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    Nulook

    3.8 (167 reviews)
    Closed 8:00 am - 5:00 pm

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    Response time

    3 hours

    Response rate

    100%

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    Reviews With Photos

    My bathroom floors redone.

    Look at how beautiful they redid my bathroom floors! Amazing job to the team and the staff is fantastic! So genuine and sweet and extremely helpful when I asked my million questions. Thank you for the amazing job done!!

    New floor.
    Mia S.

    Really happy with the work from Nulook Floor. Everyone was friendly and professional, and the flooring turned out great. The whole process was easy, and I am very happy with how everything looks. I would definitely recommend them.

    Great room - mid project
    Ronald A.

    A good friend of mine referred Nulook floor to me, as I was looking for a company that could do some good, quality work on a new build home of mine. Manny and his team were super responsive from the get go, telling me about the entire process at the start of the project to set expectations. I provided a specific timeline I needed them to get the work done to perfectly time the move into the new house and they beat that timeline. Not only did they do that, but they exceeded my expectations in service and quality. If I ever need to do any flooring for any other properties in the future, Nulook will be my one and only go to flooring company. Put simply, great service, amazing quality, fair pricing. Great people to work with!

    Floor is cracking
    RJ T.

    4 years later- our vinyl flooring is cracking. They took the easy way out and didn't make sure our floors were completely level before putting the flooring in. After having furniture on it, the weight has cause the planks to crack. REALLY wish we would've hired someone else to do the job right. It's the worst when you invested thousands of dollars on new flooring just to have to pay to get it fixed again 4 years later.

    Side panel - clearly a nail breaching the panel

    According to my contractor, Acquired Home Remodeling, LLC dba or fka Acquired Designs and Remodeling, owned by Phillip Brown, used this company as a subcontractor for the bathroom cabinets and installation. I had these installed about 1.5 years ago. There were issues right off the bat with this company, but in the spirit of trying to be flexible and understanding and get the remodel completed, we worked through those ... Fast forward to the first of June 2025 (about 1.5 years after original install) I noticed a clear defect in the cabinets. I called and spoke to a very polite and professional gentleman at NuLook as my contractor told me I had to call them directly to get any resolve. Unfortunately, the answer I received was that all labor and materials were warrantied for 1 year only. Warning any of you considering buying cabinets from this company. Their product, or at least the product purchased from them by my contractor is no good - and it is warrantied for one year - installation, I understand, but for the actual cabinets, it doesn't make sense unless it's a crap product, which apparently is what I have installed in my expensive bathroom remodel ... and these are in a bathroom that is rarely used. Extremely disappointed with my contractor as well as this company. The pics are of the two areas that are compromised.... the side panel, which is right at eye level has a clear nail mark ... the nail has breached the side panel. The drawer front has an odd crack right at the seam where the shaker part is. I actually noticed that over a year ago but let it go as it wasn't right at eye level. ***Don't make the mistake I made***Report all defects and issues IMMEDIATELY or you will be stuck, like I am, until I can have these poorly constructed cabinets replaced*** Please note - I don't like to post negative reviews (see the reviews I have posted - I try to only post positive reviews). However, when a product or service is really bad, I will post a negative review hoping to help others.

    Before
    Jina B.

    First off, I'd like to start by saying that I read all of the Yelp reviews before hiring Nulook. I was a little wary due to some of what people had to say but a friend of mine had used them on a couple of their home renovations and swore by their work. Once we began to go back and forth with the estimate and scheduling I could understand some people's issues with their customer service, specifically just one person in the front office. However, halfway through our renovation, I learned that she is no longer with the company which should alleviate a lot of concerns other people have had. Now onto the actual job. The pricing was extremely fair as they were able to come under all of the other quotes that we received. Once we started work, I'm not going to say that we didn't run into a few hiccups and delays but that is to be expected with any home renovation. What stood out to me was working with the project manager, Louis. Louis comes with years of experience in construction and it really showed in the way that he handled his crew and us as clients. He was always available to speak to us, day or night, weekday or weekend. Anytime there was anything we were slightly unhappy with or unsure about he was quick to find a solution to make us happy and make sure the completed job was "perfect". And he delivered each time. He never made us feel like we were asking too much and was always happy to accommodate. The end result was exactly what we wanted and more. Their work was beautiful and we are extremely happy with our home. I am giving this company 5 stars because even with a couple of hiccups and delays along the way, we were never concerned about how the end product would look and Louis' dedication to making sure we got everything we asked for. I will definitely be returning again in the future for our next big project.

    6x36 long tiles and fireplace

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    Did not have a good experience with this company. The customer service is very poor, they're not professional or good at communicating.

