Very nice & professional guys! We received exceptional customer service. Def recommend

I highly recommend this place !!! They are experts in European cars ! If you are looking for Great customer service, Amazing deals, and a place that can work with your low credit score this is the place ! read more

zero stars!!! buyer beware!! sold a car which was broke down in two days!! $3000 worth of repair!! beware they are scam artists! ripped off two older women of over $10,000. refused to help! look at their bbb report! hiring an attorney as we speak!! beware!!!! save yourself a major headache do not buy from these guys!! read more

Shawn helped me buy a 2009 Audi, great honest guy tried to get me the best deal possible. Great first buy from a professional dealer read more

OC Auto Guys - Update : the car turned to crap, in less that a year of having it these guys sold me a car with major issues , my fault for no - Used Car Dealers Near Me - Costa Mesa, California

I bought a 2015 Ford Focus that OC Auto Guys advertised in the internet on 12/28/2019 had many photos of the exterior and interior of the vehicle. One photo shows the cargo area (hatchback) had a cover. Before I completed the deal I ask Shawn about the missing piece, he said probably the detailers removed to clean the car, but don't worry as soon as I find it I let you know. It is over a month and the part is nowhere to be found. A warning to prospect buyers make sure you get everything before you complete the deal. Also the car had a recall for the fuel tank deformation, I informed Shawn he told me I should take care of it and I did. The law stipulates that dealers should take care of any outstanding recalls prior to the sale. Before you buy a car check with nhtsa.gov/recalls and it's free. read more

Omar and shawn were extremely helpful they went through all the options to get me the deal i needed to buy my first car read more

OC Auto Guys - Used Car Dealers Near Me - Costa Mesa, California

Horrible business ethics, Omar is a scammer and the people working with him know it too they played us about how they didn't have the keys and it's with Omar, then Omar tells us it's with them. Had a very bad gut feeling from the start and we were right, he called us over to the other office to do the paperwork and telling us how it's going to take 2 hours for the paperwork so they are going to detail the car for us, we said no but he insisted, kept talking to us trying to drag out time and not printing out paperwork for us to sign saying Westlake is an old bank and we can't do it electronically, printing papers doesn't take 2 hours. We went to get food but decided to go to their second address to check on the detail and how it's going. Good thing we did, caught them swapping out parts and he can't legally give us the car like that with a bad transmission or whatever he said, I asked when he was going to tell us he's having something switched out before or after signing all the papers. He freaked out and told us he's doing us a favor, I don't think so. I called him and told him all the reviews were right about him. Believe everything bad you are reading don't believe anything else, save yourself the stress and save your money and shop somewhere else don't even buy a toothpick from these PRICKS. I haven't used the words that have been in my head but you get where I am going with this. SAVE YOURSELF THE TROUBLE OF DEALING WITH THEM BECAUSE YOU WILL GET SCAMMED!!! read more

They gave us a low TrueCar price to get us into the dealership and see the car and then added $1000 to the price plus $1000 of extra fees. On top of their dishonest tactics, the dealer was rude, snarky, and obnoxious. Try elsewhere if you're buying a used car. read more

Great service. Reliable and will highly recommend for future reference. Definitely coming back!

I purchased a BMW 328i about 42 days ago. Today I took it in for an oil change and to have a burning smell inspected. I chose an independent shop by my house that has worked on our cars for years. After inspecting the Oil he noticed that oil was very dark and the oil filters was pretty bad and the fact that it had an oil change sticker reported that it was recently changed the mechanic said it was impossible that the oil had been changed. In addition, this the car has multiple oil leaks that have been around for sometime , Shawn (OC Auto Guys Salesman) mentioned to me how the auto shop inspects the cars to make sure they are mechanically sound "the car may have some cosmetic issues, but my guy makes sure its mechanically sound". My mechanic reported that he noticed oil is leaking from the pan itself and the oil filter gasket, adding on to this the radiator hose has been leaking for sometime. He also mentioned that thrust arm bushing is cracked and leaking. I did send an email to Shawn to make him aware that they may not be inspecting the vehicles fully and after he spoke in such high regard of the shop that inspects all of the vehicles.I was not going to write a review yet I thought about someone else getting stuck with a huge bill after purchasing a vehicle. I know the business of used auto sales the waters can be kind of murky. Yet I trusted his word on the inspection, I made the mistake by not having my shop look at the car. I am not sure if Shawn knew that the car had these issues, or the shop he uses to inspect the cars hid the issues. So I would suggest before you purchase the vehicle get it looked at or pay the 350 dollars to be able to return the car if you have second thoughts about your purchase. I waited two weeks for a reply to see if we could remedy the situation I got response that he would check with the mechanic and never heard back. read more

