TLDR: Suspicious about a quote I had received from Big Wave for $3,123 in repairs to my blower I…read morereached out to Shawn Lambert HVAC for a second opinion. I had troubleshot past the capacitor (good), and Big Wave recommended replacement of circuit card, fan, motor, and igniter. Why would all of those items break simultaneously, and parts would take 3 weeks to arrive. I called Shawn Labert and they weren't able to schedule me until the following week. Shawn called me back immediately and remarked that since I had already taken the trouble to check the capacitor, replacement of the control card should be well within my ability. He even suggested ordering one from Amazon which I had assumed was only available from an HVAC supplier. Finally, he even offered to be available to answer any technical questions I had. His encouragement was all I needed! I found a replacement card on Amazon sold by Rheem for $151. It arrived the following afternoon. That night I installed it within 30 minutes, and my blower roared to life! I literally saved $3,000 and 3 weeks of living in a hot house. In the future, I'll call Shawn Lambert if I need HVAC support.

I sent a request through yelp and got a call back immediately. He helped to diagnose the issue over…read morethe phone and fix my ac not cooling problems free of charge. I had a carrier system which is very rare to find a technician for in HB area. Great service! would contact Shawn Lambert HVAC again for future issues

Honest family business. The owner really takes his time educating and explaining everything during…read morethe inspection. Super fair prices. Highly recommend!

The tech made feel like he was really trying to buy me some time on the big up front cost of having…read moreto replace my air conditioner condenser and coils.

In 2014, our experience with Sean and John was the best decision! We got a great heat and A/C unit…read morethat has saved us so much money. As we got our maintenance on July 20th, they found a couple of minor changes like the condenser and battery box needed an adjustment for a very affordable price, AND they 2 were SO Nice, didn't hard sell, just suggested. I'm confident that my unit is in top condition. Sean and John get 10

They scheduled time, came twice, gave an offer, then said that offer is not going to work and then…read morewe have to wait for a different offer after another guy came to check things and then again there is no offer so after two months at the end they said are not interested to put an AC for my place even though there are no obstacles to instal an AC. I just don't understand what is the issue with this company.

I can't recommend this JW Mitchell Heating and Air Condition company enough! After another company…read moretold us our heater was broken and that we needed to replace the entire system, we decided to get a second opinion--and we're so glad we did. We were previously quoted over $20,000 for a brand-new heating and AC system, but thanks to JW Mitchell Heating and Air Conditioning their expertise, we avoided an unnecessary replacement. It's refreshing to find a company that values honesty and takes the time to properly diagnose the problem instead of immediately recommending the most expensive option. They quickly diagnosed the issue and had our heater working again within minutes. Their technician was incredibly professional, knowledgeable, honest, and respectful throughout the entire visit. If you're looking for an HVAC company you can trust, this is the one. Thank you for getting our heat back on and saving us thousands of dollars!

Very disappointed with my experience…read more The service call started off well, but quickly became uncomfortable. The technician told me that the part needed to repair my unit was not available from the manufacturer. I checked the manufacturer's website myself and found the part listed as available. I was also told the part would cost over $5,000, plus labor. However, the same part was listed on the manufacturer's website for around $1,500. I completely understand that HVAC companies need to mark up parts and make a profit, but more than tripling the price seems excessive. When I questioned the availability, I was told that because it was Saturday, they couldn't confirm anything. I was essentially told to pay the diagnostic fee, accept that I had a non-working unit, and that there wasn't a repair solution as they don't like the brand I have and did not want to quote the part or repair. I wish they kept their word and said the diagnostic fee would go to the repair cost. What bothered me most was that the conversation then shifted toward pressuring me to purchase an entirely new system. When a repair part appears to be available directly from the manufacturer, being told it isn't available and then being pushed toward a full system replacement does not inspire confidence. The appointment started off great, and I was hopeful they would be a company I could trust. Unfortunately, by the end of the visit, I felt very uncomfortable with the information and pricing I was given. I would strongly recommend getting a second opinion and independently checking part availability and pricing before agreeing to a major repair or full system replacement with this company.

