Ruby helped change my tail lights and put in a new battery for my keys . She was efficient and super helpful . Thank you Ruby !

Came into O'Reilly Auto Parts looking for a Replacement bulb for a brake light. Had a 7440 empty package with me for reference. Also a clear bulb from the socket that the orange bulb replaced. The orange bulb didn't seem to fit. Found the item in question. An customer service rep. was present. She went to the storage room to get me package #7440A with clear bulbs within. 2 different bulbs just for brakes...the clear bulbs were 50% more. Not surprising it wasn't stocked in front. The clear bulb fitted perfectly. For whatever reason, the left turn signal kept flashing quickly... At least the bulb was a right fit. read more

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They were unable to provide a battery, test my battery, or replace my battery. Their reasoning was that they were short staffed. I was asked to return the next day for replacement battery. Thankfully, my car turned on and I was able to drive to Auto Zone. read more

Checked my Battery and Alternator fr of charge before I took I took it to the shop.let me me what was not the problem. Thus saving time and . Thanks guys read more

O'Reilly Auto Parts - The Car - Auto Parts & Supplies Near Me - Oakland, California

I had a great experience with this location! Ismael went above and beyond to make sure I had what I needed and helped me carry stuff to my car. They go the extra mile. read more

Jacqueline is the absolute worst sales associate ever in the history of of sales associates. Terrible attitude , and I'm not exaggerating, bought an item and she did not even explain or even care if the item came with a serious part and she just brushed me off . Look if you want to get treated like shit just come to this location. Hands down the worst. read more

Great shop, nicest customer service. I came in looking for new hubcaps and he showed me where to find the size of my tires and how easy replacing a hubcap could be. Even offered to replace them himself! Plenty of parking and not busy at all on a Saturday morning. They have signs posted at the door saying you have to wear a mask to come in, good to know a business taking covid seriously. Would highly recommend for all your car part needs! read more

Sean was a huge help with replacing my headlight bulbs. I only needed one changed but he helped me with both so they would be even. He probably saved him over an hour of having to go into an auto body shop. read more

Avoid this location like the plague. The older employees here are knowledgeable but exhausted & haggard. The newer, younger employees here do not want to work nor help you. They stand around bored & get aggravated when you ask for help. They're out of stock on the most basic items. As basic as a wrench. When the most basic items ARE in stock, they are overpriced. The parking lot is full of vagrants. It's no surprise that they lost half their location to a dollar store, I'm surprised they're still there. Shame, as the neighborhood, needs this. Try a different location. read more

We were outside talking about memory as he hooked up the mobile memory to my four-wheeled computer that years back used to be just a simple truck but now, just like a phone really is a computer w a telephone app a vehicle seems to be a computer w a driving app and we agreed that we could use one of those boxes to plug into our heads. And ironically, just as I wanted to shout out to the fellow who was so nice and helpful ... I'm not sure that I remember his name. I'm pretty sure it's Darrin. If it isn't it's pretty close I think. Tip - if you have one of these newer computers with a driving app do not just let it set for two weeks in the garage when you go home for Christmas. No. Leave a key w a neighbor and ask them to start it up every few days for as there's who knows how much stuff drawing power in the background even when the car is off. Alarm stuff. NSA listening devices stuff. Other stuff. And if you read this you won't have to learn the hard way. Which is pretty much the only way I learn. If you don't read this or if you do and have no memory like me well then perhaps you'll see this when you start looking for a little ayudame. Good price, friendly people at this O'Reilly's. Sold me what I needed for what seemed a good price, recycled the old battery and put the new one in its little saddle inside the computer w a driving app. Turned my sadness upside down. Thanks Darrin. read more

I came to O'Reilly on Park to get my car battery replaced. After it was replaced, my car would not restart. Peter was incredibly HELPFUL and persistent. Peter installed another battery, thinking that was the issue. He helped me restarted my car after multiple attempts. I really appreciate him, his professional, and his commitment to customer services. Thank you so much Peter! read more

I come to this location everytime when I work down the street from it, but today I came in for a jug of coolant and this old asian lady with glasses was very rude with attitude. Instead of handed me my receipt , she threw it on the counter and walk away. I think her name is Shirley. She need to work on her attitude. read more

Went there 4/25 8pm they already closed? They re usually reliably open? Did you update your store hours. read more

O'Reilly Auto Parts - No new updated store hours posted on door - Auto Parts & Supplies Near Me - Oakland, California

Excellent service. Thanks very much to Sam for taking the time to help me with a tool selection. He was very friendly and professional. Great experience. read more

I came here to replace a dead car battery. Axel was super courteous and amazing, and he came out to my car (which had died in the parking lot...haha) to replace the battery himself. I was so grateful! Thanks, Axel! I hope the management hires more people though because they desperately need more people! read more

Great customer service at this shop! The friendly employee looked up the right parts for my 2008 Prius, and they all worked! Plenty of parking in parking lot. read more

