I've been seeing Dr. Oakes for almost 20 years. Always have had excellent, professional care. From crowns and cleaning...always treated like family! Jolena in the office is so friendly too! read more

I am surprised there are not more low-star reviews. I switched to Dr. Oakes after moving here and had 2 bi-annual appointments. The dentist I saw 6 months prior to Dr. Oakes had also not seen anything of concern or any areas that they said they want to keep an eye on. Suddenly, Dr. Oakes "found" several places to fill/fix and pushed me to get those procedures done. I have always had bi-annual cleanings/check-ins my whole life leading up to switching to Dr. Oakes. I haven't had any cavities or other teeth issues that would warrant a filling or anything other than routine cleaning. It was very fishy to me that these "issues" they saw were never seen by othter dentists, especially if there were several problems, so I canceled the 2 times they tried to schedule me for the procedures. The dentist I switched to for my bi-annual after Dr. Oakes didn't see any issues with my teeth, even after asking them directly about the teeth Dr. Oakes was going to fill. It is scary to think that if didn't know any better, I would've had unnecessary fillings done which could've lead to unnecessary issues with my teeth later. On top of that, it would've been very costly to have these done, even with isurance. Not everyone has a few hundred dollars to throw around. How many people has he convinced that they needed procedures done when they didn't? How many people lost their money to Dr. Oakes poor/greedy judgement? As if this couldn't get worse, Dr. Oakes was a creepy individual. In both appointments he would touch my shoulders and upper chest in a way that dentists never did and never would need to. He also asked questions that were weirdly personal. I gaslit myself after my first appointment there regarding this behavior, but when it happened during the 2nd appointment to a more intense degree, I switched to a new dentist. The front desk worker is also not the best to deal with. Always seeming annoyed with patients and talked bad about people after phone calls with them. read more

This is a longer experience due to the amount of work I had done with this dentist. Initially Dr Oakes was a great dentist and I really appreciated him as a person. I've had multiple crowns done by him. The last crown I had done by Dr. Oakes was in September of 2024. His assistant redid the temp crown a total of six different times. When we received the permanent crown back, I told him it was way to dark and he agreed. He sent the crown back to be recolored. Two weeks later, when we received the second permanent crown, I informed him it was still too dark. He did not agree with me and showed me his color chart he had to choose from. Mind you, this is a front tooth of mine. He seated the permanent crown and then I got an abscess in my face. I had to have surgery and then a root canal on the tooth. Which took about a month to get everything done. In total, I paid over $4k for this tooth. I decided to try a new dentist, as I am getting crowns on the other 3 front teeth. My new dentist said because they are front teeth, I need to get a custom color done. This is my smile, the first thing everyone sees on me. I was told that when they match the 3 teeth they are doing to my natural tooth color, the tooth that dr. Oakes did is going to stand out significantly. Very frustrated, I tried calling Dr. Oakes office to see what my options are with the crown he did. The front desk lady questioned me on why they were hearing about it this late and let me know the doctor probably wouldn't call me back. I had already told Dr Oakes the color did not match and now have two other professional opinions telling me I was correct on thinking that. The reason they are hearing about it a second time a few months later is because I had to have surgery due the abscess, a root canal and then had to save money and find a new dentist. I also tried texting Dr. Oakes, the same emergency line I used when communicating about the abscess I had in my face. It's been a couple weeks and I have received zero communication back. I had to pay $900 additional to get this crown that I just had done in September, re-done so that it will match my other 3 front teeth. I was never given the option to get a custom color from fr. Oakes and I'm not a dentist, so honestly I didn't even know it was an option. This was extremely disappointing, especially from a professional. To not even get a call back, seems extremely unprofessional and not okay. I would be cautious of the work you have by him. read more

They're happy to bill insurance and take your money, but refuse to address a poorly placed crown that is 2 years old and per our new dentist needs to be redone, as its trapping food due to "poor contact", which my husband has complained about on more than 1 occasion to the office. They will not even discuss it just "no", meanwhile because it was recently done the cost for fixing the issue comes 100% out of my pocket; crowns are intended to last more than 2 years. In addition, I'm quiet honestly scared to call them about the crown they did for me, its bulbous and doesn't fit my mouth right. My $200 nightguard is pretty much useless as it now does not fit, just had the crown done in June 2020. I was back in the office at most 2 weeks after it was placed because it wasn't right, still not right. I have never in my life left a poor review like this for a business, let alone one of my healthcare providers. I am so incredibly disappointed, what more is there to say? Save yourself the grief that I'm currently dealing with, go elsewhere. read more

