One after another risky defects of a two year old water heater they installed! Rheem may be the key role to blame! Will update as the issue goes. update： I increased the stars from 2 to 4. Roy has been persistent to correct the issues. And he has finally made the water heater work properly again , after three painful weeks. I appreciate it for his efforts. One thing he needs to improve critically is the communication means. It's very sluggish to get responses from him. Don't go with Rheem! read more

Owner Roy was very responsive. His communication was better than excellent. He came out the day we called about our broken hot water heater (weekend). He was not able to fix on the same day because he needed parts and supplier was not open. First thing Monday morning his team showed up with a new hot water heater (we opted for a new one). The team was pleasant, conscientious, and finished the job quickly. (Wore masks at all time.) Hot water back within the hour of install. I give high praise to Roy and his team for their excellent communication and overall job well done. read more

My heat stopped working this winter and I did a little bit of investigation myself. I saw that my heat pump breaker had tripped, but my auxiliary heat was still working. I used Yelp to send out a business inquiry to a few HVAC companies, with NOVA Temperature Control being one of them. A few of them got back to me promptly, and I was tempted to go with a company with more reviews. However, Roy's response stood out to me the most, in that he provided me with a diagnostic based on the details I provided, something no other companies did. I decided to go with NOVA temperature control to come out for a full diagnostic. Wes came exactly when scheduled to (most contractors in my experience are always an hour or two late), and was very thorough and nice in diagnosing the problem. My building has many heat pumps on the roof, some of the unlabeled. Wes was very patient and quickly was able to figure out which heat pump was mine, labeled it, and began diagnosing the issue. He was very thorough in checking to make sure exactly what was wrong with it, eliminating all wrong possibilities like a breaker issue. Unfortunately my entire heating system had to be replaced. Roy drew up a detailed estimate and included some options that would help the longevity of my system. He also asked about my electric bill, and said that a 2 ton heat pump would be too much, and didn't try to up-sell me on that. He and Wes came a week later and installed the entirely new heat pump and ventilation system within a day. I got a good price for it and my heat has been working well ever since. I'd highly recommend NOVA Temperature Control for their honesty and professional customer service. I'll be using NOVA Temperature Control for my annual HVAC inspections. Thanks Roy and Wes! read more

I had a project with relocating a dryer vent to accommodate a larger unit. Roy was very responsive with messaging back and forth to find the best solution. Then he also got his amazing team out quickly to assess and make the best fix. The guys were personable, efficient, and extremely diligent in all of the work. They also found a problem with the change in diameter of the vent causing a back up of lint. So we also changed the whole vent line. It was all done flawlessly and for a very reasonable price. Look no further these are the guys you want for the job Edit to add 7/19/2020: Called Roy again for another service call to check on a possible condenser leak. He was able to get his tech out the next day. Nova Temp provided excellent service Pine went above and beyond to make sure things were working properly. Even connected some wiring that the original installers missed. These guys are just great! And very reasonable again too! I am sure if I asked them to go get a new filter at the home depot that is a short car ride away they would have. And, they would pick out the right filter and go to target next store if it was out of stock. But, hey why would I do that when I can do it myself and they have way more important things to do. Thanks again for the great work today! Stay frosty! read more

Thanks Roy and Team. Picture says it all. HVAC is working better than it was when it was new. read more

NOVA Temperature Control - Heat wasn't efficient so NOVA Temperature Control came out to help. - Heating & Air Conditioning/HVAC Near Me

I had a fantastic experience with NOVA Temperature. They responded within minutes of my quote request and provided service the next business day. What I really appreciated was their honesty regarding the service my HVAC unit needed. Prior to contacting them, another company said the HVAC unit is old and needed to be replaced, which would have been thousands. I contacted NOVA temperature control for a 2nd opinion and my intuition was correct, the HVAC unit just needed to be serviced. I highly recommend hiring them for quality, honest and affordable service. read more

Perfectly fine service but disappointing. I own a unit in Dunn Loring and my renter's mentioned that the Nest stopped working after a power surge. The electrician comes out and the wires are fried. At this point, I can have them install a generic thermostat out of their truck or since I live within walking distance of a Home Depot and Target, he offered to buy a Nest there and replace it. Given the investment involved, I asked for a little time to research the issue. He said his time is money which is completely understandable and I called back in 10 minutes after doing the research and told him to buy the same Nest that I own. He goes to Home Depot and buys the wrong Nest. I told him to buy the same Nest but I did not specify the model. In retrospect, I should have done that but I thought he would be correctly able to identify my model but at this point, I suspect he's all about the clock and that was taking number 1 priority. I immediately told him he bought the wrong one but he says the E is not in stock (he claims the Nest E is a discontinued model and stores no longer carry it which is not true). Fine, the E is in stock across the street at Target. He asks to charge me $75 to buy it at Target across the street. At this point, I need to decide if the extra $75 is worth the extra $90 in the better Nest. I told him to install the better nest. Overall, this is OK service but there is a couple of issues over the lack of attention to detail (he didn't understand which Nest he was replacing) and prioritizing the clock when some simple planning could have made us all happy. read more

