Great staff! I walked in, explained what I needed, and they handed me what I was looking for in 2…read moreseconds. Inexpensive parts, great service!

Shane is a great helper at the N Lamar shop.x very grateful for his efforts today - he helped me…read morefind the correct light for my brake light that was out.

I had a wonderful experience at Encore Motorsports. I took in my Honda Element for repairs and the…read moreservice Ryan provided was exceptional. He was very informative and helpful beyond fixing what I had brought it in for. He opened up the engine and walked me through the diagnostics as he ran some tests to determine what was causing the issue to begin with. I was nervous going in as my trusted mechanic moved very far south, and it can be difficult to find a good mechanic that you know for certain operates with integrity, but I am happy to say I now have my regular go to mechanic for any future issues and I have recommended him to my friends, especially those that drive Honda's, Toyotas and Nissans. Thanks Ryan, you rock!

Outstanding service. From now on, this will be my go-to shop for anything that I can't do at home…read more Ryan was transparent about everything that he intended to do to my car and quoted me prices for everything before doing the work. He found a bunch of other problems with my car and fixed them at no extra charge.

Steve and Mari were fantastic. They were very helpful and super friendly!…read more It is always intimidating going to a shop as a woman & someone who doesn't know a ton about cars (since you worry someone will try to upsell/scam), but Steve truly went above and beyond. It is worth SO much to find a shop where people seem to have your best interest in mind. I would definitely recommend coming to this location. They will be straightforward and kind. I really appreciated them on a weekend where I was very stressed due to car malfunctions.

My fuel line broke while I was visiting Austin from California, and I chose this Goodyear location…read morebecause it was open on a Sunday and a national chain. They diagnosed the issue and repaired it two days later since the dealer part wasn't available on Monday (a holiday, Labor Day). When I picked up the car, I noticed a strong gas smell inside. The staff told me it was just residual fuel that needed to burn off and even offered to clean the air ducts, which I appreciated. Unfortunately, about 100 miles outside of Santa Fe, the car broke down and required a tow. A friend's trusted mechanic there discovered that while Goodyear had fixed the flexible part of the fuel line, they bent a solid metal section, causing a new fuel leak. So, their initial repair ended up creating another problem that cost me more time, stress, and money to fix. Disappointing experience overall.

they are selling used tire as new one no one can noticed ... very very careful with those people…read more... I going to report them to Texas vehicle and transportation to conduct investigation on them ... they put public in severe danger for extra dollar ....

These guys are fair, honest and professional. It's a local mom and pop tire store. Anytime I've…read moretried one of the big chain tire stores they want me to drop off my vehicle or wait 4 hours. I've used them twice. The first time I got a "new to me" set of tires. They had full tread and looked new, but I saved a couple hundred bucks and no kidding, they had me done in an hour. The second time, I came in for just a tire repair and it was done in 10 minutes for free. They have brand new tires as well and I would still use them if I got a new set. It's the things that I mentioned in beginning of review that will bring me back. The used option and saving money is just a bonus. Also, I like to support local ATX businesses.

The best, most-honest and dependable place in town. They know how to fix just about anything…read more Always greet you with a smile. Incredible work ethic. Deeply kind, generous and lovely people. I would never think about going anywhere else. Would give them 100 stars if I could.

I started taking my car to Uptown in 2020. Every experience has been the best. Two years ago I left…read morea 5 star Google review along with maybe 100+ other people who, over several years, also left outstanding reviews. I noticed recently that all those reviews had been removed!?!? By Google? Not fair! I want my review put back. Trustworthy mechanics! And good people!

