Very disappointed. I love Nutella, which makes it so much more disappointing about this place. I ordered a Banana and Nutella crepe as well as a Warm Demi Baguette. The crepe was pretty good, wish it had some vanilla ice cream with it. I'd give it a 7/10. The baguette, however, was appalling. It was way too hard to chew. It was like eating a sour Nutella covered cardboard. I'd give this place a 3, maybe 4 because of the surprisingly fast service, but the chaos inside, the prices that are way too high, and the inedible bread they hype up makes this cafe an incredible 2. read more

Nutella Cafe - Banana and Nutella Crepe (Bottom) & Warm Demi Baguette (Top) - Desserts Near Me - Chicago, Illinois

LINES. There is someone in charge of regulating the number of people allowed inside the cafe at a time. Even at 9am, there was a minor line running out the door. Pacing is ok. The wait is hardly noticeable when you're making important life decisions in what to order. Desserts are are solid 4. Eye catching and instagram worthy. They do not skimp on the nutella. The cool: -Once you place your order at the cashier, they will give you a wireless device for you to place on the table you choose to sit. Somehow, the server will find your location later without the device buzzing. -Wifi included, just ask for the password. Rec: (+) Liege waffle: Belgian waffle topped with chopped pears, hazelnuts, and a drizzle of nutella. A less overwhelming option if you don't want as big of a sugar rush as it's only 1 waffle. (+) Croissant french toast: 2 french toast sprinkled with powdered sugar, chopped hazel nuts, and a drizzle of nutella. A small side of strawberries included. With any beverage, you have the option of adding $1 to 'nutella it' (top it with whipped cream + nutella). The disappointment: There's no gift shop inside for nutella memorabilia. As the only nutella cafe in the US, you'd expect they capitalize on that. read more

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Great service. Food quality was perfect. Employees where friendly. Went there Sunday afternoon and there was a line outside the cafe, did not took long to go in and order. 100% worth the wait. read more

Nutella Cafe - Waffle with fruits and nutella - Desserts Near Me - Chicago, Illinois

I LOVE NUTELLA! Especially when it's mixed with fruit. Based off of the fact that there are always long lines for the Nutella Cafe, my expectations were high. I stopped by on a Wednesday after work at 5PM and lucked out - the line only took 5 minutes! I tried the Steel-Cut Oats, the Strawberry Nutella Crepe, and the Nutella Croissant. The Steel-Cut Oats was by far my favorite. The dish was hearty and had plenty of Nutella in it to satisfy my craving. They put a couple of raspberries on top (they could have added more - I liked the added layer of flavor). The Strawberry Nutella Crepe was good, but it was a little small and there wasn't a lot of filling on the inside. I felt like the crepe definitely could have used more Nutella. Even with the smear of Nutella and hazelnuts on the plate, it wasn't enough. This is the Nutella Cafe! I was expecting more... Lastly, the Nutella Croissant was a good croissant, but there was a tablespoon or less of Nutella in the center. It needed to be more evenly distributed and there needed to be more of it in general. Only a couple of bites in the middle made it a "Nutella Croissant." At least the texture was buttery and flaky like it was supposed to be. The service was good. The cashier was really friendly and was helpful in answering our questions. Also the sitting area was pretty clean. Overall I was disappointed with the Nutella Cafe. Please add more Nutella to your dishes!! read more

Nutella Cafe - Steel-Cut Oats (my favorite), Nutella Croissant, and Strawberry Nutella Crepe - Desserts Near Me - Chicago, Illinois

My boyfriend and I are touring the area and decided to stop by at Nutella Cafe! The line is long but worth the wait. The ambiance inside is really cute and very Nutella themed. Even the ceiling was like Nutella. I also really want to shout out Arleth! She was the person who took our order and was so kind and welcoming. She answered all of our questions and went the extra mile by double checking the food we wanted was ready to eat. Thank you for making our experience welcoming Arleth!! read more

