The delivery man was unable to access our oil tank due to a build up of snow behind our fence. It…read moredidn't allow him to reach the the oil tank. The temperature was very low and we could have run out of oil if not delivered. We were unable to do it ourselves and the delivery man offered to do it for us. He did this with professionalism and kindness. We are always surprised by the employees of this company and their willingly go beyond what would be expected, especially this young man. Thank you Tragar, for your obvious efforts to hire the best people to represent your organization, it doesn't go unnoticed. Many thanks

Terrible company! There is no emergency service at all!!!! No one even answers their phones!!!…read moreAvoid them!!! Its freezing out today, I pay for service and extra high oil costs to have the security of a full service company!!!! Find another company, tragar is horrible!!! No service at all!

Thank you again Gramman! Would like to add yet another positive experience with you guys. Kevin…read moreand Franklin did a great job executing pressure tests on our gas piping in preparation for our inspection. They were knowledgeable and took the time to answer questions that we had. Also would like to add that their administrative staff JoAnna, Jackie, and Marialaina are awesome! They are very friendly and efficient!!

What a great experience!…read more Our hot water heater started leaking from the bottom. We called this morning to get it replaced, and we were treated like royalty! We were told someone is in the area and they will be at your house in 10 minutes. From the moment Rob Engel walked into the house he represented Graman as an owner would, and handled the entire $5K job perfectly with ZERO issues. The team that was there, were clean, professional and worked diligently to get the job done. Please thank the "entire" Gramman Team for us, as it takes a great team to make a great company! I feel Graman is a GREAT company. (Now if I saw your P&L I would know that for sure - LOL) I explained to Rob - my mechanical room is Graman's room now! You guys own everything in the room! Like it was your house!

I understand the business is busy, but to forget and leave me on a 5 gallon bucket to run my boiler…read moreis ridiculous. It's going to be May and I'm still on a bucket. I'm installing an above ground line, that could've been an option.

Paul and his crew worked tirelessly to find out what was wrong with my boiler which was only 2…read moreyears old. Paul came back the next day and was able to fix the wiring. He was very honest and the price was reasonable. I hope you try their service in case you need it.

One why have a service contract if you're not gonna honor it and come out!…read moreTwo I did not demand for you to come out Laurie not jack. Three since I'm only six months into the contract my contract is now canceled. Send me back my six months worth of payments. Four this is for you, Laurie and Joe when you tell a person who has children that it's not your problem and you don't care just remember it comes back and bite you in the rear end. Five learn how to run a business Conversation now over return my six month premium

Poor customer communication and service. Terrible customer follow up. Rude nasty and…read moredisrespectful. Would never use them again. Thankfully,, I contacted boiler manufacturer directly and got service repair from someone else same day.

Charles Krull is incredibly helpful, honest, and knowledgeable! He gave me valuable insight and…read moreadvice on how to properly take care of my Williamson boiler. This company is so busy that they clearly do not need to invent extra work just to make a buck. They are remarkably fair, trustworthy, and expert at what they do! Highly recommend.

Terrific experience with Harris. He was extremely professional and knowledgeable. Most…read moreimportantly, he fixed a problem that other plumbers weren't able to fix. Charles Krull & Sons, you won us over with your professionalism, clear communication and amazing staff. Don't waste time looking for a plumber, Charles Krull & Sons is the company you want servicing your home. They were efficient in investigating our issue and remedying on the spot. Very clear about what it would cost and they stand behind their work. Trustworthy. Thank you!

They definitely have issues communicating their services. Almost got charged a lot of money for a…read more30 minute repair. It went from 1,100 to 175 real quick. These people are definitely not worth it. Also, they don't tell you how much their plumbers are charging per hour. 100 percent sus!

Fixed our leak with correct diagnosis. Gave us direct and proper advice and avoided overcharges…read more Would call them again without hesitation.

My gas furnace was working intermittently. Robert came to diagnose the problem. He was unable to…read moredetermine the cause, but explained that I needed a new inducer motor. He quoted a price of $1700 to replace it and also suggested that I may want to replace the entire furnace instead, for $9000+. In fact, another HVAC company came and found that there was water in the inducer motor. He blew out the pipes leading to it and emptied the water out of the inducer motor. No need to replace the inducer motor and certainly no need to replace entire furnace. Tom either did not know what he was doing or was not honest about the problem. Please beware!

