Second time with this particular branch and not happy for either trip. Both time was for a leveling kit. Two different trucks both with Beilstein 5100s.. I asked for the third level so it would not have a rake. Both times they went all the way up and I was nose up for both trucks this last time I had an issue with the alignment. I had to wait a few hours for them to do another alignment just for it to go out again with my steering wheel caulk to the right now I hear rattling noises from underneath the wheel well on both the driver and passenger side when trying to contact them, they would not book a reasonable time to get me to look for the issue. I'd like to say this was the only time this has happened to me with off-road warehouse, this also happened to a Nissan Titan that I got leveled from them as well. Sad part is I'm not even from Temecula and should've just did something local. read more

Poor communication and not customer friendly. Bought new rims and arrived to pick up my vehicle, my rear driver window was down and not working. Why would my rear window be used for installing rims? What concerns me most is that at no point during my status check call, pickup call, or payment process was I informed about the issue. It only came to light when I noticed it myself and inquired. This lack of transparency made me feel as though the issue was deliberately withheld. Additionally, when I asked for assistance in getting the window back up, I was told I would be charged for labor, which I found both unreasonable and unacceptable given the circumstances. As a customer, I understand that mechanical issues can arise, but the way this situation was handled was extremely unprofessional. read more

Off Road Warehouse, did an amazing job on my ICON suspension upgrades for my 2nd Gen Tacoma. My sales representative RJ, was extremely knowledgeable and helpful and the entire ORW team were very professional and were great to work with. I also want to acknowledge the mechanic service manager named Ryan. Ryan, and his team installed my suspension and did an awesome job, so good that I never need to slow down going over a speed bump again lol. My truck is running sooo good now!! I would highly recommend Off Road Warehouse! read more

Off Road Warehouse - Auto Parts & Supplies Near Me - Temecula, California

My Installer Alex did a fabulous Full Suspension / Rear Bumper install on my 2024 Tundra. Excellent attention to detail, top notch professional work. I will return and ask for him on phase 2 for front bumper install. Ryan the service manager was also a pleasure to work with and fully knows his job very well. This is the place to go for all your off Road mods. read more

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I really enjoy coming here. The staff is always friendly and very helpful. My Jeep's tire was rubbing against the splash guard, so I brought it in, and they quickly fixed the issue. I highly recommend this location for all your off-road needs. read more

Off Road Warehouse - Halloween event at off-road warehouse - Auto Parts & Supplies Near Me - Temecula, California

Put near $10k into my truck and the guys here put together my first off road kit about a year and a half ago. One of my shocks bolts came out and my coil started to rub against my cv axel. I took it in and after inspection thank God nothing was damaged and these guys did me a solid put everything back together so I was ready to roll. I just want to thank Chris and his staff for their professionalism and friendly customer service. I highly recommend this shop the guys here care about their community. read more

RJ in the Race department/ parts sales is SUPER knowledgeable. In building multiple vehicles and hot rods, I've been able to call or text RJ and he is always ready with answers and advice. With an extremely wide array of fittings for Hydraulic hoses, AN lines, PTFE fuel lines, and more, I've never left ORW in Murrieta unhappy with the service he's provided. RJ knows his stuff! read more

Wow, ....!!!!! I cannot say enough about this awesome place, traveling thru to spend the weekend in San Diego... Wheel bearing goes out on freeway ... Ask for Ryan and Brandon .. they went above and beyond on this Holiday weekend .. and saved this wonderful weekend... read more

Off Road Warehouse - Front of business - Auto Parts & Supplies Near Me - Temecula, California

2/4/22 We ordered a bed extender back in July of 2021. Fast forward to today. Jim says it's not coming in and it probably will never come in. My husband had to call to get this info, after 6 months of patiently waiting. Each month we would be told, it's due to covid. We waited. Today, Jim called and said he can get one from a competitor nearby but he wants $50 more! LOL! WTH?!?! When he asked for our credit card number to give us back our money? How do you think I was going to give him that? No thank you to this very shady experience! We will get our refund in person. Wow! We had planned to lift our truck with the whole package from this company. Reputation and first impression is everything. Buyer Beware! read more

Great service and awesome team. I brought my truck in to get wheels, tires and a level kit installed after purchasing from the dealer. Unfortunately, the dealer didn't let them know I was coming, but Chris squeezed me in same day to get it done. It came out looking awesome, and was done quicker than expected. In a situation outside my, and Chris' hands, Chris and the team did an awesome job making it right and taking care of me. read more

Off Road Warehouse - Wheels, Tires and Level Kit from ORW. - Auto Parts & Supplies Near Me - Temecula, California

They have mostly everything for off roading which is great but there prices are way too high for me and compared to other off road shops.