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OC Auto Guys is the best , they were such a big help! Very nice guys! I am a first time buyer so they made the process very easy and quick for me! All of they're cars are very reliable and go through all types of inspections before they sell them so it made me trust them a lot ; knowing that they're foreign cars are safe to buy! Overall if i can give them 100 stars i would ! I would definitely be recording them to anyone who is thinking of going to them! read more

Omar was nice. Good deals. New vehicle purchased. Welcoming environment. Check it out.

I just bought a car from Shawn and it has by far been the best experience I've had. I have bought from Craigslist and dealerships and nothing has come close to Shawn and Ben. I have been personally taken care of by each one of them. They have answered all questions to the best of their ability and most importantly with honesty. The prices can't be beat and neither can the service. I recommend these guys to anyone looking to buy a preowned vehicle. Thanks Shawn and Ben! read more

OC Auto Guys - Used Car Dealers Near Me - Costa Mesa, California

Best service, no hassle in and out with an amazing deal!!! Go see Shawn and his team!

These guys are just that- guys catching deals and passing them along. Avoid dealerships and cut to the real thing!

Earlier today I walked in to OC Auto Guys to look at a car and within minutes I was helped by this well educated man. The service was amazing and confident. He helped and provide detailed information regarding my interest and provided me with the best deal. I'm leaving today with a new used car and excited to drive it back home. I highly recommend this place! They know their shit! read more

Me and my bf came in after shopping around for the perfect car for around a month . We walked in without the intention of coming out with a new a car, little did we know it'd be the best decision. We spoke to Omar ( our sales person) and he was the best. Such a pleasure to have someone so knowledgeable help us!! He made the transition super smooth, getting a car can be scary but he explained everything to us and answered the million questions we had. I would definitely recommend this place to my family and friends!! read more

We contacted them early on Saturday and was able to get an appointment with in an hour and a half of us calling. When we get there we had about 2-3 people ahead of us but Sean asked which car we were there to see and he already had it warmed up ready to test drive. When we returned he asked how we liked it and we let him know we were ready to buy. The process of purchasing a car with OC Auto Guys is very simple and the prices are extremely reasonable. We sat down with Rush ( I think that's his name) and he was basically the finance guy that walked us through the paper work, the financing options and all the warranty information. While most people dread going to a dealership because they know they will be there all day I would say we were in and out in about an hour and a half. Because we were financing we needed to have insurance before we drove the car off the lost but Sean stepped right and gave us information for his insurance guy. While we didn't use the insurance guy he had it was still nice to have the convenient option. We will definitely purchase a guy from here again in the future. Thanks again Sean and Rush. read more

Sean and Victor wee absolutely great! Very nice men who were prompt at answering my phone calls and text messages. When I arrived, they help me locate the office and the car was there READY and nice/clean. I did decide to go with a private party but I can't thank them enough for helping me and answering all my questions! read more

My son (18) and I drove from North San Diego to look at a Veloster for my sons 1st car. I was on the phone on/off with Shawn weeks prior and he was very helpful. And, what I really liked was Shawn wasn't trying to hammer me down with a sale right there and then; as well as not sending me endless emails and calls after my initial interest (as did several dealerships...which I had to soon spam-em). We arrived and spoke with Shawn and he forwarded me to his partner, Rushdan. Rushdan couldnt have been nicer and non-in your face-selling. He was honest and informative about the Veloster and answered all my concerning used car questions. And, knowing that the car was for my son, Rushdan spoke directly to him several times and asked him questions, showing general interest in him and his interest. Rushdan and Shawn handled the sale together. They were personable and not pushy. I was 100% happy with the price and the process leading up to the final sale. We drove off with my sons first car and my son couldn't have more stoked. All of his friends are envious of his new ride. In addition, I have sent some of the Dads in the neighborhood who are looking for cars for their kids the OC Auto Guys website. read more

OC auto guys and in particular Shawn are a terrific establishment. I was treated very well and love my new car. Classy company with classy people. Thank you so very much Shawn read more

