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    Office Max

    3.0 (34 reviews)
    Open 9:00 am - 8:00 pm

    Services - Office Max

    Copymaking services

    Desktop computer body repair

    Desktop computer support

    5 More Services

    Device support or repair

    Laptop body repair

    Laptop support

    Printing

    Scanning

    Office Max Photos

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    3 years ago

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    3 years ago

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    3 years ago

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    5 years ago

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    6 years ago

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    7 years ago

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    12 years ago

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    5 years ago

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    13 years ago

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    6 years ago

    Great prices and service and I've compared their prices to several other places. Good location in Surprise and easy parking.

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    9 years ago

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    6 years ago

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    5 years ago

    Nice selection of office equipment. Was able to find a desk that fit our need. Had it in stock and was easy to put together.

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    19 years ago

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    8 years ago

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    12 years ago

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    12 years ago

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    8 years ago

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    6 years ago

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    9 years ago

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    15 years ago

    Helpful 3
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    9 years ago

    Best customer service in the valley! The print center has staffed a great group of people who I have seen work very well under pressure.

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    14 years ago

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    9 years ago

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    12 years ago

    This store has friendly and helpful staff. You can find what you'd expect at an office supply store.

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    14 years ago

    Very helpful when seeking info on the proper ink for my old printer thank you again

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    11 years ago

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    11 years ago

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    8 years ago

    Business owner information

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    Mike S.

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    8 years ago

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    6 years ago

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    10 years ago

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    10 years ago

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    14 years ago

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    Review Highlights - Office Max

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    FedEx Office Print & Ship Center - More damage to the box from FedEx

    FedEx Office Print & Ship Center

    (63 reviews)

    Awful! Awful! Awful! They tried to deliver when we were away from home. Personal signature required…read more(who knew?) Tried all three methods to contact them, per the delivery slip left by the driver. Not one option would go through/be accepted. Refused input of our apartment address... after numerous tries... because our APARTMENT address was listed as a "commercial"address... which was not eligible/acceptable for what I needed to get done. Kept telling me to enter a residential address. This IS our residential address. Even tried leaving off our apartment number. Still "registered as a "commercial address... NOT eligible for online service without a commercial account????? Online wouldn't accept our address as valid. Text message method rejected, too. Tried to call. Got automated "help" assistant who was trapped in a cycle of repeating the same thing... repeatedly. After about 75 minutes of playing with their screwed up, ineffective "communication" system... I gave up. I don't care, at this point, if I EVER receive my shipped medications. In the future, I will NOT do business with ANYONE who sets FedEx as the only means of shipment. I will not, in ANY way do business with FedEx... period. I'm SO angry, and frustrated, at this point... I'm about to burst a vein. Their system is COMPLETELY USELESS... and they REFUSE to connect you to a living person. Put me down as being irrevocably DONE with FedEx. Shoddy service leaves you high and dry.

    FEDEX LOST MY LAPTOP WITH MY PASSWORD INSIDE AND REFUSED TO TAKE ACCOUNTABILITY FOR OVER A MONTH…read more I have spent over a month trying to resolve a missing package with FedEx, and the experience has been beyond unacceptable. My shipment -- a MacBook Pro being sent for repair -- never left the local facility. I have called repeatedly, every few days, and each time I am transferred, misdirected, or forced to restart the entire process. I've been sent to the wrong departments, told conflicting information, and even informed that previous claims and documentation I submitted were never received. At one point, I was told the investigation was closed due to the package being "lost," yet no resolution or accountability followed. I was then asked to restart the claim process entirely. What makes this situation extremely concerning is that I was required to include my device password inside the package for repair. This means my lost shipment is not just a missing item -- it is a serious security and privacy risk involving sensitive personal data. FedEx has failed to provide consistent communication, proper escalation, or any meaningful resolution. Being offered only a shipping refund for a lost personal device is unacceptable. This experience has been deeply frustrating, and I would strongly caution others when trusting FedEx with high-value or sensitive items.

    Cartridge World

    Cartridge World

    (5 reviews)

    I decided to visit this store because I really believe in supporting local retailers. Unfortunately…read moreI didn't have such a great experience. I bought a cartridge from the store. Before I purchased it, I made clear what the store's refund policy was: if you return it with 75% of the ink still in place, then they would replace or refund it. When the new cartridge did not work, they refused to refund my money. I was upset given that I had spoken to the manger before my purchase, and after wards she changed the 'policy' around so that I couldn't get a refund. I am stuck with a credit in the store...not sure if I will really ever visit the store again.. I think its a shame that they operated like this.

    Last week my wife went into the Surprise location to consider buying some ink cartridges. We had…read morebeen getting an error and the printer said replace only with HP. After talking with the heavyset man behind the counter (who I think is the owner), he convinced her that she had 30 days to take them back; no questions asked. Unbeknownst to her, I already bought some genuine HP cartridges on sale from Best Buy in Surprise which was about the same as the re-worked generic models. So I came back with my receipt and 4 un-opened packages. That's when the attitude started. He huffed and puffed and pointed to a wall stating their policy. He rambled how his policy has been that way for a long time (but it was not on the receipt). I explained that he told my wife that it wasn't a problem. He said we could return them ONLY if we tried them but he would reluctantly take them back. I apologized to calm him down but that didn't help. He said "if you are sorry, then take these back!" as he tossed my receipt back at me. I calmly said that he didn't have to get rude and he barked back "how would you feel if you had to give back $61??" I wish I was making this up! I love to support my local small businesses. But rest assured I'm going to be spreading the word on our 1,000 person local neighborhood forum. So re-consider patronizing someone who will turn on you in a split second! Steve

    Office Max - officeequipment - Updated May 2026

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