charged double what other shops charge in an emergency - prototypical scammer mechanic.

An honest auto repair shop. Fast, friendly, and very competent. Brought my daughters car here for a minor problem, and will be returning for all future applicable work. The owner, and Robert took great care of us, I highly recommend Nova. read more

If you're looking for a fast and efficient care this is definitely the spot to go. I had some nails in my tire and they got them out and patched it up perfectly within 25 minutes. Exceptional service and quality of care. This is definitely going to be my new go to auto body center. read more

Fast and affordable. The owner presents a gruff veneer at first, but is incredibly knowledgeable. I took my car in to have a wheel post repaired. He took a look at all 4 wheels at no extra charge and showed me how my brake pads were almost completely gone. The price he quoted me for replacing the front rotors, pads, and all 4 shoes was practically a steal and my car is doing great. read more

Wow, I called at 1:20 to see when I might be able to bring my car in to get looked at, I was there by 1:40, and out again by 2:45. Yes, the problem was a quick fix, but I'm so impressed with the fast service. read more

I brought in my BMW for estimate on cosmetic body damage and I met with Armen. Very polite and informative guy. He gave me couple options to choose from with different prices. Very honest person returned the car to me within couple of hours better than before. I finally found the guy I was looking for, for a long time. P.S. during this Pandemic, he follows all the Protocols and ensures the safety of his clients. read more

Nova Auto Center - BMW 328i after repairs - Auto Repair Near Me - Los Angeles, California

Just came to check flat tire. there was no hole. Raymond lift the car and filled up the air. Didn't want to take money for his time. Very honest and helped me a lot. Highly recommended! read more

I've come to Armen several times now and he's always taken excellent care of us. Aside from being honest and fair, which I think is the most important thing when looking for a mechanic, he does really great work. He's taken care of both body work and mechanical work and handled it very efficiently and quickly. His prices are very reasonable and I highly recommend his services. All around great business with a good man operating it. read more

Went in for a used car inspection Pro: Mechanic was friendly and probably good for simple stuff like oil change and replacing easy parts. Con 1: Did not use a damn car scanner, this is super basic and fundamental in diagnosis Con 2: He knows there is a bad axle and a bad motor mount and kept telling the seller it's only a small problem it doesn't have to be replaced for another 6 months. If they are broken they need to be replaced eventually. The seller then told me "see mechanic said it's not broken" Con 3: he inspected for less than 20 min! Worse $100 spent. Con 4: He did not catch the broken coolant cap, low coolant, and black engine oil. read more

Since the change in management last year, this has been my go-to auto shop. Armen M. is one of the few managers around who doesn't play games with prices and who's straightforward about what it will take to make a repair. From minor body work to significant repairs, they've done right by me and have earned my trust. Honest, reasonable, fast. Nova delivers what they promise. read more

I am so thankful to Armen who helped me today to fix a problem with my car. The moment I drove to the shop, he jumped to the problem and fixed it quickly, efficeintly and professionally and gave me some good advice about some other issues. His chagres were reasonable but the fact he helped me right away and did not waste my time was priceless. Thank you Amen and I will keep you in mind for referrals. read more

Having twice taken my car to Nova since it opened some months ago, I dare say that a better auto repair and body shop is nowhere to be found in this--or perhaps in any other--city. A bold statement, this, but one licensed by Nova's unique combination of exemplary service, competitive prices, short return times, and honest diagnostics. Naturally, some of these distinctions belong to other auto repair shops too, but it's only Nova that unites them all, making it the singular operation that it is. The dynamo behind Nova is its owner Armen, a perfect mensch and an expert mechanic. On both occasions I patronized Nova, Armen explained the needed repairs in minute detail, with patience and clarity. Far from being pushy, he, with his easygoing manner, set me at complete ease. I can't say I relish going to the mechanic, but since I started going to Nova after it opened last year, the experience is now about as painless as can be reconciled with the need to keep one's car in good repair. read more

It's not easy to come across an honest mechanic, but Arman gets the job done quickly and efficiently at a fair price. You can't beat that. It's nice to support businesses that actually care. This was my first time coming here after a friend recommended Nova Auto Center, and I'll definitely be back. Thank you for the oil change, Arman! read more

After being involved in a hit and run and finding out that my deductible was too high for my car insurance to cover the damages, I visited several auto body shops for quotes on my Hyundai Sonata sport for a bumper paint repair. Pico Auto Center quoted me with the best price. Even after finding out that my car paint was a triple coat paint job which required more work, Armen called me to assure that the price will stay the same, but that it will take a bit more time. And in the end, the car was ready in only a day!! I loved that he was so open with his communication and he over delivered with a free car wash! My car looks brand spanking new and I'm so happy with the final result. If you're looking for fantastic quality, friendly service and competitive pricing, I highly recommend Pico Auto Center with Armen!! read more

