I visited Oil Changers in Elk Grove while I was in the area for work. I normally have my vehicles serviced at the Livermore location, which has always provided great service, so I already had high expectations. I'm happy to say that the Elk Grove team exceeded them. From the moment I arrived, the staff was friendly, professional, and focused on providing excellent customer service. Roman took the time to walk me through the fleet account program and helped get me set up with my company's account, which allows me to receive a 10% discount on services. He was patient, knowledgeable, and made sure I understood everything. He didn't rush through the process and genuinely seemed to care about helping me get the best value available. What really stood out was the attention to detail from the entire team. They didn't just perform a basic oil change and send me on my way. They thoroughly checked my vehicle, including inspecting my tire tread and making sure all of my tires were properly inflated. It's reassuring to see technicians who take the extra time to look after the overall condition of your vehicle rather than focusing on only the service you came in for. Jerome was equally impressive. He carefully checked the oil system, inspected the drain plug, and verified that there were no leaks before completing the service. He took the time to make sure everything was done correctly and that my vehicle was operating as it should. That level of thoroughness gives customers confidence that the job was completed properly and safely. Throughout the visit, the team communicated clearly, worked efficiently, and treated me with respect. I never felt pressured into additional services, and I appreciated the honest, professional approach. It's not often that you find a service center where employees genuinely take pride in their work and make customer satisfaction a priority, but that's exactly what I experienced here. Even though I usually visit the Livermore location, this experience showed me that the Elk Grove team maintains the same high standards of service. Roman and Jerome both went above and beyond to ensure I had a positive experience, and their professionalism and attention to detail did not go unnoticed. I left feeling confident that my vehicle was well taken care of and that I received excellent value for my money. I highly recommend Oil Changers in Elk Grove to anyone looking for fast, professional, and thorough service. Thank you to Roman, Jerome, and the rest of the team for a job well done. I'll gladly return whenever I'm in the area. read more

Extremely poor service with serious consequences. I would not even give them one star. They take no accountability for any of their actions. After an oil change, transmission fluid replacement, and air filter service, my vehicle began experiencing multiple critical issues. Parts of the engine were moved or left improperly installed, causing airflow disruption. The oil used was what their system recommended, but I later learned it is completely inappropriate for my engine and up to three times worse than the required specification. This resulted in low oil pressure warnings. After the transmission fluid replacement, my transmission went into emergency mode. I paid $250 for diagnostics at another shop, which confirmed that these issues directly followed and were caused by the services performed here. Despite this, management refused to take responsibility unless I provided additional written documentation from another shop explicitly stating fault, even after diagnostics already identified the problems. I ended up spending several times more than the original service cost to repair the damage. The situation was serious enough that my vehicle could have been totaled if I had not been able to afford immediate repairs. I will never return. This experience was expensive, stressful, and completely avoidable. read more

Chris,and Issac ,Jose were very friendly and helped me with everything I needed as a mom coming in right after picking up my toddler from school, not having to get out of my car only leaving to answer few questions they will give the only $20 and a new one. Also have a cabin air filter inside the vehicle behind the dirt has a checked helped with me quality windshield wipers what more could a woman ask for as a mom this place is everthing I need it was my first stop after getting my paycheck the service I requested was only an oil change and I got everything plus more for only a few coins I love the felllas here real great team !!! -CANDY APPROVES THIS LOCATION YEE!!! read more

I recently moved to Elk Grove. I have had bad experiences with other oil places before so I made sure to do my research before picking a new spot to make my go to for oil changes. I came across this business and gave it a shot. I want to say this business is extremely professional and the customer service is on point. I want to personally give a shout out to a young man by the name of Isaac. He was so polite and so easy going. All members did a great job and made my experience enjoyable but Isaac in particular is who I communicated with the most so I wanted to make it a point to recognize him. Keep up the great work guys :) read more

Always came here since owning my first car, NEVER disappointed :) Lead me to the available lane, always offer me a drink like coffee and water and make sure to always ask. I've come in for drive-thru services or just top offs and everyone is sweet. They check the history of my services and double check everything to make sure it's okay. I've come in for oil changed, top offs, you name it! They always recommend services that I might need and are always respectful when I accept or decline. Honestly, always worth my money and never been disappointed :) keep up the good work guys! read more

