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NTB-National Tire & Battery

2.7 (46 reviews)
Open 8:00 am - 5:00 pm

Services - NTB-National Tire & Battery

Auto maintenance

Oil changes

Auto wheel alignment

6 More Services

Auto repairs

Auto wheel and tire repair

Routine automotive maintenance

Tire balancing

Tire rotation

Wheel alignment

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Recommended Reviews - NTB-National Tire & Battery

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Jen J.

I really wanted to like this place--we had an emergency with our car battery while out running errands and took it to this location. They didn't have the battery in stock but said they could have it delivered in an hour and gave me the option to wait or to go get a battery at the store across the street. Went to get a battery there but they couldn't help me as the battery was tucked under the dash and didn't know the size and couldn't get to it without tools. Went back to this place and agreed for them to order a battery and wait. The price for the battery plus install seemed really reasonable. Went to the shopping plaza across the street and got lunch while we waited. Only to get called 1+ hours later to be told that they couldn't install the battery because they DON'T HAVE THE RIGHT TOOLS. I reeeeeeally wish that had been thought through from the start. Customer service/technician was nice and jumped the car again to get us going but literally wasted half my day getting there, figuring out what was going on, and getting home all of the way back to DC with no fix.

New tire: kind of forgot something,  huh?
Joshua W.

I got a flat, and brought my car into this NTB for a new tire. Called and was told it would be an hour or so to get it done. When I got there, that jumped to four hours. When I got my car, the gentleman checking it out seemed more interested in a personal call and an attempt to sell a car than in helping me. He was yelling across the lobby at the other guy, across me, and over me. "You need an alignment check -- how much you gonna give me for the car, man?" Incredibly rude. They also didn't put a cap on the tire valve. Hope the rest of it wasn't that sloppy.

Ok I so needed this! Nice!
Michelle W.

Customer Service is a +++!!! I was frustrated with having a nail in my tire so Audi recommended me here (shhhh they are not supposed to) The guy behind the desk was great, great sense of humor and assured me they would take care of my issue. Price was ok considering I would have had to pay $300 for a tire so I'm happy. Waiting area is ok too, I didn't see any woman employees and it is after all a place to repair vehicles so it was ok. I didn't feel grossed out haha They have a huge window if you want to watch them fix your vehicle and comfortable seating. They even have cute games if you have your kids or are bored. TV also in the waiting area. I'm happy, customer service so good I'm gonna being my Ford F-150 here for new tires when they have another B2-G2 Again I had to get 2 new tires for the Audi. My husband obviously didn't like 'Felicia' because he keeps destroying her tires. I was treated great and customer service and prices were a 10! My warranty covered one tire yay lol

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4 months ago

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Pat S.

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8 months ago

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1 month ago

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1 year ago

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7 months ago

I came in for a cabin air filter replacement. I was out way before the expected timeframe. The service was great and guys were friendly.

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6 months ago

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5 years ago

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1 year ago

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1 year ago

Amazing Customer Service, I'm so thankful for their hard work, efforts and overall how they stepped up and helped my friend and I.

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1 year ago

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3 years ago

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1 year ago

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2 years ago

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2 years ago

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1 year ago

i came in after my tire blew out after my practice and they fixed it in under 45 minutes even with a bunch of cars!

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7 years ago

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7 years ago

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3 years ago

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2 years ago

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2 years ago

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8 years ago

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6 years ago

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4 years ago

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6 years ago

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3 years ago

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7 years ago

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3 years ago

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6 years ago

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Hi Tania thank you for your awesome rating!.

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6 years ago

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3 years ago

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6 years ago

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7 years ago

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6 years ago

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7 years ago

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6 years ago

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4 years ago

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7 years ago

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6 years ago

I would give ZERO star. Ask me to leave even I have appointment, with unprofessional voice. NEVER EVER GO TO THIS STORE!

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5 years ago

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6 years ago

Very friendly and efficient service. Blaise was very helpful and friendly. Took care of my car.

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Ask the Community - NTB-National Tire & Battery

Review Highlights - NTB-National Tire & Battery

My service representative, Blaze did a great job to get me in/out of the shop ahead of schedule and showed me every possible discount.

Mentioned in 2 reviews

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Radial Tire Company

Radial Tire Company

4.7
(513 reviews)

I had a bad experience with Mr. Tire in Laurel, MD and a friend suggested Radial Tires in Silver…read moreSpring, MD to solve the problem with my new tires and the replaced tire sensors that Mr. Tire had broken during my new tire install and after several tries, suggested I take my 4Runner to a Toyota dealer. I am including a brief description of the condition of the vehicle when I arrived at Radial Tire Monday (2/16/26) at 2:00pm. The receiving manager and I discussed the tire issues and history. I told him I had a service light in the dash that was saying a tire was low on air and they were new tires (vs the previous service light for sensors not functioning). He measured the tire pressure of all the tires and they were all at different psi (33, 34, 42 and 18). My vehicle was placed in a service line and I waited in a lobby for approximately an hour. Radial tires took the low tire off the vehicle and tested it for leaks and determined the problem was that a valve stem hadn't been correctly sealed, the tires were all fine. Before leaving the work bay, I noticed the sensor light was still on, so a retest determined the driver's front sensor was going bad and it was replaced. The service manager told me Toyota and Lexus have challenging tire sensors, that they can often get one sensor working and the computer will then say another good sensor stopped working. I left Radial Tire around 4:30, problems solved and paid for one new sensor and install. I've had several people tell me Radial Tire is the BEST in this area and they will have all of my business in the future and that of anyone I know. Thank you for resolving what was a time consuming, frustrating experience!! I'm so glad my friend recommended you!!

