I had my Rheem central air unit serviced. The woman I spoke to on the phone to set up my…read moreappointment was personable and professional. Technician Trent was prompt and also professional. Overall, I had a very good experience using this company and would definitely use again.

I am a second time customer with APB Construction HVAC and every service has been excellent…read more Customer service has been very polite and friendly. I did have to call back to have an extra repair done and Trent was very responsive and helpful. He was able to fix the issue quickly. I highly recommend this company if you need anything AC. Mahalo everyone

The KK Air conditioning team was fast to respond, professional, reliable and a high-quality AC…read moreservicing team. Myra (office manager) was very sweet and got back to my quote and questions very fast, explained to me whats was included with maintenence cleaning my split AC indoor and outdoor units and was able schedule maintenance with my day time preference in 2 days. They partner with Hawaii Energy and gave me $150 off instant rebate for maintenance cleaning both my indoor and outdoor units, which made their rate very competitive compared to all the other company quotes. Cleaning day I was notified in advance when the technicians were on their way. The 2 technicians were professional and came on time with their company KK air conditioning truck and van. They were both very nice and patient with my 2 curious toddlers and dogs. The cleaning work was phenomenal, and both indoor and outdoor units were squeaky clean when they were done. 3.5% fee for credit card payment and received an email invoice receipt. Im very grateful to the KK air conditioning team and will definitely be calling them again. Thank you KK Air Conditioning!

In mid May 2024, I had our central air conditioning serviced. I contacted this company after…read morereading the reviews. The appointment was made very promptly and Myra was very friendly. On the day of the appointment, we noticed the two technicians were consulting with someone on the phone. We found out later it was the owner of the company. Long story short, they were confused about the drain lines and had to spend additional time "unclogging " them ( which we were charged for). We paid over $500 for this "service"! We were grateful for what we thought at the time was their due diligence and thoroughness. I even wrote a very complimentary review on their website. Fast forward to August 31, 2024 when we discovered a leak originating from the upstairs ceiling. The origin of the leak was an overflow of the drain pan from the air conditioning unit because the drain was not working properly! I immediately called KK air conditioning to let them know and Keith the owner came out. He informed us that the installation of the condensate pan was improperly installed (this is not true because this is not a new installation and we have had it assessed by two other AC companies since then and they did not mention improper installation) which caused the leak and that the technicians cleaned out the secondary drain because the primary drain was difficult to access as it was underground?!? I asked him why weren't we told this at the time since we're not the air conditioning experts and he replied, "they're just technicians " . Keith felt he was doing us a BIG favor by not charging us a fee for coming out to check on this problem. The cost for the damages of the leak was over $53 thousand dollars and took 3 months to resolve. Our homeowners insurance was increased 278 percent for 5 years!

I yelped Monday. Chris replied within minutes and was able to get my new Friedrich ac installed…read moreTuesday. My installer Wallace was very professional, personable, and helpful. The first unit from the ac supply house was damaged. He called Chris and, after he went back to check on the other available unit at the store, found it was also cracked. Luckily for me, he was able to pick up another unit at the supply store's airport warehouse. It was a long drive but he assured me they would get it done that day. I appreciate his extra effort and initiative! And also that Chris asked the right questions from the outset and for pictures of my old unit and its manufacturer label. Couldn't be happier with their help and my new ac!

Quick response to my inquiry, and fast, professional service same week. Braddah Wallace was…read moreawesome. Highly recommend Kung Fu Air Service

Highly recommend! From the initial call through installation, Island Comfort is top notch. Our…read morerepeat business says it all. They are professional, personable, and responsive. Trish, Jeff, and Shayne - thank you for making the investment totally worth its value in service!

Our Island Comfort AC Technician MANA was outstanding!! He has such positive, calm, friendly, and…read morekind energy! Our two dogs Toby Flanders and Koda Pinkerton loved him immediately. Koda kept following him around as he made repairs to two of our AC units. MANA even found an unknown leak in one of our AC units and fixed that as well! He was very knowledgeable, professional, and a lovely human being!! He and the whole company are truly spectacular! 5 Stars!! Highly recommended!!

