We just moved into a new house and had issues with our hot water heater and the kitchen faucet seemed loose... called Benjamin Franklin plumbers they came out for less than 5 mins told me the faucet needed to be replaced, charged me a trip fee of 6o dollars and left. Three days later a leak started under the sink and when I turned on the disposal for the first time it sounded like glass was in it... Called several plumbers to get a same day appt with no luck until we called O'Brian s, they gave us an ETA and showed up right on time. Eddie and Ryan were very professional and handled all our plumbing issues, we will continue to use their services in the future! read more

My problem was a leakiy valve in the master bathroom, I used Obryan once before because they did such a great job with a repair in the kitrchen a couple of years ago. Once again these guys are professional and quick! The cost was extremely fair and I will recommend Obryan Plumbing to all of my family and friends read more

Had them come out to install a new toilet after some issues with the flange prevented us from doing it ourselves. Javier and Ryan were on time, courteous and fast. They kept to the quote they gave us and left everything clean. Good Service. read more

I called around to several plumbing companies in the north Dallas area and O'Bryan had, by far, the best pricing. They were able to set up an appointment within a few days and were very polite/professional over the phone. The morning of, Evert called to let us know he was available sooner than our appointment time which was great! He was extremely nice and very knowledgeable. Fixed our shower and toilet in less than 30 minutes and even gave us tips on what we could fix ourselves, instead of charging an arm and a leg, which he could have easily done. We will definitely be calling O'Bryan next time we have any plumbing issues. Highly recommend them! read more

Fast, honest and reliable. Will have them back for sure!!!! My water heater stopped working on a Saturday morning. They got a crew out that day to assess. We didn't know if our heater was still under warranty and they researched that for us and helped us minimize our out of pocket costs. They had us up and running 2 days later which was amazing considering we were working within a warranty challenge etc. read more

Will use them again. The men were extremely pleasant and thorough. The office is efficient and helpful.

If you need any plumbing services. I would highly recommend you check out o'bryan's first before any other company. They are the most honest folks in the plumbing business. No crazy charge just to come out and look at your issue either. They have 5 out of 5 reviews for a reason, they are exceptional! These are the folks I'll tell the kids of my kids about. Great company, great team full of kind honest folks. read more

The technicians just left my home and I wanted to provide feedback on their service. I preface my remarks with the fact that I am a claims manager for a large carrier and I deal with contractors, vendors, and plumbers on a day-to-day basis. The technician (and trainee) were efficient, friendly, and knowledgeable. They listened as I explained my situation and gave their opinion and options available. It felt like they made me a part of the process, which I appreciated. After they fixed the problem they provided their expertise once again by giving me information about a preventative measure I could take to keep the issue from reoccurring. read more

I cannot stress enough how much I like this company. They are responsive and organized They don't charge a visit fee and will assess and think of best way to address your problem without charging you an arm and a leg. Their employees are honest, thoughtful and compassionate about your issues. I don't know where they find these people but keep up the good work! Thank you! read more

Love these guys. Just had James over for a broken tubspout and he did a quick job and fixed it. Arrived right on time and called before coming as well. Great service and I would recommend them to anyone looking for a good plumber read more

A few months after moving into my home , within the Lost Creek community in Allen, we encountered a slab leak. I had numerous plumbers survey and quote this job but did not feel confident giving the go ahead to move forward with any of them due their process and cost required to complete this job. Most would outsource the excavation (breaking the slab to access the defective pipe) which drove the price up. It wasn't until Eddie from OBryan plumbing had come out to survey and quote. Eddie is extremely familiar with this neighborhood and had successfully repaired numerous slab leaks that were similar to my case. Cost and time to completion was estimated at roughly 35% under previously attained bids. So i decided to move forward. Eddie, along with another knowledgeable hard worker, Everett, arrived promptly and got to work. They busted up the slab, replaced the defective copper tubing, back-filled the hole with dirt and cement all within 7hrs while staying within the original quoted cost. I would and will highly recommend Obryan Plumbing especially those 2 guys. read more

Prompt, Profressional, & experts at what they do. Derek & Tanner did a super job at addressing all my requests & got them all done in a manner well beyond my expectations. read more

Highly recommend! Competitive pricing. Same-day service. Knowledgeable. Friendly. Fast. ***Thank you Bobby and Kyle*** read more

Called with a problem leak under our sink and two great guys from O'Brien had the problem fixed by lunchtime. They figured out what needed to be replaced and gave a fair estimate. Polite and professional, recommend highly! Hope we don't need them again too soon but good to know who to call. read more

These plumbers are great! Great price and better service than any plumber I've ever hired! We had the main waterline replaced to include all the home being rerouted with PEX. A few days later I called the actual plumber that was at our home about a few concerns for the job they completed earlier. He answered and scheduled a time that worked for us the next day. He and a helper came out and resolved the minor issues and actually went above and insulated a line they did not even install. It's a company I'd recommend! read more

