I leave this review for people to be very careful with this company, that although their employees seem to care about help you are not like that, these people are interested in selling cars and making money at the expense of whatever you do not care as a client go back of your money, I bought a car with them that supposedly was below the famous blue reference book of prices I paid about 14,500 USD without mentioning the money paid for the financing, I decided to pay the totality of my debt and go to change the last car very little time and these people made the assessment and came out with the joke that the car you buy at 14,500 USD now had a value for them of 8,000 USD when the first car is a commercial car Toyota Camry does not have a difference in miles because almost it was not used and is in perfect condition as it was bought, then why the devaluation so great if it has not been long? the reality is this these people are abusive, they want to give you what they think because they see you excited with the new car they want to win and only win at your expense because you leave the old car very cheap they come back and put it for sale they earn a lot of money in the old car as in the new car because for the new car they also have a profit, now I went to Carfax to do another valuation and Carfax offered me 10,500 USD a difference of 2,500 USD what they think? what I want to say that not everything that shines is gold each one makes their own decisions what I am I will not do any kind of business with these people that although I understand that it is a business and there must be a profit it is not ethical who want to take advantage of yourself by poking fun at you. There are several very good and more transparent options. I do not recommend lp anything is a scam with damaged cars. Dejo este review para que la gente tenga mucho cuidado con esta compania, que aunque sus empleados parecieran se preocupan por ayudate no es asi, esta gente le interesa es vender carros y ganar dinero a costa de lo que sea no le interesas como cliente van detras de tu dinero, compre un carro con ellos que supuestamente estaba por debajo del famoso libro azul de referencia de precios pague alrededor de 14,500 USD sin mencionar el dinero pagado ppr la financiacion, decidi pagar la totalidad de mi deuda e ir a cambiar el carro pasado muy poco tiempo y esta gente hizo la valoracion y salieron con el chiste que el carro que compre en 14,500 USD ahora tenia un valor para ellos de 8,000 USD cuando el carro primero es un carro comercial Toyota Camry no tiene una diferencia en millas grande porque casi no fue usado y esta en perfectas condiciones como fue comprado, entonces porque la desvalorizacion tan grande si no ha pasado mucho tiempo? la realidad es la siguiente esta gente son unos abusivos, que te quieren dar lo que les parece porque te ven emocionado con el carro nuevo ellos quieren ganar y solo ganar a costillas tuyas porque tu les dejas el carro viejo bien barato ellos vuelven y lo ponen a la venta ganan un monton de dinero en el carro viejo como en el carro nuevo porque para el carro nuevo ellos tambien tienen una ganancia, ahora fui a Carfax a hacer otra valoracion y Carfax me ofrecia 10.500 USD una diferencia de 2,500 USD que opinan? lo que quiero decir que no todo lo que brilla es oro cada uno toma sus propias decisiones lo que soy yo no volvere a hacer ningum tipo de negocio con esta gente que aunque entiendo que se trata de un negocio y debe haber una ganancia no es etico que quieran aprovecharse aporvechandose de ti. Hay varias opciones muy buenas y mas transparentes. No lp recomiendo para nada es una estafa con carros dañados read more

How is it that my car is of less value than my exact car plus the cars in their lot has been crashed. I just keep hearing bad things about this place, even from other dealerships. I don't like how things are set up. I saw many disappointed faces with salesmen who seem to only stand around and gossip. These vultures aren't very helpful. You must make a profit even though you'd be receiving a newer car with less mileage? And accident free.. Alvaro? I think his name is, explained financing way too fast. I've always bought my cars in cash, no financing so it's new to me. They breathed all over my back not giving me space or time to think things through. Considering your cars have been in accidents what does it kill you to be open to thought of negotiating the prices? read more

Off Lease Only - Miami - Used Car Dealers Near Me - Miami, Florida

Thiefs. They screw people over and sell them poorly. maintained vehicles and refuse to honor agreements or take ownership of their issues. Don't do business with them. read more

Bought two cars from this location and had no problems. Daughter bought a car under my name and all sorts of issues. Just received a delinquency notice that I haven't paid, while I haven't received anything from the bank. Also, 2/3 weeks after buying my car, I get a credit refusal letter from Ally that I do not quality for the Maserati I am trying to co sign on with someone I've never heard of. Contacted Ally, they suggested I contact Offlease, it's now 2/3 weeks later, several calls and emails and no response. So they either have someone on the inside using customers credit, selling information or misusing your personal credit. Apparently once the sale is made, your information is up for grab. Thinking you management, employee issues, if they called me back, I would know. Meanwhile, I was unaware I was in the market for a Maserati for someone I don't know. read more

