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    Nordstrom Rack

    3.6 (114 reviews)
    Closed 10:00 am - 9:00 pm
    Updated a few days ago

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    Designer glasses
    Shacoya H.

    I have been shopping at this location for years. However, today, I was stereotyped, harassed and belittled by the staff to the point I would never return again. After treating my daughters and 4 friends to the new Barbie movie, I decided to check out what Nordstroms had in stock before heading to dinner. Upon walking into the store, I was not greeted. However, the security guard did deliver a stern stare towards us and alerted other employees we arrived. I walked about 15 steps into the store directly to the locked display of sunglasses. After waiting for help and being ignored, I approached an associate behind the checkout counter requesting assistance. I returned to the sunglass case and waited patiently. While waiting, a woman joined us at the sunglass display case. I assumed she was coming to assist us because she had a wristlet with case keys. The security guard immediately asked her if she needed assistance, and she replied with. No, I'm just looking. I was baffled. Finally, a young man shows up with the same wristlet of keys. I greeted him with hello and asked to see 2 pairs of sunglasses. He immediately demands us to step back away from the display case. Shocked and appalled, I responded with "I'm not even in the way." He tells me that due to store policy, he can't open the case unless we all back up. I've never heard of that. However, we all back away from the case. He reluctantly asked me which glasses I wanted to see. I pointed out the same 2 glasses I mentioned prior. He denied my request and told me I could only see one pair of glasses at a time, also due to store policy. At this point, I was highly annoyed considering I only asked to see 2 pairs. He could have easily taken the 2 pairs ,held one in his hand, and swapped them out. I told him that I definitely wanted the 1st pair. He quickly closed the case and walked the 1 pair of glasses to the checkout counter...as if I was done shopping. My daughter looked at my face because she knew I wanted to replace my favorite Gucci glasses that were damaged with a new identical pair that I'd been looking for and couldn't find. Just so happened to be there today. Instead of having the option to purchase a second pair, I saw the employees back walking away. At that moment, I realized the woman who had joined us at the counter was also an employee. She had a set of keys around her wrist, holding a few go backs. She only approached the sunglass case to supervise us. She went to convers with the security guard as we stood in line. I was extremely offended, However, the designer sunglasses I found were too good of a deal to walk away from. The last employee I encountered was the last straw. I had to ask for the original designer sunglass case that usually comes with the glasses. After I paid for my purchase. She lays the receipt under my new sunglasses and walks away waving "Next Customer" with her little blue flag. DOESN'T EVEN GIVE ME A BAG!!!

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    2 months ago

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    2 months ago

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    1 year ago

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    1 year ago

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    7 months ago

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    9 months ago

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    6 months ago

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    3 years ago

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    Thanks for stopping by and sharing your review! -Tasha

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    8 months ago

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    3 years ago

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    2 years ago

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    3 years ago

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    5 years ago

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    3 years ago

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    3 years ago

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    2 years ago

    The cashiers are so nice there and they are friendly.good customer service and everything was great!

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    7 years ago

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    3 years ago

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    4 years ago

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    2 years ago

    Great customer service cashiers are very helpful and knowledgeable store is clean know where everything is located prices are good

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    4 years ago

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    3 years ago

    This store in a Moreno Valley has literally nothing. It's not like other Nordstrom's at all.

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    9 years ago

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    5 years ago

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    4 years ago

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    8 years ago

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    11 years ago

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    7 years ago

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    2 years ago

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    4 years ago

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    3 years ago

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    6 years ago

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    10 years ago

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    11 years ago

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    7 years ago

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    Page 1 of 3

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    She exemplified how employees should always be, Friendly and Helpful.

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    Kelly's Boutique

    Kelly's Boutique

    3.5(14 reviews)
    2.1 mi
    $$$

    Attached to the Mission Inn and accessible from both the central/pool courtyard…read more of the hotel and the Riverside Pedestrian Mall, this simple boutique offers a few momentous of the historic Mission Inn. Magnets, T-Shirts, ball caps, the super cozy robes we enjoyed in our room as well as cute little gifts for kids. The boutique isn't as crammed full of "stuff" as I remember from previous times I've visited. This would be the closest thing to a hotel "sundry shop". Nice and clean, helpful staff and the magnet I purchased was charged to our room and then placed in a cute bag. They do have a small snack section and cold beverages, but just for convenience. I'll continue to pop in when I'm visiting the Mission Inn. Cheers! "CC"

    I love intimate things; quaint restaurants, quiet spaces, and small boutiques…read more Kelly's Boutique fits this intimate description. Kelly is the name of the co-owner and wife of the Mission Inn and Spa. The shop is attached to the timeless and historic property. However, the merchandise is modern and fashionable. I am always pleased to discover a new line that I have never seen before that fits my style. It's a good sign when a boutique carries brands you already enjoy. I am pretty sure Kelly has fine taste! Subtle Luxury and Pool to Party peaked my interest with fun caftans, totes and pool accessories. Resort wear all the way! I also picked out the his and her pillowcases! Oh how intimate! I look forward to seeing what's new on our next trip to the Mission Inn and Spa and Kelly's Boutique. Discoveries to be made by you too...one size fits most! #KellysBoutique #SubtleLuxury #OneSizeFitsMost

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    Kelly's Boutique
    Kelly's Boutique
    Kelly's Boutique - Welcome to Kelly's Boutique!

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    Welcome to Kelly's Boutique!

    Nordstrom Rack - deptstores - Updated May 2026

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