Jesse went above and beyond to help us with our situation. The staff and management recognized that…read moreour experience was less than the quality they strive for and they communicated that effectively and kindly. We didn't have the best first experience. I truly believe the measure of a business is how they behave when things don't go according to plan. Jesse and their staff executed the follow up PERFECTLY. We are happy to give them a second chance; and frankly we would have anyways based on how well they received and loved our pets. Animals are unpredictable and the way humans treat them matters so so much. PAWS has a great staff and we are happy to have met them.

We had Brendan at the Lake Forest location do training (five sessions) for the two-year-old male…read moreAussie Shepherd we adopted several months prior from the Mission Viejo animal shelter. We had a dog, whom we also adopted but from Irvine, that we had euthanized at home in early April so the Aussie wasn't our first dog. Our Aussie is typical of the breed - high-energy, intelligent and focused. Although he's a sweetie at home, he was the opposite on walks. The worst problem was his barking and lunging at other dogs. Brendan not only trained our dog, he also trained us. Our fur baby is MUCH better now while on walks. I told Brendan that he, Brendan, is like Yoda. We are very pleased and grateful.

We needed a dog sitter for our three dogs, one of whom, Briar, can be reactive and has always…read moreneeded to be muzzled when guests or friends cared for her. When I first spoke with Lynn, she suggested that her son, Jared, meet Briar before we left. At their very first meeting, Jared was able to take Briar for a successful walk. We met with him several more times before our daughter's wedding, and with his calm, patient approach, Briar became more comfortable each visit. By the time we left for the wedding, Jared was walking all three dogs together--and Briar didn't even need her muzzle. I can't thank TLC, Lynn, and especially Jared enough. Jared was absolutely wonderful with all of our dogs, and his kindness, confidence, and understanding of Briar made all the difference. He completely eased our worries about leaving them while we were away, and we're so grateful that he'll continue helping us work with Briar. If you're looking for someone who truly understands dogs and goes above and beyond, I highly recommend TLC Pet Sitting. Thank you, Lynn and Jared, for your exceptional care and for giving us such peace of mind!

I had a medical emergecy at 2am today, and needed my dog taken care of. I called Jared. He showed…read moreup in 15 minutes and took my dog to his house! Simply amazing! I was able to get the care I needed without having to worry about my dog! This is probably the 5th emergency I've had, I am so grateful for Jared and Lynn!

When our regular house/pet sitter wasn't available, I searched and found Doreen thru a Nextdoor…read morerecommendation. We first chatted about what I needed , these dates and in the future. She came over for an interview and I was very impressed with her - very professional, and loves animals and my cat ‍ was good with her /for her, so she's "Eddie-approved!" We also appreciated that she washed the dishes we left in the sink ( rushed in the morning we left for the airport).... We received text messages and photos every visit and we could see how comfortable Eddie was with her.

This is the second time that Doreen has looked after my geriatric cat while I was traveling. She is…read morecaring, attentive, responsible, and communicative. I highly recommend.

I found Johana off of facebook trying to find a pet sitter for my dog as I was going out of town…read morefor the weekend. I barely trust anyone with my dog because she is my lil girl so I met up with Johana before I left to introdue myself and make sure her and Maddie got along. When I met her I felt instantly comfortable. She was very kind and warm hearted! I asked if I could stay in contact with her while I was gone to make sure my dog was doing ok and she said "of course". While I was gone she texted me updates and sent me pictures of Maddie having a blast. If you're looking for a pet sitter she is the one to go to!! Very sweet and takes really good care of your pet. Thank you again Johana for watching Maddie and dealing with my constant texts asking how she was doing haha!!