I don't leave reviews often, but as a business owner myself, I know constructive feedback is…read morenecessary for improvement. I brought four wheels to Radial Tire to have a new set of all-seasons mounted and balanced. My car runs a staggered setup, meaning the rear wheels and tires are physically wider than the fronts. Since I maintain a small fleet of my own vehicles, I do almost all my own mechanical work, but tire mounting is one of the few things I have to outsource. Unfortunately, this experience highlighted a critical breakdown in basic quality control. I brought the wheels in loose to make the job as straightforward as possible for the shop, but they sat there for a few days before being touched. When I finally picked them up, I noticed the front tires were stretched onto the wider rear wheels, and vice versa. While the team corrected the mistake immediately once it was pointed out, this isn't just a minor technical oversight. Mismatched staggered tires can lead to a catastrophic bead failure or blowout at highway speeds. It is a severe safety hazard that could easily cause a fatal accident if it goes unnoticed before the wheels are bolted onto a vehicle. On top of the critical mounting error, the general pride in workmanship was non-existent. The wheels were handed back to me covered in caked-on mounting paste all over the outer rims without even a basic effort to wipe them down. To make matters worse, the shop also misplaced the summer tires I explicitly stated I wanted to keep. Management did the right thing by waiving the mounting and balancing fee, but at the end of the day, I am still short a set of my own property. I understand that mistakes happen, but a triple failure of safety verification, basic cleanliness, and property management means I can't risk bringing my vehicles back here, nor can I recommend them to any of the local car groups I'm a part of.

Ayala Roadside Assistance

Ayala Roadside Assistance

5.0
(39 reviews)

Excellent job! Gentleman returned my call from a Yelp service request and evaluated my vehicle tire…read moreneeds and kept me informed throughout the payment process. Thought I was just going to buy 1 tire ending up buying more.

I needed a jump start for my car but figured there was a chance I needed a new battery, so I looked…read moreon Yelp and this service came recommended (just under 5 stars, 27 reviews at the time). I called and asked about pricing. The cost (whether jump start or battery) was reasonable. Mr. Ayala said he'd pick up the battery on the way just in case - having gotten the information I had on hand for my make and model, and my equipment preference if it came to that. He also said that I wouldn't be charged for the battery if it wasn't needed - regardless of him making this outlay. As promised, he showed up about 45 minutes after our call - this is with him driving up to Baltimore. When he arrived, Mr. Ayala looked at the battery, said it was 2 years old, no corrosion - relatively young for the equipment. That it probably would be just a jump start (I had left the car sitting for too long). He then promptly walked me through the steps to jump it, while attaching the cords to the outlets. The car started. Then he had me turn it off without the cords attached to check that it still started, which it did. The service was $85. Perfectly reasonable. Convenient and timely, as well, and I found him to be pleasant and knowledgeable.

NTB-National Tire & Battery

NTB-National Tire & Battery

2.0
(146 reviews)

I recently had a very frustrating experience at the NTB location in Silver Spring, MD that I feel…read morecompelled to share. We had our car towed to this location for a scheduled appointment to purchase four new tires. The tow truck driver left our key directly with the service manager, David. After waiting four hours with no updates, we called and spoke to David -- only to be told he had no idea where our key was and claimed he never received it. We had no choice but to drive to the location ourselves to find out what happened. When we arrived, another manager named Jared was there. Within minutes, Jared found the key right where it should have been -- in the envelope with our car's paperwork. Jared was professional, apologized sincerely, and offered compensation for our trouble. David, on the other hand, never once apologized and offered only $50 for the time, stress, and inconvenience his negligence caused us. The fact that our key was sitting in our file the entire time -- while David told us he had no idea where it was -- is simply unacceptable. Jared deserves recognition for how he handled the situation. David's conduct, however, fell far below any reasonable standard of customer service. I hope management takes this seriously and addresses it accordingly. David should not work in management. In fact, David should be fired.

No complaints! Came in during #RonaSZN to get a synthetic oil change for $49 (shoutout to my…read morecoupon) and had no problems! Staff were welcoming and friendly and competed service in a timely manner. Social distancing was in effect, staff were masked up, and there was a single chair for those who wanted to wait inside. The day I came, it was raining like cats and dogs, so that one seat was definitely appreciated! I received a call when my oil change was completed, and got a print out of recommended additional services, should I be interested in the future. The parking is in the back area, so you will have a walk a little way to get to the front entrance (which isn't really fun in pouring rain). Overall, I'd definitely recommend this NTB location! My experience was good!

NTB-National Tire & Battery - tires - Updated July 2026

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