Consider this a long term review from a customer who has purchased several high cost parts from Off Road Warehouse on Murrieta. In March 2017 I purchased a King Coilovers and matching rear shocks for a 2016 Toyota 4Runner. In November 2018 I purchased Bilstein 6112 and 5160 for my Tundra and recently purchased a second set of Bilsteins for another rig. Each experience I've had at ORW has been the same: World Class. General Manager Jim M, has been great with communication, ordering and assembling my suspension components over the years. ORW is an authorized dealer, so all warranties are intact, they offer full service and their entire staff is friendly, knowledgeable and enthusiasts, so it's a fun place to talk shop. ORW is a perfect example of how a local business should operate. ORW has my very highest recommendation! read more

Definitely plan on leaving your vehicle all day. Purchased new wheels and tires and was told to be in at 9am the next day for install. Was there at 9 when doors opened and it's 3:30 pm now and still have not finished mounting and balancing 4 wheels. First time customer here. And will be going back to 4 Wheel Parts for future work read more

Great store with awesome workers at a fair price. They guys there are very professional and know what they are talking about. Thanks Chris for your assistance with my Air Bags. Highly recommend this establishment.. read more

For those who have viewed my previous reviews - I ONLY leave reviews for a business that either is the very best of the best, or should literally shut their damn doors. Luckily, Off Road Warehouse of Temecula is a business that I cannot type fast enough about!!! SIX (COUNT THEM) SIX STARS IF I COULD. I shopped around. I visited 5 different nearby "off-road" businesses within a 3 mile radius of Temecula on the Jefferson Road strip. Trust me, every time I entered each door, I was watching, and noted first interactions. Each of them seemed "busy" "bothered" and "customer wasn't important" Not going to lie.. I want to spend a lot of money hooking my truck up, but - to each of the "non-approachable" associates... I felt lost man. Until I visited my last spot out of perfect desperation. Figuring, these guys will more than likely be "the same". ABSOLUTELY NOT. HOLY MOTHER OF FINDING THE EPIC OASIS OF CUSTOMER SERVICE-FRIENDLY STAFF!!!!! OFF ROAD WAREHOUSE. Here's the difference. All of the "other" places asked me "so, what do you want?" I'm new to the off-road experience, I DONT KNOW?! Them: "Well, let us know..." ORW: "We got you, Family". Brandon, who works ENDLESS hours there, and who has been my connection for every phone call I made (which every one over the course of a month made sure he was transferred to) gave me a REAL TIME STATUS on parts inbound. Brandon works around the clock there! This guy is the true business. Literally, because of his outstanding attitude, willingness to point me in the right direction, he cemented my $5,800 lift and tire job. He told in conversation.. NO, you don't need that... no "up selling".. I literally am trying to "friend" this dude on my fb. ORW IS ABSOLUTELY 1,000% LEGIT. Thank you, thank you, thank you!!!! read more

Off Road Warehouse - My baby in bed! - Auto Parts & Supplies Near Me - Temecula, California

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I have been to this business twice to add lighting to my 2023 Bronco. I also added a brush bar. The first trip was for ordering the parts, and the sales team was very helpful. On installation day 1, being someone that waited for the job, I was there pretty much all day. That didn't' thrill me, but the sales crew was friendly and the install crew was swamped I guess, so it is what it is. I was very happy with the results. Months later I added more lighting (isn't that what one does with a vehicle such as this?) Again the sales crew was great, and I placed the order. The items were delivered and the date for the install was set. I arrived right on time, and again the plan was to wait, as my plan, rides A, B and C fell though, so that's life. I may need more friends or so it seems. They said the job would be done by 1pm, so I walked down to Annie's and got some breakfast and killed some time. I returned and sat down, the seats being designed for off road use I guess, or maybe space travel. The job was completed 45 minutes early, and again I was very pleased. I highly recommend this business, but I do wish they had more comfortable seating in the waiting area.....lol. That's a hint. read more