My AC went out late one hot Sunday in July but I was able to book an appt. online with 1st Choice…read morefor the next day, SO convenient! I am a senior with a kitty and we find it harder and harder each year to tolerate heat. Richard arrived Monday and was so kind. He was very thorough and diagnosed the problem (electrical) almost immediately. He was extremely knowledgeable and seemed very skilled. I also felt very comfortable asking him questions which is really important to me. I learned so much! In very little time, I was up and running! 1st Choice installed my AC unit several years ago. I was so impressed even then with their technicians. From signing the contract for the work, from start to finish! I think their amazing customer reviews speak for themselves!

I recently had a new HVAC system installed at my home in Mission Viejo by 1st Choice Heating & Air…read moreConditioning, and I had a great experience from start to finish. When my old system broke, James and his team came out right away, walked me through the different options, and took the time to make sure I was choosing the right system for my home and my family. A few days later, they came back and completed the entire installation. The new system works great and is a huge improvement over what we had before. James and his team are honest, hardworking, and genuinely care about doing the job right. It is easy to see why they have so many positive reviews. I would highly recommend 1st Choice to anyone looking for a new HVAC system or needing repairs on an existing one.

I was having a heater issue. My heater would come on when it wanted to. But of course it wouldn't…read morework during the cold nights. Thanks to yelp, I found Thomson Hvac The tech and I thought it should be a simple fix. He inspected my entire system, diagnosed the problem, and quoted the job. We moved forward with the fix, and it worked fine, and then it didn't. After a few more visits, and some more parts and tinkering, it finally started working properly. Although it was a strange and difficult situation, they stuck to it until the problem was resolved. The techs Danny and Mark went above and beyond to make sure everything was good. Another thing to add, the way the company communicated back and forth with me was great. They answered every call and every text. Most of the time I spoke with Stacey and she was great. If you're looking for an honest and professional company, this is it.

My mother recently engaged a service provider for routine maintenance on her air conditioning unit,…read morewhich included the installation of a new Honeywell thermostat. Subsequent to this service, she has reported that the air conditioning is not effectively cooling the premises, with only the fan operating. I advised her to adjust the thermostat to a lower setting. Given her advanced age of 90, her discomfort with the warm air became increasingly pronounced. Today, in collaboration with my brother-in-law, we investigated the issue. We observed that while the unit appeared to be functioning, it was not producing cool air, despite the outdoor fan operating correctly. During our investigation, we contacted the service provider, Thomson. A representative stated that only the thermostat had been replaced and that a service technician could be dispatched for a fee of $159, suggesting a potential wiring issue. Upon reviewing the Honeywell thermostat instructions and wiring diagram, we identified that the thermostat had been incorrectly wired to the "W" terminal. After rectifying this wiring error, the air conditioning unit resumed normal operation, producing cool air. I subsequently contacted Thomson for clarification regarding the initial service. Their response repeatedly referenced a previous replacement 14 months prior. While their online reviews are predominantly five-star, our experience suggests a lack of professionalism. This incident raises concerns about the necessity of recommended services and the quality of workmanship, potentially indicating errors or intentional oversights during the initial installation.

I have several properties and need hvac service all the time. Whether it's for maintenance, for…read morerepair, for installation etc. I don't know anything about HVAC's but I do know a thing or two when a professional comes by and know what they're doing. These guys are legit. I specifically had Kol, he was very knowledgeable, didn't rush the job, and explained in detail of what exactly the problem is. He also explained why things cost the way the cost, and ensured I got the best deal out there. He was so pleasant to work with, I told him I only want him, not just the company but only want him for all future projects. KOL IS THE BEST! Everything else is obvious ; 5 star worksmanship, 5 star in being respectful / careful not to break anything else, 5 star for professionalism and knowledge, 5 star for value and the warranty offers, etc. Can't speak highly enough of these guys, and especially for KOL. Thank you!!!