Frank Posso helped me find my dream car i had an amazing buying experience i would definitely recommend this dealership. Thank you off lease only and Frank Posso for helping me buy my first car. read more

Off Lease Only - Miami - Used Car Dealers Near Me - Miami, Florida

Don't be lazy, do your research, and do not buy cars from here, you can actually get a better clean car elsewhere. The only good thing about this place is that you can test drive cars alone in peace. I suggest you only come here to test drive cars to figure out what car you like. Than go to a real dealership and make your purchase. Their marketing gimmick is "no sales man, no drama, no haggling, and that this allows them to sell you our cars for less". Although true, they don't have an annoying sales rep bothering you for hours; THIS is not the reason why they can sell you cars for a little bit "less". They have brilliantly exploited the blind need that people have when purchasing cars! The reason why they can sell you a car for "less" money than others is simply because ALL THEIR CARS ARE DAMAGED...they purchase cars that have none noticeable frame damage caused by accidents. This alone makes any car worth thousands of dollars less! They make sure the car has a few months left of warranty from the factory, they buy the car, give it a car wash, and they increase its value enough to make a profit. That's it, they sell you the car as is...they won't even change the tires. Hell, even you yourself can go to an auction and do the same...not that you will anyway, but it's fun to know. The key word you will see throughout their CARFAX report is "structural damage"...which is one of the most misleading kinds of damage report. It's misleading because it can be small damage, or it could legit be significant damage to the chassis that will be apparent as the car ages. Typically cars that have chassis damage will never be able to have a perfect alignment, this could be helpful if you are considering buying a car from here. Btw they don't align their cars either, so you will have to pay for this yourself. Their approach is straight forward, they tailor their business to fish for customers that don't know what they are doing. It's actually funny, that now they started having their reps make SURE you understand what the "damages" reported on the CARFAX report mean. Telling you that it's no "big deal", and telling you that you can bring a mechanic or even better, you can take the car to get it inspected. Things that most normal consumers won't do. All in all, this dealership isn't scamming you. They are legit selling you damaged cars and they are very transparent about it. The money you're actually saving isn't that much, you're still paying taxes and the tag transfer. The money you save from them can be easily haggled down from a real dealership. So do your money a favor be smart, don't be lazy negotiate and get a true clean car. read more

So we got a good deal on a 2017 Yukon from off lease. We purchased over the phone site unseen, which I do NOT recommend. They took extra pictures for us and gave us the information. It was a risk, and I guess we should not have taken that risk. The front light has sand all over the inside. Back seat is loose, and makes a popping noise when you sit in it. There is a large gash in the leather. Fog lights missing, multiple large deep scratches on the inside.... missing trim pieces... non disclosed as I asked them to look at it and let me know. Not a very professional group of people. And their person in registration is terribly rude! Do t use their suggest uShip service, it was also an awful experience. Probably will not be purchasing our next vehicle from them.... which we are already looking for. read more

We've bought 2 vehicles at Off Lease Only. The first one (Mazda) was great with no prior damage. However the Chevy we bought a year ago had prior damage and ended up needing a new $2000 rear axle to replace the bent one. Driving back to Indiana I noticed the steering wheel wasn't straight and I thought the car just needed a front end alignment, Nope! Rear Axle. I was too trusting. The vehicle has been working great since then, but my advice is Buyer Beware. When they say "as is" they're not kidding, now it seems all their vehicles have had body damage. We might still think about buying from them again, but I'd be a LOT less trusting and be ready to walk away and be prepared to fly home empty handed. We normally sell our cars outright and we noticed the Mazda we bought from them didn't bring much money when we sold it 2 years later. Wish I could give them a better review but really,, buyer beware. read more

The employees and the manager are amazing..my parents and i have bought three cars from here and they have been amazing Jose Espinoza and José Abraham are amazing people they helped us find the right car and price was amaing ! I would definitely buy another car from here and would always recommend this to my friends and family keep the good work ! read more

Off Lease Only - Miami - Used Car Dealers Near Me - Miami, Florida

After writing the original review, we were contacted by OffLease and they apologized for the tires not being acceptable to their standards and reimbursed us for the cost of the new tires! Having dealt with a number of used car dealerships in a 30 year Law Enforcement career, usually purchased As Is means you brought what you got! I appreciate OffLease making us whole on this purchase and would recommend them to anyone looking for a vehicle! Thanks OffLease! read more