From the owner: I take pets out for long walks to the park and play around there. I also wash your pet for extra…read morecharge

f I've been coming to Alicia Pet Care Center for many years,…read morespecifically working with Dr. Matthew Wheaton. I was originally introduced to this veterinary hospital by my dog trainer, Vladae from SoCal Dog Training and I'm very glad I followed that recommendation. Over the years, Dr. Wheaton and his team have taken excellent care of my chocolate Labrador, Bruno. Now with my new puppy, Nico, also a chocolate Lab, choosing Alicia Pet Care Center again was an easy decision. Dr. Matthew is extremely knowledgeable, but more importantly, he is straightforward and trustworthy which is rare and very valuable. Their extended hours, including full-day Saturdays, make scheduling very convenient. They also offer a drop-off service, which is incredibly helpful when things get busy. Overall, a reliable, a bit pricey, but professional, and honest veterinary clinic. Thank you, Dr. Matthew and team.

It's possible their regular vets are fine (hopefully), but their backup vet should be avoided if…read moreyou need to bring your pets here urgently. She recommends unnecessary procedures while using fear tactics, which is a shame. The backup vet was very incompetent. She recommended the wrong solutions and suggested imaging that cannot detect soft tissue issues. She never asked any history questions, examined the wrong area entirely, and jumped straight to worst case scenarios without justification. She spent only 5 minutes on the consultation and pushed for X-rays when in my dog's case, those weren't even necessary. X-rays are not the right protocol for soft tissue issues. I didn't have a choice as they were the only place open that day. A few days later my dog is completely fine because it wasn't actually that hard to fix. He had full anal glands that just needed to be emptied ... and this vet was pushing for X-rays and bloodwork instead One thing worth mentioning, she was very quick to suggest cancer or tumors without proper justification. What she may not know is that intact male dogs actually have hormonal protection that significantly reduces the risk of certain cancers in that area. A more knowledgeable vet would have considered this before jumping to worst case scenarios. This is basic intact male biology that should be understood before making such alarming suggestions to worried pet owners. That's why I usually just bring my dogs to my regular holistic vets in Irvine and Laguna Beach. To be fair, the regular staff are lovely. The vet tech was excellent, agreed with my decisions, and actually helped. So I do believe their regular vets and staff are much better. This one star is specifically for the backup vet. Please be very careful if they assign you to her.

Quick response time... they were friendly and we changed plans and very understanding. Would…read moredefinitely be a future option.

We stopped by Saturday to see this was a good fit for Malibu. Great energy and my puppy was calm…read moreand seemed comfortable. Today was her first day while I went to work and I could tell she was happy and had fun! This is such a relief for me as I go back into the office more often and don't have to worry about who is letting Malibu out! And this place is so close to home!! I feel blessed that I found this place!

I am very grateful to have found in Kathleen and excellent pet caretaker! While I was out of town,…read moreshe took such good care of my cats that I did not worry at all about them. She spent time with them, brought in my mail, and sent daily detailed messages to me with photos. I highly recommend Kathleen and her company!!!!

We consider ourselves so lucky to have found Kathleen and her team!!! Our two dogs are well taken…read morecare of on all of our trips and we get detailed summaries and amazing photos of each visit. They are very reliable and are very flexible with time and trip changes. We will continue to use The Pet Sitter every time we are out of town!

We have been bringing our 90lb Mastiff/Lab mix to OC Dog Ranch for the last few years every time…read moreour family travels 4+ days. I am so happy I found this place - was recommended by someone through word of mouth. It is wide open space for our dog to run, and I love that because it is SO much better than her being boarded in a room with 50 other dogs. Staff will send you updates - and we always get a picture of our happy dog with other happy dogs. Staff also sends a report card. Always respond asap when I reach out and ask how she's doing.

They were good back in 2020 when Dana bought the place and were hungry for customers. The…read moretraining here has gone way done. They are more interested in Dog Boarding for the mega rich in Laguna and Newport Beach now based on how few trainers they have and the huge kennel staff they have hired. I had my dog trained here years ago as a pup but now he has some behavior issues that I know they can fix, but they don't want to touch him. The Secretary's exact words - "it might be better to find another trainer". This is how they treat past customers that spent thousands to have their dog trained here. ZERO CONCERN! DO NOT WASTE YOUR TIME AT THIS PLACE!!!!