AVOID OAKES FAMILY DENTISTRY AT ALL COSTS. This is the worst dentist in the history of dentists. They are currently running a scam on state employees who come here with State of Washington employee insurance. Dr. Oakes did a root canal and did not get the site clean and then installed a temporary filling for no good reason other than to give business to another dentist that he scams with who was supposed to do the permanent filling (who does this?). The root canal got severely infected and destroyed a percentage of the jawbone. Another dentist was able to clean out the mess and piece the tooth back together with the correct filling but the year and a half long adventure has been filled with much pain and extra cost. read more

Just moved to Vancouver and this was first attempt at choosing a dentist! BIGGEST MISTAKE I EVER MADE! I had a cap come off my tooth after 20 years of use and now needed a new one. Dr. Oakes cracked my tooth when replacing the new cap which spawned a whole host of problems, mainly needing a new implanted tooth and cap at the cost of over $3,000. Dr. Oakes all but admitted to me he cracked my tooth when replacing the original cap by refunding me my money fro the replacement of the cap. My dental insurance stated they would not cover the over $3,000 bill because I already had a cap put on that tooth. I explained to them why I was getting the implant and that the dentist had cracked my tooth, but when it came time to explaining that to the dental insurance they told a stream of lies ten miles long and I got SCRWED! Paid over $3,000 for their admitted mistake! read more

Had a crown placed. It didn't feel right on my tongue. I was charged for the appointment to go back and check out the crown. Front office lady is rude! Don't go here. I found a new dentist. When I explained what occurred they told me it is common practice for a dentist to guarantee their work. Not Dr. OAKES. And when I asked to speak with him I was told I couldn't. ​ read more

Saw a new dentist after they dropped me as a patient because office staff is incompetent and I told them so. They make crowns in the office. It was horrible from the day they put it in my mouth and was a "snaggletooth", constantly catching food. Dr Oakes never cared to do anything about it. Well now it needs to be replaced and it is my newest crown. Total waste of money! They also made teeth whitening trays in the office and those aren't right either. Plus they dropped me so they did not honor the "lifetime" plan. Happy to have a new dentist!!! Thanks for dropping me because now I have a good dentist! read more

If you want a great dental experience I highly recommend this office. I'm a big baby when it comes to fear of pain, & cold sensitivity on my teeth. Their hygenist is always careful not to send me to the ceiling with the air, or water rinse which are BOTH COLD! Dr Oakes is a great guy as well. Always upbeat and not hard to look at either ladies! He's always informative, sings along to the radio playing softly in your room, keeps you pleasantly preoccupied while you're in the chair. With all the proceedures I've had done in the last few years I've never been scared or had any pain. He also found a way to straighten my front teeth by using crowns. Not only was it painless, it was same day crowns. All they had to do wasmake a mold of my teeth, once that was done I had a new smile. No braces for this lady. And I didn't have to worry about how to pay for it, ask them about Care Credit. It is a program they use that is interest free if you pay it off within one year. read more

Dr. Oakes is an excellent dentist plus he happens to be a very caring person that will go the extra mile to make sure you are comfortable and feel safe. I have a lot of stress/anxiety and everyone at the office is so pleasant. He has taken care of my entire family. read more

I started going to Dr. Oaks when I was a little girl, he used to do an amazing job. When I was about 9 I broke my two front teeth and needed caps. He did an amazing job. However, a few years ago I broke one of the caps and needed a replacement. For some reason he made the new cap a completely different color than my other front tooth. Now I am ashamed to smile with my teeth showing. I even asked if it was going to be the same color. He used to be so great...but now his work has made me so self conscious. read more

This office should not accept child patients if they are not prepared to deal with the extremely normal fears and anxiety that kids have at the dentist. The doctor was impatient and borderline irritated that my kid kept trying to touch his mouth, was scared, and had a hard time being still with drills and needles in eyesight. We left without the procedure being performed and a scolding about correcting his behavior. Never in my life have I seen such hostility and poor bedside manner in a dentist supposedly servicing families. Children are not adults and shouldn't be expected to act like them. Thank you for making sure my kid starts out with the most negative experience at the dentist possible. read more

Dr. Oakes and his staff are always friendly and show true empathy towards me and my family as we have been patents here for many years. We're always greeted with a smile and everything is explained up front so no surprises. If you're looking for a new dentist who's extremely knowledgeable, friendly, and treats you with respect this is the place to go. We've never had any issues with the doctor or his staff after well more than a decade. I cannot recommend highly enough how much our entire family loves this dentist and staff! read more

We have been going to Dr Oakes' Family dentistry for over 5 years and have been very happy with their service and sincere care for your dental health. The dentist is always personable and very friendly - the same with all his long time staff. If you are looking for a small, family office to go to be sure to give them a try! read more