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    Page 2 of 5

    Ask the Community - Nulook

    Do you finance?

    Hello Ariz! Yes, we do offer financing if you go onto our website NuLookFloor.com and it will have an area where you can apply. We also accept credit cards (Amex, Discover, MasterCard and Visa), check and cash as our form of payment. Please feel… 

    Hello Nulook Floor! What do you do with the cardboard carpet rolls/ tubes? I may need one or two…

    We use it for vinyl, but we sometimes have extra, if you need some please come by and ill see what I can do

    View All 4 Questions

    Review Highlights - Nulook

    This is the first time I had to change the carpets and floor in my house and I am glad that I met with Apollo.

    Mentioned in 39 reviews

    Read more highlights

    Insurance Restoration Services - Removal of the affected area...

    Insurance Restoration Services

    (221 reviews)

    Fire Restoration Services…read more I had a small kitchen fire and wanted to procure fire restoration services to take care of any soot and smoke damage. Any visible damage was mostly contained within kitchen area. I looked up local companies on Yelp and decided to get a free quote from Independent Restoration Services. They came out the next day to check out the place, provided a quote within a few hours, and were then able to start the next day after obtaining work authorization. I placed my trust in them based on their reviews across Yelp, Google, and FB. At first I was a bet skeptical due to only one person making it out on the first day, which was due to a combination of scheduling issues , others being called onto different sites/projects, and overall just being a small team. But in the end they still finished on schedule as initially estimated, despite having less manpower than I had expected. They were thorough with the restoration - my place was just as clean as before, and in some places even cleaner. They kept me assured throughout the whole process and answered any questions and concerns I had. There was a misunderstanding on my end where I thought they would also clean the air ducts, but since that is not something they provide, they offered to go 50/50 on subcontracting a duct cleaner. And at the end, they agreed the initial quoted estimated cost seemed a bit too high, so they were willing to adjust the final bill downwards. Overall they provided quality cleaning and restoration services, were flexible to work with, and did not seem like they were out to get my money. I hope I'll never need them again, but I can recommend them for anyone who needs fire restoration services. Thank you Charlie, Miguel, Brandon, Billy, Batt/Edgar, and Christoph.

    I requested service for an insurance claim after water damage in the kitchen. IRS connected me to a…read morecontractor named Bobby and I have to say I'm sorely disappointed in the quality of work that was performed. The flooring was poorly done and we had to make them come back multiple times to fix issues. They installed the bathroom sink back in crooked and didn't paint the wall afterwards, because the sink wasn't in the same spot. Save yourself the headache and go with a different company

    Absolute Flood Response - Our certified technician Manny is geared up in PPE and ready to tackle any challenges - be it Floods, Water Damage, Mold, or Fire Damage.

    Absolute Flood Response

    (89 reviews)

    I wanted to write a review about my experience with AFR. Sadly, my office experienced flooding due…read moreto an upstairs leak. I initially called another company and received a quote, but a friend of mine recommended AFR, so I decided to give them a call as well. I'll be honest -- I'm pretty skeptical these days because customer service in general has become pretty lackluster. That said, I can confidently say the customer service from AFR was excellent from start to finish. One thing I appreciated immediately was their willingness to work with me after finding out my USAA homeowners insurance would not be covering the damages. Since I was paying out of pocket, that mattered a lot to me, and they treated me fairly throughout the process. That was the first sign to me that this was probably going to be a good company to work with. Once the quotes came in, what really made AFR stand out compared to the competitor was the thoroughness and detail in their estimate and scope of work. I'm admittedly pretty OCD and detail-oriented, so I appreciated how clearly everything was broken down and explained. After speaking with Karen, we moved forward and scheduled the work. Anthony, who I would consider the lead on the project, was excellent throughout the entire process. His communication skills and responsiveness to texts and questions were outstanding. He showed up every day without fail and always maintained a professional attitude. When the crew arrived, Xavier and Sergei handled the demolition and mitigation work. The first thing I noticed was how well they prepped and protected the area before starting. Honestly, it was above and beyond what I expected. Any concerns or considerations I had were immediately addressed without complaint, although the reality is I barely had to say anything because their preparation and professionalism spoke for themselves. Since I had concerns about mold and mitigation, I paid very close attention to the process, and I was genuinely impressed with the level of care and diligence they showed. They documented everything thoroughly with photos and videos, kept the area extremely clean, and were meticulous with the work being performed. Anthony also consistently checked in throughout the project to make sure everything was progressing properly. Toward the end of the process, Jose handled the reconstruction work, including drywall, fiberglass, mudding, and texturing. He also did an excellent job, and the finished product came out great. Overall, I'm extremely impressed with AFR from top to bottom. Good customer service is hard to find nowadays, and this company exceeded my expectations. Hopefully I never need to call them again because that would mean I have another leak -- but if I ever do, I would not hesitate for a second to use AFR again. Thank you AFR, Anthony, Xavier, Sergei and Jose for a job well done.