Fast and detailed responses. I was given a tentative quote for a cleaning on my split units after…read moregiving them the necessary information. It was not the cheapest but I was impressed by their timely responses and no sales pitch. Very straightforward. I was given several dates and times to choose from and they scheduled me. Two techs showed up, a little early which was perfect, they got right to it. Super polite, took their shoes off. My AC's were filthy and gross. They cleaned and sanitized without leaving any mess behind. My refrigerant was low with a suspected leak, however that will have to be a next month problem. They urged me to top off and fix the leak as soon as possible and let me know what would happen if I didn't fix it soon. Message received and understood. Thank you Ultimate Air Conditioning! I'll be in touch next month! Ps: the AC was cold before but it is extremely cold and feels super clean now. Shot out to Kimberly for the quick and painless quote and scheduling and to Keahi and Levi for the amazing service and advice!

Updated Review (05/08/2026): Woke up this morning to a wet spot on my couch. Can you guess what…read morecaused it? Our a/c is still leaking, even after someone was sent to remedy the situation. This is so unacceptable. I paid over $400 to get my a/c cleaned, and now I'll probably be stuck with an even bigger bill to get it repaired or replaced since something is clearly wrong with it now after this company 'cleaned' my a/c units. Buyer beware. Further Update (05/08/2026): The company contacted me via text, and it is clear they are not capable of properly assessing an a/c system prior to beginning a service nor are they capable of handling systems that drain into a single drain line. A quick Google search indicates that two a/c units sharing a single drain is not uncommon, so I fear for others who have the same type of system as me. While they remained professional in their communications at first (which was the primary reason for my initial revised 4-star review), it is apparent that they do not have the knowledge or skills to properly complete the job for which they are hired and they aren't willing to take accountability for damage that they caused. If they didn't know how to handle a system like ours, then they should not have performed the service in the first place. Our a/c units were in perfect working condition (no issues, no leaks) before they came to 'clean' it for us. We've scheduled to have another company assess the damage and repair it for us, which will now cost hundreds of dollars more than the initial cleaning cost. For this reason, it is not hard to see why a customer would give a 1-star review and a strong 'do not recommend' warning to others. Text conversation with the company is included below for reference.

Very professional, respectful, and efficient! Great pricing and answered all my questions. We will…read morebe hiring Melvin again next time we need servicing of our split AC units.

They wasted 4 days of my time. 2 they made mistake on his days that I took off and had to…read morereschedule. they worked on my bedroom 9k btu ac for 3 days and supposed to comeback with part they said ordered and never showed up or called me back for update. Left me hanging for days and weeks.

I have used Mark for both cleaning, repair as well as purchase a system for him (for one that…read morecouldn't be repaired). He does a terrific job at very reasonable prices. He always comes the day that he commits to (some other guys have rescheduled). Can't recommend him highly enough!

I Highly recommend The AC Guys! Outstanding professional customer service, very prompt response…read moretime (even evening & weekend). On a Friday night, we had a leak in one of our split units and Mark responded within an hour to schedule a troubleshooting appointment. Mark came out and fixed leak. While he was here we asked him to quote us on replacing two 20yr old units and moving an existing unit. His quote was very prompt and reasonable. We scheduled installation and Mark & his (very professional and courteous) crew finished entire job in 6hrs. I highly recommend The AC Guys for any AC needs. Mark & crew are awesome! Thank you Mark!!!!!

We were having problems with our central air conditioning unit, and a previous tech (not from…read moreCalvin's) told us that we needed to change the whole system, which would cost $17-$20K. I called Calvin's for a second opinion, and he actually told us that replacement was not necessary at this time, and he was able to diagnose and fix the issue. We appreciated his knowledge, honesty, professionalism, and the fact that he didn't try to upsell us. He is also super friendly and gave us really great maintenance tips. The world needs more honest technicians like Calvin! We will definitely be using him for all our future AC needs.

Initially, Calvin's did not fix the issue we had…read more However, they reached out and after clearing up some mis-communication issues (to include our calling the wrong number), Calvin himself came back to our house to fix the issues. I appreciate the timeliness in rectifying the issues, thus I am updating my review to 4-stars. Thank you for understanding and fixing our AC!