I strongly advise looking elsewhere for HVAC service. Real Time Bros does not stand behind their…read morewritten warranty commitments and uses inaccurate diagnostics to push high-priced system replacements. In July 2024, they added refrigerant and UV leak sealant to our A/C unit with an explicit 2-year warranty stated on the invoice: if the temporary seal failed within two years, the $920 paid would apply toward locating and completing a permanent fix. When our cooling failed within that warranty window, a technician returned and completely refused to honor the guarantee: Misleading Diagnosis: They claimed the unit was fully operational and insisted the issue was an "undersized" system, quoting over $11,000 for a full replacement. This 2.5-ton unit had cooled the home effectively for over a decade and was never flagged as undersized during their 2024 visit. Dismissive Service: They denied any leak existed and dismissed our warranty inquiry by labeling the visit a "nuisance call." Proven Wrong: We brought in a second licensed HVAC contractor for an independent assessment. They immediately confirmed the system was low on refrigerant due to a slow leak. Once properly recharged, the unit went right back to cooling normally. Instead of honoring their warranty or being upfront about leak-search options, Real Time Bros misrepresented the issue to push an unnecessary $11k+ installation. Save yourself the frustration and hire an honest contractor who stands behind their work.

Juan Castillo did an amazing job coming to find the issue with my ac. He was able to find a…read moresolution and he even went out of his way to fix a leak I had in my sink. Juan went above and beyond his normal scope! Absolute Airflow made sure to send someone today especially with the heat wave! Thank you again Juan you were awesome!

Our Absolute Airflow tech, Alan Huerta who came out today for our summer maintenance tune up, was…read moreawesome! Just a super nice guy and great technician. I learned SO many things today about a/c units from him that I never knew!! He explained about the capacitor--been hearing that word for years but never knew it meant something sort of like a battery in the condenser unit (that big metal cube thing that sits in your backyard that powers all of the life-sustaining cold air in the house that keeps you from certain death during a heatwave...LOL!l), flushing the drain lines etc. Also learned how to do simple things like opening the drawer for the filter--DUH! I'm so lame, I'd been trying to open the big flat panel to put in a new filter for some time but gave up --then the other day I realized the drawer on the bottom was the thing with the filter, but because I'm arthritic, I didn't think I could pull it out. Alan made it real simple for me and showed me there's a latch on it that you squeeze and voila!--it just opens! For a year, I haven't been able to master that one simple trick--LOL!! Thank you so much!! Also found out I have more of my yearly membership left than I thought--great! I appreciate all of your help and service, Alan. Thanks again for everything! :D

They are a fair company that does amazing work. Would recommend them to everyone i know.read more

Amazing HVAC company! Sergei came to my home after I started having issues with my AC. He spent so…read moremuch time inspecting and explaining in detail what was going on with my unit. It unfortunately had to be replaced. Sergei gave me multiple options, and did not pressure me at all into placing an order. In fact he offered to credit the service call toward the purchase of a new AC, if I decided to go with his company. Two months later, when I had the same problem, I called him back and placed an order for a new unit. He still honored the credit for the service call after two months. The crew of Sergei and Vadim were so professional and efficient. I was so impressed with their work and detail to cleanliness. The installation, testing and clean-up was impeccable. I recommend them to anyone looking to replace their AC Unit!

Our air conditioning went out last night, and after reaching out to a couple of local HVAC…read morecompanies without getting a response, we were starting to panic. By about 4:00 p.m., I contacted Command Comfort, and the owner, Chris, got back to me almost immediately. He was able to have a technician at our house within the hour to diagnose the issue. Our technician, Xavier, was fantastic. He was friendly, professional, and took the time to explain everything he was checking and why. He even put boot covers over his shoes before coming inside, which was a thoughtful touch that we really appreciated. Xavier spent about an hour and a half thoroughly troubleshooting the system. Unfortunately, the repair is going to be a much bigger job than expected, so I'll need to get approval from my landlord before moving forward. Even so, I wanted to recognize Command Comfort for their outstanding customer service, quick response time, and professionalism. I wouldn't hesitate to recommend Command Comfort to my landlord, as well as my friends and family. It's refreshing to find a company that truly cares about its customers and responds when you need them most.

We recently had our AC unit fixed and the service was impeccable. Tyler was prompt, efficient, and…read morevery knowledgeable... and we were up and running in less than an hour. Today, Tyler came out again, but this time as part of the maintenance plan to service the unit - taking the unit apart and cleaning all collected dirt, grime, leaves, and anything that could possibly cause the unit to not run efficiently. Same story... On time, professional, efficient and WOW, the AC unit looks like it's practically brand new, inside and out. Thanks Command Comfort... and THANK YOU AGAIN, TYLER! You are TRULY what every company needs when it comes to service, support, and reliability.