This is a great place to go if you want to get a car TODAY, if you have crap credit, if you are broke. They do have a HUGE selection, and it's kinda cool that they're all unlocked and you can walk around looking at them alone without anyone bugging you. They also let you take cars for test drives alone, which I like. Basically, it is a giant lot of former rental cars that almost all come labeled, "as is." That in and of itself is enough to keep me away, since my Dad is a mechanic and has told me tons of horror stories about rental cars, how people treat them, how poorly they're maintained, etc. These guys offer to run a Carfax report for you, but they don't actually know anything about the cars coming to them from experience. Once you add on the huge warranty packages that make this a reasonable risk, the prices are no longer so competitive. $11,000 for a 2012 Ford Fiesta with 35,000 seems pretty reasonable. But if it's a former rental that arrived the day before, shows two previous accidents, and comes "as is"? OR, you can purchase a $3500 warranty pacakage, so it's now a better investment - well, that makes it 14,500, and I could go somewhere reputable for less. The sales office is crowded chaos, the sales guys are typical Miami smarmy used car salesmen who don't answer questions well and text while you're standing in front of them. They tried to tell us they offer a verbal agreement that if something really terrible happens to the car in the first "little bit of time" that we had it, they'd "make it better." WTF does that even mean? When I tried to ask if anything was in writing he started double-talk reassurances that we could count on him, just so much bs. They also do the typical bait and switch thing where you fall in love with a particular car online, go through some kind of app process on the website, and then come in and find out they don't actually have that car you wanted BUT DO HAVE ALL THESE OTHER CARS. read more

I just filled out an application online, and since the system never stops reviewing and the thing going on circles, I called customer service. Someone from who knows where answered me and didn't give me information about the application. She also tried to see what was the car I was looking for. I requested to be transferred to the Miami location to speak to someone regarding the application, after waiting on the phone for a while someone answered the phone. They told me I had to go to the location to check the status, because it was confidential information, for what I stated, no problem send me an email to the email on file for the application. After fighting back and forth and nothing happening I requested to speak to a manager and of course the communication go disconnected miraculously, and I wonder why they don't call since they always call back or call all the time, and I know this since I bought another car 2 months ago for the North Lauderdale Location. Shame on the horrible service you provide!!! read more

THE WORST car purchase experience I have EVER HAD IN MY LIFE. I live in GA and thought I had everything sorted before I flew down to pick up the car. Because I had a 10 hour drive back home on a holiday weekend I was in no position to not take the car. I wanted a different car, but the salesman suggested this one since the one I wanted had been sold. Hopefully it wasn't a "Bait & Switch" sceThe car had big scratches on the rear and oily handprints on the headliner (neither of which are in the photos the posted). Their response- "The car is used Bro, this is "As Is". Then when I finally get home and go over the paperwork the terms of the purchase and the warranty were not what was agreed upon over the phone. Then the car had mechanical issues and no one would answer my concerns about the warranty over the course of several days. Then to add insult, I was left a voice message telling that if I didn't sign a statement that the car was purchased "As Is" they wouldn't process my tag & title. This is after I've spent almost $900 in transportation, fuel, window tinting, remote starter and other enhancements to the vehicle. They make everything sound so hassle free and easy until the sale is done and they stop giving a phuk about you. My purchase was at North Lauderdale location. Joe Jones (salesman) Jonathan Noda (finance guy). Sad part is, had they just just been the company they say they are this would've been a great experience because the price was great and I really like the car overall. 12/30/17 Update This morning I was pleasantly surprised to get a call from not only the GM of the dealership, but from the corporate head of Customer Service and they are both takin accountability on getting me satisfied. I'm impressed by the efforts to make things right. Bumping it up to 3 stars, but waiting to see how it all turns out. read more

I Wish there were 0 stars!! Horrible experience in North Lauderdale. Salesperson? was basically an idiot, most cars online are sold or in repair! What a TOTAL waste of time most of these cars are the ones no one wants! RUN While you can!!! read more