My wife and I couldn't be more happy with the quality of service, expertise, knowledge, and professionalism that we experienced from ORW Temecula. Due to my hectic work schedule my wife took on the duties of getting estimates to lift our new Jeep Wrangler. Before stopping at ORW she stopped by another reputable Parts for 4 Wheels shop. The guy there didn't really give her much information and even told her that she couldn't put 35's on a 2.5" lift and she would have to go with 33's all the while there was a flier on the desk between them which stated a special sale for that exact setup. He gave her a vague estimate and sent her on her way. After she left that place she went to ORW where Kyle helped her out. He was very knowledgeable and was able to answer all the questions that she had and was able to show her pictures of what her Jeep would look like. Kyle (everyone on their staff was very friendly and knowledgeable from the counter guys to the guys doing the install) was very patient and understanding with us and worked with us and our very limited open schedule. I highly recommend ORW Temecula to anyone who is looking to get their vehicle modified. Now my wife and I are trying to decide what to do next to the Jeep but we do know we will be taking it there when we do decide. read more

Off Road Warehouse - Auto Parts & Supplies Near Me - Temecula, California

ORW and Baja Mike were incredible to work with. I added new rims and tires and am considering a lift. Baja Mike and the team were very intelligent and easy to work with. He communicated throughout the entire process and the results were perfect. I will 100% be back and this will be my truck home forever. read more

Off Road Warehouse - 2021 Ram 1500 Limited with Method 18's and 33 x 12.5 BF Goodrich - Auto Parts & Supplies Near Me - Temecula, California

I stopped by a few weeks ago to look at 4-point harnesses for my 66 Mustang. I was a little stumped on the mounting fabrication I needed for the install. I was assisted by Baja Mike who was super knowledgeable and helped me figure out some brackets that were in stock and a harness that would work for my application. Worked perfectly and was exactly what I needed. Super knowledgeable and friendly, quick transaction, and I really appreciate the knowledge and service. Good service should be acknowledged. Thanks again Mike. I'll be back for sure. read more

Took forever to get the parts. I had to call, they failed to notify me when the parts finally arrived. I made an appointment for installation, and when I arrived at the appointed time, they acted completely surprised and said they would try to squeeze me in. They were extremely slow, and the work was sloppy and extremely expensive. Bolts left un-tightened, holes left where bolts weren't used, sloppy work. My Jeep was filthy when I finally picked it up. Never again read more

I took my 2011 ford f350 to Baja Mike They did wheel bearings , tie rods and ends and ball joints upper and lower . When I got my truck back there was a abnormal amount of play in the wheel . I took it back and they had there mechanic drive he said it way normal . I drove to no cal and almost wrecked 4 times because of the lag time in response . That have refused to fix it but want to sell me a new steering box for 2,000.00 dollars . My truck had no steering Issues before I took it in . Be carful they are salesmen first and safety concerned last . read more

I went to ORW for running boards. Chris was very helpful and provided great service and very good price. They installed in about one hour. Entire staff very friendly. Terrific operatio! read more

Aside from having lots of options here for your vehicle, Customer Service is also great.

Stop by here to pick up some brackets for our Jeep vendors. Price might be a little high but these guys know what they're doing read more

Off Road Warehouse - Off-road Warehouse - Auto Parts & Supplies Near Me - Temecula, California

these guys cant even a simple airbag system right for my Silverado 1500 . noticed at the end of my trip I had two lose bolts and one was even missing on the brackets . obviously they don't double check their work . Paid 350 for a lousy job . when we called they just said you can go buy bolts at a hardware store and put it on . no shit that's not the point . Don't recommend. even if it's still somewhat safe to drive with lose bolts or missing . they should have done it right and it's clear they didn't . read more

