Always helpful and pleasant Newark PO is my go to, because…read morethat's where I go! Obviously, as I live here...

Not the best customer service. Came to pick up mail that was sent here from my apartments. Already…read moreinconvenienced with that. There's 6 people in line in front of me. Trang is the one helping me next at the counter and I give my ID, I let her know my address doesn't reflect where my mail is sent and she says she has to help the person behind me while I write my address (mind you it took less than a minute to write my address down) while I'm waiting 3 other people get helped behind me and now I have to wait even longer because of her inconveniencing me. I understand being patient, but what's the purpose of skipping me.

This was the worst post office experience I have had…read more The clerk gave me a form to fill out but failed to include two pages. After I completed the form, she told me two pages were missing and made me fill them out again, which wasted a lot of time and caused unnecessary frustration. As I was just finishing, she told me the customer behind me would be helped first because my transaction "took too long," even though the delay was caused by missing paperwork on her part. When entering my address, she mistyped the letter U as N. While handwriting can sometimes be unclear, she did not confirm with me before printing everything. When I asked for a pen to correct it, she refused and said she typed exactly what I wrote, without taking responsibility for verifying such an important detail. I cannot pay over $100 in postage with an incorrect address. She showed no willingness to correct the mistake or help resolve the issue. This lack of care, accuracy, and customer service is unacceptable.

Beware. If you want to drop off mail in a collection box after "regular business hours", know…read morethere are no longer collection boxes in front of this Smith Street Post Office location. The collection boxes were removed due to mail theft. You are limited to dropping off mail inside the lobby from Monday-Friday, 9:30 AM to 4:30 PM.

We own a small business and rely on BWP heavily. We get an assortment of different sized items and…read morethe team here is incredibly patient when I'm going on a scavenger hunt for odd box sizes. The boxes are great quality, along with their shipping/packing material. Highly recommend them!

We've been looking for a new supplier for our boxes and mailers. We usually ship around 300…read morepackages a month and we wanted someone who could deliver FAST at a good price. After months of using U-LINE and reading more about the company and how they donate millions to elect far-right conservatives (and have problematic views about job regulations, health care, even lunch breaks...) and we decided we wanted to support a LOCAL business (we are located in SF and they are in Hayward) that shared our same business values. Our very first order was great, I ordered at 5pm and got our order delivered at 10:30 AM the next day (for free!!). Judy has been helping me every time I place an order, and she always makes sure we get our packaging supplies on time. If there is ever a delay, she lets me know right away and works with me to figure out what's the best solution. Do we get free crap from them as we used to get from U-Line? No, but it doesn't matter, because now we are getting good service, supporting a local Bay Area business and not giving our money to companies like U-Line. Many small businesses in the Bay Area are looking for a U-Line alternative and I always recommend Baywater Packaging Company. Give them a try!!

This place was good generally and the owners are really nice…read more They also rebranded as they previously were a UPS branch, but now operate as independent owners of this business. They were always very friendly and able to answer my questions. I moved my mailbox only because I had to commute farther than I would have preferred. They are more competitive with prices than other mailbox services in my area, so they were always worth taking a look at. The only reason for one less star was they were open a little earlier than I would have preferred on most days and weekend and didn't have a DHL option.

Shout out to the friendly team for offering a smooth, painless package drop off experience. This…read morelocation has been our go to store for shipping out packages to family near and far. Everyone in the store has been helpful in answering my questions to understand shipping instructions for certain packages. There are several services offered outside of shipping such as notary, live scan fingerprinting, copy, faxing and shredding! Great one stop shop to get things done. Will I come back? Of course!

My brother and I visited this location today. We were…read moretaking care of some business for our mother. Neither of us is very computer savvy; but Kenny (and I believe that her name is Cassandra) were so helpful and gracious. We both appreciate them very much! Thanks again!

I am an acquainted customer. They have impressively quick international shipping service to…read moreVietnam. If you bring your packages in on Tuesdays or Fridays, your family or friends will receive the packages after 1 week, which is pretty quick. There was only one time it took my package to be delivered after 2 weeks (due to Pandemic of COVID 19). I appreciate all the hard works they have committed to even during pandemic time. Besides, they have amazing money transfer service to VN too. If you send your family some amount of money on Monday morning or afternoon, they will definitely receive it on that same Monday in the late evening. And that is all I expect!

Two ladies were working in the office this afternoon. The woman on the right was nice and helpful…read more I came in to ship a package, but they couldn't accept it because it was packaged incorrectly. I went to the packaging table by the door to fix it, but another customer was already using the right side, so I went to the left instead. Unfortunately, the woman on the left was extremely rude for no reason. She started yelling at me and was rough with my package while I was trying to get it ready to ship. I explained that my phone was taking a minute to load the QR code, but she kept insisting that I show it to her and continued raising her voice. There was no line either. It was a very unpleasant experience and made me feel rushed and uncomfortable.

Grateful for the efficient service by the two people at the front on a Friday afternoon. I did not…read morehave to wait in line at all. Easy to ship my package with a QR code. Ample parking available in this shopping center as well. Thank you!

Go to greenwood express for all of your packing, shipping, and printing needs!…read more I came with my item , the owner helped me determine the best size box for packing and also ensured that we found a cheap yet efficient method of shipment. The owner was very professional and even stayed a little late to ensure I was able to drop off my package.

I first went to Greenwood Express to rent a mailbox for my business, but they now take care of all…read moremy business needs including packing, shipping, printing, and notary. The service is A+ excellent and the store is spacious and clean. I really connected with the owner after hearing about all the great philanthropic work he is doing for nearby public school children. I can spend my money anywhere, but it's satisfying to receive quality products and service while knowing I'm supporting a business doing positive things for our community.

I needed fingerprinting done and I always like local independently own business businesses…read more Came in here fingerprinting was done quickly and efficiently. Service was friendly and professional. And then they provided the mailing for me as well. My wife needs to renew her passport so she can come here for those photos also

My wife & I went in to get some documents notarized. This place was the joint to be. One stop shop…read morefor printing, notary & many more. The place was clean & very mellow. Quite a relaxing vibe. Love it.