When I came into the store there were three people at the counter and one person on the opposite side I had to stand in front of the counter I'm doing this safely and yeah I have a question cuz everybody nobody looked at me then they don't even know what they carry in that store every time I go to the store on Park they never have what I need why did they even bother keeping that store open but she just completely make it the Dollar Tree store spot read more

My car battery failed this morning. Without a receipt, Sambot and Jose looked up my information, gave me a replacement battery as well as changed it for me. I have to say this is my to go place! Very good customer service! Thank you Sambot and Jose! read more

First thing I hear when i walk through the double doors, a friendly greeting by one worker and as i walk down an aisle, another worker passing by asked if i needed help. People here are really nice,honest and friendly. They will help you search up parts you need for you car and help you out with it if you need. No pressure to buy. quick easy and efficient. Lines goes pretty quickly. They have great deals and even reward cards. If you need help, feel free to ask. read more

I'm handy. I can turn a wrench and screw driver ... but I don't know everything! I knew I needed a battery for my OG Highlander. Did a little online research to find that this door had 2 of the batteries I only wanted 1 of. I arrived with intent and tools to change out my battery in the parking lot to save time on the core deposit. I got so much more than expected. Amy gladly came out with a commercial grade battery tester to confirm that my purchase was warranted! Suspicion confirmed! This interaction led to an awesome conversation with Amy and Thomas! Some 40+ years ago a Saturday trip to the local auto parts store was like a trip to the barber or neighborhood corner grocery! As an amateur working to maintain 4 quality used cars for a family I appreciate knowing that there are still people around that you can 'talk to' and learn from with out the meter ($$$) running! Because of their professionalism and council I gladly spent more than I had originally intended! Great job guys! Thanks for your help! read more

Great service Came here for oil and they read engine error codes free. Very friendly staff read more

Great shop, committed employees. Darrin at this location took a lot of time with me to help give me loaner tools, find the right things I need and check my battery/alt. Another O'Reilly's gave me an incorrect read on my alt (dead battery often reads as bad alt, so I went and bought an alt that I didn't need). Great service here. read more

Me in an auto parts shop is like fitting a square peg in a round hole - just does not work. However at O'Reilly the experience is less intimidating and daunting. A couple of times I've been in the store to replace headlight bulbs and fuses. Both times I was treated really well and customer service was knowledgable. Being knowledgable about auto parts is super helpful to someone like me who knows diddly squat about it. On one occasion Ryan even changed my headlights and checked all the lighting of my car (brakes/flashing) for free and he was happy to do it! That's great customer service! read more

My crazy schedule has kept me from writing yelp reviews for years now but my positive experience today warranted making time. I left an auto repair shop feeling stressed and discouraged. I was quoted almost $1000 to replace my exhaust. Since I don't have those kind of funds as a student my dad suggested I go to an auto parts shop to get a plaster to temporarily fix the muffler. I showed up here to ask help from an associate on what product to purchase. He kindly took a look at my car and provided me with options. In the end I decided to go with his referral to a muffler repair shop. I want to thank the kind Asian American male associate for his kindness. As a woman I get easily stressed w issues around my car. I am confident I will be back here because of the kind, helpful associates. Thank you. read more

Trying to get help in this place would be easier with a seeing eye dog and getting a question answered correctly you'd be better off with a Ouiji Board. The place is very scuzzy; I had a tire slashed in the parking lot! I've written to the company more than once over the last 3 years asking them to clean up their graffiti with responses like "done" but no action. This is a big box store that has no integrity towards its customers. Apparently, it only hires people who hate working there with no people skills or product knowledge. Save yourself the annoyance and headache, go to another store. read more

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Was waiting to ask "whose duck I gotta sick" (letter scramble) to get some service, was ready to throw a 20 spot over the counter to pay for my $7 parts, just to get the hell out of there. BTW there were at least 5 other employees milling about the place. read more

Great service! I had read about the wonderful Thomas and was not disappointed! I was so lucky to have him be the person to attend me. He checked my battery as well as my alternator and told me everything was fine. He didn't push any products on me or try to convince me to buy anything. Thank you, Thomas! read more

I normally interact with the staff on weekends and late evenings, each one of them have been very helpful. Jenny is good at multitasking and good at getting the part you need if not in store or from the warehouses. They honor parts warranties and they don't sit there and find blame on the customer for the defective products. This O'R auto store is a good distance from me, but they have larger inventory than the other o'r stores. Just call ahead to see if they have the part before driving there. Wheel works is next door /attached , very easy to deal with. They did a fast tire replacement for our vintage mustang. Try to use them when you see the online coupons and get service done during the week. read more

The staff here is solid and always friendly. Do not expect them to be auto experts. If you're shopping for auto parts you should already know what you're doing. If you don't, seek a professional. Wait times can sometimes be a little long. If they don't have the part you need chances are another location in Oakland has it in stock. Ask the staff to search other locations nearby. read more

