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    North Portland Tool Library

    4.0 (5 reviews)
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    12 years ago

    Helpful 7
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    Love this 6
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    7 years ago

    Helpful 0
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    16 years ago

    Helpful 3
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    8 years ago

    Helpful 3
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    15 years ago

    An awesome free resource. My only issue is the hours, because I'm a night owl, but I can't genuinely complain because, you know, it's FREE!

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    Lowe's Home Improvement

    Lowe's Home Improvement

    2.1
    (204 reviews)
    $$

    I was clocked by a semi truck on the way back to OSU from Tacoma Washington on the freeway. I came…read moreto lowes right after everything was exchanged to find something to fix the window. This one employee was super nice. I wish I had gotten his name. He got me some band aids and covered my window for me. So whoever this kind person was, thank you. I was able to get back to college all right thanks to your help.

    Ordered a dishwasher from Lowe's specifically because it showed available for pickup on a date that…read morefit my schedule. I planned my week around that timing. The day before pickup, the order still showed on track. On the scheduled pickup day, it suddenly changed to a week out. Strangely, I was offered delivery as soon as the next day for an additional fee. I contacted customer service through chat hoping to understand what happened. The representative was slow to respond, couldn't clearly explain why the pickup date changed, and after a lengthy conversation claimed the order had been updated and would be available for pickup that day. When I asked a follow-up question, the chat was abruptly closed. I then called the store. The first employee I spoke with was not particularly friendly or helpful. Before I could fully explain why I was calling, I was interrupted and spoken over, then placed on hold without any explanation. A second employee eventually took the call and confirmed the item was not actually in the store and that I would need to wait. When I began explaining my frustration with the experience and why the changing pickup date had impacted my plans, there was still no effort to explain what had happened or acknowledge the inconvenience. After I mentioned that I would rather cancel the order, it was canceled immediately without any attempt to address the issue or offer an alternative solution. What bothered me most wasn't the delay itself--things happen. It was the complete lack of communication, explanation, or concern from the three different people I spoke with. No one could tell me why the date changed, no one seemed interested in helping, and no one appeared to care that I had chosen Lowe's based on the promised pickup timeline. If the store manager or owner reads these reviews, my recommendation would be to focus less on the cancellation itself and more on how customers are treated when something goes wrong. Inventory and logistics issues happen. A little communication, empathy, and professionalism would have made this a completely different experience. Disappointing.

    Pacific Hose and Fittings

    Pacific Hose and Fittings

    5.0
    (1 review)

    Been resorting to Amazon to buy pretty much everything (*tsk* *tsk* i know...)…read more.. In my latest project to install an OnBoarAir system in my rig, I was splitting hairs trying to figure out what components i'd need and that'd work well together and whatnot... After hours and days wasted looking online, i finally had an idea of what i'd need but couldnt find what i needed with good reviews. Decided to try and find a hose and fittings place locally, Pacific Hose and Fittings name matched what i was looking for... At first i was weary from the lack of online presence (other than just a website with limited information), but figured I'd give them a shot anyways. Boy am I glad i did. They made the migraine i had given myself from trying to piece everything together online seem like a leisurely stroll in the park... I was greeted as soon as I walked in the door by Tim, explained what i was trying to accomplish, and within 2 minutes he knew exactly what i needed and gave me 3 different options i could go with, all built on my requirements. I'd been always a buy Local and from a place where i can see/touch what i'm going to buy. But oh the convenience of online shopping without having to move your behind from a chair has well, "spoiled" me in a way... Pacific Hose and Fittings has restored the Buy Local way of thinking on me. Quality fittings, quality components, and the best part awesome customer service!!! Will definitely recommend, and come back for other projects!

    North Portland Tool Library - buildingsupplies - Updated July 2026

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