They can't change batteries out , but it only one person. That not my problem . DONT GO HEREread more

Their inventory. Had the parts that I needed. Staff was knowledgeable and very professional…read more Courteous and friendly help.

Just found out about this place when helping someone acquire a less expensive battery. They were…read morepleasant and helpful on the phone and the Price was right

Mr. Rod helped me. Quick fast excellent service ! I was able to get me a new battery &…read moreinstallations in under 10 mins !

I had never shopped at this store before, but my headlight went out and I happened to be driving by…read morethe McDonough location when I saw it. I'm so glad I stopped in. Kim was amazing from the moment I walked through the door. She immediately stepped in to help, walked me through my options, and clearly explained what I needed to do. Her kindness, patience, and willingness to help really stood out. This is exactly what customer service should look like -- the kind of genuine care you don't see nearly enough anymore. If you stop by this location, definitely ask for Kim. She's fantastic!

I would like to thank Mrs. Kim & Mrs Tara for being so great at helping me and assisting me with…read moreall my needs, not only helping, but going above and beyond what is asked. thank you so much. Definitely coming back 11/15/24................................... its store number 2017. .............ps we definitely need more caring employees like them!!

Website says closes at 5:30, they had the door locked at 4:55. Wouldn't let me go pull a valve…read morecover that takes 10 minutes. People working are very rude. Will only be supporting the other two atlanta locations from now on.

not good at all came to refund a item and they would not give me my money back but they would offer…read moreto give me a exchange of the same part will never shop here again!

Par Excellence service ! Definitely a better experience then any other Rent-A-Wheel I've visited…read morelocally. They get you looking good and out pretty fast!

I bought rims straight out from here. I DID NOT RENT ANY RIMS! Just wanted that to be known. This…read morewas one of many places I went to look for rims to put on my truck. I decided to go with them because they had the cheapest prices for the rims I wanted. I met with Rudy, who seem cool. Rudy did a lot in the beginning to help with trying to find me some rims for my truck. It was a hard find due to the type of truck I have. It was frustrating being told to come back to the shop or sending me across town to a shop he said had rims for me only to find out the rims did not fit. Finally I went back to the shop after being sent 40 miles from my house to see what is the next option. Mind you I already paid money for rims that we thought would fit, but did not fit. Rudy told me, "If there is any extra cost, don't worry about it because you have been patient with us." So I met with one of the managers or assistant general manager by the name of Keith. He seemed cool as well and seem as if he wanted to help me. After being there for 4 hours, because they are hella slow, they finally ordered me some rims. THERE WAS NO TALK OF AN ADDED COST! I called periodically for 2 weeks and I was always told they would call me back after they check the eta, but no one would call back. Finally after 3 weeks Rudy told me the rims are in. Rudy NEVER told me there was an extra charge of $328.00 due to the rims were a little more expensive than the ones I purchased. I went to the store and Rudy was not there. I arrived at 11:30am and he pulled up at 12:30pm. I was there for an hour before the manager tried to put the tire on the rim, but didn't look like he knew what he was doing. So he took the tires and rims to the shop in Marietta. After 2 hours of being there, Rudy finally began on the paperwork and told me there was an extra charge. I told him bullshit it is. He tried to tell me he told me on the phone and I told him he never mentioned an added cost. He then called Keith whom I overheard on the phone tell him he told me there would be an added cost when they ordered the rims. I said loudly he did not tell me there would be an added cost. He then said loudly I was lying. Bottom line is if you want to deal with laziness, lies, no staff, bad customer service, then that is your place.

I just wanted to say Todd is pretty awesome at this location . He is incredibly knowledgeable…read moreabout cars and their parts . Prior to my visit today I had actually went to this location and received the wrong bumper cover. Although a bit frustrated having to return , Todd showed great concern , expertise , and efficiency. I literally didn't have to say much and was out of there before I knew it . I forgot I even had an issue lol . Made it a quick and easy fix . Definitely recommend this location to shop with. All of the staff is super helpful . It's always clean and well kept .

First - let me say - I'm not sure why Yelp has this listed as Certi-Fit. The company name doesn't…read morehave a hyphen in it and the Yelp search algorithm didn't yield 'Certifit' in results, so I wasted time creating a new business entry thinking it didn't exist at first. Lol. Interior / Exterior I'm not sure about this because I didn't visit because I sent my nephew to pick up the parts for me. Customer Service The gentleman I spoke to on the phone (twice) was very pleasant. They are only open weekdays and they close at 5:30pm. Add to that, they don't offer online shopping (that catalog URL is a dead link) AND they don't offer phone orders / shipping. Please be advised the inventory is limited. For instance, I had some passenger side bumper damage, so I needed a new bumper, but I also needed the right (passenger) side trim for my fog light. The associate warned me that they ONLY had the trim for the right side, not the left, so I was lucky. Since they don't take phone orders and they're about an hour's drive from me, I cash apped my nephew (who lives near the store) and did a parts 'reservation' over the phone. My nephew paid and picked up the parts and we met at the halfway point. Lol. Price / Value Most people know this - but just to be clear, there are 3 different 'types' of auto parts: genuine, OEM and after-market. Certifit does not carry genuine or OEM parts. They are upfront and tell you that this in after-market part. Some people have had problems with after-market parts not fitting. Certifit 'stands behind' their parts by allowing returns as long as the part is not altered, painted or damaged in any way when being presented for return. My new, after-market bumper for my Camry was $90. Comparatively, Toyota's genuine part was $329. And the OEM part (priced at 2 other places) was $279. The bumper doctor had used but damaged (genuine and OEM) bumpers for $80. Overall After my parts were painted and installed, I realized that there is another piece of trim that goes around the light that is missing from the fog light cover. Since I'm not sure if this was an error on their part - or if this is how they sell the part - and I'm not driving an hour to find out, at some point, I'll have to order the part from Toyota or an online vendor and pay my installer to take the bumper off to snap this minor piece on. But it will NOT be anytime soon. I mention it to say, having a catalog or online repository of inventory would make stuff like this avoidable. And I totally realize that I (or the installer) should have caught the issue before putting the whole bumper back on the car. I am happy with my purchase. But I do wish they had a way to view parts / inventory online and I wish there was way to pay over the phone and ship, but I didn't deduct a star because realistically, I realize if they did this - their prices would probably go up. Oh well - you can't have it all!

I do not recommend this place of business. You are discriminated against if you are not utilizing…read moreinsurance. I was told the next available appointment date to come in and receive a quote (assessment of damage) was 7 weeks out. 7 weeks?!?!?!?!?! Of course this was told after being asked if I was referred by an insurance company and confirmation I was going to pay out of pocket. DISQUSTING

Do not go to Kelly's. Not sure what has changed over the years but the customer service is…read morecompletely lacking. Plenty of other shops in town that are professional and stand by their business.

I had bought batteries fron NuWay several times. As long as they stay open, I will purchase from…read morethem. Service is A+. They take excellent care of there customers. They have the BEST prices on batteries.

Never answer the phone. Never come to the store. Try to buy batteries there all the time, no one is…read moreever there.