Off Lease Only (Miami) is unlike any dealership I have ever seen. Someone compared it to being at Brandsmart on Black Friday due to the sheer volume of customers and that's a great analogy. Here are some important tips: 1) Off Lease will conduct multiple HARD INQUIRIES into your credit history, including their very own inquiry (for reasons I can't begin to understand). I was told by my sales associate that the inquiry would not impact my credit and the initial electronic application I completed at the dealership affirms this as well, but guess what: I had no less than FOUR show up when it was all said and done. I would consider coming with financing in hand with terms that fit your needs. There has to be a better, less intrusive way, to shop for the best rate (Beacon Score, possibly?). 2) Be prepared to be lost in a sea of people, so know what you are looking for before you go. Help will be at a premium; however, someone will get to you eventually. 3) Do not attempt to negotiate as prices are only influenced by time the vehicle sits on the lot; not your unwillingness to pay the asking price. Given the amount of customers Off Lease gets, they aren't hurting for your dollar to begin with. 4) Do not expect your trade to be any where near what you expected. Keep in mind that trade-in values are about the dealer selling your car for profit, which leaves you short. If you have the time and desire, sell your car privately and optimize your return. 5) I did not do this myself, but I understand that Off Lease will allow you to have the vehicle inspected...If this is the case, DO IT! DO IT! DO IT! Case and point: I purchased a 2012 BMW 650I on 2/7/16. On 2/18/16, I took it to BMW to get the brake fluid changed and let the techs give it a look and they found evidence that I had a coolant leak. Turns out the radiator needed to be replaced, including all of the associated hoses, and the coolant itself was not even appropriate for the car! The car cost me $2400 and I hadn't even had it long enough to make the first payment! This is why certified pre-owned vehicles make a little more sense, especially on higher-end models. 6) If you plan to buy a BMW, try to get one that is still under the factory warranty. The standard warranty is 4 years/50K miles. So you need to get a 2013 or later, especially if the car is a twin-turbo. 7) READ THE STICKER ON THE WINDOW THAT LISTS THE VEHICLE'S OPTIONS WITH A GRAIN OF SALT! Listen, the sticker is only a "representation" of what COULD be expected to be included in the car, not necessarily what IS in the car. For example, the BMW I bought had a sticker that listed 19" wheels and run flat tires. What I actually got were staggered 20" wheels and mismatched low profiles that I had to replace as soon as I drove off the lot. All in all, my experience with the sales and finance personnel was not bad; just different than I was used to. This is due to the volume dealership model they employ. To be honest, everyone has been responsive to any questions I've had following my purchase. I definitely have not been abandoned, but I am a little peeved at my mechanical issue that I experienced right after purchase. The jury's still out on whether or not I'd return or even recommend this place to my friends/family. With tire replacement and repairs, I have already spent $2900 on my "ultimate driving machine" in less than a month... read more

Salvage cars. Bought 2 cars, glk350 and bmw 525i. Both had issues with less the 65k. Interior small parts missing. Be aware, if buying here, better buy extended warranty. read more

I've heard of this place for a few years now and was in the market for a 2013 cargo van last week. I read a bunch of reviews here and saw highs and lows. Many of the lows seem to be from people that did NOT do their research. Yes the place is slammed, so do your research ahead of time and be ready to go when you get there. I actually walked the lot and figured out which vehicle most interested me before I got a sales person. I checked the vehicles out on site and saw they had eight of them. Went down there, compared them, found the best looking one that had NOT been in an accident and purchased it. A few minor scratches and one dent, a small price to pay for saving the money I did. No haggling, no dealer fee and the price was better than other dealerships that had comparable vehicles. I was so happy with the purchase I was back today to purchase another vehicle, this time a 2014 Santa Fe. This time not a scratch or ding anywhere on it. Both for my business,though I wouldn't hesitate to buy a personal vehicle here either. Each time my total time was less than three hours, from first contact to driving away with a vehicle that was already tagged (NO temp tag!). That includes the time to go get the cashier's check from my bank as I paid cash. I imagine financing would slow the process down. Bottom line... Definitely will be back when I need my next vehicle. Paulino was on the ball both times and took great care of us. read more