"I brought my truck in for an oil change and had a great experience. The staff was professional, friendly, and got the job done quickly. They explained the service clearly, checked all the fluids, and didn't pressure me into unnecessary repairs or add-ons. My truck was taken care of properly, and the whole process was smooth and hassle-free. I appreciate the honesty and quality customer service. I'll definitely be coming back for future maintenance and would recommend them to anyone looking for a reliable oil change shop." read more

This business is unbelievable! The service is outstanding- they give you so much more than just an oil change (all included). The staff is professional, respectful and genuinely kind. The value is definitely worth it. I left feeling wow....you don't expect service like this anymore and yet here it is. I will gladly drive out of my way to come here for every oil change. I don't know if Christopher was the manager, but he ran a very efficient shift and was very courteous and truly professional. read more

I got an oil change and they were all very professional, they made sure my tires were all at the right pressure, and that my fluid levels were topped off. You just have to make sure that if you are just going for an oil change, know what you are going for and don't get nervous about saying no to additional treatments that aren't necessary. It cost me $85 for a 2014 Hyundai Accent and only took around 15 mins, I never had to get out of the car and they also cleaned my windshields. read more

Came in this morning to get my oil serviced Roman and Aj Killed it. The staff is always super nice and never pushy when recommending services. I always get offered a water or a Hot Coffee every time I come in. (These guys make a pretty good coffee by the way) They all have a common goal which is educating their customers and recommending services that ultimately benefit the car and help it to run longer. I come here every time I need my oil changed and they never let me down. read more

Service is great. They offer you water or coffee as you wait also. We always come here for our oil changes and never disappointed. Came to get my oil change today on. Saturday morning. There were multiple lines but the one I was in had 2 cars in front of me. I was able to sit in my car the entire wait and was able to leave in about an hour. Received full service oil change and replaced wiper blades. They usually have coupons either emailed to you or on their website. read more

Amazing place great communication is at is top tier! These guys a really serious about their work make you feel like your doing the oil change with them hands on! Service is polite friendly and fast window. Cleaning oiling door etc. excellent introduction full service and I would highly recommend this place 100% if your wanna those that travel for work or vacation and your car needs it come on by and drive thru excellent oil services and other car repair services! read more

This was my first experience with getting my oil changed at this location, it was a very positive experience for me.There was a young man by the name of Jeron, who was so energetic and on point with quickly and efficiently, guiding and helping everyone who pulled up in a professional and timely manner. His smile and pleasant customer service really stood out with me, all the staff that I interacted with were very kind, professional and accommodating. read more

Came by today for an oil change. I was greeted by Isiah, Roman, and Marcell. They had great attitudes. I ended up getting a transmission oil change too. They are not commission based so I never feel pressured to upkeep my vehicle when I come here, unlike other places I've been in the past. They checked all my other fluids, topped them off, and checked my tires. Can't recommend this place more for great service at an affordable price. read more

Went to this establishment on March 6th very professional they do try to upsell but that's their job I'm a server and we have to do the same thing which was good because there was some stuff I need it done that I didn't know about they even show you your oil filter which was very dirty and nobody ever did that before shout out to Isaac Duran Josh Alex also one other person can't remember his name but he had a very nice smile read more

This was my first time going to an oil changers and loved that you never had to leave the car. They provided a thorough inspection, explained everything along the way and had lots of add-on features to consider if your car needed it we went for a simple oil change and left with new windshield wipers, aired up tires and even WD-40 in our doors. Great service would definitely recommend. read more

Such a good place we stumbled upon this spot for an Oil change it was $80 because we wanted Premium synthetic oil and we ranked it up to $100 for like 6 more little things! so cheap are you kidding! they cleaned the car afterwards gave us coffee and water and oiled our doors all for free?! We will be back again and again! by the way you are in your car the whole time. in and out read more

I've been to a lot of oil changers! This one blows them all out of the water. Eric, AJ, Isaac and Jeron worked on my car like it was their own. They were super honest and transparent didn't feel like I was being upsold or cheated. They recommended a few things that my car definitely needed and it's running a lot smoother. 10/10 will be back and recommend to all my friends! read more

My mom and I have been coming to Oil Changers for multiple years. They have great, and dedicated workers, they always are offering beverages while you wait as well. They are very tentative and I've never had a bad experience here. They always offer to change certain things that may be needed but never push you on that. I appreciate their hard work and will always be back! read more

Great experience here. The team had excellent communication and explained the whole process step by step. They were super friendly, offered free water and coffee while I waited, and got the job done fast. They also answered every question I had without any problem. I really appreciate the great customer service and would definitely recommend this place." read more