Wait : a long line 20 min for Friday night, may be because of new thing Food : not wow, we tried Gallegos, croissant French toast, crepes. Delicious but nothing stands out. Service: poor, we have to clean up the table by ourselves, they forgot one dish to deliver and it was sitting in the counter the whole time, and no one cares to refill the milk for coffee. Tips: won't need to try again read more

Nutella Cafe - Desserts Near Me - Chicago, Illinois

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My family loves Nutella so when we came across a Nutella restaurant...we were in heaven! The food was amazing and even though there was a line out the door, it went quickly. If you are in Chicago this is a must!!! read more

Nutella Cafe - Desserts Near Me - Chicago, Illinois

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Came here with a friend for coffee and dessert. The line was long, but the service was friendly. The nutella crepe was good, but nothing special. Overpriced for what you get: nutella poured on anything can be delicious. Overall, this place is super commercial. Good spot for family outings (if you have no where else to go) and for tourists. read more

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Such a cool place, I loved everything here, just be careful since there is 20-30 minutes wait to enter the place! read more

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Base on the previous review by many, we decided to visit this restaurant at the opening time in the morning where there was no line. I have seen many have complaints about the line and wait in the line. We were there 3 minutes before opening and there were about 10 people in the line. Since we are early, the wait is short and the order is quick. I have order the buckwheat crepe filled with bacon. Mmmm bacon. Who can deny. The crepe top with arugula salad and a poached egg. It was great to break the poached egg to spilled over the salad. I like this dish the best. We also order bananas crepe. It has the Nutella infill with banana. It is a hearty food. Great to try. One thing I want to said is they have been open this store for a month. They still did not know the routine. The routine include some customers get a cool whip at the crepe and some don't. The consistency need improve. Our order got delay. I saw many people after my order got food. The did bring two gelato with Nutella to apologize for the delay. read more

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On my third attempt to try this place, I finally decided I'd wait if necessary. The first two attempts, the wait was over an hour. If you think this is worth waiting an hour, you're nuts! On my third attempt, no line, hooray! So myself and my friend walked up with our two strollers. First, just as we were about to open the door, a security guard comes out and tells us we aren't entering the right way, we need to walk through the stantions. Read, there was no line. Way to be pompous. So also, there aren't any ramps for strollers or wheelchairs. The place is small, seating is very limited. The menu is limited, yet the wait for food is ridiculously long. Prices are outrageous. It is a tourist trap for sure. If you like Nutella, go and buy a jar and make this stuff at home. Save yourself the trouble, the money and the regret! read more

Nutella Cafe - Only menu, slightly hard to read - Desserts Near Me - Chicago, Illinois

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2.5 stars. The hour wait is not worth it. I pass by the cafe all the time and there's always a line. I mean there's a hype, I gotta try it. I came in when it was sprinkling outside and there was a long line inside. Additionally, once my friend got there, the security guard wouldn't even let her in. The line inside isn't short, but there's definitely a lot more room for people to come and to get out of the rain. Next complaint would be that there are only two registers, and one of them is having issues. The problem isn't so much the two registers but the fact that if they only have two registers then they should be extremely efficient and be working as quickly as they can. Both cashiers, and even the people working to make the food, were taking their sweet time. I wouldn't have a problem if they were being super personable with each customer, but that simply was not the case. Then we get to the food. We ordered the Nutella and Strawberries crepe and the Panzanella Fruit Salad with Yogurt. I enjoyed the crepe, but wasn't anything special. You could easily find that at any other crepe place. Direct quote from a friend about the Panzanella, "I could make this at home without the long wait in line." So honestly back to my first sentence. It wasn't worth the wait. If there is not wait and you're in the area, then drop by, why not. But otherwise I won't be back. read more

Nutella Cafe - Nutella and strawberries crepe - Desserts Near Me - Chicago, Illinois