The best used car dealer I've ever dealt with! Within the last 4 years my wife and I have had bad luck with used car buying. Last year I decided to step it up and finance a more $$ used car instead of paying cash at HGreg, turns out the transmission is in bad shape, the car has rust (pictures to prove it), the finance manager lied saying they don't accept outside financing and so on. This time around for my wife I did lots and lots of research. Narrowed it down to a 2012 Kia Optima based on the price, MPG, Carfax, and long manufacture warranty still being offered. Off lease had this car so I stopped by knowing I had 4 other dealers to see. First thing I asked, "How can I have it inspected?" They HANDED ME THE KEYS AND SAID TAKE IT TO WHICHEVER MECHANIC YOU'D LIKE, all they needed was an ID and Proof of Insurance, MY MOUTH DROPPED!!! So I took it to the Kia dealer 2 miles down the street and it passed with flying colors. After visiting 2 other dealers including HGreg again (who somehow couldn't find the car listed on their website) I decided to just go for it. To this day I have no regrets! Huge selection, FREE Carfax, FREE Bottled Water lol, no pressure staff (you can walk the lot by yourself without being chased by sharks). What more could I ask for! Imo they've fined tuned the used car buying process to take out all the crap some of the other dealers give you. Car buying is an investment, do your research, not just with Yelp, spend a good week or 2 narrowing the car you want, check the Carfax, do an inspection, shop for finance, we owe it to ourselves to battle with knowledge. Btw Claude was our sales guy, great guy all around!! read more

Martha was an incredible salesperson. With her we found an excellent deal for a perfect car and I highly recommend buying a car with Martha here. The service was excellent, quick, and Martha knew exactly what she was talking about when it came to our cars. read more

Worst place to buy a car i seen at least 3 people walk away from this dealership in the past hour .worst customer service ever seen there employees playing around instead of helping customers read more

Terrible waste of time. As a business owner, I don't have time to waste. I was told by the main office (Wherever that is) that I could immediately been seen if I bring my car in (I was looking to trade in my vehicle). Anyway, long story short it took 2 hours just to see someone, they then couldn't find the car that was online, then I settled to sell my car to them and they came back with an offer that was so low I nearly called them a thief. I won't be going back and I am embarrassed to say that I have sent my customers here in the past. No more, that is for sure. read more

I was foolish enough to think that with a name like off lease only that I was in an establishment that was selling me a vehicle that was being returned from a lease. II did find a beautiful looking vehicle that appeared professionally repaired and I was assured that it was professionally repaired. However after driving this vehicle for 200 miles or less the break antiskid light and ABS lights on the dashboard lit up . I purchased four new tires in North Carolina in an effort to correct the issue the tires were burnt out at only 23,000 miles. After another 3000 miles we were on able to satisfy the lit warning lights so in New York I bring my car to a Toyota dealership. The dealership inspected the car and found that it actually has a bent axle. I have been in contact with the public relations department of off lease only and have received the typical letter about how much they care and are concerned about customer complaints such as mine. However even though they have assured me that the vehicle had the remainder of the 36,000 mile or 36 month manufacturers guarantee Toyota stated that because the car was in an accident and that is the reason for the bent axle and there is no guarantee on any car that you buy from off lease only. This company is dishonest , unreputable, typical used car liars. When I visited the West Palm Beach, Florida location I was greeted by the coustomer service team. See the video. WARNING STAY AWAY FROM OFFLEASE ONLY .COM thevies and liars ! OFF LEASES RESPONSE ON THE INTERNET IS JUST MORE LIES ABOUT THEI FRAUDULENT BUSINESS ! True 360 are fraudulent, as well as the statements about signs in the windo of the car are just more lies form a dishonest used car sales ROP OFF operation. As this issue is posted on many web sites by many, many , more persons it's NOT JUST ME most reviews mirror my complaints. Just look through at the posts here on yelp, yea you do see the wonderful reviews, but if you look more you will see many many NEGATIVE REVIEWS THAT OTHER REVIEWERS HAVE POSTED. STAY AWAY FROM THIS RIP OFF LEASE .COM read more

This place is a bit of a circus, and the crowd here can definitely get interesting, but you can find good deals on used luxury cars. The price online is the price at the dealership. They will not entertain any price negotiating. They do not charge a dealer fee. They have a massive inventory, so you can look at the car you came for and many similar models as well. Our sales person, Fermin, was friendly and polite. I was told they do not work on commission. The relatively low prices here are due to the fact that most of the cars (at least the 20+ we looked at) have been in accidents, some with structural damage. However, they do not sell reclaimed or rebuilt titles. They will provide a car fax. They will also allow you to take the car out of the dealership (with no sales associate) for several hours. This can be an extended test drive and/or trip to your mechanic to check the car out. As for financing, we walked in with a blank check from our credit union that was approved up to a certain amount. They would not accept it because it 'takes too long to clear'. That was a bummer. So we ended up financing through them at a slightly higher rate than the credit union offered. The finance person, Kevin, was nice. Did the usual sales pitch for an extended warranty on the car, but was not high pressure. The entire process (including extended test drive) took 7 hours. A long day, but so far so good and we're happy with the car. Side note- they have free bottled water and hot dogs on site, if you're into that sort of thing. :) read more

