labor day weekend for 19 bucks. I spent 137 dollars on 8 Shirts from prices originally ranging from 70 to 120 dollars. Crazy! Free people and Ella moss not cheap. Overall, I am happy! read more

The clothes are from Nordstrom's, but the employees look like that are from Ross. Cheep T-shirts, not here to serve, and the store is sad. They still charge high prices for an average experience. That was so disappointing! read more

Ok so I love this store but I went into the kids shoes and I had anxiety just looking at the big mess. Shoes just everywhere unorganized. Made me just want leave read more

First experience with this location and not usually a Nordstrom rack shopper. Salesperson Angie was so helpful on the phone last night when I called to see if she had a certain pair of shoes in my size and she was professional and went above and beyond to be sure the shoes were there when I go back today to buy them! Kudos to Angie...give this woman a raise. read more

Location still has all of the important things such as good customer service, big parking lot , just super busy. Loved the express line. Waited exactly 1 min to check out. Express line for customers with CC. read more

Cheap prices with mediocre staff. Every single staff member I interacted with was so rude and disrespectful, passing me to restock without a single "excuse me". Talking amongst themselves, not helping customers. One lady at the checkout was so unprofessional while my mom was trying to return an item. Wouldn't take a moment to listen to my mom and didn't try to apologize or make the experience more pleasant. Talked to a manager and she could have cared less. Wish I got their names to report them. read more

If your on a budget, skip Nordstrom and just go to the rack! Sure some items are previous seasons, or closeouts or possible returns, but I have gotten some amazing deals from this store! Clerks are nice and not pushy. The changing rooms can get a little busy and could be a bit cleaner. It's so close to me..of course I would come back! read more

Love this place and everything in it!! They always have the best shoes and a large variety of sizes!

I love this Nordstrom rack. They have a wonderful selection of clothes and shoes. I am a shoe size 7 and find plenty of shoes in my size on sale. They have a fab designer clothes and shoe selection. I love coming here! read more

Great place to shop. You get honest opinions in the dressing room from the sales ladies.

I love Nordstrom Rack, it's one of my favorite places to go shopping. It can be challenging to find that perfect item you can't live without. But oh man once you find it you're definitely are going to come back. You have to come here regularly, I usually come once a week maybe every two weeks, this way I don't miss out on new merchandise. FYI: I don't buy every time I'm here, I just make sure I don't miss out on anything. Store is mostly clean with an exception to holidays. Customer service is always friendly and helpful. read more

The manager has a non flexible criteria and unfortunately I had to go to another Nordstrom rack store to change the size of my new item, with any problems at all. It is just about good SERVICE. Just saying. read more