Update: after months of going back and forth ... it's the point of the matter, I did receive the…read morestated return ... in CASH via the USPS :) Who does that?????

Came in to buy a battery, staff member Jaz was annoyed and told they could not do the swap because…read moremy model required it to go to the shop for a computer reset. Called the dealership to find out it was that was false. Ended up doing it myself with no need for a computer reset at all.

Came into the store as I felt like a battery on my 2008 Honda Accord was going out. I was serviced…read morereally fast - the battery was brought to the front counter and O'Reilly employee helped me with installation. I recommended this store to one more person as you can get check engine diagnosed for free, as well as get battery and wiper blades installed at no charge.

Batteries Plus has officially lost our business, and we will not be recommending it to anyone…read more My family has been loyal customers for years, especially at the Pendleton Pike location. That loyalty ended on January 19th. Some time ago, my retired father purchased and had a key fob programmed at Batteries Plus so I could safely warm up my car while waiting inside at work overnight. I work nights and must be out in all weather, including winter storms. When he tested the key fob for the very first time, the remote start did not work. When my father returned to the store to ask for help troubleshooting, he was immediately met with hostility from the store manager, Ryan Nicks. Instead of offering assistance or basic customer service, Ryan was extremely rude, dismissive, and unprofessional. He brushed my father off and tried to blame our vehicle rather than even consider that the key fob Batteries Plus sold and programmed might be the issue. After confirming, with proof, that the problem was in fact the key fob and not our vehicle, my father returned again. He had paid $200 for this key fob and was simply asking for help. Once again, Ryan Nicks responded with the same hostile attitude, refusing to be helpful and escalating the situation unnecessarily. My father is not someone who causes scenes or looks for confrontation. For him to come home upset says everything about how poorly he was treated. It is incredibly upsetting to know he spent his hard-earned money trying to keep his daughter safe during winter nights, only to be met with disrespect and outright hostility from a store manager. Advice to ownership: A manager who treats loyal customers this way is a liability. If this is how Ryan Nicks behaves with us, it's almost guaranteed other customers are being treated the same. Point blank, period...we will not be back, and we will make sure people know exactly why.

My fob battery was running low and I took it in to Batteries plus. I was able to get in and out…read moreright away! Thanks to Jesse, the technician who took care of me. He was personable, professional and very entertaining. I recommend this place for all your battery needs.

I had to replace my car battery and although we ran into a few extra issues, Daniel was super kind…read moreand professional and installed it correctly for me. He did an awesome job!

The Store Manager is amazing at his Job, nothing but a friendly smile and helpful guys every time I…read morego in. I highly recommend O Reilly's over any other auto parts stores

I had to come to the Apple Store because my fell out of my hand and ended up having green light on…read morethe screen. Thank goodness I had apple care, so I had to go to the Apple Store but before going I had made an appointment. I only had to wait about 5-10min from when I walked into the store and told them who I was and what I was needing until the person came to check out my phone. They had noticed that didn't have the part to fix my phone that day but said the item would possibly be a week or so before it came in. The employee was great at explaining everything to me. It ended up being two days later the part was in and I was able to get my phone fixed. I didn't have to pay anything due to having Apple care. It took them about 2 hours to fix my phone so I left the store and came back. They had my phone ready and the screen looked like it never was messed up when I picked it up. I was happy about the wonderful customer service and also how organized the store was. I had bought wall cube because I noticed my phone had been charging slow which the guy explained to me what the issue was and recommended for me to buy a cube in order to assist with that issue. Since buying the cube my phone has been charging like a champion!

Poor customer service. They just want you to buy their product and then they disown it…read more Manager Irma does not care about the customer She advised that we should buy Apple products from Costco. will take her advice..

Horrible experience with Pendleton, SC store and corporate! Needed new spark plugs for Jet Ski…read morewhile on lake vacation. Brought one spark plug into store to get replacements. Manager said they did not have my brand in stock but cross referenced and had another brand in stock that were equivalent. Unknown to me, Manager made mistake cross referencing and sold me plugs that were not comparable - too hot! Burned up Jet Ski pistons / engine - caused over $4000 damage. Have filed complaint with store and corporate. Manager at store says, "there's no way I could have made that mistake"... Corporate keeps telling me that they referred the situation to District Manager and that someone will contact me - have not been contacted yet! Filed complaint Aug. 20. Meanwhile... no jet ski!!!

No employees were at the desk when I walked in. After I found what I was looking for, I walked up…read moreto the counter and two maskless employees noticed me. Even after noticing me, they did not put on their masks.