Nova Auto Center - Thank you Armen! My car looks brand new!! - Auto Repair Near Me - Los Angeles, California

These guys did the best they could with my daughter's transmission in her Rav4. They took it back a couple times to make it right and it's currently still running. The downside was some of the communication. The car received a parking ticket while in their care and we have asked them multiple times by phone and text to pay it. Arman promised to pay it, then said there was an accounting issue, then has refused to pay the $200 ticket. read more

This is not your average LA business - which is a breath of fresh air! I brought my 2012 Audi in for an emergency muffler work (it fell off while driving). Right away, the owner was direct and to the point, he looked at the car & calls me with the diagnosis which was done at no charge. He gave me several options, honest about each one, and directs me to the more affordable option so you know he is not greedy but takes pride in his work and operates with integrity. It's so hard in this time where people are genuine, honest, and most of all GREAT at what they do. This business deserves yours and I will gladly go back if I need my car worked on. read more

I Found Him! My mechanic that is. The moment I spoke to Armin I knew my search was over. He gave me the best price and fast service. He gets to know you. Can't trust your mechanic? You can this guy. Thanks Armin! read more

I highly recommend Armen and Raymond. They are very kind and honest. I have been coming here for more than 20 years and their prices are very fair. This is an excellent business with good and guaranteed service. Thank you so much for your fairness! read more

WARNING: DO NOT COME HERE! If I could give this place 0 stars I would. Gosh where to begin.. I have emails, text messages, time stamped pictures, to back all this up. I swear there are so many other ridiculous details that this doesn't even close to cover it all. Sorry so long, I'm also half-venting from months of stress.. I brought my car t this business for repair work after being rear-ended (not at fault). During this time, the owner (Armen Shakhbayan) had me deal with his son Armen Jr. They agreed to complete all the work on the estimate from the accident and my car was in their shop from 5/18/16 through 06/08/2016 (21 DAYS). Communication/organization: Beyond poorly organized. I had to call regularly to check in and was only called day of to tell me to get my car, with 0 heads up 21 days later. The insurance company informed me that the shop (without my knowledge) had requested a supplemental from the insurance for body damage- and their unprofessional nature caused much of the 21 day delay. I had no way from looking at exterior upon pickup to tell if this body damage they got an additional $1600 for- was actually fixed (more on this later). They took so much time and money- the girl's insurance paid for only like half of rental, costing me $500 out of pocket (another thing to deal with) Upon picking up my car: * They had left my car parked on the street during, incurring 3 parking tickets, of which I had to pay for. * They did not complete the following work from accident/on estimate as agreed and were paid to do: - Scuffed black piece on bottom (which was supposed to be replaced entirely) - Obvious Trunk Dent * They did poor quality work or incorrectly: - Dripping paint - Un-buffed paint (obviously attracting dust only to that part of car) - Misalignment of bumper sticking out on sides from rest of car * They even caused more issues with car than before dropping it off: - Marks on car from prying off bumper - small light crack near marks (though they said not them) - MY TRUNK WOULD NO LONGER CLOSE!! More Communication/Org Issues: In dealing with Armen Jr to try and resolve he was RUDE, DEMEANING, CONDESCENDING AND DISRESPECTFUL. Though he did agree that it needed to be brought back again to fix admitting IT WAS THEIR FAULT- He lectured ME (an MBA and the customer who clearly they did a disservice to) on how I should do business (that I should not have shown them the estimate and negotiated a price- sorry I was honest?)... THEY REFUSED TO PAY FOR MY RENTAL/UBERS during this time my car was going to be at the shop again. I wanted to go to another shop but the insurance said I had to deal with this shop and have them complete the work they agreed upon doing since shop was already paid out in full I could no longer take on the stress and frustration in I asked to deal with Armen Sr. (I was later informed by Armen Sr. that Armen Jr was no longer working there). I felt I deserved compensation (or a rental at lea but after that hell- I just asked that ONLY THAT THE WORK BE DONE CORRECTLY AS LISTED ON ESTIMATE WHICH PAID FOR as they had agreed to- and to fix any ADDITIONAL DAMAGES THEIR SHOP CAUSED- and be done w them. In order to move things along, I took on the cost of paying for Uber rides (again, I'm too nice, I know) during time of re-work (though the many hours lost and stress caused by this shop due to their incompetence and behavior- far outweighed the cost of being without a car) Again there was so much repeat work of re-sending information they had, many many times- I finally dropped off my car again for the work to be done correctly once I could find a time convenient for THEM (..and to think, they lectured me on how to do business) -Again check-in a lot, letting them know how it effects my sched w no car (appt cxl fees etc.) Mon morning still wasn't sure if mon or tues- so i let him know Mon 3pm I cancelled tues appts "its fine, no rush- just want quality". HeCalled 4:45 Mon 15 min notice before closing to get my car with the option on leaving it on the street and my keys outside somewhere for me to find. Upon picking up my car, my car was in the following condition: * New damages: - There was speckled paint all along inside where the trunk closes (he tried to wipe off but failed) - There was now gap between my trunk and rest of car, exposing the body damage (which not surprisingly) was never fixed that they got paid for - Light is popping out of place (On the side with the marks before where bumper was sticking out from being misaligned) * They did not complete the following work from accident/on estimate as agreed and were paid to do: - The body damage (mentioned above) - Dripping paint still.. * Old damages they caused not fixed - Marks on car from prying off bumper When pointing these out- He kept telling me how grateful i should be for all the work they did on my car. I had it- and just left with my damaged car. read more

