I live in Washington and I bought a Line X tonneau cover that had a few issues and was trying to…read morecall the corporate Line X number but called this store by accident. Even though I did not purchase my cover from this shop, the store manager Jason was super friendly, listened and validated my concerns and went above and beyond to answer all my questions - also provided solutions as to who I could contact. He took time and diligence to look up details about my product and was VERY knowledgeable about the process and products. I can only imagine the level of customer service and support that you would get if you are a purchasing customer! I would drive to Oregon just to give these folks my business. Great experience, keep up the good work!

I purchased a BakFlip Tonneau cover in sept 2023. I asked to purchase a UnderCover Armor Flex…read moreTonneau Cover... The women working the desk who I come to find out is a owner told me that I should buy the Bakflip as it is the best on the market. What a LIE that is. She probably just makes better margins on it. The BakFlip cover is complete crap. The weather proofing on both sides do not lay flat and causes a ton of water to run in. The reason to buy the cover to was to keep the water out. The water has ruined many of my items. I figured maybe it was the weather, maybe it was the way I closed it, but after continuous issues I decided in May 2024 to have the issue addressed. The cover moves left to right and when I brought it back in to get into a different brand they told me wow.... everyone likes this and we have never seen that before. You can also lift up a side with it being "latched" and get into the back of the truck. NOT VERY SAFE FOR EXPENSIVE ITEMS BACK THERE! They decided to contact Bakflip via email and told me to wait and see what they say. I was told I would be called a few days after I first came in, instead I called back 2x over 2 weeks to finally get an answer. Come to find out Bakflip told them tough they are not doing a warranty on it. I brought my truck in again because they said they would try and tighten a few things but instead wanted to continue to be resistant to a replacement or a fix. I do not even want my money back I want to be moved into the original one I wanted to buy when I first came to the store. They should have taken pictures and sent them to Bakflip and fought to get a replacement OR get me into a different brand! As a business owner myself if a customer has a VALID issue with a product I sold them I replace it, exchange it, or make it right. NONE of which Tualatin Truck Accessories would do, want to do, or even try to do. They are VERY defensive and unwilling to work with you. We just got into a yelling argument with their lack of care they give to the situation. All they seem to care about is selling the item and never dealing with it again. I will NEVER do business with them again. Do yourself a favor and find a different shop to get your accessories. Now I am stuck with a $1300 cover that does not do what it is intended to do.

I had an excellent experience with Paragon Auto Repair when purchasing my used Ford Escape. The…read moreentire process was smooth, transparent, and stress-free. They were honest about the vehicle's condition, answered all of my questions, and never made me feel pressured. It's clear they take pride in customer service and treating customers with respect. My Ford Escape has been running great, and I couldn't be happier with my purchase.

The owner was nice until I questioned his recommendations…read more He left a rude voicemail on my cell phone. I think he is dishonest

I had a bed liner put into my 2012 F-150 here (10/'13). The installation was of good quality, quick…read moreand their communication was good. Unfortunately i was not able to fully empty my bed before taking my truck in. I had the splash guard for my wife's car in the back, a $110 piece of plastic. When I gave them the keys, they asked what I wanted to do with it, I said to throw it back in when they were done. Long story short, I did not notice the absence of the splash guard when i picked up the truck later that day (distracted by my shiny new liner i guess). I called them the next day and asked if they could locate it and I'd come get it. 2 Days passed and I didn't hear anything, after being transferred to the manager on at the time they informed me it had been thrown away, their mistake, and they would reimburse me. No problem, mistakes happen and gave them my address. I had to get them the receipt, which took a couple days to find and scan to them, but then I expected a check within a week. After 7 phones calls and 3 months, I still did not have my check. I was fairly angry, but later learned the company had gone through some changes and there were new owners, however at the time I did not know that. They seemed very unorganized and untrustworthy. I forgot for a while, but contacted them again (late Jan. '14), the new owners responded quickly and got me a check within a few days. It seems like the new ownership is more organized and was willing to make up for the previous owners mistakes. For this reason I give them 4 stars. I can not speak to the quality of product for the new ownership, but if it is anything like the old owners it is excellent.