    I ordered cabinets for my laundry room on line, then needed someone to install them. I went on…read moreHouzz.com to get some recommendations and AFR was one of two companies I interviewed for the job as I was just moving back to Las Vegas and didn't know who to contact after I went through the usual "I know a guy" and "I have a friend" responses from family and friends. Not only did AFR beat the other company on price, but they gave me a fully broken down estimate that showed me what each part of the project would cost, including overhead, which the other company would not do. I appreciated the transparency they exhibited both before and during the process and could not be happier with the outcome. Beside the finished product, the people that worked on the project were equally outstanding. First, Karen answering the phone is awesome! You have no idea what a great first impression the person answering the phone can make, and Karen is clearly one of the best. I don't know what her title is within the company, but whatever it is, Karen absolutely created the environment that made me want to work with AFR. During my design appointment, J. Johnson (the President and Chief Designer) and Jake (Master Carpenter) came out to look at the space and the materials that I had purchased. They assured me they had everything they needed to get me an accurate estimate and proposal. As I indicated before, the estimate was thorough and answered all my questions and concerns. There were no surprises at the end of the project with no cost overruns. I could not have asked for better. On construction day, Jake, Caleb, and Thai showed up on time and ready to work. I was very impressed with how quickly they got the cabinets installed in a relatively small space, along with all the trim and cabinet pulls. They cleaned up throughout the process and my house looked great afterwards. I worked with Manny (who was awesome) to build them template for the countertops, and to select the counter material sink and faucet. Not long after, Manny showed up with Roberto and Abel to get the countertops installed and the plumbing connected. During this installation, Louie Roman, the General Manager, showed up to check on progress and to make sure I was satisfied with the work. I had Manny come back out to work on the sink as it was manufactured with a sharp edge, and Caleb came out to do some touchup painting on the cabinets once I got paint from the manufacturer. On other projects, I have had people come out to do a touch and they do crappy work because they have already been paid. Not Caleb! He spent the time necessary to insure the job was completed properly. A couple of spots on the walls were repaired and repainted along with any small issues with the cabinets themselves. Truly an outstanding job from start to finish. Bottom line: AFR was outstanding to work with and I cannot thank them enough for the excellent work they did on my laundry room.

    Eclipse Restoration - New Company Look!

    Eclipse Restoration

    (17 reviews)

    Eclipse Restoration is a great company and Roland has a top-notch staff! I had extensive water…read moredamage to my home from a busted toilet that flooded my house last and they did a fantastic job of cleaning it up expertly in minimal time. They are currently in the process of doing the same for a second large water damage incident. The General Manager Pierre is a superstar! He has flawlessly coordinated the entire rehabilitation process both times. The crew that came to rip out the damage and dehumidifier all of the water have been outstanding! The team lead Johnny and his two techs David and Ernesto are the best! They are skills, accommodating, meticulous, hard-working, thorough and efficient. They have been putting in long hours and Johnny has kept me informed of what they were doing every step of the way. They are true assets to this company. To show how much faith I have in this company, I had kept their contact information in my phone and called them without hesitation, before evening calling my insurance company USAA to set up my claim. I have total trust in this company and their quality workmanship and I highly recommend them!

    KEEP AN EYE ON YOUR BELONGINGS…read more They were brought in by Allstate, they did an ok job actually cleaning and drying out the house after a water leak, besides having to come back multiple times because their guys didn't remove walls that Pierre had clearly marked for removal. The closet systems that had no damage from the flood, they were damaged after eclipse did the work. now I have to fight Allstate to get them covered. They brought in a company, a friend of the owners, to pack up my furniture and store it. "BUST A MOVE" was the name of that company. Well after not hearing from that company for 1.5 months I called to see what was going on with my belongings. Cole, tells me he discarded me furniture, he told me he has a note from me saying he could throw away my belongings. He gave me a specific date even, January 27th, I did not ever give him permission. So after telling him to send that note to me immediately he confessed he was lying. After calling eclipse and speaking to Piere, by text, he told me they would correct everything. Now it's September and Cole is MIA, I can't even find BUST A MOVE anywhere, and I'm still without my furniture. I would look somewhere else. As a matter of fact my Allstate adjuster denied they sent them to my house. With copies of my conversation with both Allstate and eclipse I was able to prove it was a company sent by Allstate. But looks like Allstate wants to put space between their company and eclipse. If you want trouble, hire eclipse.

    Nulook - flooring - Updated September 2026

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