Called to view a car and they were quick to set up an appointment. That's when the professionalism ended. The salesman suggested against our car of interest and kept pushing other cars on us that did not match our needs at all! I have never encountered such poor customer service in that he was unable to match our needs or even let us go into the car. Very disappointed in our experience. read more

Saw a car i liked and had omar contact me, now i'm walking away with the car i wanted. good customer service definitely recommend getting a car from here they have a nice variety and quality cars. hit up Omar to get a new whip! read more

Very helpful i just turned 18 and had no one to cosign they helped me through every process and explaining loan situations and helped me in every way to submit my loan and helped me get to the lowest possible price sosoosososososo helpful!!! 10/10 recommended for every car purchase read more

Went with my mom to look at a a car for me for the first time. I spent last few days going to different dealerships and learned a lot about the sales techniques, mostly negative. Shawn gave me such a sense of peace cuz other places made me so anxious. I love my new car and glad I got it from this place. Def recommend!!! Thanks Shawn! read more

This is by far the worst dealership I have ever step foot in. They come to you with smiles and all these records about the car, how it is perfect and no issues. WRONGGGGGGG ....The vehicle I purchased had engine issues and now I am stuck with a $12,000 repair just after 2 months of purchase. If you want a nice clean car; stay WELL AWAY FROM THIS DEALERSHIP. I REPEAT, STAY WELL AWAY! read more

Easily the most trustworthy auto dealer I've ever dealt with. These guys were fantastic and one of a kind. I talked to a lot of dealerships and sales people before finding Shawn and Victor with OC Auto Guys and made the deal happen. Shawn and Victor were very knowledgeable about their inventory and were very transparent through the entire process. I would absolutely recommend these guys to my family and friends! read more

10 months to get a pink slip. DMV Investigations Office involved. If you have any sense about you, try another dealer.

Welcome to the DEN OF TEMPTATION!!! If there is a such thing... it would be located at 1041 W 18th St in Costa Mesa. My family and I recently bought a beautiful shiny new car (new to us anyways) The process couldn't be any easier. We logged on to TRUCAR.com saw our options, picked a good "reliable car" (after doing research) that was within our budget from a dealership with a 5 star rating, called the OC AUTO GUYS for an appointment for a test drive...signed on the dotted line and that was it... Happily ever after, we were... I thought. Right before we signed... our new IRONCLAD contract I had asked Shawn (A "*Distinguished Toastmaster") what if the car breaks down a week from now... he confidently reassured us that they have an extended warranty they offer with **AutoSave... So we bought the extended warranty. Driving the car to work and back home for 1 week we notice this car's transmission is failing...uh oh... So we called our new good friend at the OC Auto Guys (Shawn). Turns out he was no help. Thats funny because he was such a big help on showing us where to sign the contract... but ok no problem we have a Transmission warranty Shawn sold us... called and dealt with the warranty company "AutoSave". They told us they cant help us. Confused yet? Because we were. Apparently, problems with a broken transmission does not mean you can use a Transmission warranty. Pissed off feelings and adult bad words (insert here). I called Shawn again and explained the situation... Fast foreword 4 months later... Still paying on the car. Transmission still in pieces at the transmission shop. Warranty company saying too bad so sad. Shawn not returning any of my phone calls. Countless rental cars and Uber rides. Stressed out not knowing where our next ride is coming from or if I can afford it... this car situation has easily doubled in price. It all comes to fruition... The "OC Auto Guys" buy shiny pretty looking cars (good or junk). Then make all the junk cars look real tempting. Next they hired a smooth talker that gets you to agree that its a great car for a great price. They make it so easy to sign a contract. Then BOOM your now stuck between a rock and a hard place. Clever really, great way to make easy money from innocent people. I never seen a serpent smile but I'd guess it would look a lot like him shaking my hand after we signed the contract. What Im really saying is... If you want to take your chances and risk getting STUCK like us then the OC AUTO GUYS are for you. If you enjoy being taken advantage of by all means please look no further, you found your dealership. If paying for a car that works better when parked then it does when it drives, then please don't walk, run to the OC AUTO GUYS right now. Hey Shawn... I gave you a one star rating because I couldn't find the "No-Star" button. My family and I are experiencing a true financial hardship now. Above all thank you for keeping the negative stigmata of a used car salesman alive! read more

