Super helpful staff and service! I've come in a couple times when my check engine light came on,…read moreand they've always been quick and friendly about taking a reading and printing a report for free. Today they also tested my battery and helped me replace it free of charge. Again, I appreciated the friendly service from Alex and Zimraan. New battery cleared my engine light and left me confident that we can safely take our holiday road trip!

Only had 1 experience here. Was looking for a lugnut for my car since my stud and lugnut got…read morecrossthreaded.. Came to the store, and a 2nd person came up to the front to help me while the first worker helped another person. He checked for my lugnuts and they didn't have it. He offered to check the stock at the 2 closest autozones for me and was able to confirm they had them in stock. Also apparently you can pay for items at 1 autozone and pick up at another store for easier checkout! Pretty convenient. Anyways I appreciate the help and the fact someone came up to help almost immediately when they saw me waiting in line.

S P knows great customer service. I called to ask for a Metric 10 1.0 millimeter nut and a lock…read morewasher to go with it. They didn't have it in stock when I called at 4:30 on a Monday. It was there when I arrived on Tuesday at 9am. And get this- they sold me ONE ONLY. Who does that? Why S P. !! Friendly experts. Skip those cheapo Auto parts shops you see everywhere, with people that don't know parts and you have to buy a big package or they have to order it and wait a week. Or send you to another store.

I've only come here a few times, but it's been really positive. I've walked out every time with…read moreexactly what I need, and prices are solidly where they should be. I seek out independent stores, especially automotive suppliers. In my nearly 20 years experience owning classic cars, the parts and materials you need are NOT coming from Autozone and big chains like it. SP has come through multiple times with better brands, superior quality items and attentive service since I started checking them out.

I found the New Owners C.J. & Will to be Pretty Honest !!!…read moreAbout a Month Ago a Dashlam plit up.on my 2006 Accord EX.... It said ' DRL ' - ' Daytime Running Lights ' ( somebody translated for me )....' !!!! C.J. kinda implied - Not an Important Fix, but I chose to Replace the Bulbs as I hate Dashlamps Staring me in the Face !!! Only - I didn't realize dat ' Disconnecting the Battery ' Restets all the Monitors, and that can affect ' Passing The SMOG TEST ' when it comes time !!! Have bought Tires and Brakes here before. They were Honest that my Rear Brake Pads still had 50 % left on them !!!!!! In my Experience they were Honest. If u like a ' New Tire Flat / Blowout Warranty ' - this may not be The Place. Mr. C.J. Singh was Honest they don't sell those !!!!! All in All they're Good to Work with !!!!!!

Do they serve Black people??? No really, I mean it do they? So I came here because it's down the…read morestreet from where I live, and I wanted a simple thing for to get air into my tire. However, I noticed that as the gentleman in front of me pulled in, they decided to close up all of their base. That was interesting, considering the fact that they were going to be closed in 32 minutes. They say they close at 7:00 and at 6:28 they were closing up for the day. It wasn't like they were servicing so many people, they weren't gonna have time to get to us, there was no when they're getting serviced. The red headed manager was talking to the person in the car in front of me and took a long time talking to it. I eventually noticed that he was signaling for me to drive around to the other side of him and that's when I noticed that the man he was talking to was black, like me. This guy pulled off, after being told that they were closed and that they couldn't get any tire service. I explained my situation and told him that I just wanted to get air for my tire. I bought my tires at their sister station and I tried to put air into my tire and it wouldn't take. This guy said that he couldn't service me because they were emptying the air tanks and that it would talk 1/2 hour or so to turn it on again. Are you kidding me??? So I had to drive two blocks home on a tire that was flat to my rim. But, I was very lucky because he told me to go to two other tire shops in the area, something I would not have had to do if they would not have closed 32 minutes before they advertised. This reminds me of the southern stories I've heard of when Black people are driving through the south and wanted to find a hotel. They pulled into a hotel where it said no vacancy, and once the person operating hotel saw they were black the no vacancy sign would light up , I see their "no vacancy" sign or their "I don't wanna serve Black people sign" and it is time for them to close! I also want them to know that I sent my money elsewhere because I want to work with people are willing to give tires, the Black people and that should not be hard. This is my second interaction like this where I felt like I was turned away. I love the idea of having a tire shop down the street to get service, however, I hate the fact that I go in and I'm treated like a second class citizen. Maybe they do this because they are under new management. Maybe they don't like money from black peoples in their neighborhood. But the next day I drove almost one mile away and got proper service. They found the hole and offered a new or used tire, as they should. Because they actually want to service their customers.