A friend recommended NOVA and Armand to me after I went to the BMW dealer as my brake warning light went on. BMW wanted a fortune. My friend said to go see Armand. He fit me in, stayed late on a Saturday and got the job down for about 1/3 of what the dealer wanted. read more

Do not go here. They gave my car back with a huge chunk of the bumper missing, and refused to accept responsibility for it. I brought my Cadillac in because the oil was leaking, and they told me it would take 2 days to fix. Ended up being 12 days, and a piece of the front bumper was gone with black paint on the point of impact meaning they likely slammed it into another car. We got in a huge fight over who did it. The owner kept saying it required speed to cause the bumper to break off, so it couldn't of happened in their parking lot. So, they said it was my fault and I just hadn't noticed the damage until now. But if it didn't happen in a parking lot, and had to happen on a road, I think I would have noticed if I slammed my front bumper into another car. I'm even more furious now that I'm reading the other reviews on Yelp, because one person is saying that a worker of Pico Auto Center (there's two Pico Auto Centers on Yelp) took one of the cars out for a JOY RIDE and crashed into her. Which means, they likely did the same with my car - would explain where the speed came from. They fixed my car (I hope: the oil could still be leaking and I don't know yet), but ended up doing more damage to it in the process. The whole business is shady - they kept my car for almost 2 weeks (plenty of time to take it out for a joy ride), and the owner was not cooperative when I wanted him to compensate for the broken bumper. If I could leave negative stars I would, because my car now requires more repair after having just left this repair shop. NOTE: If you've been in an accident recently, and happen to know the driver works at Pico Auto Center, please contact me. read more

Nova Auto Center - How my car was returned to me. - Auto Repair Near Me - Los Angeles, California

This is one of the best auto places I've been to. I've had several accidents and this was the only place I felt wasnt trying to mess with me and charge over what I was quoted. They take insurance and are very fast to return my car. I recommend this place to everyone who I know needs collision or repairs. Great work too. Very impressed. read more

That's the worst place to repair you car the Mecanic are rude just one of them The charge you extra for Reapir .hell never going back again read more

This place is really great for all auto repairs it has been my go to place for the last few years everything from auto repair or body work after an accident to the most simple car service i own a new Toyota Prius and after i had an accident last year they fixed my car for a better price than the dealer with original parts which is important specially if you own the car. I'm back today for a service on the vehicle and they are great as usual definitely recommend this place read more

Nova Auto Center - Thanks Armin - Auto Repair Near Me - Los Angeles, California

I went to this place because it was close to my home and convenient. My brakes were squeaking and my tires needed rotating. I came in here not knowing how much it was all going to cost me and I was worried. Let's just say I paid WAY LESS than I was expecting. The guy was extremely nice and I have to tell you... They have a repeat customer. read more

This place is wonderful! Armen has fixed two of ours car so quickly and perfectly! We really appreciate his wonderful customer service, fair prices and great work. Very trustworthy. I would highly recommend going to Nova Auto Center! read more

Last week without warning, the locking mechanism on my trunk failed. I called the dealer and the soonest appointment was 2 weeks out. My neighbor told me about Nova so I took my car in. Armen right away was able to order the part and got it fixed for me once the part came in a couple days later. Driving around with a broken trunk lock is no fun during the holidays, so I appreciate Armen for the really quick turnaround, and for being affordable! I'm sure the dealer would have charged my triple what I paid. THANK YOU!!! read more

Pico auto center is my go to mechanic for 10 years . He is trust worthey his prices are us beatable and the service i get every time is 10/10!!!! Anything you need from brakes to oil change to rebuild an engine armin got you ! read more