I would give more than 5 stars if I could! I am blown away at the service I received while getting new tires and wheels for my mom mobile! Jim Morgan and his crew were extremely helpful, patient, and kind. I am so happy with my purchase! Thank you, Off Road Warehouse, for the exceptional service! read more

Off Road Warehouse - Auto Parts & Supplies Near Me - Temecula, California

LONG STORY SHORT: Inattentive, slow, overpriced and downright SHADY. LONG STORY: After my repeated follow up calls over a several week period (they don't return calls as promised) to finally schedule a shock rebuild, they pushed my appointment TWICE. I sent them photos and went over several times exactly what I needed. Long story short, I finally dropped my truck off and got a rental car. They didn't do any work on it - had not ordered the correct parts and instead, they submitted a second invoice to me for an additional $2k to replace ONE knuckle on a Tundra. The rep told me it was an aluminum knuckle and it was wearing out. I immediately questioned that it was aluminum and called BS on the whole thing. The knuckle has a little rust on it so if he had even so much as looked at it, he'd know it's not aluminum. When I got home, I visually inspected the knuckle which was not worn out and the cotter pins had been pulled from the castle nut - setting me up for disaster because I wanted my truck back from them without their outrageous, incredulous and down right fake estimate. Were they trying to kill me? WTF. I wonder how many people go for their fake estimates and how many people they sabotage for a disastrous result. Turns out I only need a $150 tie rod in my STEEL knuckle - and of course new cotter pins so they dont fall off like ORW was hoping would happen to me. SUMMARY: AVOID AT ALL COSTS. read more

Off Road Warehouse - My "worn out", ALUMINUM knuckle. When was the last time you saw aluminum showing rust like that? How stupid do you think your customers are? - Auto Parts & Supplies Near Me - Temecula, California

If you're looking into having ORW work on your rig... DO IT! These guys are are true professionals, but most of all, these guys know what it's like to own a rig and have fun with it. They treat you like family, and they want to make sure you get on the road with no head aches after any modification. They know their Toyota's, Lexus, Jeep's, Trucks, they work on them all! I couldn't tell you how many sweet rigs that were pulling in and out of this place. These guys stayed An extra hour after closing to make sure my tires and wheels set up didn't rub. I honestly can't say enough good things about this shop. If anyone's had a bad experience I'd have a very hard time believing them. While I was in I also saw freestyle motocross "Twitch" which I thought was pretty sweet. I'm a big DIY guy, but after dealing with ORW I don't think I would let anyone else touch my rig. You'll leave with the confidence that the job was done right. Thank you ORW, there are too many names to mention. But again thank you guys! P.S. I don't and have not ever posted on Yelp, but I had to do it for these guys. read more

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I brought my Ram Rebel to get a 6 inches lift plus I replaced the rims and tires and did a new exhaust and a new retractable step. They got it done in one day and a half and the process during choosing the parts was really great. Brandon was very helpful with everything and I am very satisfied. Thank you read more

Place sucks no support after installation cranked shocks up way to high and they don't even want to talk about what we can do about it sounded aggressive I'm not even gonna deal with it read more

This place is awesome; I went in to get a BDS lift & Method wheels for my 2019 Ram 1500 & the entire process was quick, easy, and fun! Brandon helped me & he was super nice, professional, & knew his stuff. He ordered exactly what I wanted/needed, kept me updated, and hooked me up with a great deal on everything too (cheaper than places I was looking at online). The install was flawless, they trimmed the necessary plastics so good you can barely tell it was trimmed at all, and honestly the alignment is so good the truck drives straighter than it did stock. I really can't recommend ORW and the salesman Brandon enough. I'll definitely be coming back here for future mods! read more

Off Road Warehouse - Auto Parts & Supplies Near Me - Temecula, California

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I just wanted to start off by saying thank you everyone for such a great customer service experience especially at a off road shop! Great people the work that got done on my truck was a lot but it got done ! And it looks and feels GREAT !! Shout out to Ricky for being so cool and giving me updates on the truck to even sending me pics of the process! Thanks again will definitely be recommending people to you guys! You guys are AWESOME !!!! read more

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Knowledgeable crew that takes care of the customer with great value! I'll be back there again for my Jeep needs!