I went to this business because I'd been there previously and received very good service and…read moreproduct from them. I prefer to give local small businesses support. This time, looking for a slide in/out cargo bed for my pickup, I had a different experience. It's not that I received bad service or the quality of what I bought was bad, rather how a situation was handled. As stated, I went to their shop and got a price for the cargo bed. I was quoted a bid of $1330 installed and received it in writing. I decided I would purchase it from them and have them install it. We set a time and since they didn't have it in stock I had to return a couple of days later for the installation. No problem. The next day I received a call from them. They couldn't sell it to me for that price. The person helping me in the store made a mistake and quoted me the wrong price. The new price was $489 more. That's almost half again what they first quoted me. Now I'm not saying that mistakes don't happen but having been a business owner, I've learned that when you make a mistake on a quote, you stick with it. You may not make your profit margin on that item but you do what you have to in order to make the customer happy. In this case they said they couldn't give it to me for less and basically left it up to me to buy it or refuse it. Since I'd looked at the prices on line I knew that $1819 was still a good price but it irked me that a business wouldn't stand behind their quote. Since they didn't even have it in stock there was no flooring cost involved. And, as they didn't tell me they were giving it to me for their cost I'm assuming they still made a profit. A quoted price, a bid, is a matter of trust and they didn't honor their bid. I feel this trust was broken. I wonder if them making a profit on this sale was worth losing a customer? I won't return there regardless of how nice the people were because I'd hate to one day only find out there was a different price presented to me after an installation was done.

Referred to Oregon Auto Spring by a fellow Sprinter owner I met while camping. The rear of the van…read morewas sagging due to all the weight added on for the RV conversion. The guys at Oregon Auto Spring were great. They did not try to upsell and were honest with the pros/cons of full suspension jobs vs. making a few adjustments here and there. We installed an additional Leaf Spring to the rear to provide more support for the weight. Worked out great, as the additional spring lifted the rear to where it is now not sagging and looks on par with the front end. I returned after about 500 miles for a suggested check and all was fine. As this is simply a mechanics shop there is no real waiting room, but I only had to wait like 45 min for them to put on the spring so not a big deal. Fast and friendly, great service, knowledgeable, and honest. Highly recommend.

We struggled with an RV with a long overhang in the rear. It has "drag wheels" but we hated to hear…read morethem used! Oregon Auto Spring Service custom built us new leaf springs which lifted the rear for better clearance and better front to rear balance. The improvement is amazing! We drove hundreds of miles to get to them and it was SO worthwhile. It's like a new and improved RV!! All at a very reasonable cost. We were sent to them by chassis experts who recommended this over air bags or other options and it was the perfect solution.

My family, including now my son, has been trusting Chris and Jacob at JC Car Care with our vehicles…read morefor over 12 years now. I have complete trust in their looking out for us in taking care of our cars. Thank you so much. Highest recommendation here.

They did a great job taking care of my car, a 2007 Ford Escape. I had my brakes go out and due to…read morethe age of the car and wear on the brakes I needed a full brake job including brake lines. They were very communicative and went above and beyond to get the job done.

My vehicle ended up at Marsh Transmission after another shop messed up the automatic transmission…read more Paul and his team were able to quickly diagnose the problem and recommend a course of action. I usually do auto repairs myself, but transmissions are really intricate and I didn't feel comfortable trying to do this on my own. But Paul spoke my language, made me feel like he was being completely up-front and honest, and the results speak for themselves: the transmission works better than ever now, and has for over a thousand miles. Paul also went the extra mile (well, more like 100 mi) and spent time on the phone with the other shop, their insurance company, etc. He helped convince them that the issue had ACTUALLY been caused by a faulty installation of parts, so in the end insurance covered the cost. This shop is honest, hard-working, quick, and thorough. I would absolutely recommend them.

Honest and upfront. He even came with me for a test drive so I could show him the symptoms while he…read moremonitored his computer (plugged into my truck) for initial diagnosis. Always sucks taking a car to a transmission shop, there is a problem and it's going to cost $$, but appreciate the upfront pricing and honesty.