I had some hose bib issues (created by ME!) and Tanner came out on time as scheduled. He solved the issues and was professional - efficient - informative. These guys are now my "go-to plumbing company"! read more

I can't believe I had anyone else come fix my pluming before. I needed a hot water heater and Jill came out and was able to have the whole project complete in a few hours. Everything was clean very easy to deal with. Wil defiantly call again for any issue!!! read more

We had an excellent plumber who came out when we had some water damage a few years ago, however, he mostly works with restoration and is not local. Someone recommended O'BRYAN'S, and I am so happy that I made the call! I'm sure that all of their plumbers are great; with that said, Russell is just wonderful! Always prompt/efficient, and wonderful to deal with! read more

Our toilet flooded our house and we called multiple plumbers trying to find a company. Within half an hour, the plumbers were at our house and immediately solved our problem. Even though the problem was that we were complete idiots and our supply line had detached from our toilet. They didn't make us feel like idiots and gave us an estimate for the repairs if we needed to contact them again. We honestly probably will, but we wouldn't hesitate twice to call them with another problem if we ever experience this again. read more

I called this plumbing company to come out for a bad water heater. The young service techs that came out claimed they could not tell what was wrong, why the heater was bad but simply said it looked to them it was installed wrong. I asked them, as a plumbing company, could they fix the problem as they said existed? I asked if they could determine what was needed to be fixed and changed to assure me that the new heater they wanted to install was going to be installed correctly? They said they could not tel me that because they did not know what was wrong? Amazing! All I got from them was a new heater is $3,200 and we can put it I got an answer of no. We =do not know what the other plumber did, we cannot tel you but we can charge you $499 up front and $179 an hour to diagnosis the matter. You have got to be kidding. I then asked they could install the new heater, they said yes for $3,200. I told them I could buy a new water heater at Lowe's or Home Depot for a hell of a lot less. I need a qualified plumber not equipment salesmen and installers. I asked them again, why would I allow you to put a new $3,200 heater in my home if you could not even tell what went wrong with the three year old heater, what connections were possibly done wrong and how they were intending on preventing it from happening again with the new heater? How could they tell me by installing the new heater that it would work, not repeat the failure of the only three year old heater I had now. They said, we cannot assure of that and gave no one answer other than we can charge you an estimated $750 to tell you that answer! I said, you are not a qualified or professional plumbing company but a sales team selling equipment and asked them to leave so I could call a real plumber. What a freaking joke. read more

I've used O'Bryan Plumbing several times and they are always very helpful and accommodating, reasonably priced and do excellent work. Once I even had a crew that wasn't going to charge me because they weren't able to completely repair my problem in one call, although they were able to resolve the crisis. Of course, I insisted on paying the basic service charge, and they left me a quote to replace the faucet. They're good people and always my first call for plumbing. read more

These guys came into my shop to fix my toilets. When they left. Swoosh!! Great job

The sweetest technicians, Ryan and Cameron came out to look at my parent's leaking shower faucet and basically said we just needed to replace the handle and didn't charge us anything for the service call! Prompt reliable service! read more

I'm so happy I chose to go with company. Ryan did a great job and was very professional!

I recently had a tub and toilet replaced and was very impressed with the quality of work and excellent service.

Before I called O'Bryan Plumbing I called Plano city water.They were able to tell me if I had a water leak or not and if it was inside or outside by looking at my water usage hx .They said I did not have a water leak inside for sure but my usage of outside water usage was very high which was probably due to my settings on the irrigation .when I checked, it showed it was set to go off 3 x a week at 4 am.we thought it was turned off .When O'Bryan Plumbing came and checked for leaks inside and outside, not knowing there was not a leak inside and only a small possibility of one outside, returned with a verdict that there was not one inside but on the outside a valve needed to bed replaced. Just 2 days before I had a different Plumbing co. tell me there was a"99.9 % chance there was a leak in the house under the slab and wanted to do an expensive test which of coarse I declined(this company has the word "Green" in their name). Just to say there are dishonest companies out there too. O'Bryan company are very Honest but not cheap.The crew are very professional. read more

Fast, honest, efficient and great work. We had hot water heater emergency and they were responsive, (water leaking from upstairs!!), fair and top quality. These guys found and offered ways for me to save money on the install, (seems like usually your quotes go up), and left me options to economize. I never felt like I was being taken advantage of, and that's a great way to earn trust. I checked out their reputation and it was stellar, too. Their work is certified by the city, in this case, by permit, so I know it's done right.These guys are top notch and I hope they're around for a while, 'cause I'll be using them and referring to them anytime I can. Thanks O'Bryan Plumbing Services! read more

I had O'Bryan plumbing come out to my home today and make a repair. Russell came out did a great job and offered suggestions and gave me great information. If you need a great plumbing company give them a call. read more