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I called in to see if I could drop by for an estimate on body repairs and the guy that answered didn't even mention the name of the company. I thought I was calling some one's personal number. I get there and 3 guys are having an argument about money being owed or paid, (couldn't figure it out). One guy said "give me one minute," and then proceeded to argue in front of me for a solid 5 minutes before I just left. Really unprofessional... read more

It can be hard to find an honest and efficient mechanic in LA. I had a fantastic experience at Nova with Armen. Explained the options vs. some places just try to sell you the most expensive option when that may not be necessary. Had my car in and out quickly as well! read more

Nova Auto Center has been one of the best shops I have been to. I had the most amazing experience when I took my car in for major repairs after an accident. They have a professional team of workers who handled my vehicle with utmost care. They fixed my car in a timely manner, had exceptional customer service, and I can't tell how much I am pleased with the labor put into my vehicle. It looks brand new again! Thank you Nova Auto Center! I will be returning if ever needed. You have gained a new loyal customer! Thanks! read more

I have a very expensive Mercedes a 2010 550 sl and a Nissan 350z . Armond the owner was able to work on both for the last 5 years . In all that time he has saved me countless money on both cars . He was even kind enough to to fix my transmission for a fraction of what anyone asked . The work has always been ontine and well done . Thanks again .You would be lucky to have him as your mechanic . He is 100 pct honest . read more

Nova Auto Center - Auto Repair Near Me - Los Angeles, California

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It started as a quick sideview mirror repair. I was new in town and went to a mechanic located at Pico Auto Center at 8635 W. Pico, LA. I needed a quick fix and he put the mirror back on immediately while charging me nothing. Cut to a few weeks ago when my motor was ruined by a rock in the road that I could not avoid due to a cliff to my near right side and oncoming traffic approaching me on the other side while driving to Malibu on Mulholland Road. The rock created a hole in my oil pan deleting the car of all of the oil, thus ruining the engine. I went back to Armand at Pico Auto Center and he easily worked with my insurance company and i. Consequently, I received a brand new rebuilt engine from the factory thanks to Armand at a fair price and my car is fully repaired. The guys at Pico Auto Center are easy to work with while being FAIR and HONEST. If you need a deal during the stressful time of a car repair (body or mechanical), see the gentlemen at Pico Auto Center at 8635 W. Pico in LA. Your car will not only be fixed, but your worries will be fixed as well. Thanks Armand!!! read more

I brought my Subaru Impreza into Nova for a bumper and rear light replacement and they went above and beyond to repair the car in a timely manner. Their initial price quote were very competitive and they stayed true to it. Their communication was consistent throughout the repair and they were very reliable when it came to answering my questions. Because I'm a school teacher who starts work early in the morning, Arman, the owner's son, met me at the shop before they opened so that I could pick up my car when it was finished. The work they did was very impressive and my car looked better than it did before! They even checked my engine fluids and topped off my wiper fluid, bonus points! I highly recommend them for auto body work! read more

very nice and fair guy, i've tried 2 other places to fix my car and their pricing were outrageous. Nova fixed my car nicely, quick, with a very reasonable pricing read more

I normally do my own maintenance work on my vintage Benz e300 but you can only do so much work before something makes it so you have to go to a pro -- the hood on my car had mysteriously become nonoperational and out of frustration, I decided to come into Nova to see if they could get it open, since they are nearby. Armen took a look and knew what had to be done and, in a couple of days, he fixed my hood. I also asked him to treat/repair rust on my hood and to do a paint job at an incredibly reasonable price. All was excellent: the rust repair/paint job was beautiful and the hood looked brand new, and would open and close with no problems when I picked it up...fast forward to 9 months later and time to do routine maintenance again -- My hood wouldn't open!! I immediately brought it back to Armen, who was the last person to open it and explained that he had to fix it. As nice as anyone could ever be, he agreed to fix it and this time even replaced a rusted spring and a few nuts/bolts that would eventually cause trouble down the line, for the most minimal cost (literally, two cups of coffee worth)! This is unheard of in the auto repair business (in my experience) and has won my trust with Nova and Armen and I will most definitely bring my vintage back here for repairs again. read more

I have been going to Arman for years. He is one of the only honest mechanics that I have come across. He is professional and affordable. Great guy..A++++++++++++ read more

Just echoing what others have said - I've been here twice and each time Armen was very helpful, fair about what the car needed and about the price, and got the job done quickly. Highly recommended. read more

The staff is very friendly and their service is great. I get both my body work and mechanical needs done with Pico auto center. I recommend this business to anyone who needs to get their car repaired read more

I've been going to Pico Auto Center for about 6 years now. They have repaired my Sequoia, BMW 318, both of our Lexus CT200h & IS250. They are very skilled in mechanical repair and paint jobs. They are my 1st go to garage of choice. Not only are their repairs great but their prices are very reasonable and as a plus they are nice people to deal with... read more