Very flexible in working with our schedule. Extremely professional. They covered their shoes in the house, were in and out. I originally picked them becuase Roy's ad in craigslist was extremely detailed and meticulous. I liked that he takes pride in his work and looks out for the consumer as well. They provide an EXCELLENT service at a competitive price. Thanks guys for getting us hot water again!! read more

Roy - Hands On Owner and his crew are awesome. They did my home AC and Hot Water Heater on time and in professional manner. In fact, they did it so well that I decided to have them do my office's (commercial building) HVAC system. NOVA Temperature does not advertise which keeps to cost low and reasonable. If you call one of the big guys that advertise, then that cost goes to you know who. Anyways, Roy and his crew can be vouched for as they can do both home and commercial. Highly recommend them. read more

NOVA Temperature Control - Office HVAC system - Heating & Air Conditioning/HVAC Near Me

Roy came over on 2/21/22 for an estimate on my 15 yr old HVAC. He was supposed to be at my place at 10am but called last minute saying he was running late bc of car trouble. I said fine, what time can you come so I can go take care of my errands. He said he would be there at 11am. I pushed things back to accommodate his situation. Roy came and looked at the HVAC for about 10 minutes or so, then said he would draw up an estimate for the HVAC, but also recommended to replace the water heater tank. I said fine, send me the estimate today or tomorrow. I also inquired about financing options. Roy said he didn't know any company but would send me some links, since most his customers paid by cash. I said fine! He left, and after couple days I texted, he said he would send, then 2 weeks later, still no estimate and no response from Ron! Perhaps I get ghosted or perhaps the customer service secretary is not working there anymore? Or perhaps I asked about financing and he didn't want to deal with this? A serious waste of my time for a company I thought I could trust based on some great reviews. read more

NOVA Temperature Control - Text exchange with the owner, Ron, but still no response after 2 and 1/2 weeks! - Heating & Air Conditioning/HVAC Near Me

I really appreciated the professionalism we've experienced every time NOVA Temperature Control has come out. They initially re-routed an air return in our family room which went flawlessly. I've never had this sort of work done which involved cutting walls and duct work so was nervous, but they did a great job communicating what they were going to do, why this option was better than alternatives, and they completed the work quickly without leaving a mess. Their prices are fair, they show up on time, they are honest in what work does and doesn't need to be done and complete the job the first time, all important factors for us. No hard sells or up sells on more services which is always nice. I have used them for additional work beyond the initial duct work and plan to use them again. read more

Unfortunately, it appears that NOVA is now out of business. They haven't responded to my emails or phone calls to request some additional service read more

This is the most HONEST hvac technician in Northern Virginia. I have dealt with countless contractors and Roy exemplifies professionalism, problem-solving, and integrity. He gets the job done well, at a great price! read more

Great support from Roy. Thanks for the call back and getting to the point.

We had nova temperature control out for a quote to replace out propane furnace with heat pump. Roy showed up and went through all the options, and prices, gave me ample time to make a decision, while answering all my questions via phone calls and texts, and talking me out of unnecessary expensive options that did not fit my needs. once the decision was made, he ordered the unite, showed up on time, installed everything, and took away all the old equipment. It has been about a week now, the house is more comfortable that it has ever been, and hopefully I will see overtime the energy saving that goes with my new efficient Trane heat pump. Over all amazing service, at a very reasonable price. read more

NOVA Temp control was on time and worked with me to fix my ac unit. The staff is extremely professional and very prompt and honest. I saved quite a bit on my repair. I would highly recommend NOVA Temp Control to anyone for their HVAC needs. read more

I had a problem with the ventilation for my dryer. NOVA Temp Control arrived promptly, handled it professionally, and charged a fair price. In fact, they could have charged more for additional work that was really not necessary. They were candid in their response when I asked "is there really any risk if I don't do that work?" I really appreciated that. I will definitely call them if I have any HVAC issues in the future. read more

They did some ductwork for me and did a nice job. Great communication before/during/after the job. I will work with them again in the future

Amazing experience. Got the job done right and efficiently. Don't be alarmed by the hourly rate. $145 an hour is extremely fair. They do not charge a fee just to come out and look at your unit like all of their competitors. I was nervous at first with only 4 reviews, but they were the only company able to articulate exactly what they thought needed to be done via my yelp query. Wes came prepared and did not waste time, making the hourly rate worth it. Comparatively, if you're wondering if their price was fair, the job was completed within an hour. Other companies were quoting me a flat rate pricing of $400. Not to mention the cost per lb of Freon. NOVA's price for R-410a is $35 a pound, comparatively, competitors are quoting anywhere from $50-135. One company quoted me $350 for 2lbs. Long story short, they're honest and are not looking to rip you off like most of the other companies out there. I highly recommend this company; they have earned a customer for life. read more