Great location and great service!! I dropped off my oil to be recycled and it was easy for sheezy. read more

O'Reilly Auto Parts - Free tool rental program - Auto Parts & Supplies Near Me - Vacaville, California

Excellent service! Ian tested our battery and changed it for us. Great customer service!

Cannot say enough about my experience in the store today. The gentleman employees that work here are welcoming, kind, and extremely helpful but my experience with Robert was one I'll never forget. He was very knowledgeable very helpful and he came out and changed my windshield wipers I purchased. I am most grateful to this kind gentleman who is very professional and helpful. I cannot thank you enough Robert you deserve a huge raise. read more

Lori was amazing . Great customer service . Thanks for getting the right parts for our Mini Cooper

My car was running low on engine oil and I am clueless about car. Stopped by and a young lady helped me find the correct oil for my car and even put the oil in for me. She was so thorough and triple checked to make sure it was the correct one. Greatly appreciated the exceptional service I received! Now I know where to go for my car needs! read more

Hunter was so nice and helpful! Thank you so much for helping a girl out and going above and beyond

I bought a new battery for my car here from friendly team member Brad. They had two in stock. Brad subtracted the core, installed the new battery for me, and took the old one. He was so nice, with a great personality. My car is back in business. Thank you Brad! read more

This place has always helped me out and never gave me a hard time. I've been going here for the longest time and never left a review. So today they deserve one. I like to recognize Sophia and the rest of her team for always helping me out in getting the right tools for my car. This store contributed my car always going to the race track since 2019. Thank you for your continued support. read more

O'Reilly Auto Parts - Auto Parts & Supplies Near Me - Vacaville, California

Went for the free "check engine soon" diagnostic and employee Sophia walked out to the car with me. She quickly discovered the problem and looked up the parts cost when we went inside. She explained that it was usually a problem that could be fixed with a spray cleaner that they had for sale. She then walked me back out to the car and showed me where and how to do the job. I was a bit nervous but it worked! Sophia was patient and knowledgeable and nice, and we fixed the problem for $12! When that light went out and stayed out, I was the happiest customer in town. read more

I always call before I go. They always get the part I need either the same day or within a day or two. The people are friendly and help with what you need to get. read more

I bought a new to me car last night and one of the headlights was out. So I went to O'Reilly to get the light replaced and Sophia helped me pick out the right light for my car and even replaced them for me. She is really knowledgeable, she knew that when she changed them out so that they would match for me that one had been replaced before. I recommend if you go to O'Reilly ask for Sophia she's excellent. read more

Great service from a knowledgeable staff that's always ready to help you solve any of your auto repair or maintenance issues.

Went here yesterday and I believe the personnel who helped me was Raumy (spelling). Very informal, very helpful and very courteous. Helped me out with my car battery issues and answered whatever questions I had. I appreciate all the help! read more

For as long as I've lived in the area I've been a regular at oriellys cause Christian who used to work there always knew what I was looking for. I wouldn't really know what I've needed at time and based of my description of my problem he knew what I needed. A underpaid mechanic at its finest. I hope whatever reason corporate had to let this gentleman let go for was worth it. read more

Totally give them 5 stars. They always have the best deals and everything is in stock. I have been looking everywhere for an air filter for the truck. This is the only place that actually had it in stock. The peeps here are super friggin cool. Totally help you with anything you don't know about. Super friendly totally knowledgeable. This place makes any novice feel welcome. read more

Went to get some windshield wipers, get there and the car doesn't start. I was like not today, heading out to my show. The guy inside was able to instal a battery and get us back in the road within 10mins. Great service read more

The employees here are absolutely fabulous! Brought my car down at 8AM on July 4th because the battery died twice the night before. I knew i had bought the last battery here but wasn't sure how long ago. The staff found my name and car in their system and confirmed that it had been bought 18 months ago. They quickly checked my battery and alternator and both were doing what they were supposed to. Although it may have been simply a corroded or loose connection on the top, they put in a new battery for free and I was on my way. Problem solved - thank you so much!!! I will definitely be back for whatever car problem comes up next! read more

Service, excellent. Knowledgeable employees, oh yeah you bet! Jesus helped me out, got everything I needed quickly. Even got me a list of parts that could be the problem in case I needed to come back. When he left me to grab my part other employees just walking in were insuring I was being helped rather than tapping on their phones. Overall a more welcoming and helpful experience than any other major part shop in Vacaville! read more

Came in with my Check engine light on tressed out since I had just dropped about $900 dollars in repairs for my car ... Theresa came out checked it and we got a 7 different codes, one of which was a gas cap. She recommended try that first and see if it helped. Instead of trying to sell me everything on the list ... 10 buck cap gas later the light came off ! Thank you for the help ! read more

I was at the Vacaville store about a week ago and was very disappointed with how I was greeted.. 'I wasn't ', there were 3 employees that day and 1 customer besides myself. I walked around aimlessly looking for a certain thing and not once was I asked 'Can I help you'? I eventually found what I was looking for and stood waiting to be checked out. One employee was talking on her cell phone, another had his back to me at the counter and the one who was checking someone out completed the transaction and turned around and went in the back!! Hello am I invisible???? Sorry I have to say I was very disappointed with how this place has gone down. read more

Dolores is awesome , she exchanged my battery even though it had expired a few weeks prior ! Saved me $100 right before Christmas , thank you ! read more

I don't know much about cars. I had my car jumped at a gas station and came here to get a new battery. I literally walked in and said "I think I need a new battery and I have no clue what kind." The guy said he would help me. He looked under the hood of the car and tested my battery. I was right, I needed a new one. He then helped me figure out what kind of battery I needed and put it in for me. I'm sorry, cars just aren't my thing. Thanks for taking care of me! read more

Stan, the Manager, was so helpful and I had a great experience with my visit, I went in to get my windshield wipers changed because they were done for and Stan took the time to make sure they were the right ones for my car and also helped put them on for me. He was very nice and also a great person thank you for your great hospitality Stan! read more

Came by yesterday after finding out my 2 headlights were busted. Having no clue what to get, Christian offered help the minute I got in. He only not helped me find the bulb I'm looking for, he also helped me change them. Thank you Christian for going above and beyond. Great customer service! read more

Awesome experience. I bought a new battery and it was quick, good price, friendly and installed it for me.

I did not get a call back from Oreillys about the result of my car battery recharge so I had to call them. I was put on hold for 20mins to find the result of my car battery. Drove to the store with the call still on hold to find employees were hugging each other and messing around the store! So I went to Walmart to replace my battery and the employee there wouldn't even accept the battery cause the workers there didn't even write the result of the battery test on the yellow ticket. I had to call them back to get the results so I put my phone on speaker and the girl who put me on hold told the Walmart employee they were busy to write the result down. BS in my opinion because there was no other customers at the store when I was there. Highly unprofessional employees incompetent of completing a simple task to call back their customer and incapable of simply writing the results. Hire more professional employees capable of doing their job right! read more

Purchased a alternator from 19213 and was only given 1 option. My friend had called earlier that day and got a price for $89.95, I was charged $142.79. I tried to exchange for $89.95 alternator and was told I could not return. 19213 tested and said was good but refused to exchange. Went to other location on depot and found out the difference between the 2 prices was $89.95 had 1 year warranty and the $142.79 has lifetime. I'm not concerned with warranty and feel like 19213 makes more money for selling me higher priced alternator. Overhaul customer service is very poor. I had to deal with attitude the whole time. Talked to depot location and they agreed I should have been given all my options before making purchase. I think 19213 had stated (you didn't ask). Very frustrated! read more