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Fortunately I came early enough that the line and wait wasn't absolutely ridiculous, though I can understand how it would be an insane line. They probably should have gone with a bigger space given the high demand. I was a bit confused by the menu. I also didn't like how they deliver the food. They give you a buzzer with a number, but when it's laid down on the table how can they know where to find you ? Luckily they called out our number and I heard them, but on a busy day I'd find that to be a pretty bad delivery method. I probably wouldn't come back since I've already experienced it and could just make my own Nutella treats at home, but I love the overall concept. Nutella is AMAZING!!!! read more

Nutella Cafe - Seasonal Danish with added banana - Desserts Near Me - Chicago, Illinois

I found the opening of this to be too overhyped. We got here before 11a on a Saturday and there was a wait outside the door. The line out the door was about 15 minutes. Once inside, the line was another 10 mins, loops around a center beverage console and then around the main counter. What is off putting is that you have a lady inside the door (employee) who is aggressively telling patrons to stand right against the counter. One inch over and she is already asking you to step over. I get that she's trying to curb foot traffic but guests are not blocking the walkway by stepping over an inch to look at the menu. For the record, this did not happen to me but to the 2 guests in front of us. I think there's still a lot of growing pains to learn. The menu has typical cafe items, pastries, regular coffees. Most of the items were regular sandwiches or salads, and nothing signature. I only ordered a croissant french toast, but my husband also ordered a crepe, a salad dish, and some pastries. The food legit took over half an hour to get to us (and I'm not exaggerating, as I looked at the receipt time and the time I started this review). My husband got up and nicely asked an employee if this wait is typical and that employee was fairly short and said "yes it's typical it's very busy". Please note: manners are free. That being said, we had 2 SUPER nice servers interact with us after we got our meal. Also to note, the menu isn't amazing by any means. Nothing on it makes it stand out as a destination cafe aside from drizzling nutella over your danish or crepe. The same nutella that comes out of the bottle you have at home. As for the interior, there's an upper seating area with some tables, benches, and these circular lounge seating as well. The main floor has counter seating and some tables. There is also seating al fresca with umbrellas. read more

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Nutella anything will equal 5 stars. The Nutella filled croissant was perfect and I washed it down with the Nutella hot chocolate. read more

Nutella Cafe - Desserts Near Me - Chicago, Illinois

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Beautiful decor lively and well arranged. I love the Nutella themed door (super cute) the food is tasty, fresh and I love the Nutella Jar with the skyline of our beautiful Chicago on it. The staff was friendly and with a big smile we felt welcomed. Couldn't stay long bc of business, but can't wait to check it out again. read more

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I honestly liked Nutella when it was inside Eataly and not in its own store that tries to act like it's a club purposely making people stand outside in the cold to wait. Most items you could honestly just make at home. The few I would actually go for are the crepes, croissant, and gelato. Outside of that it's mostly a glorified bakery with Nutella slapped on everything. If it's below 40 degrees please just buy Nutella at the store and enjoy it at home. read more

Nutella Cafe - Desserts Near Me - Chicago, Illinois

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Went here for the grand opening. What a mess! There was a ton of people. They advertise that they were giving the first 400 hundred people a meal. After waiting in line for hours what we did receive was a croissant filled with Nutella, a jar of Nutella and a Nutella promotional bag if you answered a question correctly. They rushed you in and out so quickly it was very hard to actually see anything of the place but I was able to take a couple of pictures. I asked for a menu and they told me that they were at the door. I did not receive a menu looks like mostly pastries and I did see some panini sandwiches on a board. However since this is was before they officially opened I don't know what the food is actually going to be like, however, I will return and try the food. It's really cool that they opened the first Nutella Cafe in Chicago and I'm sure that the city of Chicago will support them. read more

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A bit pricey but worth a visit! I went there on a rainy day and there was a long line outside. I ordered a crepe and mocha latte which was pretty decent. read more

New, hip spot for all things NUTELLA!!! Must visit if you're ever in Chicago. Definitely try the Affogato! Fior di Latte drizzled with Nutella, served with a warm espresso shot to pour on top. It will blow you away! read more