I don't think I can say enough good things about ORW. Jim and his team made me and my family feel welcome and answered all our questions about the lift we wanted to do with our 2017 Jeep JK. He took the time to answer each and every question, even offering up his own personal insight to address things that we haven't thought of. He was never pushy or tried to sell us something we didn't need. We felt the whole time like he was listening to what we wanted and making sure he built a package to suit our needs. We dropped off our Jeep the night prior and was able to pickup the following evening. I can say without shame I was smiling like an idiot seeing our Jeep for the first time. It completely exceeded all of our expectations. Jim and his crew took the time to help me load up our old tires and wheels in the back and scheduled our 1000 mile checkup. The level of customer care these guys provide is above and beyond what we expected. The prices are competitive and the peace of mind of having professionals take care of our family vehicle reassured us even more. The have definitely earned my repeat business. Thanks so much guys! read more

Off Road Warehouse - Auto Parts & Supplies Near Me - Temecula, California

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Off Road Warehouse Temecula is my go-to off road supply store in Southern California, and it should be yours! I have been coming to the Temecula ORW since the day that they opened and I cant say enough about their knowledge base, professionalism, and customer service. RJ has always been quick to respond to a question; providing well thought out and budget friendly information with my specific application in mind. He replies to my phone calls in a timely manner, and is always cheerful while doing it. Kyle always has time at the counter to answer a question or help you look up a part for a specific vehicle, regardless of whether or not you plan to purchase immediately or are saving for an item down the road. The store is always well stocked, clean, and has great hours. The mechanics are professional, leave your vehicle clean, and ALWAYS return your truck/jeep/ORV nicer than when you dropped it off. BOTTOM LINE- If your not going to ORW in Temecula for all of your off road needs you need to reconsider. Try them out; you'll be happy you did! read more

Just like practically everyone else, I don't usually leave feedback unless service is completely off and I leave a business infuriated but on this one I definitely had to come on here simply to dish out a bit of appreciation for how well of a job these guys did. Started off with Jim, whom I just noticed based on my search on them on here that he's the manager of this spot to Chris who ended up taking over after Jim due to the amount of calls and stuff that kept on coming in just in the few minutes that I was in there. Down to my review, these guys (not to mention the dudes out back within the actual shop that handled the labor) did a hell of a job on my little rig. I initially wanted a Carli leveling kit for the truck and due to the current dude in the Oval Office (yeah, I know, right?!) they told me that Carli was backed up and that I'd have to wait at least a couple months. Needed to replace the rear tires so I couldn't wait it out and they ended up locating a Icon kit and a Carli track bar for me within a day or two and got had me back in the shop in no time. Truly appreciate the help, guys, really do. Once I choose to go with a maker of certain items and stuff I tend to stick to them no matter what and in this instance, I'll definitely stick to this shop and be back for the install of my Hellwig rear sway bar and beyond. Take good care, fellas. read more

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I love off-road warehouse I've never had an issue with them thankfully. I bought my brand new Jeep immediately put a lift on it they gave me all of my stock part back upon my request. Always giving me great advice. Always very helpful. I love that they honor the military with a discount. The mechanic is really nice I had a part fall off while doing a trail. he took my jeep in right away fixed it up. I only trust ORW! read more

Baja Mike was great and very knowledgeable. He took the time to go the extra mile with me making sure my needs were met. Chris and Ryan were great too! These gentlemen care about their clients and are very polite and positive to all that enter their business! Baja Mike is by far one of the best in the business! He's arePro!!! read more

I have been going to ORW since I bought a 4Runner, which is about 2 years now. All of my upgrades, mods, suspension lifts etc.. have been done there. Stewart is the sales rep that always assisted me, he is very honest, knowledgeable, courteous and has always delivered. My family and I are thankful that we have a safe and awesome vehicle to go out on all our adventures to build memories with. I'd definitely recommend this place, and if you live in the Coachella valley like I do, the 2 hour drive is well worth it to get your vehicle done correctly. read more

ORW Murrieta sales and tech team are awesome. Great customer service and friendly. Special thanks to Troy. See you guys next time. Very respectfully, Allan Antonio MENIFEE CA. read more

Off Road Warehouse - Auto Parts & Supplies Near Me - Temecula, California