I had high hopes for the little German shop in the ghetto . But I should have listened to the…read morereviews . Before I brought my car here . Don't waste your time or money here . Very condescending and arrogant shop manager . Just don't do it .

Service has gone downhill. After several bad experiences, Ive decided to take my business to a more…read morequalified shop. This place is nothing more than a glorified parts swapper. Take your car to a real mechanic. You've been warned.

I had taken my 2019 Ford Escape to Pearson Ford because I thought the starter had gone out when it…read morewouldn't start despite having a new battery and gas in my car. They tried to tell me I needed a whole new engine for around $12k. I had it towed to Sharp's Automotive for a second opinion. While part of what the dealership said was true, Sharp's was able to actually fix my engine without replacing it. There was a part that had to go to a separate machine shop for work to be done on it. The machine shop was backlogged and didn't get to my part for a week and a half, but I don't blame Sharp's since that was beyond their control. Apparently, my engine timing belt needed to be replaced along with a few other things; they also did an oil change. The timing tool they had was missing a part due to a former employee not putting it back where it belongs and they couldn't find it. So they ordered the missing part and had to wait a day to receive it. My engine timing parts were complicated for putting back together, so it took longer than he thought it would. He promised me I would get my car back on a certain day even if he had to work late. I did get my car back on the day he promised. All in all, I spent less than $5k for the work and I'm happy to have my car back in my garage. Steven was the mechanic who worked on my car; he communicated well about the progress and I think he did an excellent job. I would definitely recommend this shop to anyone!

I always take my rides to Sharps for repair. I have an older ride, and they always take care of it…read more Very reasonable pricing with great customer service!

I really trust them with my truck. They are hard working dedicated people that will go above and…read morebeyond to fix your vehicle. I had computer problems with my truck and the owner was stumped on what the problem was and drove the truck to different Chevy certified dealerships that would've charged me a fortune to figure out what they know about this specific problem and he came back with the results and fixed it for a great price! That's what I call dedication! They all treated me like family so in return I recommend this place to everyone that looks for a trustworthy mechanic! I walked to his shop one day because I was changing my oil by myself. Well I couldn't get the oil filter off and I asked him for a tool to borrow (mind you it was 30 minutes before closing time) he offered me a ride back to my truck and even got up under my truck and worked his magic he is a life saver as I was basically stranded in a parking lot! I wish the best to this company they'll always have me as a reoccurring customer!

I was in a huge dilemma a few weeks ago after AutoZone told me my alternator and starter needed…read morereplaced. I was struggling to find a local car shop, but a close family friend recommended Martin Automotive. I explained my situation to them and they got me in as soon as they could. The service provided to me was amazing. They called me before doing any work on my car, and made me feel at ease once they found the root of the problem with my car. I admire their sincerity, honesty, and helpfulness! So thankful my car was in good hands. I will be going back for future work to be done to my car! The problem ended up being a dead car battery, ha!

i really appreciate this repair shops honesty! they are not in business to rip the customer off,…read morethey are providing good and honest service!

I brought my vehicle to Discount Auto Repair for an inspection and estimate. Hours later, I…read morereceived a message stating they had ordered parts and would receive them in 3-4 days. I called to inquire and was informed that a part on the engine "fell apart", making the vehicle no longer drivable. The repair cost $750. Nine days later, I picked up the vehicle to find the check engine light on, loud screeching noises, and unexpected shutdowns. They claimed their equipment was incompatible with my vehicle and couldn't diagnose the issue. I had to take the vehicle to the dealership for diagnostic and service. I don't recommend Discount Auto Repair and will never return.

I'm sad to say that I have to heavily downgrade my review of Tyler. My fiancée's car had a clutch…read moreissue recently during the winter storm. We called Tyler and asked if they could help with a manual transmission car because we'd have to have it towed there. They said yes. Then after we had it towed, they said they didn't know how to work on it. We tried to drive it across the street to Glendale Automotive, but Tyler had killed the battery. So I had to push it back the 10 yards to get it into a parking spot at Tyler and wait for another tow truck. No one from Tyler came out to ask if we were ok or offer help as I pushed. We did get it over to Glendale Automotive with a tow, and Glendale fixed it right up, no problem. If Tyler had just been honest, we could have towed it to Glendale from the jump and saved ourselves a lot of time, money, and literal physical pain from pushing the car.

