I had a pretty good experience, so thought I'd give these guys a quick shout out! I had a torn windshield wiper. I've never gotten them replaced before nor did I realize people replace these things every 1-2 years lol whoops. This guy Martin was patient and helped explain my different options - there was basically a cheap, middle tier, and high tier option. He was honest and said the cheap one works just as well and he uses it. I wanted to splurge on my cleanest window life so I went for middle tier lol! It was like $65 for the two windshield wiper replacements AND best of all, he installed them for me and they do it for free. Overall, I was in and out quite efficiently! And quite pleased with my new Bosch Icon wipers which are really quiet and smooth, they work great! read more

Excellent customer service from Terrance helping me with my windshield wipers purchase. Also, Gerardo for installing my wipers and showing me how to attach them. Good customer service, friendly, professional and efficient! Would definitely come back! read more

I went in to consult about ongoing issues with my car's battery. Car won't start even with only one day of not driving. They came out to my car and ran a diagnostic for no charge and gave me excellent advice. So friendly and helpful! read more

I requested a 3 yr battery from O'Reilly @ the 4200 Mac Arthur store in Oakland, CA. It was difficult installing the battery because it was 1.5" taller than my old battery. After I got it in I looked at my receipt. It was a 2 yr warrantied battery. The CCA was 700. A lower rating than my original Sonata 2014 battery rated at 760 CCA. Because I live in the Bay Area I thought to myself Ok it's a warm area I'll just keep it. I went to take the core back so I could get my $22 back. Mariana at counter 603393 took my receipt and credited my card for $22. She gave me the receipt but not the original. I had to ARGUE with her to get my original receipt showing I had paid $201.64 & it was a 2 yr warrantied battery. She claimed the new core receipt replaced the original. No where did it showed what I paid or that I had a 2 yr warranty. I was LIVID!!! I told her you people are FULL OF SH_T!!! I was fed up!!! Some other male employee approached me as if he was going to attack me for my comment. Talking about she's a woman. I told him I'M THE CUSTOMER!!! Customers should not have to tell employees at this store how to do their job!!! There is a reason the Auto Zone store down the street is filled with customers vs this store which had one or two customers yesterday & today while I was there. AVOID O'REILLY STORE AT 4200 MAC ARTHUR IN OAKLAND, CA!!! read more

I'm glad this store exists, but this particular parking lot has always had pretty aggressive panhandlers, so be prepared for that.

Your better off going to Wal Mart for oil, filter, wiper blades etc. Went to O'reilly 2 pair of wiper blades $48 bucks? There $24 a piece? That's crazy!!! Went to Costco got the pair of wiper blades at $6.88 each. Motor oil a 5 quart cost at Oreilly $32.99? Wal mart got the same brand Castrol and Mobil 1 brand at $24.99. You wanna pay a lot more go there. You wanna save go elsewhere. There glass cleaner is $4.99 Home Depot got that same brand at $2.89 and its a little bit taller the can. read more

This is a fairly large auto parts store, but despite its size, the selection and inventory isn't that great. I came in for 4 different items, but they didn't seem to have any that would work for my vehicle, at least the staff was helpful in locating specific parts. Despite being friendly, the staff wasn't very knowledgeable about car parts, I wish they would provide some kind of training to their workers; so they could serve customers more efficiently. read more

O'Reilly Auto Parts - Spray Paints/Primers - Auto Parts & Supplies Near Me - Oakland, California

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While I've definitely been here a few times for different odds and ends and not always gotten what I needed, my experience today was so off-putting that I'm not interested in returning. As someone who is Black, and makes a point not to use certain language in public, it made me feel extremely uncomfortable to hear NON-BLACK employees loudly throwing around the N word and laughing. I hope that there can at least be some conversation around culturally relevant customer service, or better, that the manager(s) can enforce a non-oppressive language rule while at work. read more

O'reilly Auto Parts Store, 3232 Foothill Blvd Oakland California is a scam center! I stopped by the store to buy a gas tank cover for my Mercedes Benz. The Store attendant guy told me that they do not have a Mercedes Benze brand but another brand to match my request. Also, that I can return it if it didn't fit. Consequently I paid for the item and I never had the time to try it if it will work on my car. Today I stopped at the gas station. After buying gas in my car I decided to use the new gas tank cover I bought from O'reilly auto parts on Foothill Blvd. Oakland, CA only to find out that it didn't match with my Mercedes Benze gas tank cover. When I returned the tank cover, the shop attendant guy told me that there was a smell of gas on the gas tank cover and consequently he will not give me my money back. I left the item at the store and walked away without refunding me my money. O'reilly Auto Parts, 3232 Fooothill Blvd. Oakland scammed me of my money. They should not have convinced me to buy something that wasn't suitable for my car, and then declined refunding me my money. I will never recommend them to my worst enemy! read more

Every time I come into this store, they have been very helpful! The knowledgeable woman at the counter, diagnosed my alternator problem for free on their device, after Meineke Foothill wanted to charge me $130 to just assess the alternator on their instrument! (Ouch!!). They also referred me to a local repair shop that was awesome! I came back next day bought batteries for my key fob and tried to replace the old battery but it kept setting off car alarm! So I went back in and the young man waiting on me, replaced it for me. Thanks! read more

talk about the mask police..didn't even greet me before screaming if i had a mask..when i asked if they provided one for customers they said no but i could buy one across the street for 50 cents...ultimately provided me with the wrong belt and i had to come back read more

I'm here right now and online it says they close at 10 but the lady won't let me in, it's 9:02pm and she says they closed down their system already. Wth...she said they close at 9 I don't understand why they shut their system off so early. And I don't know why she has to be so rude about it read more

Staff was very helpful when I went in to buy a car battery! I was going to pay someone $60 to install the battery, but the employee informed me that the cost is usually below $20. This saved me money since I ended up getting it done for $15! read more

Puts me on hold for 10 minutes. Hangs up on me. I guess they dont have what I want and don't want money? As always yelpers... Vote with your feet! read more

Ismail and assistant manager Kenny are two amazing guys!!!! They went above and beyond on Saturday night when I was robbed and walked in that store for help! They gave me water, offered me a seat gave me their own personal Iphone to track my Iphone and camera gear that was just stolen from me. They helped me try and get help from the police. They did everything they could think of. These two guys are totally amazing all while they served their customers!!! THANK YOU SO MUCH!!! The customers in that store were all amazing and caring people too. I had a hell night! But they stopped and took the time to help! Everyone should do this and no one does!!! Care for others and help them it is too easy to walk away! Debbie W Santa Rosa CA And you have great auto parts too O'Reilly! Go visit these two they ROCK!!! read more

Poor service was on hold for 15mins I live around the corner from the store didn't want to walk around with out knowing if they had the part. Got to the store there was 4 customers in the store with one worker helping. They was paying mariachi music pretty loud don't care bout the music but at least attend ur customers read more

My battery died this past Sunday, luckily I came to ORellys and I was helped by Alejandra & Dom! I don't know anything about cars but they assisted me in every step! I got to replace my battery (thank you Dom!) and got on the road. Great customer service!!! read more

sold me the wrong headlight bulb. my fault, I should have pulled the burned one out and brought it with me. but didn't. why does Chrysler make so many different bulbs for a single year for a single model? and why ... never mind. read more