This is the location where I purchased my vehicle from last year, and I have never experienced such…read moregreat service before. I always be sure to get my truck service each time a recommendation comes up and the service team and everyone else within the building are always so sweet and professional.

It seems like they are always under staffed, called 4 times today and no response straight to…read morevoicemail. Hire some more staff, disservice to customers.

I was told my service today would take 2-2.5 hours!…read more Instead it took 1 hour and 5 min. Even the first and prior time I was here a few months ago, same thing. The speed is great. The waiting area is peak and spacious. There are multiple tables you can sit at as well with wall outlets nearby if needed. Coffee and snacks station is cool but more snacks and tea options would be cool. The vibes here are immaculate and everyone seems like they enjoy their job and working here. Will be back!

My husband and I came to Hanlees Hilltop Toyota for a scheduled oil change and were very…read moredisappointed with our experience. Despite having an appointment, we were told it would take over three hours for a simple oil change, which was frustrating and unexpected. We had intended to bring both of our vehicles in for service, but because of our interaction with Jenny Williams, we ultimately decided to leave. When we asked questions about fluids and oil recommendations, Jenny was rude, dismissive, and unhelpful. Her tone and facial expressions--including smirking and looking at us as though our questions were foolish--made us feel talked down to and uncomfortable for simply trying to understand the service being performed. Customers should be able to ask basic questions without feeling belittled. Between the excessive wait time despite having an appointment and the poor customer service we experienced, we chose to take our business elsewhere. It was disappointing, especially since we came prepared to service both cars. I expected much better professionalism and respect from a dealership service department.

Great convenient spot to get your smog check if you live in the area…read more -Fair price of $70 for a 2012 vehicle. -Quick service - it only took 10 min -Chill waiting area with comfy chairs and a TV. -Friendly and helpful customer service Will definitely return for future smog checks or other car issues!

Do not take your car or truck here. These guys damaged my truck Instead of repairing it. It's an…read more'98 F250. First they charged me $1400 for a brake job that glitched two days later I had to get a $500 tow from Oakland. when they were done working on the truck, they informed me that they had to disable the emergency brakes and recommended I buy a wedge. A couple years later, my truck broke down just a mile from their shop so I had it towed there. Again, the charge was $1400 for a new water pump. the work did not hold. A screw came off, water flooded the engine, and this time they informed me I needed a new engine and returned the truck to me (with a $100 diagnostic fee). he kept saying the numbers don't lie when honestly their numbers did not align with what Cortez auto showed me. Since a new engine would be $6000 plus, I bought a new truck instead. Don't trust these guys. They do not know what they're doing. They wrecked my truck.

Prompt customer service and reasonable pricing. Looking forward to getting work done with this…read morebusiness tomorrow morning!

I had a screw stuck in tire. They took me in right away. Fixed it quick. Also ensured correct PSI…read morein all my tires. Excellent service

Reasonable price , they will do the best for service requested. I highly recommend them.read more

I'm so late in reviewing Square Deal Garage. We've been bringing our cars to square deal garage for…read more25+ years. This is probably one of the best repair shops in the area. They do top quality repair work. They are honest and upfront on what needs to be done. Back in January, we noticed that our car was leaking some type of fluids, and over heating. In a panic, we stopped by Square Deal, and they were to take us even though they were super busy that day. A few days later we had our car back with all the necessary repairs done. Fast forward to last Friday, I noticed some fluids leaking under the front of the car again. I took my car to Square Deal, and they ran all the necessary diagnostics and found nothing leaking or any broken hoses. It turned out to be condensation from the AC. The pricing is competitive and if they see something else that needs to be done other than the original issues, they would call and let me know before proceeding with the repairs. They are a family owned and local and conveniently located in downtown Pinole. Brian and Paunch(sp?) are super nice, helpful and knowledgeable. I can't say enough about Square Deal Garage. I highly recommend for your car repair needs. You will not be disappointed. Give them a try.