We had O'Bryan Plumbing out to give us a bid to repair a foundation leak. After looking at a couple of options with multiple companies, we decided to go with O'Bryan and have them re-route the line. It was a fantastic decision. They showed up on time, did the work they committed to doing, and even charged us LESS then their quote because the work was less extensive than they anticipated. I will definitely use these folks again with any plumbing problems we confront! read more

These guys are great. Quoted a fair price to take car of my problem and charged $50 less than quoted plus came out same morning I called and finished in less than 2 hours,but were very thorough. Brian answered a number of other plumbing questions I had. Courteous and friendly guys. I have only written 2 reviews on Yelp. One was for a garage door company that deserved to be slammed as they were very shady (I did not get through Yelp to find them). I am glad my daughter told me about Yelp which helped me locate this excellent company. read more

This was my second time to use O'Bryan and again they did not disappoint. I had a toilet that was leaking so bad I had to turn off the water. (not to the whole house, but just the toilet) Anyway, I called that morning and they sent somebody out. The plumber who came said that since the toilet was so old and rusted it would be better to probably just get a new one, which I agreed. He went a got a new toilet that morning and by noon he was done installing it - actually I think it was before noon. Everything has been great since - no more leaks and all is well. Plus I think the price for the whole install and toilet was quite reasonable. Thank you O'Bryan once again... read more

This is a long delayed review, but we've used O'Bryan twice now for very different issues and both times we were really pleased with the service. For one, they are genuine and honest. I put a lot of credence in that because for home repair work, you are often at the mercy of the expert. Second, they do good work, which is important for the obvious reasons. First time we had them come, we had a sudden and major issue with tree roots in the plumbing pipes. The break was under the house's foundation, so they needed to tunnel under to get to it. To make matters worse, turned out our house sits on large amounts of solid rock, which meant they had to literally jackhammer the tunnel pretty far under. I found the whole process pretty terrifying, but also impressive. They fixed the pipe, installed new toilets and repairs some drains in the tubs. All done quickly and with care. Without getting into the details of it, the ordeal leading up to needing the repair was incredibly stressful, and O'Bryan's team seemed to genuinely want to help. Second time was about a year later - suddenly weren't getting any hot water. Turned out the heater was leaking into itself and needed to be replaced (which at 15 years seemed about right). They were able to come the next day and install the new one. Very easy and fairly priced. read more

Water was leaking from under our toilet. We called them and they were very pleasant on the phone and when the technician showed up. Grateful they made the extra effort to show up that same evening and he fixed the seal under the toilet and even helped us some on the price. Over all and very honest and pleasant experience- Thanks! read more

What would you want in a plumbing contractor? Quick service, pleasant and professional, knowledgeable and of course competitive. Well this company covers it all. This will definitely be my go-to plumbing service in the future. Very impressed. Thanks Jillian and Bobby. read more

On time, explained the options for repair and estimated cost before they started work. Very courteous and professional! Would definitely use them again. read more

Rene came out yesterday to fix a leak at our house, and cleared out our ac drain line. We noticed last night it was still leaking, and he came right back & repaired the problem going way above & beyond. He wasn't hired to work on our ac unit, but he did, and we're almost positive he fixed our ac leak!! I am THRILLED to have dry floors & clean towels again! Thank you so much for your hard work!! Give this man a raise :) he works hard!! read more

Our neighborhood NEXTDOOR.COM app was my "go to" for advice on hiring a plumber and truly I couldn't be more pleased with the referal. O'Bryan Plumbing Services is a company that I know I can trust and be happy to use for all of our plumbing needs. Asa was very professional and helpful with recommendations on our leek. Suggested we rule out a "simple fix" before we call them back. NO SERVICE CHARGE!. I know many businesses would have charged for the call. read more

If you are looking for an unreliable plumber who does not show up as promise, go with this company. I would rate 0 stars if that was an option. We knew we had a heavy leak under our kitchen sink in our crawl space. My husband crawled under there, took a video, knew the exact problem. We offered to send it to the company in advance. We scheduled O'Bryan to come out and took off work to meet them at the house on Monday. After looking only at the video we previously offered to send, the technician said he didn't have enough time to do the work that afternoon (it was only 2:30 or 3). We had to call and schedule another time and the first available was Wednesday. Meanwhile, we cannot use our kitchen sink or dishwasher until the leak was fixed. Our arrival slot was 11:30-1:30. We took off work again to meet them. They called and said they were running behind but would be there at 1:30. Then at 2 they called back and said, sorry can't fit you in today and the first available time slot is next Monday. I understand running behind, but completely refusing to do the work twice in one week is unacceptable. What a waste of our time. read more

Very honest and great service! Showed up the same day! Have used them twice now and will continue

Eddie and Everett arrived right on time. They quickly assessed the problem and efficiently and professionally fixed the problem. They both were pleasant and professional. They waived the dispatch fee since we live in Allen. I was very impressed and will call on them again for any future plumbing needs. read more