This was my second visit to Tyler Automotive. I went to subpar mechanics recently that I just…read moredidn't trust and my car still didn't feel right. Had my front and rear shocks and struts replaced with a wheel alignment. I had to have my car towed to Tyler's Friday afternoon knowing they're closed on the weekends. I called to let them know my car would be there at whatever time on Friday and whenever they manage to get to it was fine. Becky answered the phone and after I told her what was going on with my car, she let me know I would have to pay for the suspension check since I had the initial repairs done elsewhere - totally reasonable and 100% transparent. I got a text at 2:11pm today to review what they found and they called a few minutes later to go over it and get permission to do what was needed. It was only $70 for the suspension inspection plus a free quality control inspection. They also fixed one of the tire valves for me and filled the front two that were shockingly low. I literally just had all 4 filled elsewhere. The most expensive was the alignment which was $135. A little higher than what I'm used to but honestly, you get what you pay for. They called 2 hours later to let me know my car was ready. It always sucks to have to bring your car in when something is wrong but at least the people working at Tyler Automotive don't make you feel worse about it and know what they're doing

This establishment had my car for 8 hours and did not even take a LOOK at my car. I called the day…read moreprior and was told to bring my car in the following morning. I arrive for drop off in the morning,"red flag" number 1, the guy at the desk did not even have my car listed. STILL, stated okay no problem we got it. Arrived 8 hours later with my car in the same position I left it. The response I got when I walked in--"we didn't get to it, sorry"--I stared at him waiting for him to suggest a possible solution--he responds with another "sorry" . No customer service--how do you have someone car for 8hrs and then no suggest a solution?? Then having 5 stars must be outdated.

Needed to find a new place for car repairs and my neighbor had good things to say about A-1. I…read morechecked reviews and they all said reasonable prices and good service which is exactly what I got! I've been twice for different things and it was awesome. I had been going to Car X but lately the repairs didn't hold up. Highly recommend going here they tell you what's wrong, give you a quote and get it done when they say they will.

I recently had a disappointing experience that, to their credit, the general manager addressed…read morepromptly and professionally. The issue involved a repeatedly sounding seatbelt alarm that would not disable or "freeze," which made me frustrated and concerned about the vehicle's safety features. What happened and how it was handled: The general manager reached out and took my concerns seriously, moving the process forward and arranging a re-examination of the vehicle. Technicians could not pinpoint a exact root cause during the recheck. Their prevailing theory was that something might have been spilled in the backseat--potentially by one of my children--causing the malfunction. They confirmed they could not permanently turn off the seatbelt alarm, so we opted to use the seatbelt extender as a solution. What I appreciated I'm grateful that Tom Wood Toyota reached out for a second chance and worked with me to address the issue. Their willingness to re-test and re-evaluate shows a commitment to customer service and safety. What I would have valued more: Earlier transparency about the possibility that a spill could affect the seatbelt system. If this had been mentioned during the initial service call, it could have saved us time, grief, and their money. Clearer guidance upfront on potential causes and realistic timelines for resolution, so expectations are aligned from the start. Overall: I'm glad we found a workable path forward with the seatbelt extender, and I appreciate the GM's engagement. A bit more proactive communication at the outset would have prevented most of the back-and-forth, but I feel confident that Tom Wood Toyota is capable of handling customer concerns with care when given the opportunity.

I am extremely disappointed with my recent experience at Tom Wood Toyota in Whitestown, Indiana…read more On September 14, 2026, I brought my 2024 Toyota Crown Limited in for its 25,000-mile maintenance service. During the visit, my service advisor informed me that my tires needed to be replaced, even though the vehicle had only about 24,000 miles on it and the tires are covered by a 50,000-mile manufacturer warranty. When I questioned this recommendation, I was told that the dealership does not work with manufacturer tire warranties and that, based on the advisor's experience, tire warranties are rarely honored because tire wear depends on how a vehicle is driven. This explanation did not seem reasonable, so I contacted Michelin directly and opened a warranty case myself. Over the following week, I called the dealership on three separate occasions and left messages requesting assistance. None of my calls were returned. I also texted my service advisor, who told me he would contact Michelin on my behalf, but no action appeared to be taken. After receiving no meaningful assistance, I returned to the dealership in person on September 21. I explained that if they could not help me, I would take my vehicle elsewhere. Only then did the advisor contact Michelin while I was present. When I spoke directly with Michelin's warranty representative, I was told that my tires were completely fine, safe to drive, and had approximately 20,000 miles of usable life remaining. In other words, the recommendation to replace the tires was unnecessary. What frustrates me most is not only the inaccurate advice but also the lack of communication and customer service. I had to spend my own time researching the issue, opening a warranty case, making multiple phone calls, and returning to the dealership in person before anyone took action. Customers should be able to trust the recommendations they receive from a dealership service department. Unfortunately, this experience left me questioning both the accuracy of the advice I was given and the level of customer support provided. I expected much better from Tom Wood Toyota.

Bob's garage, are they for real? The answer is yes, they are by far one of the best all around…read moreautomotive service centers in Indiana and all of the surrounding areas. I highly recommend them, and I don't say that very often at all. But they are honest and let you know exactly what is wrong with your vehicle and will give you an estimate of how much it will cost to fix and how long it will take. And be right on point. If you are looking for a service center for your vehicle left look no further.

Have frequently taken our cars to Bob's. They have been great at estimating cost,and time as well…read moreas telling what is needed versus what can wait for awhile, (great for people on tight budgets.) The facilities are excellent and the customer can see their car being worked on regardless of where it is in the shop. One of the few auto repair locations I have used in which I have felt demonstrated integrity and honesty. Only complaint I have is with the changes to Indiana-31, it is a bit challenging to get to their location.