Nutella Cafe - Desserts Near Me - Chicago, Illinois

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I'm glad I finally got to try this place after it opened up about a year ago. There was a short, quick line to get into the cafe on this Saturday night even though the place was pretty big. Upon recommendation, we ordered a nutella crepe with strawberries and waffle with bananas, and both with nutella gelato scoops on top. These were both delicious but super rich and filling. These were big portions too, so two people could easily share one dish. Next time, I would definitely like to try a milkshake- these looked amazing too! read more

What a fantastic place! Super busy, but the line went fast and the service was second to none! read more

Nutella Cafe - Nothing but praise for JoJo and the Nutella Cafe! Here for a mother daughter trip. Our family loves of all things Nutella! - Desserts Near Me - Chicago, Illinois

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Being a lover of Nutella much like anyone else without a nut allergy, I was immediately drawn into the restaurant to see what was offered. I wasn't all too impressed by the options on the menu - most of it looked like items that you could find at any brunch place. Overall, the cafe just didn't seem to have a specialty item that made it unique from all the other places that serve items with Nutella. To top that, I felt that the cafe was a tad expensive, which is what one would expect in a tourist trap I guess. We ended up ordering a Nutella crepe with strawberries and bananas and it was quite tasty. If you're visiting Chicago and are a fan of Nutella, I would definitely recommend you check the place out - the interior design is really aesthetic. However, if you do visit, I'd recommend tempering your expectations because the items sold here may not be any different than your local brunch spot. read more

Nutella Cafe - Desserts Near Me - Chicago, Illinois

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The product is addictive. But, I cannot say that anything on the menu is interesting. The menu does not offer anything different than what you can make at home and be more generous with the product. We waited in line for hours, to be rushed out the door and barely got a glimpse of the space. I guess I will have to visit another time in order to change or dismiss my original impression. read more

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A Nutella lover's dream. This place is usually pretty crowded but we went on a weekday morning and there was no wait. We got a crepe, banana bread, and yogurt parfait to share. You pick a base item and as many toppings as you want for an additional cost. Because the Nutella name is attached to it, it is pretty overpriced but I have no complaints about the quality of the food. Everything tasted great! read more

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I'm going here every time I'm in Chicago now. The grilled banana bread was so good I haven't stopped thinking about it since read more

Nutella Cafe - Crepe with Nutella whipped cream, fruit plate, grilled banana bread. - Desserts Near Me - Chicago, Illinois

Quick review: -lines moved quickly -Nutella everything (including merchandise) -on the pricey side -quality is great -service was friendly -prep time was a tad long for a crepe -seating is plenty and super cute read more

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First time ever at a Nutella cafe!! If you live Nutella you definitely would want to try this once in your lifetime. Croissant French Toast was really good! Would def suggest adding some fruits to it. Pancake - would NOT recommend it. It was really dry and was not satisfying at all. The pancakes were thick and not so soft, I've had better pancakes. Nutella Gelato - this was absolutely the best!!! I think it goes without saying that gelato are delicious in general. read more

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The entrance is stairs only - no wheelchair ramp at all. I had a child in a stroller, and thankfully an employee helped me carry the stroller down the three steps. However, once completely inside of the cafe, I realized that the only way to get to the exit was up a secondary flight of stairs (probably about 6 steps, maybe more.) They have a service elevator but it is very, VERY small. It definitely cannot fit modern electric wheelchairs. It's also not labeled and it doesn't look like an elevator- my nine year old son found it on complete accident. Only one of the employees knew how to use it, and my stroller and I just barely fit into it. I'm genuinely shocked at how anti-disabled this establishment is designed to be. Thankfully I only had a stroller, but I can't imagine how upsetting it would be for a wheelchair-bound person to be denied the experience of such a rare cafe. On to the food - I ordered the nutella Gelato, and that was the best item out of everything we got. 10/10. We got the nutella and strawberries for my pickier son- it was nothing special. I got the banana bread, and for as expensive as it was, there wasn't much to it. It was two very thin slices of bread with nutella drizzle and sliced bananas. The bread itself was bland and it relied on the nutella and fruit for all of the flavor. I wouldn't order it again. We also got a bag of the short bread cookies with nutella inside, and those were pretty good. Overall, I would come back for the Gelato, but I absolutely would not wait outside for more than 10 minutes to get inside. Are people really waiting over an hour for this?? Complete madness. read more