Great dealership with a big inventory me and my girlfriend and I were shopping for a Nissan Rogue. They move cars fast so when we saw the we wanted online we went instantly and sure enough we test drive and start paperwork and another lady was interested and told it's sold. I must say Paulino was a big help giving my girlfriend all the information and making the buying process so easy. I've already referred friends here because how easy and bargains on cars. read more

Bought an MDX from them; in less than a week noticed loud noise coming from the driver side where the carfax report stated an accident occurred. Called the salesman who responded quickly to get i touch with customer service. Ftom there they were quick to start stating the obvious about the car been sold as is. Not helpful at all, not willing to own up on anything. If you don't want an headache of buying a used car, don't buy one from Offlease; most of their cars are accident cars. You get what you pay for. read more

Within three years I've gotten three different cars here.. one for myself and one for each of my daughters.... this place is great it has great prices and they don't have the Dealer's fee... I have great credit ....I rather go to a place like this instead of a regular dealer that will give me a horrible interest even though I have great credit !!! Of course I'm pretty sure that the bad reviews are from other dealers that are so jealous that these people are selling car right and left because they're giving the population a good price and they don't rip them off.. some people are complaining that they have to wait a while ....well in other dealers you do too.... I rather wait here and get a better price than anywhere else.. I have recommended this place to some of my friends and they gotten cars there and they're very happy like I am!!! If you want a used car with low mileages an excellent price this is the place to buy a car!!!!! The next time I need to buy another car for sure I will be going to them !!! read more

Buyer beware! I was misled with false statements into purchasing a vehicle I believed was a Certified Pre-Owned vehicle backed by the Manufacturer's warranty for certified pre-owned vehicles. The car had 30k miles by the time the car reached 60k miles, the transmission has to be replaced and many issues before that. I just learned the car is not a certified pre-owned as I was led to believe; it is a used car with no warranty for powertrain, therefore the Manufacturer will not replace the transmission. It has to come out of my pocket (10K). The Dealer admitting making a mistake when selling the vehicle to me however, they will not take ownership and threw the problem back at me and now I am stuck with a substandard used vehicle. Now I am left with having to fight for the replacement of the transmission and trade in the car. read more

Will NOT be going back or doing business again for two important reasons - the most important for any car purchase. VEHICLE PURCHASED WAS A COMPLETE LEMON I purchased the vehicle ~8 months ago and it was purchased as a 2013 Rogue with 52K miles. Since having the car for less than a year I have had to do the following: -brakes updated -AC leaking and needed refilled (recommended a new compressor soon) -Bad engine coil -Battery leaking and needed replaced -Transmission completely replaced (thankfully covered under warranty) -Engine now needs completely replaced (which Nissan is saying will not be covered under warranty). This much work and money put into a car after it is allegedly inspected by Off Lease Only and sold as a legitimate vehicle is absolutely ridiculous. FINANCING My second big complaint is the financing process. They advertise "no negotiations" and the price you see is the price you pay. Apparently I should have paid closer attention to what was being financed because a bunch of things were rolled into financing. On a car listed and purchased at $10,500, we put down $4K and somehow things got rolled into being nearly $16K financed, and after making all payments on a bad car over 8months, we still owe $10K on the car! The amount of money and time and resources that we have put into this car is crazy. Money spent, and even the issues that were covered under warranty, still cost us the time and headache of taking to the dealership and getting loaner cars, etc. Overall, a terrible experience and legitimately bad car. read more

The most amazing experience ever! From the internet shopping, to the appointment and ultimate buy and financing it was a great experience!! My husband and I loved the entire experience and the cost of the car was below other dealers! Check it out!! You will not be disappointed! read more

Buyer Beware! Don't be fooled by the low prices like I did. I purchased a 2018 with only 18k miles and based on the car fax report they provided it was in a "minor accident " couple years ago and was hit in rear. I took my car into the dealer a couple months later because my check engine light came on. I was told first that the entire plastic engine undercover was missing and the transfer case was bad(awd vechicles) due to an accident from the front passenger side and they showed my proof from under the car. This unfortunately negated the warranty coverage from dealer and I have a $9200 charge to replace and repair the transfer case. No one from off lease only is taking responsibility or returning my call. This company has a long history of selling damaged , re salvaged cars and unfortunately I didn't listen to the reviews before making my purchase. read more