STAY FAR AWAY FROM THIS COMPANY!!…read more I am a small business owner who works with oils and Shea Butters, so having good air conditioning to keep them from melting is super important. Last year we went by the reviews we had read, which seemed good, and hired A All to fix our commercial AC. Tyler told me that the internal blower motor had broken and it cost $1800 to fix. It was a 98-degree week so I said yes, and had it fixed. The reason I bring this up now is that I think I was ripped off last year. This is why I believe this to be true: Our AC relay was tripped because the fire marshall was here at our building, which is commercial and residential, and had to shut things off before his tests. I called A All and they said it could only be fixed manually so they came, spent 5 minutes, and charged me $398. That was 2 weeks ago. Bad enough. The next day the AC went off again, and when A All came back, they said that the relay switch was burning out, and although they bypassed it we needed a new one and they would order it. Then this past Saturday the AC would not kick on for 2 hours and we had a call in. It went back on so we cancelled the call. Then Monday AM, there was no air conditioning. I put a call in and 4 hours later no one had shown up yet. I called back and I was told that one of the vans had broken and the other guy had an emergency so the tech was going to come on Tues morning. Seriously, we felt like we were shoved to the side. Robert shows up on Tues. morning and tells us that the AC compressor is shot and we need a new one. We didn't even ask if we still needed a new switch. We told them to get us an estimate. We had not heard a word by Wednesday afternoon which I found strange. Meanwhile, we called 2 other HVAC companies to come give estimates for a Last year we went by the reviews we had read, which seemed good, and hired A All to fix our commercial AC. Tyler told me that the internal blower motor had broken and it cost $1800 to fix. It was a 98-degree week so I said yes, and had it fixed. The reason I bring this up now is that I think I was ripped off last year. This is why I believe this to be true: Our AC relay was tripped because the fire marshall was here at our building, which is commercial and residential, and had to shut things off before his tests. I called A All and they said it could only be fixed manually so they came, spent 5 minutes, and charged me $398. That was 2 weeks ago. Bad enough. The next day the AC went off again, and when A All came back, they said that the relay switch was burning out, and although they bypassed it we needed a new one and they would order it. Then this past Saturday the AC would not kick on for 2 hours and we had a call in. It went back on so we cancelled the call. Then Monday AM, there was no air conditioning. I put a call in and 4 hours later no one had shown up yet. I called back and I was told that one of the vans had broken and the other guy had an emergency so the tech was going to come on Tues morning. Seriously, we felt like we were shoved to the side. Robert shows up on Tues. morning and tells us that the AC compressor is shot and we need a new one. We didn't even ask if we still needed a new switch. We told them to get us an estimate. We had not heard a word by Wednesday afternoon which I found strange. Meanwhile, we called 2 other HVAC companies to come give estimates for a new compressor. I figured it would be thousands so I had to get more than one. When the first company told me that I did not need a new compressor, I was shocked and thought that maybe he didn't catch the problem. So I let the other company show up as well. He confirmed what the other guy said, but went further to tell us that the unit looked sabotaged. That was his word, not ours. The air filters had been removed and the strapping on the installation had been removed so that the piece would be sucked up against the unit and most likely burn the entire thing out. We were livid needless to say. He then told us that it is unfortunately a common thing, especially when it involves a commercial unit where the tenant (me) most likely is not going up on the roof to inspect. He fixed what had been broken and charged me $369.33! Before I let A All know what I had been told, let alone that it had been fixed, I called to get the estimated price for the new unit. I had to wait an hour and that I would get a callback with the price. No call. So I called back and waited to speak with Tyler. Neither he nor Robert would get on the phone after the assistant told me the price. She said it was going to be $4800 for a new compressor, labor, and installation. So knowing that the compressor is perfectly fine as per 2 other HVAC companies, I now believe they were going to take my money and not even replace the "broken" one. They would have just restrapped, refiltered, and rewired like the other guy and pretended they did a whole new one. STAY AWAY FROM THIS RIPOFF!!

Used them several times for either emergency issues or general maintenance. Always fair pricing…read more Knowledgeable technicians. They have my trust which is hard to come by these days.

Recently we had our old oil tank replaced by George Hafner. The new…read more tank was expertly installed and the old tank was emptied and the oil transferred to the new tank then the old tank was cut up and removed. The job was completed in a timely manner without any mess or damage. The cost was fair and reasonable. Our overall satisfaction was excellent. George Hafner has our total endorsemen. Dominic Lacovara