This was my first experience with Oc Auto guys. I learned of them through searching the net for a particular car I was looking for, and they happened to have a potential car for me. I was kinda nervous at first, not knowing anyone here and living 45min away. First I phoned the dealership(oc Auto guys) to confirm that the car I was interested still there, and I spoke to shawn, who informed me that it was avail. I said I'd like to come on in and check it out, and he said "great, it'll be up front and ready for you when you get here" I can't say enough about shawn as my sales guy. He was outstanding, no slick sales gimmicks, no pressure, no attempts to manipulative ploys. And trust me, I am a skeptical type of personality.. I ended up purchasing the car I was interested in, for a price that I was comfortable with. NO hassles, just civil, relaxed negotiations. Shawn went above and beyond when I had questions about CARFAX info. Gave me a complete peace of mind, which we all know is close to priceless. I will use this dealership again. Even if I have to drive 45min+ trip to deal with him again! I wasn't rushed at all and very happy with my purchase!! Would definitely recommend....... read more

Shawn was great and did what he had promised us! Thank you Shawn and your team, the transactions of purchasing the vehicle was smooth and no pressure from anyone at all (just the way I loved it!) Again, thank you and will recommend my friends and family to buy cars from OC Auto Guys!!! read more

Dare I say I had a wonderful experience at a car dealership? OC Auto Guys are awesome. No hassle, just a nice afternoon with SHAWN figuring out the details on how to get my NEW BMW CONVERTIBLE. I found my car on Car Gurus. I had been searching for a BMW hardtop convertible for months and the OC Auto Guys listed my car the same weekend I called in for her. They were honest and allowed me to even put a small deposit on the car to hold it until I could make the drive down from Los Angeles. Shawn is the nicest guy who really works for the client! He got me the best price on my trade-in vehicle and worked with the banks to get me the lowest % interest on my financing. The car is awesome - the experience was easy breezy. Will I go back for next car trade in/purchase? - Absolutely. read more

I was really interested in a vehicle I saw from this dealer online, and in-person the car met my full expectations. Shawn and Tony were incredibly helpful, friendly, and straightforward. I would recommend OC Auto Guys for anyone looking for a pre-owned car in the area! read more

We had a great experience with Shawn at OC Auto Guys. After finding the perfect car online for a great price, we were given an even lower price through the dealership. The transaction was seamless and Shawn was a pleasure to deal with throughout the whole process. We highly recommend OC Auto Guys if you're interested in getting a great deal for your car. read more

They offered a price that is lower than the market price for a very nice car (2010 BMW 328i Convertible) that I bought after I compared it with other options and shopping around other dealers. They have both the service you can get at a dealer and the good price you can get from a private seller. Shawn is honest, helpful, and treated me as a friend. He replied to my phone calls and messages quickly to answer my questions. He provided useful information to help me make a happy decision. I had a great experience there and I would recommend this place to my friends. read more

I just bought my dream car- BMW white convertible from OC Auto Guys and couldn't be happier with their service. Sean and Victor were amazing. This is the way to buy a car. No haggling, no pressure! It was a wonderful, hassle free experience. Thank you Sean and Victor! read more

Such a great experience. Came from a bad dealership in San Diego. And they exceeded my expectations, definitely recommend!

Not a good experience with OC Auto guys and I would definitely not recommend them to purchase a vehicle. I purchased the car just a few months ago with 69000 miles on it. I've only put 6,000 miles on the car. Since my purchase, I've had to get a massive oil leak fixed. My fob stopped working and so I had to purchase a new fob from Mercedes. And now, my rear brakes are shot along with struts and shocks all need to be replaced. read more

This place stands on their word and Shawn at OC Auto Guys keeps his promises! Definitely check this place out if you are looking for a car, they have great deals and are super professional and nice! I love my Honda, thanks again! Jenny read more

So I was just told after 3.5 months of waiting for my tags and registration, That their only responsibility is to transfer the car in my name. So since I received the title from DMV, they feel they are not responsible for the registration or tags. This experience has been the worst ever. They told me they would send a temp registration on Jan 7th and Im still waiting. PLEASE DONT WASTE YOUR TIME WITH THIS PLACE. I guess i will just wait till my personalized tag comes and i will wait hours at DMV. I cant believe they simply dont care!!! read more