My experience at off lease was amazing . The whole process went smooth. Hilda Castro assisted me the whole way through and She was able to get approved for a car that I didn't even expect to get approved for. I'm very satisfied and I recommend anyone to check out off lease if your interested in buying a car. read more

Bottom line up front: Vehicle not as advertised and terrible customer service. After locating a vehicle through my bank's car buying service, I was contacted by Off Lease Only to schedule a test drive. A salesman from North Lauderdale called me and pressured me to see it sooner (Thursday 5/3/18) rather than later (Sunday 5/6/18). We agreed that as long as he could verify the truck was available and that it was in the condition the pictures showed, I would fly there from Key West on the afternoon of 5/3 and purchase the truck. I informed him that I had the loan paperwork pre-approved, an existing tag, and would like to expedite as much as possible in order to drive back down to KW that evening. The salesman confirmed with me that the truck was there and good to go. I booked a flight for that afternoon and agreed to meet me at the dealership. I don't know if they offer a ride service to pick people up at the airport at location or not, but that was never offered to me. I seem to recall seeing that service offered at the Orlando location. Shame on me for not explicitly asking. Apparently, the salesman never lied eyes on the truck prior to me getting on the airplane because once I landed and informed him I was on my way to the dealership he sent me a list of significant condition issues. He stated that the 2 of the tires needed to be replaced imminently, the vehicle had significant dents and scratches, and it was not cleaned. At this point, I realized I'm at best spending the night in Lauderdale if I want to buy the truck or worse I've wasted my time and money on flying from EYW to FLL, Uber-ing to the dealership, and the logistics to get home. When I arrived at the dealership, I met with the salesman who stated not to worry it's an F150 King Ranch and it'll sell itself. I first noted that the interior and lower exterior/running boards were caked with mud. This was not a cleaned prepped vehicle ready for someone with a check in hand intent to drive the truck home that night. Once I started to look at the truck, I noted significant condition issues that were not in the description (ok, don't expected complete honesty from dealership) but also damage that was not in the pictures (I re-verified this morning from what I saw yesterday and the on-line pictures). A major was two tires were complete bald (Odd for a truck with 20-25k miles). The salesman himself noted this and said they could give me a credit at Midas to replace them if I bought the truck. Truck probably needed 4 new tires in reality. The rest of the issues I identified myself. Paint/Body: All the clear coat around the windows and some of the body curves was peeling (odd for a truck with 20-25k miles and about 3 years old). Two significant gouges were on the truck (not in pictures). One on the driver's door about 2-3 inches long and about 1/8" wide down to bare metal/fiberglass. A second between the driver's side rear passenger door and truck bed about 1-2 ft long with broken trim/molding pieces. Two significant paint defects were noted. I could not tell if it was the original paint bubbling or extremely poor body repair. Additionally, the hood seemed stick when trying to release it for inspecting the engine. I believe the hood was either repaired and incorrectly aligned or possibly had not been opened in a very long time. Mechanical: Several warning were display by the car. 1 for some sensors and one for oil change required (not ready to jump in and drive to Key West). The most significant issue was the truck had an oil leak from the front seal of the rear differential. Interior: All the wood trim inserts were faded and cracked (again, not in the pictures). I note all these things for three reasons: 1) I would not expect these kind of significant and obvious issues on a 3 year old high end truck with 20-25K miles for which the dealership wants $40K and has a policy of no negotiation (not that I could or would have negotiated). 2) I believe I adequately expressed my intent to fly immediately up there, loan preapproved, tag ready, to drive it off the lot and back home that night. Not only was the car not as advertised, but the car was in no condition to be driven (oil, tires, rear differential) or sold (unresolved body damage and caked in mud). 3) Customer service was atrocious. No offer to help get me from the airport to them, get a rental car or to the airport to get home. The only saving grace is they didn't try to beat me up to look at different cars in an attempt to sell me something else. I hate to think they might have attempted to prey on me because I flew up there and perceived as either overeager, desperate, or vulnerable. The salesman claimed he attempted to text me about the condition issues but that the text didn't go through because I was probably on the airplane (not true, text would have been there when I landed). I have made a $400 mistake and not a $40K mistake, but I will never consider doing business with them. read more

I purchased a car in May 2020. My car does not have clear title and I do not have a tag on my car. I am just getting the runaround from the dealership. read more