Came at open and the service was awful. Cashier was very rude when we asked more than 2 questions. Despite having gluten free crepe and waffle options, they don't offer them which is extremely disappointing and annoying (don't list them if you don't have them). Their strawberries and nutella only came with 5 strawberries, again, disappointing. Most of the employees had a bad attitude which made for a sour environment. It's a one and done experience just to say you went but wouldn't do it again. read more

The Panzanella was really good, has a slight lemon flavor that made it so good. I also order Nutella Mocha latte, was good but a little cold for me read more

Nutella Cafe - Panzanella - Desserts Near Me - Chicago, Illinois

Crazy busy. And why?! Its not like we cant buy nutella at the local grocery store. I did like the personalized jar of nutella (hopefully survives the trip home), but the lines were confusing (like are there two lines?) and slow. Definitely tourist trap. read more

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Definitely more of a gimmick but you can't go wrong with Nutella. If the line isn't too long, why not? We got the Nutella on toasted baguette bread and were pleasantly surprised to see little pieces of hazelnuts on top. It was a little dry and dusty - definitely needed some water to wash it all down but it's hard to mess up Nutella and bread. I just felt it was kinda grimy inside - there's a lot of traffic and the tables weren't super clean, but it's near the Bean and good for an afternoon pick me up. read more

Nutella Cafe - Baguette - Desserts Near Me - Chicago, Illinois

Super cute place and visited twice during our stay in Chicago. However, a few things bumped the stars down for me. 1) There is always a line and I understand it is a small cafe so I'm okay to wait but was it worth the wait? Definitely not. Overpriced, terrible service and food was just mediocre. 2) Food order was slow to come regardless of if you were having your food in the cafe or wanted it to go. 3) They had pancakes but no waffles. Really disappointed they were out for two days in a row when I was there. Ugh. Ordered: -Pancakes with Nutella, bananas and whipped cream - 2 pancakes for like $9 and one was burnt! -French toast with Nutella, strawberries & whipped cream - 2 slides and it was just okay. Small serving for $9 - Crepe with Nutella, bananas, & strawberries - 1 crepe for like $10!! - Drip coffee - Tasted burnt and could not finish Overall, not worth the wait. You're better off with creating your own Nutella food at home. read more

I went here because I wanted to see if it was worth the hype, plus I love nutella. But this was definitely not worth standing in a long line. The drinks were overly sweet. read more

Pretty annoying in terms of organization. The store hands out trackers that immediately begin buzzing before the food is ready. Of course when I bring it up my food want ready. I'm handed it back and my companion asks why it's buzzing. The drinks taste lackluster to say the least. The dining room has a sticky floor. The food is overpriced. Would not come back. read more

Nutella Cafe - Iced hot chocolate with nutella - Desserts Near Me - Chicago, Illinois

Great spot to visit if you love chocolate! even though the line was out the door, the service was super fast! Definitely have had better dessert spots, but definitely worth the visit! read more

Nutella Cafe - Desserts Near Me - Chicago, Illinois

We love this place. It reeks of Italy and having lived in Milan for a decade, this place brings it all back. The food is incredible as is the service which might be one of the reasons that there's a constant line to get into the place. Everything is Nutella, of course, which is like a chocolatey peanut butter, and it fits with everything. We love the banana crepes which are drizzled with Nutella. Great place to go nuts(tella)! read more

Nutella Cafe - Desserts Near Me - Chicago, Illinois

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The wait is long but the food was good! Super nice cashier. Price is high for souvenirs but that's to be expected.

Its a small place and it always has a line, so prepared to wait no matter when you go there. The coffee is average, icecream is great but what stands out is the crepe. Go full on with whipped cream and ice cream on your crepe and relish that. I will come again for crepe, definitely. read more