Nope. No. Absolutely not…read more We brought our vehicle there when it was not behaving. They had the car for over an hour and then sent a text that they needed to see us for the estimate. We signed on the dotted line to have our car worked on and then, took her home three days later. Three days. I was stopped at a light and a car on the other side of the street began to beep and flash their lights at me. The man in that car began to wave his hands. I noticed that there was smoke- yes, smoke- billowing from the engine. I took the car back. To this place. Again. They told me it needed a "whoziwhatzit" and that was going to cost us an ADDITIONAL 1300.00. We already spent 1500.00. Um, no. I had the car towed to the dealership and they found the following: The module they put on only had three screws and one of the screws didn't fit the hole properly so it wasn't getting an adequate charge. (Forgive me for my terminology as I'm not a mechanic and don't pretend to be one in person or online). The hoses that they said were "new" were the same ones that were on the car- and I then asked for all items that the dealership removed to hold and save for me. I was stunned when I saw them as they were worn. I had the invoice from Pep Boys and they listed all the hoses as replaced. The car was smoking as ONE of these hoses had gotten so worn it tore and that is where the smoke was emanating from. The part that they put on- the module- could be tested but wasn't working properly. The part was defective. I took my items back to this store and requested my money back. They refused. Don't go here. All the parts that were removed were OLD and worn. The one that they put on was faulty AND they didn't use the correct number of screws- it required four, they used three and ONE didn't fit in the hole properly. Never again. Ever. Skip this. It costs more to go to the dealership but we will ONLY use the dealership from now on.

I am super pissed off. I commute 500 miles a week and live out in the middle of nowhere, so I have…read morevery little time to devote to routine vehicle maintenance. I went into this Pep Boys to have my oil changed and my tires rotated. I specifically made sure they were going to rotate the tires because they hadn't been rotated in over ten thousand miles so they were due. The mechanic made a "judgement call" and decided they didn't need it, so he didn't do it. Had my truck all day and didn't do it. I'm old and my social checks are faded and just about useless so it was all I could do not to melt down in a serious way when I went in to pick it up. His excuse was they had very similar wear and so he left the "better" ones on the front. If the wear was very similar, how did he decide which ones were the better ones? The ones that were on there -- so he didn't have to move them, of course. And then the counter person defended him. The point to rotation is so they wear evenly, I'm not an idiot and being treated like one after waiting for my vehicle all day and arranging rides both ways to get this done, really made my blood boil. You could not force me into a Pep Boys at gunpoint ever again. FOR ANYTHING. If a customer asks for a service, you do it. You don't "decide if it's necessary." I could understand if the back tires were showing tread but these tires have 30,000 miles on them and they still look great. Never again.

As badly as I want to gatekeep this place, I have to give them a well-deserved 5 stars (I'd give 6…read moreif they let you). I have only had great experiences here. They have such reasonable rates, fantastic customer service, and they are FAST. I don't think I've ever waited for more than 30 min for anything I've taken my car in for. I'm moving soon and even with a 30 min drive, I will be coming here for anything my car needs for as long as I'm in Austin. 10/10

Do not come here! The man that was working today was incredibly rude. Wish I had done more research…read morebecause it seems to be that there are many reviews about this person acting disrespectful to others.

This is a Great auto repair shop. The owners are truthful and work with integrity. When I needed…read moremore electrical work than he could address he recommended, ALL POINTS AUTOMOTIVE on E. 7th Street. It speaks volumes of their integrity, when they refer you else where. Their prices were modest. I always recommend them to family and friends, and you have to be excellent for me to recommend your company.

I hate that the shop I traveled to specifically, turned out to be such a nightmare to clean up…read more I'm still dealing with everything that was destroyed over such a basic job that I'd normally do myself, but I've been disabled needing major surgeries. How could anyone possibly do what was done to my truck, unless they didn't want me coming back or????!!!! Bleeding brakes, isn't just unscrewing and letting my brake fluid flow all over my tires and frame and everything... you use a tube. THANKS FOR THE RUST ITS LEFT! Even after scrubbing off all the other fluids and oil sprayed all over my wheels and body-everywhere -as if they wanted me to really never come back?? Who does this? Who throws up all over a nice clean truck and tells them to come pick it up, that it's ready? Thanks for cross threading my high pressure steering line into my pump, bending its clamps way off too, leaking everywhere needing a new pump and lines. Thanks for removing my coolant hose (wasn't necessary) and not putting it back on all the way, thanks for all the dirt and air in my cooling system after I'd just flushed it. Thanks for not putting anything back together after, connectors and all, and thanks for leaving your trash under my hood too. Thanks for not putting my air filter and box back on all the way. Mostly, I WANT TO THANK YOU FOR DRIVING MY TRUCK INTO A WALL OR SOMETHING, DENTING AND SCRATCHING MY ONCE PERFECT FENDER! And charging me $500 to trash my truck on top of all the additional costs and elbow grease and frustrations, the travel costs to go to where friends told me I should go. WAS THIS REAL?!