I have never written a review for an auto parts store before, but wow, the service at this O'Reilly's! The staff was amazing, Brenda (I think), actually walked out to the parking lot to make sure I got the right product. The other staff weighed in with their advice. They used the products, were honest and knowledgeable. read more

I visited O'Reilly Auto Parts to purchase new headlight bulbs for my Mini Cooper. A basic bulb was suggested by a service member at the counter. This person referred me to Tim's Auto Repair to change the bulbs. However, I paid with a different service member named Axel! He offered to actually change my bulbs right there on the spot. Axel came out and checked my headlight bulbs and realized I was sold the incorrect bulb for my Mini Cooper. He exchanged my original bulb and sold me the correct bulb!! Just this extra gesture saved me soooo much time in my day! THANK YOU AXEL!!! ON MY WAY OUT, HE INFORMED ME ABOUT MY WARRANTY ON THE CORRECT BULB! WAY TO GO AXEL. read more

This review is specifically for their wheel works center. I got a flat just outside this location around 7pm. Even though the place was closed and they were ready to go home, they helped a stranded brother out. The guys that work here, especially Alejandro and Gabe, are not just great employees who demonstrate excellent customer service, they're good people who show compassion and understanding. I've never bothered to write a review of any place before, but I felt a moral obligation to recognize these guys for their work. Outstanding. read more

What a wasteland of a store. There were six of us in line this afternoon, and not an employee in sight. We all assumed the guy up front was being helped - but nope. He's just waiting like the rest of us. Eventually someone wearing an O'Reilly shirt enters from the front parking lot and exclaims "jeez" and heads to the front. After a minute talking to the customer at the front, he yells out "Brenda" "Rick" "Someone needs to get out here. You got a ton of people and I'm on lunch". Slowly employees emerge and shuffle to the registers. When I'm finally at the front, I ask "who's the boss?". They all say they don't know (turns out Rick was in charge - too funny - even he denied he knew. This has to be the worst run retail business in the Bay Area. Hey District Manager: pull your security tapes and see it for yourself. 7/29/2017 at around 12:20pm. read more

My battery died during a rainstorm today so, needless to say, I was in a foul mood. Called up this location and Mark was very helpful on the phone. Got my car jumped and headed down there. It had stopped raining by the time I got there so Mark very graciously changed my battery. He was very helpful and managed to turn my bad day around. He earned a loyal customer today. read more

Just a really friendly group. I get the parts and the help that I need. I just bought a new bulb for my headlight, and the manager was nice enough to not only verify it was a specific bulb that I needed, but also took out the old broken bulb and replaced it with the new one for me. Nice guy. And I appreciate his help. High fives! read more

I needed some help to rule out what I thought my problem was and I spoke with Maria she was very knowledgeable about my situation and cars as well as O'REILLY parts. She was able to assist me to were I was very satisfied with her customer service. Thanks again! read more

Nobody here has any idea what they are doing. We ordered a replacement mirror and paid for it, now it's in the store somewhere but nobody can find it. When asking questions about other car related things, the employees clearly don't know anything. Two employees got in a fight while we've been waiting, just to put icing on the cake. read more

I'm very neutral about this store. Staffing seems lacking And they never seem to pick up they're phones. I've had ordered parts and even though the computer says they have it you have maybe a 60 percent chance of it actually being there. read more

My goal is to find places like this and put them out on blast for their terrible customer service and their lack of work I came in today just to get some parts but unfortunately I came out with nothing they have one person and about 5 people in line while five other workers did absolutely nothing but stand around and talk to each other about shoes this has to be the worst auto parts store in the Bay Area by far I was not the only person that walked outta line the sad thing is I actually got my parts but I couldn't pay for them because there was nobody at the register doing their job definitely do not recommend this place I'll never come back and I hope you do the same read more

Well...well...well another review by yours truly. I just left this store about ten minutes ago and couldn't wait to get home so I could add my review to the mix. I've been to this store on several occasions and never felt the need to write a review because my previous visits left me feeling indifferent. Customers service wasn't bad, but it wasn't necessary good either. However TODAY one interaction with an employee restored my faith in O'Reilly. Thank you, Thomas!!! So I went in today to get a turn signal bulb for my truck. Remind you, I went to buy the bulb. It was my expectation that I would then have to run my truck to my mechanic to have him replace it...that was until I meet Thomas. He replaced my bulb in less than five minutes. He was kind, compassionate and had a wonderful since of humor. Oh, and his customer service was 100% greatly appreciated. I hope someone at O'Reilly's management team reads this and offers this man a promotion or at the very least a raise. Thanks again, Thomas and guess what folks, the next time I go to this location and Thomas isn't there I will be doing an about face and walking out the door. So between you and I, the next time you our at the Park Street location, ask for Thomas. read more