I checked my emails a few days after I posted my first review. I had been contacted by Sharon D requesting more specific info. I had to look up the paper work for the purchase for give her the specifics When i went back to respond to her request, my review was gone. I posted a 2nd review and now I can't find that. 3rd review: My wife bought a 2016 Buick lacrosse @ Off Lease Mia. in Feb 2020 on a Sat. We battery was dead on Mon. AAA serviced the car. 2 days later the battery was dead again. Jumped the car and took it to the Buick dealer. They kept the car 2 days. When we went to pick up the car we were told by the service manager that the car had frame damage. We had been looking for several months at the various Off Lease stores. Several times my wife had found cars she liked, but was advised by the salemen that they had frame damage; because of that i felt she safe shopping at Off lease. I was wrong. I've been waiting to post a review to see if we had continuing issues with the car- we've had several that a this point seem resolved. Beware. read more

Bought a car for my daughter at this place 3 weeks ago. Not your typical car dealership...this is like a fast food version of car dealership. You won't find a fancy showroom but they have plenty of cars at low prices compared to other dealerships. They have a bunch of computers lined up on counter for you to use and search their inventory. The salespeople are not aggressive but helpful if you need some support in your search. I could not negotiate the sale price down but they were able to get me the down payment which I could manage but the whole process in and out with the vehicle I wanted took 5 hours. I would recommend this place if you're looking for a car. I would come back here to purchase my next car as well. I just hope it doesn't take 5 hours again. read more

Unique dealer; Raised price on the vehicle I was looking at twice after I contacted them, first it went up 500, then another 500. I contacted them twice to find out why it went up; got an automated reply first, then a chat that kept asking for my information, but never answered my question. I'm used to negotiating down, not up in price. read more

To date you have taken 14k in cash and have not released the vehicle we purchased for my son. Once again, the document you were presented was provided by a licensed Florida attorney who was willing to make himself available to educate you on what you were being presented with. Accusing other licensed professionals of wrong doing based on your limited knowledge and disgusting attitude coupled with your unwillingness to even take the time to read the contend does not amount to any wrongdoing on my part or the experienced softeners who prepared the documents I had. You instructed your staff to make three copies of the said confidential documents without my knowledge and consent and proceeded to tell them to scan it into your system. This is major violation and I told you personally I want all copies the said confidential documents pertaining to my son returned and the scan deleted. This was not done and instead you refused to honor or listen to anything I or anyone I had assisting me, including two licensed Florida attorneys. You raised your tones at me and accused me of attempting to do something illegal outside in front of my community members and friends. You detained me and my friends for 8 hours refusing to review the documents and causing unnecessary delays and confusion. The only person acting belligerent and unprofessional using raised and condescending tones were you. All employees agreed that you are not a nice person who is unprofessional, rude and mean. I suggest you check yourself and how you behave walking around telling everyone you are the boss and what you say goes. Paddling backwards in an attempt to blame me of wrong doing is consistent with your unprofessional conduct. Clearly, you are lying and it is not going to help you with the bar complaints filed against you. Todate, I have emails from multiple managers in your company accusing you of directly interfering with a perfectly legal cash purchase of a used vehicle. The company received payment in full three days ago and all documents presented for signature for my son, both wet and electronic have long been completed. I have an email from your staff stating you are refusing to release the car and have full payment and signatures from my son twice over. Therefore, you stole my son's car and will have to answer to the police. Who is going to visit you jail for grand theft ? Threatening me to remove my review is not going to work. Likewise, posting publicly very confidential information regarding a third party is a crime. You are reported for major HIPA violations, ADA discrimination, unjust enrichment, lack of candor and unprofessional conduct. The police will report you the state attorney for grand theft. read more

DON'T buy a car from OFFLEASE ONLY! So, I posted a review recently on google that our experience with off lease only was great because, at the dealership, it was good. HOWEVER, I have edited my post because, since that day, our experience has gone south. Three weeks after purchase we started having car trouble on a 2017 Subaru Forester with less than 5K miles on it and they did nothing for us. They were beyond NOT being helpful. I will NEVER buy a car from them again. Buyer, beware! read more

I emailed them a half dozen times about trying to purchase a car which was advertised and nobody ever got back to me. I was ready to fly down and purchase the car based upon the photos, mileage and price and got no response. So, I wouldn't suggest buying a car from a dealer who never bothers to respond to your serious emails. That says it all. Bad business! read more

I had an absolutely great experience buying my 2017 Enclave. Kenton was a huge help and made the process easy. Would 100% recommend to anyone looking for a car. read more